28333 comments found.
Nofollow/Follow for Links? Still not an option? That would be terrible, if you don`t fix it in the long Term. As i read it, i couldn`t not believe to read this in 2018. Can you please, please make it possible? The UX-Builder is great, but as an SEO we need it for us. Thanks Christian
Hello Christian,
I’m afraid the issue is yet to be resolved. I will however, ping the development team in regards to this.
Thanks
HI i just want to ask if this is one time payment and u guys have a live tutorial of this too because i dont have a technical knowledge and I’m worry that I’m gonna be lost in the middle of making the site using this them please response asap cheers!
Hi there,
1. Yes 
The license payment is one-off and gives you future updates for absolutely no extra cost.
2. Yes You can see the video tutorials here http://docs.uxthemes.com/category/9-2-video-tutorials.
how can is disable one slider on a mobile version
Yes You can use the slider visibility options for this.
When i use the slider visibility options in Ux builder, then on mobile there will come a big white space instead of the slider.
if use slider visibility options in the ux builder, then there will come a big white space. instead of the slider.
Hello there I have installed your themes version 2.9.6 Is it possible to update to your latest? Is there any documentation of how to do it properly?
Hi there,
Please see our guide on how to update the theme http://docs.uxthemes.com/article/77-how-do-i-update-the-theme
hello, I have a question: can I use the theme license online and on localhost? I have some development to do on it locally before I change the live version, is ok to use the same licence also for localhost? or it doens’t need it? Thank you!
Hi there,
Yes You can use the same license for the local installation and the live site
Very disappointed with the support. Their ticket support system do not seem to work. Sometimes they do not answer. And sometimes I have to wait many days for a reply. I have bought this with another account.
Hello Simon,
Sorry for the trouble. Please send the ticket number and we’ll look into the issue.
This has happened many times – it is not only one ticket number – it is several. I’m very disappointed. After all I have paid for this. Not ok.
Hello,
I want to see, two attributes on the productpage like this: https://imgur.com/a/iLRaJ
is this possible
Hi there,
You can enable this in Theme Options > Shop > product page > Product Summary and enable show Meta / categories
sorry i mean i want this to see on the category page.
i only want to see, two attributes. not more.
sorry i mean the category page.
I want to see two attributes by the product. not more
Hello,
I searched for a possibility to remove the cross-sell products at the cart-page. Is there any workaround?
Thank you for your support.
Hi there,
Place this CSS in Theme Options > Style > Custom CSS
.woocommerce-cart .cross-sells{ display: none; }
Wby do I get code instead of the theme when on mobile?
Hi there,
Please send a link to your site via mobile and we’ll look into it.
I have sent you guys a message through support and yet no response. I have installed yoast seo breadcrumbs via header.php but the flatsome breadcrumbs still exist as well! Help me fix this ASAP!
Hello there,
Somebody from the team sent out a response.
This was their response.
Michael replied Jan 4, 8:50am Hi there,
Thank you for keeping in touch with us.
Please be advised that we do not provide support for third-party plugins that do not come bundled with Flatsome. Here’s some more information about what is covered within the scope of our support. We also cannot guarantee that all third-party plugins will be compatible with our platform. If you continue to experience difficulties, I suggest you contact the author of the plugin directly or a WordPress expert from our partners WP Kraken who could help you troubleshoot this matter further.
After reading your message, if you want to hide a certain element from the theme, CSS might be able to do the trick.
You could try provide us the link to your site and which element to be removed and we’ll see if we can be of any help.
Thank you for your understanding. Regards
How do i properly implement yoast seo breadcrumbs with this theme! I have followed yoasts guide but it didn’t work! Flatsomes breadcrumbs still appear!
Hi,
I’m creating a simple page with contact details for my neighbour’s shop. He doesn’t like to be contacted by mail, he prefers phone, so no form 
I added a map and now below the map I want to add a telephone icon and the telephone number: http://gerbert.be/contact/
How can I align the icon with the number? I used a row with two columns but don’t see how I can change the alignment.
Thanks for the help!
Hi there,
This element would be much more better suited to display the phone number http://flatsome3.uxthemes.com/elements/icon-box/
hi
What do you need to do to make the page look like this?
https://uploaddeimagens.com.br/imagens/complete-png--2Thanks
Hello Erik,
Set the Cart / Checkout layout to default in Theme Options > Shop > Cart and Checkout
Basically I am facing this strange problem…It’s not the first time we had this problem with Flatsome. A few months ago we noticed that customers ordered some products of our website and despite the fact the orders were out of stock and backorder option was set to Do Not Allow, the customers were still able to order those product variations. Looking at the logs I noticed that order quantity had simply changed from 0 to -1 which should have never happened! It happened 2-3 times back then but I couldn’t find any reason why it was happening. But now it’s happened once again today…the thing is I cannot recreate the issue on my idea so I cannot really debug it…Although I have already sent you a support request but I was wondering if this is a bug that you are aware of?
Hello Nabil,
We have reverted and await your response.
I’m facing issues with implementing the MailChimp pop up form. Any idea why this might be happening
Hi there,
Please send a screenshot of the errors you are getting implementing the popup via support and we’ll look into it.
Hi, I would like to know if it’s possible to change the texts “PAGES AND POSTS FOUND” / “Nenhum produto foi encontrado para a sua seleção”?
And remove the link PRODUCT from the theme in this link below…? http://laisymendes.com/?s=carta&post_type=productHi there,
You can translate the string by placing the snippet in your functions.php file https://pastebin.com/22kbESnc
Hello, how can I disable all the mailchimp requests? I disabled the plugin but I still have requests embed.js, download.mailchimp.com etc…
Hello George,
Please delete the mailchimp folder in wp-content/plugins
I did it, but I still have the requests…. 
https://silvinasnature.co.uk/ – 8 requests for mailchimp..
and also the popup on home page
I found the issue, was a line of code in one of the pages, not related with the theme. Everything work fine with the theme!
Awesome Thank you for letting us know
how can i use different logo for different pages? kindly help me out
Hi there,
I’m afraid we do not have a setting for this. You will need to tweak the theme files for this.
kindly tell me which plugin should i use for different logo per page? once i used opus theme it has built in function for different header, is it possible to have the same function like that??
Hi, I am so new to this and I need a little help. How can I create a page with only the products that I select based on some criteria like – label. Many thanks
Hi there,
Create a new page and insert this element http://flatsome3.uxthemes.com/elements/products/ and you can filter products Category and tags.
I asked 2 questions to support I’m waiting an answer.
Hello Stéphane,
We have responded to your issue.
yes thank you
Hi Flatsome Support,
I want my website to load all product in my homepage but there is a problem that homepage load slowly if I did. My solution is using infinite scroll for that. Can you tell me how can I do or any different solution ?
Hi there,
Please see our tips on how to improve load speed http://docs.uxthemes.com/article/232-how-to-increase-page-speed
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
