Discussion on The7 — Ultimate WordPress & WooCommerce Theme

Discussion on The7 — Ultimate WordPress & WooCommerce Theme

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21578 comments found.

Sincerely, Srs.

I would like to know: In case I decide to buy your The7 template, it would be possible to use only the basic elements of it, such as using ONLY the characteristics for the logo and the menu? AND NOT TO USE the demonstration elements, because my idea is to do everything from scratch with Visual Composer, of course, it is structured to insert the logo and the menu bar.

Thank you in advance for your kind and timely response.

Pdta. Is there a discount coupon to buy this template?

Hi,
Not using pre-made content is totally fine :)

Regarding discount.
Unfortunately it’s not possible :( 
The7 is already 33% cheeper then other top selling themes. Due to fees structure on ThemeForest, our profit on each sale is actually only half of what other authors get for their full-priced themes. Therefore we cannot really offer any additional discounts :( 
Thanks for understanding! 

Hi, there appears to be an issue with embedding youtube videos using the WPBakery Page Builder. If you click the full screen icon in the youtube player, the whole web page goes full screen, not the video player. Is this a theme issue or do I need to contact WPBakery for support? Many thanks :)

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

How do you use the White Label tool? How do I install it?

Nevermind, I figured it out.

Hi,
Great. Thanks for letting know.

Hi, I am using ithemesSecurity but wpBakeryPageBuilder isnt working for Editors. OK for admin. Role settings are the same for Admin and Editor and when I deactivate ithemes all works as it should. In IE when its not working I have a message ‘Elements within this list are deprecated and are no longer supported in newer versions of WPBakery Page Builder.’ Again, as Admin all is fine when ithemes is activated. Please let me know what you think. Thanks a lot

Hi,
Unfortunately third party software compatibility is beyond the scope of theme support :( However please get in touch with guys at our support http://support.dream-theme.com – MAYBE they can assist with it.
Thanks!

I can’t install Revolution slider plugin…

This message display on error time..

Download failed. cURL error 18: transfer closed with 677885 bytes remaining to read

Plugin not activated. A higher version of The7 Slider Revolution is needed for this theme. Please update the plugin.

Tell me to fixed it pls.

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Hey, I have implemented a website with an exact layout like hubspot.com, the challenge is on mobile where the Image and content need to remain as hubspot.com (Check mobile Behaviour). On my website, I have an image, then content then image then image which is wrong because I am using rows. How can I change this?

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

Thanks

No problem :)

My hosting was deleted and I wasn’t able to deregister my theme. I tried to register it now using my purchase code and it says it’s invalid.

All set, used the deregister link from other comments.

Hi,
Perfect. Thanks for letting know.

4 years ago, you guys said in one of the comments that support is underway, well 4 years later. we still did not get the support needed… you have more than 10 pages of comments requesting/asking for RTL yet, nothing happened…

Hello,
We have limited RTL support. It is far from being perfect, but is comparable with other themes who claim full RTL support.

P.S. And it’s definitely better then 4 years ago when there was no “rtl.css” file at all.

I am having a problem where no items are actionable / clickable on the site anymore. Links, photos, headers etc are not clickable at all. I’ve updated everything (wordpress, themes, plugins etc). Deactivated plugins to see if one of them was the cause, but I still have the same problem. Thoughts?

Hi,
Sound like an issue with CloudFlare: http://www.support.dream-theme.com/knowledgebase/cloudflare-rocket-loader/

If this will not help, please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Are The Products In The Shop Premade Included In The Demo?

Hello,
You can import all the products. However note that images on some demos are not included.

Hi. How can download demo Slider Revolution? I using demo Agency and I want use demo slider revolution of Creative Agency. How do that?

Hello,
No. You need to post your website address, so we can enable the subdomain registration.

I can’t public my domain here. I will sent you messenger.

hello, I’ve purchased a lot of licenses of this item. Because it’s awesome. But again there is a problem with plugin installation. “Plugin not activated. A higher version of The7 Ultimate Addons for Visual Composer is needed for this theme. Please update the plugin.” I need urgent support to solve this issue. Thank you

Hi,
Looks like you have older version of plugin installed. Try uninstalling it and installing it again via The7 > Plugins.

If this will not help, please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Hi I use the7 for my website but the website became dead so I started over but now I get the massage This purchase code is already in use on another website.

Hi,
No worries, you can de-register your code here: http://repo.the7.io/de-register/

Works THANKS ;)

My pleasure :)

Hello, We have several websites we’ve purchased licenses for The7 theme… recently, I’ve noticed that we need to update the WPBakery plugin because the visual builder has become buggy, but the plugin says next to it “To receive automatic updates license activation is required.” Does The7 theme come with a license for WPbakery? Or do we have to actually purchase a license for WPBakery for every website we’ve built with The7 theme? Thanks!

Hi,
Sounds like you are using an outdated version of theme on that site.

Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about the update process.
Thanks!

Hello,

I have a (old) website with a old version of the7. Meanwhile functions such as team, benefits and testimonials isn’t working anymore. When I’m adding this function in a row using Visual Bakery, the settingsscreen keeps loading.

Other functions are working fine. I’m running the latest version of WP Bakery. I’ve read something about Cloudfare rocket loader? Could that be the problem. Maybe I can purchase a new license, but I want to be sure that everything is working after purchase.

Thanks in advance

Hello,
Unfortunately there’s no buyers badge in your profile..
If you’ve bought the theme from another account (or helping someone else who purchased it), please submit a request via our online help-desk: http://support.dream-theme.com – we will get back to you ASAP. (Note that you’ll be asked to enter the purchase code for verification purposes.)
Thanks!

Hi what version of Bootstrap is The7 theme built upon? Ver3?

Hi,
The7 does not use Bootstrap in its core. WPBakery Page Builder (Visual Composer) does.

https://prnt.sc/hwfjnq This is how every theme options section is showing. As you can see, there is constantly a preview of the website and all options are squizzed in the left side. Why??? Version 6.01 and Wordpress 4.9.1

OK, I found it was a conflict with a plugin for hiding admin bar. I removed that plugin and everything is OK.

Hi,
Thanks for letting know.

I am not sure why, but the hosted video background is not working anymore, and the PostGrid is not working either. the site is www.skycrest.net

it was working perfectly before and it just stopped.

but when i am on the wordpress dashboard, everything is working and then it stops. i am working with my server provider to see if its them, but i dont think it is.

im not sure what to do.

thank you in advance

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

hello, this day this problem appeared to me, and I bought 2 copies of the the7 theme

Deprecated: Function create_function() is deprecated in /home/rfkoopsf/public_html/wp-content/plugins/LayerSlider/wp/widgets.php on line 4

Deprecated: Function create_function() is deprecated in /home/rfkoopsf/public_html/wp-content/plugins/revslider/includes/framework/functions-wordpress.class.php on line 258

Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; WGGXML has a deprecated constructor in /home/rfkoopsf/public_html/wp-content/plugins/wangguard/wangguard-xml.php on line 51

and slider revolution presentations do not work

help please

I had to uninstall the plugins because they broke my site

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

I have just upgraded the theme now it says licenses have expired on the WPBakery page builder when I try and edit a page..

never mind found the problem it was another plugin that was messing it up.

Hi,
Thanks for letting know.

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