22359 comments found.
Hello, love the theme. Do you have any plugins or recommendations for combining CSS files? My site seems to be loading 6 different font files and a bunch of other CSS files all separately so I’m not sure if it’s something I have setup incorrectly? It’s not getting that great of a score on page speed insights. My site is: www.parkedinparadise.com thank you!
Great, I’m glad you like it!
There are plugins you can use but it’s almost always unnecessary in a lot of cases it actually slows down your site speed.
More importantly your site is using http2 protocols – https://cl.ly/oh88 – which means your scripts load in parallel so they load faster then potentially having 1 massive file – https://cl.ly/og4v (see the right side under the waterfall column you can see there is no wait time between files being loaded)
Yes, I know some sites like Google Insights may tell you to minify the scripts but a lot of these sites aren’t very accurate you need to look at your actual site’s waterfall and server setup.
If what you really want is a higher speed score on these checkers my recommendation would be to remove the Facebook widget on the sidebar as this is taking up a big portion of the loading time and it loads quite a few scripts.
You can do some other things to help speed things up like trying out a lazy load plugin for the images but combining scripts I don’t believe will help at all with actual site speed and may in fact harm site speed.
Amazing job with this site by the way (as usual)! Nice to see you around, I hope you had a nice holiday season!
- AJ
Hi AJ, can you please share the CSS code to add custom colors to multi-buttons?
You can actually just choose custom colors when inserting them – https://cl.ly/ogsZ
If you don’t have these options make sure to update your theme to the latest version.
But if you want to actually define a custom color for the pre-built styles, you would need to first register it with PHP like this – https://wpexplorer-themes.com/total/snippets/new-button-color-option/ – then for the CSS simply have a look in Total/assets/sass/main/core/_buttons.scss – you can use this file to generate the CSS for your own custom code. Because there are so many “styles” to apply the color for the css can be a bit tricky.
- AJ
Hi,
Thanks for this theme, which I’m loving – especially the scope to customise without code.
I was wondering if it’s possible to change the alt text for the logo image on the Custom Login page? At Theme Panel > Custom Login I’ve customised the logo and the logo link, but the alt text still says “Powered by WordPress”.
My custom logo has its own alt text entered in the Media Library, but it doesn’t seem to get pulled through.
Many thanks for any guidance!
Great, I’m glad you like the theme!
There isn’t any alt tag because the way the logo works is as a background but there is a title tag which will show on hover. Changing this is easy with a little code. If you are using a child theme – http://wpexplorer-themes.com/total/docs/child-theme/ – you can simply add this to the functions.php file:
add_filter( 'login_headertitle', function() {
return 'Your custom text';
} );
I just added a new option though in the Custom Login panel – https://cl.ly/oh8t – for the next update so you can control it via the dashboard though. Good catch!
Or if you prefer, you can update this file – https://cl.ly/ogpK – via FTP/SFTP at Total/framework/addons/ to access the new setting now 
- A
Wow! I’m blown away by the speed and comprehensiveness of your response – thanks so much!
I love your short-cycle continuous improvement mindset, even for a small point like this – it’s greatly reassuring for anyone investing time putting the theme to use! 
I’ve tested the new file – it works like a charm for me!
Thanks again!
Awesome, I’m glad the file is working correctly 
Thank you again for the valuable feedback and helping me make the theme even better!
Have a nice weekend,
- AJ
Hi,
I’m unable to contact your support through your tickets page. It says – “Signup Error – It looks like you haven’t purchased any of our products. Please make sure to log in with the correct Envato account. Or purchase a legal license of our product so you can receive support and updates.”
I have already purchased a licence for your theme through themeforest for 6 months in November 2017.
Can you let me know how to contact your support?
Thanks.
Hi,
That is very strange. It looks like Envato there may be an issue with your refresh token from the Envato API. I removed your username from the system which should hopefully pull a brand new one. Can you try again now in a different browser?
By the way, feel free to ask any questions here in the comments if you prefer, I do support in the comments (most customers actually prefer the comments).
- AJ
I just realized that captions aren’t showing up at the bottom of photos as they used to (in an overlay), but i don’t know what I changed. The site is RepublicTigerSports.com. Is there an obvious option I’m missing to turn them back on?
Hi,
I’m trying to locate the issue on the homepage but I don’t see any section that would have an overlay with excerpts. I am only seeing overlays on the images with title + date and title + categories. Are you referring to any specific section/page so I can look? Thanks!
- AJ
ps: Love this site man, you’ve done such a nice job with the look.
Thanks, AJ! All credit to your theme. I love it so much.
Here’s a link to my game story from last night.
http://www.republictigersports.com/2018/01/tigers-ground-sharp-shooting-sullivan/The featured photo at the top of the theme (displayed automatically thanks to your snippet) should have a caption. It had been displaying as white text on a transparent black band along the bottom of the photo — until recently. I probably did something to make it stop appearing, but I don’t know what that was.
I’m not sure what snippet you are using but the caption should show up as long as:
1. You have the setting enabled under Customize > Blog > Single > Featured Image Caption
2. And your image has a custom caption added to it.
Can you double check?
It is possible though that whatever snippet you used doesn’t include the caption and only the image…as I’m not sure which one you are using.
I just tested locally to confirm it should be working still: https://cl.ly/ogHj
- AJ
Okay, here’s a snag: I don’t see an option for “Featured Image Caption” at Customize > Blog > Single. Is that a checkbox? A drop-down menu item? When I go to Blog > SIngle, I see these options:
Display Main Page Title (Checked)
Layout
Header Displays
Dynamic Template (Advanced)
Content (Checked)
Meta (Checked)
Post Tags (Checked)
Comments (Checked)
Featured Media (Unchecked)
Title (Unchecked)
Post Series (Unchecked)
Social Share (Unchecked)
Author Box (Unchecked)
Related Posts (Unchecked)
Display Media Above Content & Sidebar (Unchecked)
Next & Previous Links (Checked)
META
Date
Author
Categories
First Category
Comments
Related Posts Title
Related Posts Count
Related Posts Columns
Related Posts Image Overlay
Related Posts Excerpt
Related Posts Excerpt Length
—————
When you say “Your image has a custom caption added to it,” is that the normal Caption field on the image? I never added a caption to anywhere else (and I did double-check, and this image does have a regular caption).
—————
The snippet I’m using is this, to ensure that featured media shows up at the top of every blog post.
add_filter( ‘wpex_blog_single_media_position’, function() { return ‘above’; } );
I recently cleaned up past mistakes and added it to the child theme function.php (instead of the main theme’s function.php file, which I had been doing before—feel free to shame me for that). It’s possible that I did something wrong there, and that’s what’s causing the problem, but I think I’m using the same snippet as before, so I’m not sure what might have changed.
The setting is a checkbox, but I noticed something…It only shows if you have the Featured Media enabled in the blocks – https://cl.ly/ogCx – that’s why you don’t see it.
Here is the deal…if you are running the latest version of the theme you don’t even need that snippet anymore. Simply remove the snippet, enable the media in the blocks and then check the new setting. Like this – https://cl.ly/ogNT
I think I added this new option based on our previous talks 
Also, I will update the setting so it doesn’t become hidden just incase customers are using some custom code in the child theme to prevent any confusion.
- AJ
Aha! You are, as always, awesome. It’s working now. (And yes, you probably did add this new option after our last conversation, but I didn’t realize it! Thanks.)
Thank you so much for your time in dealing with this—especially on a weekend! I appreciate your help!
Great, I’m glad it’s working now!
Always happy to help. Have a wonderful weekend,
AJ
Hello AJ!
I use the PowerPress Podcasting plugin to add podcast episodes to my site. [https://wordpress.org/plugins/powerpress/]
By default, the plugin adds a media player and associated links within a standard WordPress post.
WHAT I’D PREFER:
I’d like to automatically include the PowerPress player immediately under the title of blog posts when using a background image for blog post titles.
Thankfullly, the PowerPress developers make it easy to have complete control of the PowerPress Player and Links with the following function:
[ <?php the_powerpress_content(); ?> ]
The function above places the PowerPress player and links precisely where I want in my WordPress theme.
What snippet should I use to ‘hard code’ this PowerPress function into the theme files so that the PowerPress player displays under the title area (should look great when using a title background image) in my standard blog posts?
Am I making sense? Hope so.
Thank you so much,
- Debbie
Hi Debbie,
This should be very easy to do via theme hooks & filters:
- http://wpexplorer-themes.com/total/docs/action-hooks/
- https://wpexplorer-themes.com/total/docs/use-filters-wordpress/
But to make sure everything is absolutely perfect and I give you the code you need I have a couple questions:
- Do you want to automatically set your blog posts to have a title background image by default? If so, would it be for all posts or only for the videos (podcasts).
I can help you with custom code for that you can see an example here – https://wpexplorer-themes.com/total/snippets/page-header-background-image-global-edit/ – which I can help you modify if needed to best fit your needs.
And if so..would you like the background shown to be the featured image or still be able to select it via the post settings?
- Do you have any sort of mockup of what you want to accomplish or an example on your live site?
It’s definitely easy to do what you want with Total, but I want to make sure it’s done in the best way possible so it’s easy for you to manage in the future. For example having to manually set every blog post to the page header with background style is a bit of pain if that is what you want to do and if you ever decide to change the design it will be harder since you’ll have things manually set on a per-post basis as opposed to using theme functions.
Let me know!
- AJ
Hi AJ!
Thanks for getting back to me. In response to your notes:
I want to automatically set blog posts from a specific category – for example ’’episodes”’ – not all posts – to have a title background image by default.
Ideally, this background image would be an image that I can select and add via the post settings – not necessarily the featured image. [Not sure if it’s possible or even suggested to include a default background image that can be changed for each post…]
Here’s an example of the ‘look’ I’m going for with the PowerPress player located directly under the post title:https://satchmo.secondlinethemes.com/episode-1-how-we-started-podcasting/
Prior to writing, I actually reviewed the snippet that you mentioned to define a custom background image for blog posts…so it seems I’m on the right track!
As always, thank you.
- Debbie
Hi Debbie,
No problem setting it for a specific title will work just fine. Sorry for all the questions I just want to make sure it’s perfect for you….Do you want it exactly like this demo? Having the title, meta and the player in the header? And so for these posts also remove the title/meta from the post itself?
It may be best to have a custom output at the top for this (which I can help with) instead of using the page header title function (so you have 100% control). We can even add a new image field specific for this if you want.
The reason I mention this is because as you know when you use the header background title style the extra options won’t show up unless you enabled it manually – https://cl.ly/ogEO – so if we use filters to auto enable it for posts in a specific category while it will be enabled on the front-end the backend won’t be (meta settings can’t be filterable they are always hard-set on a per-post basis).
So it may be best to instead use the built-in secondary thumbnail setting – https://cl.ly/ogru – or even better add a new setting – https://wpexplorer-themes.com/total/snippets/adding-fields-page-settings/
Also are you 100% sure you want to use a post category and not a custom post type? I think a custom post type might make more sense here – https://wpexplorer-themes.com/total/docs/adding-custom-post-types/ – and then we can add a brand new tab in the settings meta for any settings needed for podcasts and keep things super organized in your backend.
Thoughts?
Because it’s quite a bit of code and technically outside the scope of support I want to make sure I have all the info so I can give you the exact code you need for this modification.
- AJ
Hi AJ,
Thank you so much for your help with this.
Let’s see if I can clarify things for you.
The PowerPress plugin is really powerful and also relatively simple in its functionality.
PowerPress has the capability to turn a regular/standard WordPress post into a podcast episode with very little effort. The plugin detects if a podcast media file exists within the post settings (the plugin adds podcast settings to the new/edit post dashboard) and it simply inserts a media player into the main content area.
The exact placement of the media player is determined by the settings chosen by the user. The plugin does not create a custom post type.
The function I shared in my initial comment, allows me to place the PowerPress player precisely where I want in your WordPress theme.
So, what I’m trying to do is have the PowerPress media player display under the Post title whenever I choose to use a background image for a blog post. That’s it.
If there isn’t a podcast media file associated with the blog post, the post will appear just like any other standard post (i.e. no media player).
So if a template already exists within the Total theme for blog posts that use a background image for the page title, THAT’s the place where the PowerPress function needs to go. This way any other default settings for a blog post will show up (e.g. meta, featured image, etc.).
Based on what I am trying to achieve (and using the image I sent you earlier as a guideline) the ideal placement for the PowerPress function (which is the media player) would be under the blog post title, immediately after any meta. Again, this only needs to happen when using a background image for a blog post title.
So in hindsight, setting this up for a specific category (as I mentioned in my earlier comment), may not even be necessary since PowerPress is available to be applied to any standard WordPress post.
Does that make sense?
- Debbie
AJ,
Check out the notes on the following page, it may help: https://create.blubrry.com/resources/powerpress/powerpress-and-your-theme/- Debbie
Hi Debbie,
I get what you are saying and if all you want is to add it under the title you can use this code:
// Add powerpress podcase under the title
add_action( 'wpex_hook_page_header_inner', function() {
if ( function_exists( 'get_the_powerpress_content' ) && $podcast_content = get_the_powerpress_content() ) {
echo $podcast_content;
}
}, 10 );
This code will always add the podcast under the title if one exists.
But what I am trying to explain is that if you are adding a lot of podcasts it doesn’t make sense to MANUALLY set the post to use the page header title with background every time. Instead it would be possible for the theme to automatically do this. So if a post has a podcast the theme could automatically be set to the page title with background style or even a custom page header layout completely instead of you manually selecting that.
This way if you ever decide to change/modify the design it’s easy to do. If you do it your way by manually setting the page title to the background style and lets say you add 100 podcasts then decide you want to alter the design you will have to manually update all of them as opposed to my recommendation which would only require you to make a few changes to the child theme.
And my suggestion for using a custom post type would be if you want a completely unique layout for the podcasts having them in a post type makes that a lot easier.
Does that make sense now? I’m just trying to help you do things in the most efficient way possible so later down the road if you want to make changes you don’t have to do it manually. From my experience I see a lot of customers doing things manually on a per page/post basis for hundreds of items and then years later they want to change it and it’s a real pain in the butt. It’s important to think about these things to not “lock” your site and make sure it’s always dynamic so when you need to make a change it’s easy 
- AJ
Ah, I understand what you’re saying, AJ. Makes total sense.
Well then, yes. If there’s a way to automatically set the page title with background style or even a custom page header layout for any post that has a PowerPress media file inside the post, that would be great.
What do think is the best way to approach this?
By category, or custom post? what makes the most sense?
As always, thank you.
-Debbie
HI Debbie,
I think the best would be to set a custom header layout and just do the same background for all items like this site – https://satchmo.secondlinethemes.com/episode-1-how-we-started-podcasting/ – for consistency I think it’s best. I can give you the code to basically make your posts have the exact same layout as this site at the top with the data, author, etc…than you can tweak it accordingly?
In terms of category or post type. It just depends on your site..If you are running a blog and you just want to incorporate some podcasts I would just use the audio “Format” and leave them as standard posts.
If your podcasts are an exclusive part of your site meant for something like tutorials…than maybe a custom post type is better. But if they are just blog posts with audio then leave them where they are 
Sound good? I can write up some code for you and send it over. Do you already have a child theme active?
- AJ
Hi AJ,
If you’re able to come up with a format that comes close to the demo that I sent you, that would be great (will I be able to change the alignment of the items? I.e. center everything instead of left-align, for example? If not, then I’d prefer everything to be centered in the title area, please).
I’ve used PowerPress for 5+ years and the plugin has a handle on setting up podcasts individually, by category or even using existing custom post types, so I don’t think it matters if this is done as a standard post or a custom post type.
But, you’re the expert so whatever you think is best works for me.
I have an active child theme in place.
You’re amazing. Thank you.
- Debbie.
Hey Debbie, Do you mind submitting a private ticket for this. Simply request it be sent to AJ and send me the site logins (ftp if possible) and the URL above you posted as inspiration. This way I can log in and make the tweak for you and explain what I did 
Yes you can of control the layout completely via CSS I’ll just setup the basic layout for you to get you going and you can always tweak it after.
By the way if you don’t know much CSS and wish to sometimes make tweaks you don’t know how to do this plugin called “Yellow Pencil” it’s really nice! We have a guide for it here – http://www.wpexplorer.com/customize-wordpress-theme-design/ – it is a premium plugin but for extra design tweaking it’s super useful.
- AJ
Hi AJ,
Ticket sent. Thank you.
- Debbie
Hi AJ,
I’m hoping to get your help with the final touches of the PowerPress format that you created in January. (I sent a reply last week to an existing support ticket, but didn’t hear back – should I open another one?)
As always, thank you.
- Debbie
Hi Debbie,
The last email I got from you was on January 11 – https://cl.ly/phIz – if you didn’t actually hit reply but rather sent a direct message it’s possible you got an auto reply or it never reached us.
If you can open a new ticket that would be great but I will also reply to your last ticket right now, so if you get my reply you can reply back there 
- AJ
Hi AJ,
I did hit reply on February 15, so not quire sure what happened. I got your email yesterday (thank you) and replied to that.
Thanks so much.
- Debbie
Hi Debbie,
I see your new reply. I have a few tickets before yours but I’ll get to you asap. And, yes I’m happy to help with the added tweak 
- AJ
Hi! First of all, thank you for a great theme, it is the 4th time I purchased it 
I have an issue with the post excerpts—even though I have disabled “auto excerpts” in customizer and have added custom excerpts under each post, I still see the full text on the blog page. Here is the page: http://188.166.88.26/%CF%80%CF%81%CE%BF%CF%8A%CF%8C%CE%BD%CF%84%CE%B1/
Besides that, I have an issue with the post featured images sizes. I need them to appear in full, as I have made all the photos square. However, as you can see on the above page, the toothbrush photo is cropped. How can I fix that?
Thanks!
Awesome! When you purchase a new license your support is renewed but it’s showing as “expired”
Very weird, hopefully that fixes itself up and it’s just an Envato caching issue if not I can contact them for you to make sure it’s properly updated.
Regarding the questions:
- When you disable auto excerpts it will always show the full content. Keep auto excerpts enabled and it will display the custom ones. The theme will always display your custom excerpts if they have been defined.
- Make sure under Theme Panel > Image Sizes > Blog you don’t have any cropping settings defined.
- AJ
Hi. I have some questions
1) Can I add date to related posts?
2) I want to display only video formats posts, but in post type grid I select video term but doesnt work
3) I use member plugin. Can I add any icon near mobile menu toggle? For example user icon and when click it open login page
4) Can I change pagination style in blog or post type grid module? For example load more button or infinite scroll
Thank you
Hi,
1. Related blog posts? If so..yes, but it would require a template edit at partials/blog/blog-single-related-entry.php
You can add this file to your child theme and modify it in anyway you want!
2. Make sure you select Format for the taxonomy name as well – https://cl.ly/of3G
3. Of course, please see here: https://wpexplorer-themes.com/total/docs/creating-mobile-icons-menu/
4. Currently this module doesn’t support a load more function but I started adding the functionality for hopefully version 4.5.5 – if you want to help beta test I can send you a beta when ready via our support site – http://wpexplorer-themes.com/support/
But instead of adding load more to the Post Type Grid Module I am actually considering on making a new Grid module completely that allows a bit more freedom and will support load more function. If you have any suggestions for the name of the new grid module or any suggestions for how it would work let me know I am open to suggestions!
- AJ
Hi there! I am having issues with 2 elements on some browsers, even though they work perfectly fine on other browsers. - the round charts don’t load on firefox - the hover boxes are weird in safari and chrome. On safari, the image mirrors before the text appears. In chrome the text loads in two halves, quite slowly. Is there anything I can do to deal with these issues? Thanks in advance! And happy new year! Best, Ruth
Hi Ruth,
- Charts do work in FireFox when I check – https://cl.ly/ofH9 – is your browser up to date? If it’s very very old then it may not work because these all use modern CSS functions added in the last few years.
- The hover box issue on Safari should have been fixed in the last update released yesterday, can you update and check?:
- http://wpexplorer-themes.com/total/changelog/
- http://wpexplorer-themes.com/total/docs-category/updates/
- Depending how the hover is setup you may see it glitch a bit in Chrome because of how Chrome is rendering the transformation (unfortunately not much we can do there since it’s a browser thing). Here are 2 very basic examples – https://cl.ly/of4Z – you can see the top one is smooth but the second one isn’t.
Honestly though, I recommend against using hover boxes, if you can avoid it because they aren’t good for usability or SEO.
That said if you are a super fan of hover boxes a few customers use this plugin and really like it – https://codecanyon.net/item/ultimate-image-hover-effects-for-visual-composer/19788891 – I know it’s premium but maybe it’s something you would be interested in, just wanted to share since a customer shared it with me lately because they loved it.
Also the Total Image Banner module allows you to add hover text but it uses a more simple opacity affect that should render perfectly in all browsers
All you need to do is enable the “Text on Hover” option – https://cl.ly/oexd
- AJ
Dear AJ, Thank you so much for your elaborate reply!! - Concerning the round charts: You’re right, we’re working with an old version of FireFox, so that’s probably why the charts don’t work. I didn’t think of that. I’ll update FireFox and check again. - Concerning hover boxes: I updated total and checked the hover boxes in safari again, but unfortunately they’re still weird (image mirrors itself first and only then text appears). Thank you for the clarification on hover boxes in Chrome. I’ll check out the Total Image Banner and plugin to replace our current hover boxes, as you suggested. Thanks for the advise! Best wishes, Ruth
Hi Ruth,
Did you make sure to clear all site and browser cache after updating? It’s possible safari is still loading the old styles and not the new ones, can you double check for me? Thanks!
- AJ
Hi AJ, I forgot to clear website data earlier, but after doing that now, the hover-boxes still glitch on safari. So strange. Any suggestions as to what I might be doing wrong? Thanks! Ruth
Hi Ruth,
Can you share the live URL so I can take a look? Because it’s not happening for me.
Actually can you try adding this:
.vc-hoverbox-block.vc-hoverbox-back {
-moz-backface-visibility: hidden;
-webkit-backface-visibility: hidden;
backface-visibility: hidden;
}
Under Theme Panel > Custom CSS and let me know if it fixes the issue (it should). Thanks!
- AJ
I am using a Portfolio Grid TOTAL 4.5.4 with pagination enabled and category navigation. the issue is the pagination displays all the time even if I click another category in the navigation. click on PAGE TWO when viewing another category just brings you back to all. I like the display, but is there a better way to do this so if functions correctly?
Hi there,
There aren’t any known issues with the pagination in 4.5.4, it should be working correctly. Just double checked here is a screencap – https://cl.ly/oezE
Usually pagination issues have to do with a couple things:
1. Did you add an offset? – https://cl.ly/ofEd
Offsets break pagination in WordPress and it’s very complex to get them to work – https://codex.wordpress.org/Making_Custom_Queries_using_Offset_and_Pagination – as it can only be done on a per case-basis and not inside a template.
2. Conflicts with Slugs can break pagination. For example if you set your portfolio slugs to just “portfolio” instead of the default “portfolio-item” slug and then inserted the grid on a new page with a slug of “portfolio” it causes a conflict and pagination won’t work.
Can you double check these 2 things?
- AJ
Oh wait…I just re-read your comment and I think I may have responded incorrectly. If you are referring to the javascript filter – https://cl.ly/of6e
The filter is just javascript based so it “sorts” items that are currently being displayed (a very popular sorting function). This means, that it doesn’t pull new articles via ajax it only sorts what is currently visible on the page.
If what you want to do is link to different categories you would be best making new pages for each category then creating a menu under Appearance > Menus with links to these pages and then inserting a “Navigation Bar” module above the grid so you can click and it will go to the page with a grid displaying items only for that category.
This is ideal for SEO as well and if you have a lot of portfolio items, it’s also better for loading times and speed is key.
- AJ
thank you and that make sense splitting them out to pages which I will do.
You are welcome, sorry for my initial confusion! If you need anything else please let me know, I’m here to help 
- AJ
hi, Can you please tell me how to add a fontaswom icon as the custom link on menu? Such as facebook
Sure, have a look here: https://wpexplorer-themes.com/total/docs/adding-icons-menu-items/
If you have any issues with the guide let me know!
- AJ
Hi, AJ. Thank you to the reply. It worked well.
New question, how can I reduce the space between menu items on header?
Thank you again.
Of course, this can be done easily with a little CSS. What header style are you using? Or can you share the URL so I can give you the code for this?
- AJ
Thank you so much to your reply. Header style one left logo and right navigation.
Hi,
Alright, so the spacing works by having an inner padding added to a span inside each link (which is to be used for menu buttons – https://wpexplorer-themes.com/total/docs/header-one-menu-button/) and an outer padding added to the link itself for a bit more spacing between items.
You can alter either one (it’s best if you share the URL so I can give you my personal advice). But here is some example CSS:
body .navbar-style-one .dropdown-menu > li > a > span.link-inner { padding-left: 5px; padding-right: 5px; }
Simply change the 5px values to best fit your needs. You can add this code at Appearance > Customize > Additional CSS to see how it changes things live.
Now, depending on your setup this may cause links to not be 100% flush to the right of the header. If you have any issues with that let me know and if possible share the URL so I can give you the exact code for fixing it 
- AJ
Thank you so much AJ, I will try this if any issues i will put int support ticket.
Great product, Fantastic support.
You are very welcome, have a nice weekend!
I wish to have an image carousel on every page. As new pages are added, the image carousel needs to be edited to reflect new page. Is there a way to create a shortcode or widget for the image carousel which could be placed on every page like a revolution slider where I could add an image to the one image carousel and it would update all the pages? Thanks!
Hi,
Depends where you want it added.
For example if you want this carousel at the bottom before the footer widgets you can use the footer builder function for this – https://wpexplorer-themes.com/total/docs/footer-builder/ – and create a new template under WPBakery Page Builder > Templates with your carousel and then select it as the footer builder page.
If you need it displayed inside pages in the content, create the template then insert it to your pages using the “Templatera” module.
If you want it placed anywhere else on the site (like after the header) then you can use theme hooks for this, example: https://wpexplorer-themes.com/total/snippets/add-custom-content-multiple-pages-via-visual-composer/
Let me know if you have any added questions or confusion about this 
- AJ
Thanks for the super fast reply AJ! Let me try to explain better.
I have several (many) “project” pages. At the bottom of the project page and within the content I have an image carousel with each image linking to it’s project page. It’s a navigation carousel. When a new project page is built, the carousel on every project page needs to be updated to reflect new project page. The carousel is only on the project pages so footer-builder doesn’t help. Templatera helps a little, but still, it needs to be edited and replaced on every project page when a new project page is added.
What I need is a carousel snipplet or a carousel ID. Edit the carousel and it is updated on every project page. Much the same way a Revolution slider may be added to multiple pages.
Does that make sense? Thanks again!
Not sure what I was doing wrong the first time, but it does look like Templatera will work! Make a change to the template (image carousel) an it changes globally (wherever template was placed). Thanks again!
Awesome, I’m glad you got it working
Thanks for letting me know!
- AJ
Had two questions on custom edits to the menu. First, I’m using the sidebar menu (option 6) and would like the drop-down menus to be full height like the menu. How can I get that to happen? Second, what file do I need to edit to add some custom items to the bottom of the sidebar menu? I have looked thru the files in the header folder but didn’t see it. Thanks!
Hi,
- Because dropdowns are relative to the parent item (ul li structure) even if you added code to give them a 100% height they will only be as tall as the menu item. To have dropdowns that are 100% the height of the site window, just like the header, will require advanced javascript to calculate their height, position and inner item positions.
- With total you never have to and shouldn’t edit any files, there are hooks in place you can use – http://wpexplorer-themes.com/total/docs/action-hooks/
But you can also download and use this plugin which may be easier – https://wpexplorer-themes.com/total/extensions/vertical-header-widget-area/
- AJ
ps: Haven’t seen you in a while! Nice to hear from you again 
Hi AJ,
Something strange just happened, and I’m not sure whether it’s a setting that I previously set – then forgot to set it on a new page – or what.
I’ve just added a new ‘portfolio post’ on my website at midlandsmaidens-escorts.com (NSFW) and I can’t get the portfolio post tags to show up.
All the other posts in ‘portfolio’ have tags, but this new one doesn’t – leading me to think that a setting was set previously that I’ve forgotten about, which becomes apparent when you add a new portfolio post.
For info – the rogue page/post is Gabrielle – any help would be appreciated.
Hang on – got it.
It was the ‘Post Terms’ module in Visual Composer.
Really will have to update my templates!
I’m trying to use Mailchimp’s new popup forms on my website but when I add it, it breaks my site. The site loads, but images with parallax do not show up and the Mailchimp Popup doesn’t show either. Javascript errors are showing up in the console too.
I tried adding the script in a VC Script module and also in action. Both had the same results.
Anyone else experiencing this issue?
https://blog.mailchimp.com/fresh-new-pop-up-forms-to-grow-your-list/Hi,
Can you share the exact code you are using via a gist? https://gist.github.com/
Most the time these issues are from the code loading different versions of jQuery then the one included in WordPress and you just have to leave that part out of the code.
- AJ
I’m getting an error from the script when testing locally (it’s for some reason trying to load jQuery from a location where jQuery wouldn’t be) – https://cl.ly/oeot – definitely an issue with their code.
And it is breaking javascript functions in the theme but the issues are coming straight from their end, did you already try asking mailchimp about it?
Because it’s an embeded code I can’t actually troubleshoot their end and see where the issue is
If it was a conflict with the theme itself it would be fine though.
You can also try switching themes to the default WP theme to confirm. I have issues no matter what theme I test it with and with or without any plugins active.
- AJ
Thanks for looking into this AJ. I’ll follow up with Mailchimp and let you know what I find out.
Please let me know. I use Mailchimp as well and I am launching a redesign of wpexplorer.com and thinking of using their new popups as well, so I’ll be looking into them deeper as well in a bit
So if I find anything out first I’ll let you know!
- AJ
I was able to get Mailchimp’s popup script to work in Wordpress’s default theme by placing it in the HEAD element.
http://mightyco.de/mailchimp-popup/It’s still not working on your theme though.
It’s conflicting with something. It’d be nice to get this working. If you find a solution, let me know. Thanks!
Ok I see now, you are correct. It is working in Total if I remove all scripts. Let me take a closer look and get back to you to see what exactly is conflicting.
Ok after quite a bit of debugging it seems they have some bugs in their code, but luckily it can be fixed by using different syntax and running their script later on.
Here is the custom code for you: https://gist.github.com/wpexplorer/c0d725c219e1163214d20dbca75e8b55
But place it in the wp_footer so it loads last and it should work. It’s working for me. Dam I was going to take a screenshot but decided to test the form and it went through and now I can’t see it anymore because of the Mailchimp caching! But I promise this code works for me 
If you want to check your mailchimp admin I tried subscribing using test at wpexplorer dot com as the email.
- AJ
It’s working for me using the custom code. Thanks!
Hello there, I cannot deactivate the license from the theme panel because all of themes folder mistakenly deleted. I tried to enter the link “https://wpexplorer-themes.com/support/” and everytime I try to login with my envato login, it tells me “Sorry, that email address is already used!”. It might happen because I’ve changed my username in envato. So, in order to activate another website I need to deactivate the old one. any help ?
Hi,
No worries it’s an easy fix. I just have to delete your username from the database on our support site. What was your old username so I can locate and delete the account?
By the way I released Total 4.5.4 yesterday with a new option to activate your theme as a development site so you should be able to also do that in the meantime – https://cl.ly/odqf
- AJ
mickeymin = that’s my old username
Yes I have downloaded the updated one. Actually, to be able to use the license twice. One for development phase which isn’t the live version, is an awesome update. Thanks AJ 
Alright you should be able to log in now successfully 
Thanks AJ for your quick help 
No problem. Good luck with your site and if you need anything else let me know!
- AJ
skip to main content stays even after deleting web/browser cache, slider not visible in home page, what to do? I updated the theme, I read other “skip content” issues, I cleaned cache but no solutions for now. Also, the slider I have in home page is visible to me in background mode but not visible on other computers/ phones/ tablets. Is there something I could do more (or something I did wrong?). Thanks!
Hi,
These sound like caching issues. Did you clear both your website and your browser cache?
Can you share the link to the website so I can have a look and see what’s going on? Thanks!
- AJ
Hi, I did clear both, but visiting the website from other browsers (as safari) or other devices the problem is still there.
the link is www.mdaaid.com .
Looking forward for your answer , thanks!
PS: just to be fair, I’m going to renew the support in the next days, the product is awesome, 
So it looks like you are using a minifying function to combine and minify your CSS – mdaaid.com/wp-content/uploads/fvm/out/header-6c795c47-0.min.css
But it’s missing a lot of the new code. Did you clear the cache for whatever plugin you are using to do this? Some of the minify/combine plugins use a “flush cache” buttons and others have a “generate” button and you need to make sure to re-minify/combine scripts each time you make a theme or plugin update.
I can’t tell from your source code which plugin you are using so I can’t be more specific about the right way to re-minify/combine everything. But I’m sure you know which plugin you are using 
Regarding the support renewal, I really appreciate it! But if you plan on using the theme on another site purchasing a new license will also renew your support and also give you a new license so it ends up being cheaper. Just wanted to mention that as some customers don’t realize this.
- AJ
Hi, there was an update notification from themeforest about a new version of Total theme. However, before installing it, I’d like to know what has changed (I’m afraid the update brakes something, so I only do it if worthwhile). Is there a changelog somewhere?
The changelog can always be found online here – http://wpexplorer-themes.com/total/changelog/
Updates shouldn’t break anything. The only time updates cause issues is when there are server errors or the theme was manually customized (never good, always use a child theme for that).
And If you have any issues updating, let me know so I can assist. If you find a bug it will be fixed up 
- AJ
Hello. Any specific recommendations when installing an SSl certificate with this theme . Best Regards
Themes shouldn’t ever cause issues with SSL certificates (including this theme). The only things you need to do are on the WordPress end. For example logging in and going to Settings > General and making sure your WordPress and Site address URL’s are both using https:// instead of http://
Also I personally like to do a search/replace in my database for http://mydomain.com and change to https://mydomain.com incase there was any setting or module or links in your posts/pages that were going to the http version simply to prevent any sort of redirections.
I use SSL with http/2 and SPDY on the main landing page – https://totalwptheme.com/cdn-cgi/trace – so you can see it should work no problem 
- AJ
Do you have a guide for duplicating a whole site? I’ve built a site with the Total theme and now want to create another site as a one-off. I have two licenses and have the Total theme and the Demo I built from already loaded on the second site.
Hi,
There are plugins you can use (example: https://wordpress.org/plugins/duplicator/). But you can also just copy all the files from the installation and move them to the new installation and then copy the database and import it to the new installation database (then search/replace the old domain for the new domain in the database).
Basically you are just migrating the site, we have a full guide here – http://www.wpexplorer.com/migrating-wordpress-website/ – if you want to do it manually, but with all the plugins out there for this using a plugin seems easiest. Also if the plugin didn’t really work you can just delete the new installation and start over 
The main thing though is that your second site be a blank WordPress installation so that everything transfers perfectly.
- AJ
Thanks. I’m new to WordPress, but your theme has certainly made it easier.
Oh wow, I’m glad to hear that! If you run into any issues or have any questions just let me know 
- AJ