Hi senthiltp! Pretty odd here everything is working as expected and we don’t have any other reports: https://undsgn.com/uncode/time-is-passing-by/
Anyway please try to apply the fix for the latest version of Chrome you have here: https://support.undsgn.com/hc/en-us/articles/214092169

Hi dbruddy! Both in Theme Options (general) both in Page Options /single page) you can deactivate the title, for example in Page Options in inside the Content Tab: https://support.undsgn.com/hc/en-us/articles/214002845
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Never mind the first question, got it done already

Hi toolbox101 and thank you for confirm! The text highlight color is an opacity version of the main accent color you choose in Theme Options, so for example if your site’s accent color is red your highlight color will be a slight opacity red. If you want to customise independently please insert this code in the Theme Options > CSS and modify to your needs:

::selection {
  background: red;
  color: yellow !important;
}
::-moz-selection {
  background: red;
  color: yellow !important;
}

Hi voltagenewmediainc! We are sorry for this issue but after searching both here in the messages wall both in our Help Center archives no other users had this issue so we don’t have a ready fix (if this is a problem of the update I think you should see hundreds of similar report here). First of all note that this is not an “error” but a “notice” (maybe related to your PHP sub version). What version of PHP do you have? The other suggestion I can think is to verify that your files are writable and accessible, please check this page at the “File Permissions”: https://support.undsgn.com/hc/en-us/articles/115005675389

Hi and thank you for interest! 1. No sorry this is not possible with native layout, you can only recreate this with Visual Composer and insert a Custom Menu module.
2. Yes you can add any headers to any page, portfolio, blog and product page.
Let us know if you need more infos!

Thank you for the quick response. Is it also possible to rebuild the sticky-sidebar feature with Visual Composer? I need something like a secondary content page navigation. (but I do not mean tab navigation). The content navigation should point to other pages and must appear above the following content. So that content navigation on the smartphone is not at the bottom of the page. Maybe you know another way to create someting simmilar with uncode native layout tools.

Hi and sorry for delay! Yes there is an option to make columns sticky in our Visual Composer and also invert columns order on mobile (when you have 2 columns), it’s a bit more manual since you have to build your portfolio layout but it’s possible, confirmed. Let us know if you need more infos!

Hi! Have you extra plugins installed? Some errors seems related to not properly uploaded theme (these errors tell that some required files are not found). Anyway dont worry, if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi ptcreative! The main image is the Featured Image of any portfolios: https://support.undsgn.com/hc/en-us/articles/214002745
Then if you open the Posts module (we reming that this is a special page and all contents are in the header Content Block) you can modify the query too: https://support.undsgn.com/hc/en-us/articles/213456809
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

I will open a ticket.

Hi and thank you for confirm! Don’t esitate to contact if you need some infos or help!

Hi Osmander! Have you deleted some field from the form editor? Anyway don’t worry, if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi HawtCoffee, no sorry Visual Composer Image Gallery can only be ordered manually with drag n’ drop.

Hi antoniobellu! We are sorry for this, but these problems are only limited to your server or setup, it’s really not possible a top seller theme even don’t install on your server and give you fatal errors (https://undsgn.com/uncode/showcase), the only thing I can think of is that your host is offering you a very out of date version of PHP (we remind that nowdays WordPress officially request PHP 7, even if Uncode is compatible from version 5.6+, it seems you have PHP 5.3). Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! If then we verify the problems are caused by our product we’ll offer a refund. Thank you!
https://support.undsgn.com/hc

Hi antoniobellu and sorry for delay! It’s really not easy to tell you, the Uncode Core plugin installs in less then 5 seconds, it’s really the first time we have this report, anyway don’t worry if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi julle91bln and sorry for delay during these festivity days! Do you mean you would like to remove animations and have elements visible on scroll? Yes this is possible, animations are just an optional setting.

Hi gd0g and sorry for delay during these festivity days!
What layout of our demo site you refer exactly? Anyway yes there is not a limit on the number of elements you can load at once, this is just up to you. No sorry there is not a demo backend you can access but you can evaluate from the documentation or video tutorials: https://support.undsgn.com/hc/en-us/categories/201692745
Let us know if you need more infos!

@media (min-width: 570px) and (max-width: 959px) {

   html.chrome:not(.ie):not(.firefox) .main-container .cols-md-responsive {
    height: 0px !important;
   }
   .main-container .unequal.row .cols-md-responsive > div[class*=col-md-]:not(.col-md-clear) {
  display: table-cell !important;
   }
   .main-container .unequal.row .cols-md-responsive > div[class*=col-lg-] > .uncol {
       display: block !important;
   }
}

thank you, this worked. glad you understood what I was after in the end.

will this bug be fixed in the next release?

cheers

Hi and thank you for confirm! Yes this is just fixed for upcoming update, unfortunately WebKit browsers change something in their latest update.

Sincerely the update to 1.6.4.2, that is the Uncode version with the new Visual Composer compatible with WP 4.9, is out from weeks: https://undsgn.d.pr/SU8pJM
This is a problem triggered by the new version of Chrome (they modified something in last update) and in fact happen only in Chrome, try to paste this code in Theme Options > CSS:

@media (min-width: 960px){
.chrome .hmenu .navbar-nav {
    height: 0px;
}
}

thank you guys, i ll applicate it (Y) Have a great day

Thank you for confirm!

Hi fantome_in! We are sorry but this is not part of the actual options of Uncode, in fact we don’t show in our demos, anyway it’s just ready for next update that will come in January (our Beta Testers have just tested this).

Whaou impressive speed for feedback , thanks guys. I really prefer the font choice and gallery layout of uncode, it’s far more elegant, so if i just need to wait one month to get the exact same feature , that will be just perfect !

Hi! Yes confirmed, they will came before (cross fingers)!

Hi agenciapixelmade! Have you some customisations or code modification? Sorry but it’s the first time we see this and I don’t have some quick fix, we need to check details. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution (in case notify here when you have created the ticket)! Thank you!
https://support.undsgn.com/hc

Hi! Thanks for the quick answer! No, we used custom css in theme options.

Ticket #18531.

Thanks for your support.

Hi agenciapixelmade! I see one of our agents replied the ticket.

Try to target this one:

.tmb-content-center.tmb .t-entry-text {
    min-height: 300px;
}

Wow the code worked perfectly! Thanks so much for your help, you guys are the best!

Thank you for confirm!

Hi and thank you for interest!
Yes you can use any fonts with Uncode, this is for example the simple procedure to upload a custom font: https://support.undsgn.com/hc/en-us/articles/214006085-Custom-WebFont
Please note that you need to create first the web version of this font (this is the same if you use Uncode or any other themes), there a few free webfont converter. Once you have the web version of the font it’s a breeze. In case you can also ask more infos to our Help Center.

Amazing, seems easy. Looks like we’ll get this theme for our company. Thank you for your help and fast response!

Hi and thank you for confirm!

Hi jenninejacob! What host are you? 96MB are not too much ram and it’s something that you can easy edit in most of host, this is in fact also part of the WordPress official documentation and it’s required also by famous plugins: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Anyway if you are not able to edit these value and you don’t have any issue don’t worry. In case if you see something strange on your site just open a ticket in our Help Center and specify about the problem: https://support.undsgn.com/hc/en-us
What is more important is the PHP Max Vars, if you are not compliant you can risk to lost your Theme Options, I suggest to save them manually as backup when you do important edits in Theme Options > Options Utils. Please note that some plugins like WooCommerce requires 1000 vars just for the plugin. My opinion is that your host is offering incredible limited performances. Anyway in case you cannot use Uncode for the above reasons we can offer a refund don’t worry.

Thanks so much. Yeah, I am using the managed wordpress on GoDaddy, and was just testing a site, I don’t think I can upgrade at this time. Would it be possible to get a refund? Thank you so much for offering.

Yep don’t worry, have a test on your site, maybe if you don’t install heavy plugins you’ll never have problems, in case open a ticket here and if major problems arises we’ll offer don’t worry: https://support.undsgn.com/hc/en-us