166 comments found.
Hi, I have 2 questions, I can’t figure out how to change.
1. How do i remove the One Love logo on mobile version? I have removed it complete from the “theme options”, so I don’t understand why isn’t gone on mobile and tablet version.
2. Can I remove the hover effect on portfolio items at the site Home planning, I just want no hover, but I can’t find the place, where I can disable that. 
Regards from Uglen
Hi Uglen,
Thanks for purchasing OneLove theme!
About your questions: Please go to Theme Options => General Settings => Custom Code => Custom CSS and add this code:
#mobile-nav .logo {
display: none;
}
.cata-portfolio.cata-hover-style1 .cata-bg-overlay {
opacity: 1;
filter: alpha(opacity=100);
}
.cata-portfolio.cata-hover-style1 .cata-love-counter {
bottom: 32px;
}
.cata-isotope.cata-hover-style1 .cata-item-info .cata-cates,
.cata-portfolio.cata-hover-style1 .cata-item-info .cata-title {
-webkit-transform: translateY(0px);
-moz-transform: translateY(0px);
-ms-transform: translateY(0px);
-o-transform: translateY(0px);
transform: translateY(0px);
}
.cata-portfolio.cata-hover-style1 .cata-bg-overlay {
top: 15px;
right: 15px;
bottom: 15px;
left: 15px;
}
If you have any questions/problems, please don’t hesitate to contact us via our support site: https://catanis.ticksy.com .All support issues should be solved via Support Site. Thanks for understanding.
Sorry for this inconvenience. 
Kind Regards, Catanis
Hi, if i buy it – which version of virtual composer ist included? Are they also updating live-long? And is it possible to run it first on localhost without problems during the plugin installation? THX!
Hi schubio7,
Thanks for your interesting our theme.
Question 1,2: You don’t worry about this because you always have last version Visual Composer in OneLove theme and we always live-long update for our theme.
Question 3: Yes, it’s possible, we always check Visual Composer plugin on localhost first before we update for our theme so you don’t need worry about this.
Kind Regards, Catanis
Thank Mate. It is awesome! Can I use also the demo pictures? are they free license pictures or did i bought the license with the theme?
Hi schubio7,
Yes, you can, pLease create a new ticket on our support site: https://catanis.ticksy.com and give me information about your site. Our support team will check and install full package for you.
Kind Regards, Catanis
Thanks. I already installed them. One more question: the first letter of all words in all headlines are uppercase. I don’t want that. i already changes the “Page Heading” to at text transform to “NONE” but it still do that. (in typog. settings)
Hi schubio7,
Please go to Theme Options => General Settings => Custom Code => Custom CSS and add this code:
h1, h2, h3, h4, h5, h6 { text-transform: none; }
Then you refresh page and check again.
If you have any questions/problems, please don’t hesitate don’t hesitate to contact us via our support site: https://catanis.ticksy.com. We are always happy to help you.
Kind Regards, Catanis
Hello, im consider buying your theme it looks great. But I rly want a booking system and a calendar to show costumers, which day I have open for weddings. Is it possible to install that though plug ins in wordpress? 
Regards
Hi Uglen78,
Thanks for your interesting our theme. I think you can reference 2 plugins here: https://wordpress.org/plugins/the-events-calendar/ and https://wordpress.org/plugins/rsvp/ .You can install and use them and also don’t forget read Description and Features of them.
Don’t hesitate to contact us if you have other questions.
Kind Regards, Catanis
Okay cool, thanks!! I got lost question more, you got this “zoom” effect on some of the images is it possible to remove that/disable it in the theme?
Hi Uglen78,
The zoom is a effect for image because we supported many effect for image. You don’t use it if you want, it’s only a option 
Kind Regards, Catanis
Hi there, loving the theme. Here are some presales questions: 1. Can the pre-loader be changed from hearts to something else? 2. What other options do you have for the flying hearts? Thank you! Ximena
Hi ximereds,
Thanks for your interesting our theme. About your questions:
1. Yes, you can change pre-loader hearts to anything you want for example your logo, etc.
2 .On our theme support 4 style of pre-loader, you can choose a style you want.
Kind Regards, Catanis
Thanks for the quick reply. Where can I see the 4 styles that you mentioned?
Hi ximereds,
It’s in our Theme Options, I’ve took a screenshot for you, please you check here https://postimg.org/image/g3scwpyp1/
Kind Regards, Catanis
Thanks again! I understand that I can change it to another image, correct? If I don’t want hearts.. My 2. question was actually regarding the hearts that float over the slider, what other options do you have for those? Cheers!
Hi ximereds,
As I said if you don’t want to use these our preloader, you can custom your logo to loader page.
Your 2. question: It’s revolution slider with particle effect, you can change these particle icon in revolution slider.
Kind Regards, Catanis
Dear Catanis team, thank you for your theme, it’s awesome. But I have some problems with activating Slider Revolution plugin, it shows me: required to use the Particles Add-On. What should I do? Thank you in advance!
Hi daisyx,
Thanks for purchasing OneLove theme! The Particles Add-On is a required plugin on our theme, you can install it in Required Plugin menu. Also you can create a new ticket on our support site: https://catanis.ticksy.com and give me information about your site. Our support team will check and install it for you.
Kind Regards, Catanis
Is it possible to change the pink menu header colour? (V1)
Hi whimsicalweddings,
Thanks for purchasing OneLove theme! Yes, it’s possible, please go to Theme Options => Styling Settings => Header => Header Top Color and change color for it.
If you have any questions/problems, please don’t hesitate don’t hesitate to contact us via our support site: https://catanis.ticksy.com. We are always happy to help you.
Kind Regards, Catanis
Perfect! Thanks a lot!
Hi I just purchased this theme and it installed fine. However I am now at the plugin part and I’m not sure how to install the catanis core plugin?
Hi seanevansmedia2017,
Thanks for purchasing OneLove theme! You will install all required plugins (include Catanis Core plguin) after you active the theme. Please watch video guide on youtube here https://www.youtube.com/watch?v=1jopyrBFnKM
If you have any questions/problems, please don’t hesitate don’t hesitate to contact us via our support site: https://catanis.ticksy.com. We are always happy to help you.
Kind Regards, Catanis
thank you for the fast response. One more question:
max execution time = 1200 max input time = 1200 memory limit = 256M
are these settings okay to import the demo data?
Hi seanevansmedia2017,
It’s ok, you can import the demo data with that settings. If you have any questions/problems, please don’t hesitate don’t hesitate to contact us via our support site: https://catanis.ticksy.com
Kind Regards, Catanis
Im sorry Catanis but the support is not responding to me… you are much faster Lol. I’m doing this for a friend who needs it done by tomorrow so I need help. I followed the video and imported the demo data but when I view my website the menu is all messed up.
www.bootsnlace.com
My ticket # is 1425081
Thanks!
Hi seanevansmedia2017,
We have replied your ticket, please you check it and reply again to us. All support issues should be solved via Support site https://catanis.ticksy.com. Thanks for understanding.
Kind Regards, Catanis
Can the images on the website be changed to video that automatically plays? Can other aspects play video behind and not just linked to youtube? Can vimeo be embedded?
Hi GavinCLaw,
We appreciate your interested in our theme.
Question 1: Yes, you can change image and use autoplay for video.
Question 2: Yes, you can use Vimeo if you want, you can see our demo here: http://onelove.catanisthemes.com/elements/video-player/
Kind Regards, Catanis
Thank you for the prompt response,
Is there a way to have the Vimeo lower play bar show and not the over lapped version that shows both play bars at the same time?
Also do you have an example of the auto play for video?
Hi GavinCLaw,
Question 1: I think you can use Popup video, please check here: http://onelove.catanisthemes.com/elements/video-popup/
Question 2: Please check our this page (below bride and groom): http://onelove.catanisthemes.com/home-onepage/#our_story
Kind Regards, Catanis
is there an option to have the video play automaticly as a background with out any controls similar to the header of this page? > http://www.gavinlaw.tv
Hi GavinCLaw,
Yes, you have options such as Controls, Loop, Auto Play and Muted in our video element (https://postimg.org/image/73xjzqgt3/) . Also you can use revolution slider with video background for your header (as your page).
Kind Regards, Catanis
Thanks! Is there an example of those? Also if I buy it and it’s not what I’m looking for can I return the purchase?
Hi GavinCLaw,
I’m sure you can build the header of this page http://www.gavinlaw.tv on our theme! I have gave you these links examples I have, you can purchase or not purchase our theme!
Kind Regards, Catanis
OKAY! Thanks!
Hi GavinCLaw,
No problems, you’re welcome.
Kind Regards, Catanis
Hi Catanis,
I just purchased your theme, and am wondering how to customize the header image? I do not seem to be able to do so.
Thank you,
Julie
Hi Julie,
Thanks for purchasing OneLove theme! Please create a Support Ticket on https://catanis.ticksy.com/ I will send the detail guide and video guide for you. All support questions/issues should be solved via Support Forum. Thanks for understanding.
Kind Regards, Catanis
We are having an issue with the coming soon. It seems to always pre-load the original coming soon images provided.
http://onelove.catanisthemes.com/coming-soon/?style=v1For instance, we set the coming soon background image only. When we view the page, it loads the original onelove stock photo of the couple (for a split second), then it loads our image.
For the video background, it loads the stock photo couple, then it loads ours (if the image is large it does not contain the background to the screen size), then it loads the video.
How do we fix both? stop the stock image from loading, and how, on the video coming soon, get our background to fit the screen without resizing the image itself?
Hi dangcreations,
Thanks for purchasing OneLove theme! Please create a ticket to our support site: https://catanis.ticksy.com and give us your information of site. Our support team will help you fix this. All support issues should be solved via Support site. Thanks for understanding.
Sorry for this inconvenience. 
Kind Regads, Catanis
Hello,
I have a wedding blog in blogger and i’m interested in migrate to wordpress because it has more options (shop, ecc). I’m interested in install the home planning template version of the theme but i have some doubts. My logo is quite big, so i would like to know if i can center the logo and the menu instead of having it into the left like in the demo… is that possible? I would like also to the center the post title in the blog and change post title colour, is also possible? How can be done? Thanks in advance!!!
Hi becky84,
We appreciate your interested in our theme.
About “center the logo and the menu”: It’s possible, you can see sample our demo here http://onelove.catanisthemes.com/home-wedding-anniversary/
About “post title”: Yes, it’s possble. After you purchase OneLove theme, please create a ticket to our support site: https://catanis.ticksy.com and give us your information of site. We will help you add custom code to change it.
Kind Regards, Catanis
Hello, I love the template – very easy to use for a beginner like myself. However, I noticed today that the countdown timer is not accurate and no matter what I try, it’s showing the wrong days. For example, I set the countdown date for Jan 13, 2018, and it should show up as 43 days…etc. (as of today, 11/30), but it shows as 50 days remaining… Could I get some help with this?
Thanks, Kevin
Hi Kevin,
Thanks for purchasing OneLove theme! We have fixed this in the version theme 1.3, you can check changelog & update history theme here http://bit.ly/2j5neoN .And now the last version theme is 1.5 we have updated many things, added new some home each month and fixed some bugs. Please download last version theme 1.5 and updated for site.
If you have any questions/problems do not hesitate to contact us, please create a Support Ticket on https://catanis.ticksy.com/ Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Kind Regards, Catanis
I am not good at English. Why did I make a purchase but can not use it right away? What should I write on the “ticket subject”? Can I use the site address to apply to “Related URL”?
Please give me a detailed explanation.
Hi puustudio,
I have replied to you in ticket, please you check your ticket and let me know. All support issues should be solved via Support Forum https://catanis.ticksy.com. Thanks for understanding. Sorry for this inconvenience.
Kind Regards, Catanis
Hi puustudio,
Thanks for purchasing OneLove theme! Please go to suport site https://catanis.ticksy.com and create ticket in category “OneLove Wedding Theme”, our support team will check and help you immediately and don’t forgot give us your site name and admin account.
Kind Regards, Catanis
Hi~
I just bought a theme. However, when installing themes, the following error occurs.
{state”:”“}
state” ....
“state” “error” “code” “1503”......
Hi puustudio,
Thanks for purchasing OneLove theme! Please go to suport site https://catanis.ticksy.com and create ticket in category “OneLove Wedding Theme”, our support team will check and help you immediately and don’t forgot give us your site name and admin account.
All support issues should be solved via Support Forum. Thanks for understanding. Sorry for this inconvenience.
Kind Regards, Catanis
Pre-purchase question:
Hi team! does this website theme include PSD files? or can they be purchased separately?
Hi LionDevelopment,
We appreciate your interested in our theme. We do not include PSD files on our website theme or intend selling PSD at this time. We’ll contact you soon if we decide to sell PSD.
Kind Regards, Catanis
Can I send code per attendee for RSVP and do mass email to all the attendees using the RSVP plugin?
Hello – I just went to your support site and I get a 503 Service Unavailable Error. Are you doing maintenance on it today? Just wanted to you be aware if you didn’t know about it. 
Never-mind – just tried it again and it came back up!
Hi lmarshall,
No problems. If you have any questions/problems, please don’t hesitate don’t hesitate to contact us via our support site: https://catanis.ticksy.com. We are always happy to help you.
Best Regards, Catanis
After installing the theme, he says: “Please enter your CodeCanyon Visual Composer license key”... WHERE IS????
Hi klempo,
Thanks for purchasing OneLove theme! This is a message from the developer, but you don’t have to enter your code. Why? we supply updates in our thee files including the VC.
You can read more full our article about “license for premium plugins included” here: https://catanis.ticksy.com/article/8411/
In case you don’t want to wait for us to update the theme file, please contact us via support site: https://catanis.ticksy.com Our trained team of support agents will send last version VC to you.
If you have any questions, please don’t hesitate to contact us via support site, we are always happy to help you.
Kind Regards, Catanis
Hello, I LOVE YOUR THEME!
Have a question … Is it possible to create a “Our Story” timeline like I’ve seen with other websites – that includes photos, summary and date of milestone? An example of this is on the Amore theme.
Thank you for your help!
Lindsey
Hi lmarshall,
We appreciate your interested in our theme. Luckily, it’s possible, our developer are building timeline element and we’ll update for new home on next month. If you don’t mind, we’ll contact you as soon as possible.
Thanks for understanding.
Kind Regards, Catanis
Awesome! Thank you for your prompt rely – I’ll definitely buy this theme now! That was the one element I saw that was missing that was on my wish list of things 
Hi lmarshall,
Thank you so much, you’re welcome!
After you purchase OneLove theme, If you have any questions, please don’t hesitate to contact us via support site: https://catanis.ticksy.com. We are always happy to help you.
Kind Regards, Catanis
Hello – just wanted to check in and see if the timeline has been added to your theme?
Hi lmarshall,
Yes, I added timeline element in new version theme, please download last version theme 1.6 from Themeforest and update for site, you can see new home page on our demo: http://onelove.catanisthemes.com/home-onepage-02/
Kind Regards, Catanis
Perfect! It looks great! I’m excited to use it!