21578 comments found.
There seems to be a bug in the micro widgets – the icons change colour when the menu switches from classic to inline, but the text does not. See http://www.blutick.co.uk and screenshot at https://imgur.com/a/ntOQg. Thanks.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Theme loads very slowly though tried some tutorial in http://support.dream-theme.com/knowledgebase/how-to-make-the7-load-faster/
I suggest that theme design to load faster. 
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
P.S. I believe this is third, time I say this.. Please contact our support.
Hi, my header is not visible on mobile screens. Pls how can I make the header visible on a mobile device. Thank you.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi Dream Theme Crew,
Thank you for very nice and flexible theme.
I have two issues: I am using your The7 Slider Revolution. Upper part of all images is hidden under menu bar. How can I make it visible? It looks different in different web browser and also different when I change size of browser window. In my case the upper part of picture is very important My site address is: http://swiatloterapia.medisoft.net.pl/
And one more question – how can I make background of row (the yellow one) extending to full width of the screen?
Thank you.
Best regards, Piotr
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Is this version compatible with the latest wordpress updates? I havn’t been able to open any of the elements in this theme since the last update.
Hello,
Yes, The7 is fully compatible with newest version of WordPress. Please update.
My theme is up to date, as is The7 Post Types plugin, however when I’m editing a webpage and I try to edit “benefits” or “team” for example, they just load infinitely, without ever opening.
This has been happening since I updated wordpress a couple months ago.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hello Is it possible to change the floating menu to be displayed at the bottom of the page, as it is here: http://pro-domo-seniorenbetreuung.de/ Regards
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
For some reason the colors and images on my website are all rendering darker than they actually are. Any idea what could be going on there?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
I am using woocomerce, in category section how can I change sidebar from right to left side? also how can I disable all product sidebar?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi I have set up a website using the Seven Conference theme and the website loads very slowly on an iphone and does not scroll all content. I checked back on your demo site of the seven conference and the same happens there. If you view the site on an iphone and scroll up and down you will see the issue, Is there a fix for this? Thanks
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
raw js on vc does not exist anymore
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi support, if I use footer layout 1/2+1/4+1/4, the gaps between 1/2 to 1/4 is bigger. How to solve this issue? please see https://imgur.com/a/DpDao
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
I’ve just loaded the latest version of The 7 and the full width rows have stopped working. How do I fix this?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
How to add all images from single album to a page or post . Not the hole category?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Really Love all of the demos website. The7 is a great Responsive Multi-Purpose WordPress Theme.
Hi,
Thanks.
Hi Dream-Theme,
I having an issue with the theme files. When I upload to my client hosting, it prompts Security Alert. The file you are uploading was rejected by the server.It probably contents viruses or trojans that can damage your website. Do not attempt to upload it again as your IP address may be blocked. Kindly assist.
Regards, Finix Chan
Hi Finix,
I’m afraid you’ll have to talk about it to your hosting provider. There’s nothing we can help.
Theme is 101% clean of viruses, malware, etc. Otherwise it wouldn’t have been accepted to Envato Marketplace.
How can i change color on mobile naviation
I don’t know where i can’t change mobile navigation
please take a look in a link below
https://www.picz.in.th/image/0ALYu2thank you
I alrady summit a ticket last 17 hours . ticket no #65743 But nobody answer me
Hi,
Please note that our support policy clearly states that we do not process tickets on weekends. Moreover our advertised turnaround time is 24h. Not 17. I bit patience please. Thanks!
Hi Dream Theme,
I just want to test it on local host, can I paste a used license.
Thanks and Regards, Wilson Lim
Hello,
Yes. But don’t forget to de-register it when you’ll be moving your site to the real domain name.
Hi Using this theme in http://hu-cap.in/ But why the loading time is too slow and i’m not even able to edit my home page because it’s not opening the edit screen, please suggest what to do. Thanks Chandra
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
How do I turn on/off the parallax for mobile?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
hi, buy this theme and I have a question, I design the website and you want to have the site in two languages, but if I make other WordPress in a subdomain I need to buy another key? or you guys can help me whit does things it will be the same site.in Spanish I have one www.xxx.com and I want to have another one like www.en.xxx.com I need to buy another key?
Hi,
If these two separate languages are logically a one website – you do not need to purchase another license. Simply let us know your domain and we will enable the feature for you.
