602 comments found.
Hello there,
Thank you for your comment!
The only thing you need to do is turn off Contact Form Designer in Kaswara Shortcode Manager
Oh… That`s a place I would never have checked out. Why isn`t the form adjusted correctly by default? But thank you for the support!
This is default settings of Kaswara plugin and they are turning on after importing demo data.
We have mentioned this information in the documentation for our Theme!
Thank you for understanding!
Regards
Hello, very nice theme … but one problem. The preview images of the homepage and portfolios are not displayed, for example on facebook or anywhere else. Only blog entries. Is there an extra trick I have not discovered yet?
Hello there,
Thank you for such nice words about the theme.
Actually, this is how it should work. Social links in header are created for user so he will be able to see your account in any social network, not for sharing.
Please, let us know if there`s something else we can do to help.
Thank you!
Problem founded. Was a bug in the metadata;) theme works fine 
Thank You for updating us on that.
Hi! We’re considering purchasing this theme and have a question about compatibility with Wordpress security plugins. Given the various plugins, like WooCommerce, that come with the theme, I want to make sure there won’t be any major compatibility issues with security plugins, like Wordfence. Given some plugins, like WooCommerce, are the target of some hackers, I tend NOT to install them. Are there any know compatibility issues with this theme (and/or any plugins it uses) and Wordpress security plugins, like WordFence or NinjaFirewall?
Thanks!
Hi Tomdkat, We’ve tested our theme with WordFence there are no issues.
Thank You.
Hello Guys, being for so long on Themeforest, I may say that Whizz is the best Photography WordPress theme ever purchased.
So many features, so many cool new stuff and so cool support.
Thank You for everything.
Thank You. Much appreciated your comment.
How can I translate “ADDRESS” “EMAIL” “PHONE” on Page Contact Us Style One? I´ll do it with Loco Translate, but can´t find where … Thanks and kind regards.
Hi Ella,
Thank You for purchasing.
You can find translation file in the theme package in the folder “languages/whizz.pot”
Please let me know if you have any questions.
Best Regards, FoxThemes.
Hi, I know;) but what I want to translate with loco translate;/ kind regards
Hi Ella,
We`ll add such an option to change those words right in the shortcode in the next update (update will be released in next few days)
Thank you for understanding!
Hi, there is something wrong now with google maps. Look on your site elements > google maps – a black box top left … kind regards
Hello there,
Thank you for your comment!
There was a cache on our server. We have already purged it and now everything looks like it should.
Regards
Sorry, but … no, it doesn´t changed … still black box top left. regards
Hello ellaprobella,
As you can see, it looks good on our demo:
Please, clear the cache on your side and check one more time.
If there`s some more help needed, please, submit a ticket here foxthemes.com@gmail.com and our Support Team will be delighted to help.
Thank you!
Hi,
your theme looks very nice, however when i install the Whizz Plugin I got this message : Fatal error: Call to undefined function whizz_get_menus() in /customers/a/3/6/crevision.dk/httpd.www/wp-content/plugins/whizz-plugins/cs-framework/config/metabox.config.php on line 342, and all site crash. I try it to install all the plugin one by one but when install whizz plugin its crash. Can you please help me? Best regards Stef.
Hi Stefan, Thank you for purchasing.
Look’s like it wasn’t installed correctly.
Would you mind to send a ticket to foxthemes.com@gmail.com and our folks will help you out?
Best Regards, FoxThemes.
Hi, I resolved the problem with reinstalling the last theme update. thanks.
Thank you for update!
Please, let us know if some more help needed.
Hi.
Why die You changed mobile view of Pinterest Mansory? Now even on small devices I see 3 columns :-\
This is how it looks on mobile now: https://adobe.ly/2CLtPzE How can I revert settings before latest theme update so I could have 1 column on mobile and 3 columns on large screens?
Hi Emil, We’re checking everything and now and get back to you.
Thanks Also check grid gallery on mobile, it looks even worse 
Hello Emil,
Thank you for your messages. We`ll definitely fix it as soon as possible.
Hi,
your theme looks very nice, however I noticed it takes a while before the website is loaded, is it possible to let it load when you scroll down so the website itself loads faster? (who wants to wait up to 8 seconds for a website to appear, customers might leave…)
How many plugins need to be installed that this theme runs with all its functions?
Does this theme need a dedicated server or will it also run on lighter servers (where you share space with others)?
Can this theme be used to function as an online shop to sell digital photos and offer the buyers a place to download after purchase?
That are my main questions for now.
Thank you.
Hello there,
1. Yes, of course there`s an option to enable Lazy Load. You can find it in Theme Options->General
2. Whizz theme includes plugins: – Booked (can be deleted if you don`t want to create events. it`s used here http://wp.themedemo.co/whizz/booking/) – Contact Form 7 (can be deleted if you don`t want to use the contact form) – Kaswara Modern VC Addons (can be deleted if you don`t want to use its shortcodes) – PixProof (can be deleted if you don`t want to create Proof Galleries) – UpQode Google Maps (is necessary in order to add the map on the page) – Whizz Plugins (is required) – WooCommerce (you need it if you want to sell something) – WP/LR Sync (You can use it to sync your photos in Lightroom with the media library) – WPBakery Page Builder (is required)
3. No, there are only few requirements for the server: PHP version should be 5.6 or higher PHP configuration limits: max_execution_time 300 memory_limit 128M post_max_size 32M upload_max_file_size 32M
4. Yes, of course! Here`re ‘WooCommerce’ and ‘PixProof’ plugins to help you with this!
Please, let us know if there`s something else I can do to help.
I wont need Google Maps nor WP/LR, then i would have 5 plugins that could actually work, what about downloads of your photos after selling one, how would you solve that? Additional plugins for this available?
I tried the website from naxuan as in the posts above, it took 14 seconds to load the reklam page??? Reloading from my cache then 4 seconds… that is too long, what can the reason be?
Hi there.
You’re right – the loading page for our makreting page is loading too slow – because of lot of marketing images.
But that’s not our theme.
We’re fixing the landing page soon.
Thank You.
Hi there,
I have an issue with contact form. It’s not displayed properly and a user cannot enter their contact information.
Check the link: http://stef.stefbastian.com/contact-us-style-two/
Can you help me?
Stef
Hi, is working now i forgot to disaktivate kaswara.
Thank you for the update!
Please, let us know if some more help needed.
Hi! Happy new year! Thank you for this great big update! When I enable the static aside menu option, the option to set the logo vanished. I find no option to set it new and only see your logo.
I also reinstalled the plugin!
Hello there,
Much appreciate such a good words about our update!!
However, during the next two days, there will be an update with the possibility to add the logo on the static aside and left align menu styles.
Thank you!
Regards
Thank you!
You`e welcome!
Hi, Thanks for update. But some issue begins. Portfolio pages is only one column now.
Hello there,
Thank you for your comment!
You can choose the necessary count of columns in Portfolio list Settings shortcode
Also, there is an opportunity to set count of columns directly in the Portfolio details
In case that you still have some questions, please submit a ticket by sending an email to foxthemes.com@gmail.com and we will be happy to help you.
More than we will help with everything.
Regards
We`ve just checked those three provided pages. There`re still 4 columns on the pages. Please, take a look:
Please, clear the browser cache on your side and try to check it one more time.
Thank you!
Hello naxuan,
Thank you for your message. It has already been fixed
Please, make sure that your theme is up to date.
Hey fox-themes! Nice update! Thank you for your creativity!!!
But no items filter in any type of galleries again Really miss this feature for galleries other than “left filter” one.
Also. Really like “left menu”! Now we need “right menu” and “wide menu” for this style – https://imgur.com/oLGtKN3 (LOGO <- left and MENU+Icons -> right)
Hello there,
Much appreciate such a good words about our update!!
However, during the next two days, there will be an update with filter option for Home Tile Masonry page.
Thank you for your suggestion related to “right menu” and “wide menu”, we will review it in detail and try to implement it in our next upgrades whenever possible.
Regards
hello, in the contact me form, the send button does not work, you click and do not send the form (I have installed the plugins contact-form-7)
<label>NOMBRE [text* your-text placeholder “Tu nombre”] </label> <label>EMAIL [email* your-email placeholder “Tu email”] </label> <label>MENSAJE [textarea* your-textarea placeholder “Tu mensaje”] </label> [submit “ENVIAR”]thanks and regards
Hello there,
First of all, please, make sure that the email here is valid
If there`s still no success, please, raise your ticket here foxthemes.com@gmail.com
Thank you!
Hi!
I love the extensiveness of the template, but I’m getting really confused about some things.
I would like to create a page with single images in a grid (e.g. as the home page), when clicked on the image a lightbox should be opened. Which template I should use for it? Gallery, Portfolio, Collection?
Furthermore I would like to link photos to that gallery so they get automatically updated from the Ligthroom db through WP/LR Sync. Do you have a manual on how to get this working with this theme?
Thanks in advance for the reply, Andreas
Hello Andreas,
1. You can add the Whizz Gallery shortcode to the page and choose Boxed Grid gallery type
You can also import our demo data and use this page http://wp.themedemo.co/whizz-black/portfolio-item/night-life/ as a template
2. In order to adjust synchronization between WP/LR and Lightroom plugin, please, follow these steps: Install the WP/LR Sync plugin for both WordPress and Lightroom. Tweak the settings in both plugins. Drag your images to the Photos folder in Lightroom to sync them to your Media Library. Here you can find some more information about adjustments and using WP/LR and Lightroom https://graphpaperpress.com/blog/sync-photos-lightroom-wordpress/. Regards.
Hi,
Thanks for the fast reply. For no.1 it did work so that’s great! But is there a way to automatically add images to the gallery using a specific category?
For no2. I did read the link before and the photos are synching between LR en WP, but I wanted to automatically link them with a category (see no1.) Is this possible, with e.g. post_type?
Furthermore, I was wondering if there is a way to have the images that are shown as thumbnails scaled down properly instead of pushed into a square and have look compressed in width.
Thanks in advance for your reply, Andreas
Hi Andreas,
1. Unfortunately, images haven`t categories so it can`t be implemented. If you want to use the portfolio post type (it has categories), you can use the Portfolio List shortcode
2. As I told you, images don`t have categories, so no, unfortunately, it can`t be implemented.
3. Yes, this modification can be done with some CSS code. Could you please raise your ticket here foxthemes.com@gmail.com so our Support Team will be able to write the code for you?
Thank you!
- is it possibile to remove hover effect on portfolio thumbnails? https://www.dropbox.com/s/2t6thnli3olkuid/Screen%20Shot%202018-01-03%20at%2010.36.05.png?dl=0
- how to remove arrows from mobile portfolio slideshow? Or Is there a tweak to hide the overlay completely during scrolling? (for example tapping the screen once)? https://www.dropbox.com/s/4fgvues4qk5kqvc/IMG_3826.png?dl=0
- I have set no social link, but the dropdown butto still appears (only on mobile view) https://www.dropbox.com/s/mu04tvl2d9dh49z/IMG_3825.png?dl=0
Hello there,
1. in order to remove hover effect on portfolio thumbnails, please grab the code below and add it to the Custom CSS section of the Theme Options Panel:
.gallery-item .info-content {
display: none;
}
2. In order to remove arrows from mobile portfolio slideshow, please grab this code:
.lg-actions .lg-prev, .lg-next{
display: none !important;
}
3. In order to hide social link button, please grab this code:
.fa-share-alt:before {
display: none;
}
In case that you still have some questions, please submit a ticket by sending an email to foxthemes.com@gmail.com and we will be happy to help you.
More than we will help with everything.
Regards
thanks all the code works. How can I apply it just for mobile? especially regarding lightgallery code?
Yes, of course. Here`s the code for social link button
@media screen and (max-width: 991px) { .fa-share-alt:before { display: none; } }
All others should work both on mobile and on the desktop. If it doesn`t, please, submit your ticket to foxthemes.com@gmail.com so our Support Team will be able to help you.
Thank you!
thank you, works flawlessy. I have another request: I would like to change the months’ idiom in the event pages. Can I?
Hello there,
You can change the date format in Settings -> General:
In case of any other questions, please, submit your ticket here foxthemes.com@gmail.com
Thank you!
I’d like to hide mont’s name, and show just month’s number, but something strange occurs in the event gallery page with the dates. There should be some bugs.
Hello there,
We`re working on this right now.
Thank you for the understanding!
Contact form 7 is not working, I’m not able to receive emails.
disregard
Hello there,
Thank you for the update.
Please, let us know if there`s something else we can do to help.
How can i change portfolio link. I want to use it like kursovaphoto.com/wedding. I don’t know what is url slug and permalink. please explain in more detail what I will do. (sorry my english)
Hello there,
In order to change slug in your portfolio, please make Quick edit one of your portfolio items
Change slug here:
Also, in order to edit permalink on every page you can here:
In case that you still have some questions, please submit a ticket by sending an email to foxthemes.com@gmail.com and we will be happy to help you.
More than we will help with everything.
Regards
Thank you for your answer. But “portfolio-item” is still there. i want to do “website.com/page” for portfolio page.
Sorry for misunderstanding. You can change it in Theme Options->Portfolio
->Portfolio Url Slug
Please, let us know how that worked for you.
How can i change it? What will i do? Please explain more.
1. Go to Theme Options-> Portfolio
2. You`ll see Portfolio Url Slug field. Please, insert the ‘page’ word into this field.
3. Go to Settings->Permalinks and just click ‘Save Changes’ button
That`s it!
Since the Portfolio item is a Custom Post Type in WordPress, adding the slug between the site url (‘site.com’) and the name of page is a must.
Please, let us know if there`s something else we can do to help.
Hi.
Is it possible to change top menu to hamburger menu on iPad? Menu is broken on iPad, see screenshot—> https://adobe.ly/2DRoDr8
Hello Emil,
The menu breaks through a large number of menu items, it will look good if you reduce them or use this code:
@media only screen and (min-width:992px) and (max-width:1199px){.right-menu #topmenu > ul > li > a{
margin:0 10px;
}
}
Also, thanks a lot for your suggestion according to hamburger menu.
It will be added in our update until the end of this week.
Regards
