13535 comments found.
is their is any way or code can add to remove any tab in instructor or student dashboard “profile”
Hi mhhammam,
Yes, please send me an email to candy@thimpress.com with subject “mhhammam – Eduma Support”, I will guide you how to do it 
i sent u mail , still waiting your replay
hi i sent u the mail from 6 days ago and don’t receive any replay till now
Hi mhhammam,
It’s quite complicated. I’m gonna check your case.
Hi , thanks for your replay kindly i sent u many mails pls check , thanks
Hi mhhammam,
I’m checking…
still waiting
Hi mhhammam,
I already set it up. But seems you didn’t get my message. Please check the site again. http://prntscr.com/hysvn1
thanks for your support , i sent u other mail ask about where we set this code and is it possible to disable specific tabs according to login user if it instructor or student appreciate if u can send sample code
Hi mhhammam,
I’m going to check it.
pls i need to know hos to disable specific tab like withdrawl for students and as example wighlist tab for instructor pls send me the code and where set this code , thanks
Hi, I ask if I can let user choose ( student or teacher ) in registration form
Now you will ask me to wait ….remember this is second week I am waiting ….I need a solution today…..
If you can’t give proper service then why you guys selling this kind of product to waste our time…
Hi Yusuframzadc,
Please understand the situation. This is not an issue related to our item. It’s due to your server caching method and we are still trying hard and harder to find a solution for your site. I will keep you an update soon.
For that, you need two weeks. If you have still doubt talk to my service provider I will share you the needful details to you…check email…they said there is no server cache enabled..
Hi Yusuframzadc,
Yes. But it’s definitely due to caching. I explained to you before.
I have a good new. Our team found a solution for your site. I’m going to deploy it (some custom functions prevent caching).
if it is definitely because of cache problem then contact server provider with proof i have send you a mail with contacting details and ask them to solve it.
i have contacted them many times they said there is no cache enabled..i have removed cache plugins but still caching is there means then you please contact them and ask for the solution…please check the mail with subject “Yusuframzadc”
Hi Yusuframzadc,
I deployed the cache solution, please help me check it first.
1. social media login not working from course page 2. if i go to home page after login automatically logout. 3. not able to buy any course. 5. https://www.syncislam.com/courses/jam-qasar-shafi-madhab/ this page Quiz have many problems 4. not able to buy membership.
Hi Yusuframzadc,
I’m checking all those things.
Are you playing? Not giving a response to my messages…from how many days I am sending you messages to solve the errors…
What is the use of spending months and customizing your theme and creating course…if we can’t sell any course using your theme…and if we ask for any solution put for waiting like two week….
What kind of service us this…
Hello
After theme installation
I think the curriculum demo does not import.
Can not I import the curriculum like the demo?
Hi azrael99,
The curriculum data structure doesn’t like WordPress default and that’s why.
I’m afraid that you have to manually build the curriculum.
Hi, is possible remove the Duration Course?. I have problem with this, because if the quiz has 2 week duration, after this 2 week, the course automatic is finished. . I need the user can take the quiz for the time the user need.
Hi incube2,
In this case, you can set 1000 (months for example). It will be forever 
I have purchased and installed the theme and imported a Demo through the theme option, as outlined in the theme documentation.
Now when I try to load the site, or when I try to edit an element of a page, I just get a loading screen…for close to 5 minutes
what can i do now ?
Hi Behery,
Sorry to hear that. Let me check your site to find out the reason why. Just send me a request to candy@thimpress.com with subject “Behery – Eduma Support”.
Hi Guys, I know it’s xmas and it’s not fair to ask you for help today but I’m waiting since 21/December, so I would like to say that I’m looking forward for an answer from you.
I just said that my website are not live yet and the answer from Ken was: “send me the admin user”, so how do I suppose to do that? Any skype or quickly way to contact you?
Best and merry xmas
Social Login it’s a paid service provided by miniorange that have only 30-days as free trial. So that means the Social Login from theme are not included after all?
Hi webmaxdigital,
Can you deploy the theme on a live server so we can assist you better?
About the Social Login, the lifetime plan is enough, you don’t need to worry about the 30 days trial
The website is live on my machine from host sent on email but can keep it live only for the next 24h.
Hi I can’t access to wp dashboard
it directs me to wrong page
Hi ezzittech,
I think you are using a very old version of the theme and those required plugin. Let me check your site. Just email me to candy@thimpress.com with subject “ezzittech – Eduma Support”.
Your support time is expired too. Please consider renewing support.
i have given a Skype request accept it i wanna talk to u
can i use edume theme in multiple times with different domains….
Hi lokendra007,
1 license just can be used for 1 live production website
Hi, I needed to know how to make a menu for comutador and otri different for mobile device.
Hi manugut,
I’m sorry but can you clarify your point? I didn’t get it clearly. How about “comutador and otri”
i have an issue with BuddyPress plugin, when i go to profile or anything else related to BuddyPress plugin it redirect me to home page.
Hi ihosteg,
Some BuddyPress settings might be wrong. Let me check your current system first. Just email me to candy@thimpress.com with subject “ihosteg – Eduma Support”, I will try the best to help you out.
Hi, i sent to you an email
Thanks for your help
Hi ihosteg,
I’m checking…
is there is any news, are you still checking??!!
Hi ihosteg,
I solved it. Please help me check again.
Hi, I check but it’s working on admin profile only not users so if you can help me or tell me about the setting to make it visible for users.
Thanks for your help
Hi ihosteg,
I am checking again.
I am very much interested in this theme, however I have few questions before move on.. Can you please provide me your email address?
I haven’t got any update from Candy yet, almost waiting for 1 week.
Hi Mathan82,
Sorry but I think we have a misunderstanding here. I didn’t get any requests from you. http://prntscr.com/htmzjm
Can you check again? Resend to candy@thimpress.com with subject “Mathan82 – Eduma Support”.
I have sent twice, please check your spam folder. my email address is...mathan@mitech2u.com
Hi Mathan82,
Okay. It was in my spam folder. I’m checking now. Sorry for the inconvenience.
Hi , how we can change header course image width and change header title font size and type
Hi mhhammam,
The header course image always be full width. Do you mean the height?
And you want the course header title using different font with different size? Not like in your global typography settings?
yes height and want change the font and size for text appear over header image how we can do it pls
Hi mhhammam,
.top_site_main {
min-height: 400px!important;
}
.top_site_main .page-title-wrapper h1, .top_site_main .page-title-wrapper h2 {
font-size: 60px!important;
}
Please try this
i don’t know where to set this code? , also when edit courses page why it is empty their is no code inside it??
Hi mhhammam,
Please go to menu Appearance / Customize / General / Custom CSS.
About the empty course page, I didn’t get your point, can you share a screenshot?
Hi , tried to make some changes in course descriptions like change font color , size also add bulleted list but not able kindly tell me how to make it
Hi mhhammam,
Basically, it’s a WordPress editor so, it’s easy to make those changes.
Can you create a sample course, then I will show you how
My Startpage ‘http://pohlmann-it.de/lsm/' show not a image in header. Why. Thanks
Hi pohlmannfrank,
We usually use a slider for the homepage. It will look better. I can help you set it up. Just send me a request to candy@thimpress.com with subject “pohlmannfrank – Eduma Support”
Detect which video ended to activate Button completed in lesson. I’m using vimeo pro. Thank you for you help.
Hi jayala024,
I’m sorry but right now we don’t have that feature. But this is a great idea and we will try to implement it soon. Thank you for the feedback. I will let you know when it’s ready.
Thank you very much for responding, however I need to implement this function yes or yes, please, do you have any comments or ideas to help me implement it? Or someone you can recommend me? Maybe you can help yourself? Thank you. Merry Christmas.
Hi jayala024,
I’m not sure but you can try to send a request here https://thimpress.com/wordpress-theme-customization-services/
I wish you luck and Merry Xmas
Thank you. I sent the consult. Cordial greetings. One more question, when would be releasing the new update of this theme considering this option I request here?. Thanks again.
Hi jayala024,
This is a great idea – the option to auto finish video lessons. We will consider adding the option into a next version of the theme
Dear, 2 days ago I sent a message to the personalization service, but I have not received an answer yet, please, can you verify?. Thank you
Hi jayala024,
The customization services might be overloading. Let me check again.
Did you fix the errors …this is the second week I am running behind you…
I think you didnt touch my site…you always tel our developer working on your site….now you will give a reply that this is weekend but this is second week i am asking to fix error.
Hi Yusuframzadc,
Sorry for my late response. It was weekend. We will get back to your site shortly and make sure everything will work well. Those problems due to a kind of server cache, and we think we have a solution for it. Please give us some bit more time.
what is the best way to use donation in eduma, i need a credit card usage option also in that can you please suggest one
i have tried give plugin but after that my site is not loading
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