21578 comments found.
Hi there . Do you plan to integrate buddypress in to the theme and when. It is a great theme buy the way
Hi,
Thanks for feedback!
Unfortunately this is not a priority task at this moment 
hello,
somehow custom fonts are not working, i followed the steps at: http://support.dream-theme.com/knowledgebase/add-custom-font/
and the fonts are not displaying correctly
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hello, is it possible to make an image grid with individual images, no categories and without making albums ? WP Bakery offers Media Grid, but on click image opens in Pretty Photo and not in a Lightbox. Is there a possibility to make an individual image grid opening images in a Lightbox ? Can you implement this in the future ? Thank you.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi, I’m having trouble with the blog Masonry & grid setting, when I click to edit it just keeps loading. Seems to be happening with all the Blog elements.
Any help would be great.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
This is a pre-sale question Is the The7 Tgeme compatible with the WHMCS-Bridge plugin? I saw a hosting demo among your already made drmo sites and i want to start a hosting business locally and was looking for a good wordpress theme to use. Thanks
Hello,
We do not have dedicated testing data for that plugin However I remember a user with a website running it and there were no issues reported from him.
I tried to install onto my Wordpress but it says “The theme is missing the style.css stylesheet” please help
I have a question, i am finally getting the chance to use your theme. these may sound trivial but i installed the medical demo, where do i edit the top 2 bars above the menu (address & logo, and email and social) i can’t seem to find it anywhere
NVM i found it
Hi,
Great. Thanks for letting know.
Pre-sale questions: I’m new to Wordpress, can you tell me if this theme 1) Can create page with no header or footer? 2) Are the home pages editable in Visual Composer?
Hello,
“Yes” to both questions.
I just downloaded and installed The7 theme and wanted to import demo content. The7: Corporate is not available in the admin area with the rest of the demo websites. Is there a reason it’s not included? E
Hi,
To make sure we’re talking about the same demo, will you please post a direct link to it? Thanks!
Hello,
First of all make sure you are using newest version of theme. It is 6.0.1 at this moment.
Second, navigate to The7 > Pre-made Websites and type “Corporate” in the search bar. Corresponding deme will show up.
Hi, I have my site in English, and I need to add a second language (Spanish), so I purchased the WPML, but the economic version. Can I do my site bilingual with that one? or necessarily should I buy the full version witch is really expensive?. I didn’t expect have to invest more money. It is a simple website, but have to be bilingual. Do I have another option besides buying the $79 WPML version??
Hello,
You need at least “CMS” version of WPML to have a multilingual site on a multipurpose theme like The7.
Alternatively you can create a subfolder or a subdomain (e.g. mysite.com/es or es.mysite.com) install a dedicated instance of WordPress there and have your second language free of charge 
It will be less convenient though, because you’ll have to manage 2 separate sites, but this solution is the most cost effective.
Hope this helps.
I think is insane have to spend double money in a plugin than in the theme, but OK, thank you. At least the theme should allow us to use cheaper plugins or by friendly with Polylang.
Hello,
WPML is an industry standard for multilingual sites. We cannot afford supporting additional translation plugins as this is extremely time consuming.
Thank you for understanding!
Hey, so I installed the Agency pre built website for the first time. It’s a one page site. When I click something on the menu to take me to that part of the page, it says page not found 404 after it takes me to the section. I hit save on the permalinks but its still doing it. Any help?
Hi,
Menus can import incorrectly. This is caused by the fact that we have demos in subfolders and you may be installing it to the root or into folder in folder. You will need to correct links either by yourself OR get in touch with our support at support.dream-theme.com
Hi, How do I change the countdown timer? on the rev sliver?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi. I have some problem with “Post Attributes Settings” or “Page Attributes Settings”: when I load a settings, the colors weren’t the right color (it’s the default colors).
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi,
Is there anyway to set a font that updates all areas of the theme options. For example the Google font family we want to use is Nunito but can’t find that in the wizard so need to go through each section of the theme options to update the fonts.
Any help would be great!
Hi,
Wizard will set up The font everywhere only the first time when you “design from a scratch”. But in your case it will ruin all the progress so do not do it.
Not promising anything, but will forward your feedback to our dev team.
How do you apply the same effect to a text menu link as the plus sign in mobile menu, so that when you click the text link the sub menu expands out like the + sign does in a mobile phone?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
I am generally happy with this theme but I have one issue. I purchased the plugin “The Grid” for references page. At plugin panel while trying to add new images at “Source” sub-menu from media library site becomes non-responsive for a few minutes. Images don’t appear at media library for minutes. With other themes though plugin works perfect.
Anyone had similar experience?
Hi,
Unfortunately third party software compatibility is beyond the scope of theme support However please get in touch with guys at our support http://support.dream-theme.com – MAYBE they can assist with it.
Thanks!
Wrong account edited
Hi, can you add Twitch logo to DT-Contact Info widget and Top Bar Social media icons on the next update please. I really need it or, it would be great if you explain how to add it to the theme.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi support, I am a first time purchaser. If I can work my way past the learning curve I may be purchasing for more projects. I have a simple question How do I change the top bar data: 011 322 44 56 8500 Beverly Boulevard Los Angeles, CA 90048
Hi,
These information bits in top bar and header are called “microwidgets”. Here’s how to edit them: http://guide.the7.io/user-guide/theme-options/header/
If you need any further assistance, please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
thank you for your reply. Kudos to you guys for finally getting your product talked about on the general circuits.I just happened on a review and that’s how I discovered The7 Theme. I normally purchase a theme with VisComp/RevSlidr, along with two plugins; Ultimate addons and CSS animator (for each and every project ) – so when I saw you included Ultimate and the much lower price for the7 than other Themes, I knew I had to try this theme to see if It would be a good fit for all my future projects. I’m still learning it, the Jury is still out, but it looks very promising…and GREAT SUPPORT is a TOP Factor for me and you demonstrated that with your timely response that confirmed what I had stumbled upon. To get rid of the TOP BAR, microwidgets must be shut off. That was my First real issue. a Future feature you might consider is a simple on/off setting for top bar. Blessings!! David
Hello David,
Thanks for feedback!
We actually had that setting in The7’s predecessor. But we discovered that people were confused saying “all my microwidgets are there, why the top bar is gone”. So now there’s no dedicated setting in The7. A matter of personal preference I guess
thank you for your answer. I just submitted a trouble ticket for my second of three purchase of your theme.
All selections within “Theme options” errors out with this reported: “(mydomain) redirected you too many times.”
Can you tell me exactly where to find the microwidgets dialog to replace the phone etc with MY information?
thank you in advance for your help
found it
Is there a way to have the old Theme Options panel back? I liked how easy it was to get from one tab to another and it took up the screen rather than just the left panel.
Hello,
Yes. The7 > My The7 in the “Settings” block 
Thank you very much!
My pleasure.
