Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hello how do I put information on a page next to the product description? I’m going to use insert page plugin, but I do not know how to place it exactly next, thankss https://prnt.sc/i087bx

Hi there,

You can use the custom product page layout for this http://docs.uxthemes.com/article/245-how-to-create-a-custom-product-page

Is there any way to make progress bars and flip boxes, elements, similar to what Avada offers?

Hi there,

I’m afraid we do not have these elements at the moment. You can place a feature request for these here https://uxthemes.canny.io/flatsome

How do I hide Footer1 only on the homepage?

The Footer2 should be displayed.

Solved! >>> .home .footer-1 {display: none; }

I can not hide in the categories. How do I do?

Hi there,

This CSS should hide footer 1 in WooCommerce category pages

.tax-product_cat .footer-1{ display: none; }

How do I hide on all pages except in produtct categories?

When I make a parent menu using custom links and put ’#’ after the “http//” like your tutorial shows in your docs. The parent menu (when clicked on) takes me to a blank page. How can I stop it from doing that? I want it to only shows the sub-items not only when hovered over but also when clicked on. Like it basically does nothing but show sub-items when clicked on/hovered over.

I saw this in your latest update.. “NEW: Parent custom menu link in mobile menu can now be used as dropdown with an anchor.” which kinda a solution for mobile? but I don’t see where I can take advantage of this new feature. How to use this new added feature?

Hi there,

The custom link icon should not have a http. Just place it in as #

For purchase decision, can please clariy below query. i need to select theme to show my products in a store like setting but dont have to sell them but user should be able to raise product inquiry. Does Flatsome support disabling cart option with product inquiry for store. Secondly, should be able to see different product variation side by side as a comparison chart. Does Flatsome support product comparison.

Hi there,

1. We have the Catalog Mode that will allow you to achieve this.

2. Flatsome does not support this by default. You will need a plugin for this.

Hi, Can i display a different banner on each product category?

Hi there,

Yes :) Place the banners in the top section of the categories

Hey, just a few pre purchase questions

1. Can the size catalog images be changed?

2. Can the size of the product image of the actual product image be chaned?

3. Can the image size of the category images be changed?

Very important for me as if I buy this theme, I will have to change these sizes else my images won’t look good.

Hi there,

Yes :) In WooCommerce > Settings > Products > Display and then regenerate your image thumbnails https://docs.woocommerce.com/document/fixing-blurry-product-images/#section-3

Hi … I added a video (m4v) to the Slider but it doesn’t autoplay! how can that be?

it only autoplays, if i klick through the slides and come back to the videoslide

Just updated, and I’m getting the error: Parse error: syntax error, unexpected ‘[’ in /wp-content/themes/flatsome/inc/functions/function-custom-css.php on line 76

Hi there,

Please edit function-custom-css.php file to remove the character. It should work fine after that.

Hello there, i really like this template, it sounds fir to what am seeking. But i have a questions, does it support payment Gateways like VISA and paypal ? and how easy the integration is ? Best

Hi there, thank you for your interest in Flatsome.

Yes :) WooCommerce has some really neat payment gateway plugins https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/

Hello, how can I change the color of the newsletter button subscription button, I can only change to the primary or secondary color, but I wanted to customize the color of this button. how can I change to a custom color?

Hi Marco,

You can assign a class to the button and then set a custom color for the button via CSS

Hi, i am missing the option static front page. Its not in the customizer and not in the settings under reading ?!

Hi there, p

Please ensure that your pages are in published mode and not drafts.

Hey UxThemes!

Inside the UX Builder, the Gallery (ux_gallery) element has a setting for adjusting number of columns for mobile + tablet, but that setting isn’t taken in the frontend.

Making sure it does, requires changes on core file: /flatsome/inc/shortcodes/ux_gallery.php

Adding after line 15 the following: ‘columns__md’ => ‘4’, ‘columns__sm’ => ‘4’,

and after line 120 (prev line 118): $repater[‘columns__sm’] = $columns__sm; $repater[‘columns__md’] = $columns__md;

I made the fixes myself for now, but would be lovely if you could add those in the next release.

Thanks,

Hi there,

I will pass this on the development team right away.

I’m liking the theme overall. There are a few things that aren’t making sense, though. For instance, on the product page, neither the “Left sidebar small” nor the “Right sidebar small” load any content at all.

This is on a fresh install of Wordpress 4.9.1. Any Ideas?

Hi there,

Please shoot an email with a link to your site via support and we’ll check it out.

Hi there!

Since today, the Instagram feed does not show the images anymore… It is happening on 2 of my website (using 2 different Instagram accounts).

I did not change my website or Instagram account… Is this is Flatsome problem? Or maybe an Instagram change?

http://pico-sport.com http://bonjaskyacademy.com

Thanks in advance!

Cheers, Jeroen

Hello jeroen,

We have published an update 3.4.3 to resolve the issue. Please update http://docs.uxthemes.com/article/77-how-do-i-update-the-theme

Hi Thank you very much for this wonderful theme and the great support! Could you tell me, how I can change the related products on the detail page? Actually the output of these products are randomly. I want that these Products follow a fix order. Where do I need to change that?

Thanks!

Hi there,

I’m afraid there is no setting to specify or control the related products.

Worst support ever, still no instagram solution when it’s working fine on many third party plugins !

Are you waiting to push the solution on your next general theme update and leaving us without Instagram during a month or more ?

99% that it’s just an Instagram API token problem and we’re still waiting with no words from your team !

Then why don’t you reacted and let everyone down yesterday ? If there was a fix you should have posted it here in reply to everyone or send a newsletter update to all your customers…

Hi there, apologies for any inconveniences caused.

We have published update 3.4.3 which has fixed the issue http://docs.uxthemes.com/article/77-how-do-i-update-the-theme

Please correct the Instagram error. Thanks, and have a great day!

Hi,

For the Category Box, can i show Brands instead of category? I’ve WooCommerce Brand Plugins installed.

Thanks, Louis

Hi there,

You will need to tweak the theme files for this.

Hi,

Can I know which theme file should i modify?

Thanks

Do you have to buy a template before you can ask a question about the template? I have a client with minimum e-commerce needs, but he likes the layout and woocommerce won’t work for him because he’s going to be working his own posts. Can he just put individual paypal buttons in each product post?

No, you don’t have to do that :) I’m sorry if your questions has not been answered. It should be possible, but will require a bit development if you can’t find any plugin that does that.

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