13536 comments found.
Did you fix the errors …this is the second week I am running behind you…
I think you didnt touch my site…you always tel our developer working on your site….now you will give a reply that this is weekend but this is second week i am asking to fix error.
Hi Yusuframzadc,
Sorry for my late response. It was weekend. We will get back to your site shortly and make sure everything will work well. Those problems due to a kind of server cache, and we think we have a solution for it. Please give us some bit more time.
what is the best way to use donation in eduma, i need a credit card usage option also in that can you please suggest one
i have tried give plugin but after that my site is not loading
If I register Eduma theme in a dev environment will I be able to use the same theme once I go live with a new url?
Hi EmbeddedNature,
Definitely yes 
Hi , is it possible to remove student list tab from courses page and also from course features for a specific courses and not for others
Hi mhhammam,
I think the quickest way is using a custom CSS. Example, we will have a specific class for each course page which based on the course ID. Example:
.postid-7238 .students-list {
display: none;
}
Is there away to force a user to complete a lesson before going to the next lesson or quiz?
Hi zincteam,
We are working for that feature. Right now you can consider using Content Drip addon. It provides a similar solution.
2.image is https://prnt.sc/hr3cc0
I fixed category issue-clear cache//////. BUT second question is not fixed. Please help me. Just remove take this course button
and I want space more closer. so I try join widget’s raw setting https://prnt.sc/hr5wcs but https://prnt.sc/hr5wv7 a lot of white space. can you solve this?
Hi bestanomon,
I just emailed you. We will try to solve all those things
Hi, I am trying to make a sticky menu but it just work when I start to scroll down. Then the menu completely disappear.
Hi gustavdz,
Actually, it’s our design. And you want the menu always be sticky, right? If so, please use this custom CSS (go to menu Customize / General / Custom CSS):
body #masthead.affix.menu-hidden {
transform: none;
-webkit-transform: none;
-moz-transform: none;
-ms-transform: none;
-o-transform: none;
}
hi, i add the addon of course certificate, and add the certificate and select in a course, but its cannot be shown after course completion. kindly help me out. its my website http://www.stepupanalytics.com
Hi Ridazh,
Sorry to hear that. Let me check your site more carefully. Can you share the admin access to candy@thimpress.com with subject “Ridazh – Eduma Support”?
Hi Ken195,
Please pay more attention to your support forum and customers! I’m writing here regarding a bug “In Profile courses WPML (RU) pagination issue” https://thimpress.com/forums/topic/in-profile-courses-wpml-ru-pagination-issue/
It’s not serious, we are receiving every day a new message from users related this problem! Could you please resolve it as soon as possible. We are losing customers!
What is needed for faster resolve of this problem? You are aleready fixing this bug with Priority1 for 40 working hours? It describes your bad support and development workflow!!
Hi felinskyi,
I’m deeply sorry about the inconvenience you had. We will try harder and header in this case. The issue is quite complicated and that’s why we couldn’t solve it faster 
Hi i would like to hide/remove (course-category) http://aaaa.com/course-category/sss/ in this url so i want to display it like without (course-category) but only to display category like this -> http://aaaa.com/sss/ And even same for courses ulr, like to hide or remove courses from url http://aaaa.com/courses/bbbbbbb/ instead of courses need to show proper course category some thing like this http://aaaa.com/sss/bbbbbbb/.
plz dont say its not possible as i just with other themes they said its possible to do and the same ll be very helpfull for SEO, help to do this, thanks
Hi raghum9,
I’m afraid that I cannot help you with this. It’s definitely impossible. For another themes, they mentioned “post”. Course (or any custom post types like Product in WooCommerce plugin, Forum in bbPress plugin…) is different. The main point is, the current URL structure is still good for SEO 
Login at the upper right header area works perfectly fine, it pops up on desktop computers but when I used a mobile phone, it routes to the register page. please help..thanks!
Hi ietm,
You didn’t set Thim Login Form for that page. That’s why. Let me help you set it up , just send me your site access to candy@thimpress.com with subject “ietm – Eduma Support”.
And please consider renewing your support too , it’s expired.
Hi Ken,
Just following up with our email. Still no reply at the moment.
We are also having formatting issues when adding lesson contents at the visual tab. When we viewed it at the front end, spaces are messed up. Please let me know on how to fix it. I also noticed when i am typing something on the text tab the cursor is jumping at the very first line.
Hi ietm,
There was a conflict with Yoast SEO plugin. The newest version of LearnPress is solved the conflict . Please check again
Still the same, the cursor jumps everytime we type something at the text tab.. and bullet points are not showing on course descriptions.
Hi Ken,
Were you able to check the issue about the weird cursor that jumps to the very fist line on the upper left of the text tab when we type something.
And also about the bullet points that are not showing on course descriptions.
Thanks
Hi ietm,
I solved the issue with lesson content. About the cursor, can you share a screenshot?
Regarding with the lesson content issue, I still can’t see the bullet points. Please check the description tab, it is not showing the bullet points.
Thanks
Hi Ken,
Let me know if you have resolved this issue. I also noticed some code shown on the lesson. please see screenshot.
https://www.screencast.com/t/YCQrJxAual4Hi ietm,
Please give me some bit more time.
https://prnt.sc/hqta6a
Hi bestanomon,
I have checked and it still working fine https://prnt.sc/hqu1io
Seems like there is a JS conflict in your page editor. In this case I will need site access info. Can you share to candy@thimpress.com with subject “bestanomon – Eduma Support”. I will try to solve it
Dear Thimpress Team,
I bought it and facing some problems.
1) The sticky menu are not sticky but HALF-sticky, I was able to add the css that you’ve mentioned here in comments and worked fine to sticky ALL the menu, including the topbar, but I need only a main menu sticky like the common use in the web.
(I’ll send the screenshot by email)
2) The event slider have a problem, even after inserted on a new installation
(I’ll send the screenshot by email)
3) I’m able to create a new disposal for “Events carousel” module, because I don’t like the existent one
I need something like this for events: (I’ll send the screenshot by email)
You may tell me the files that I may have to duplicate or the basic steps and I’m sure I’ll be able to go forward to create like this, if the “Posts carousel” was able to accept events would be very easy but it doesn’t
Best Max
Hi Max,
1. “Half sticky” , yes, it’s our design.
But if you want it always be sticky, I can help you with that
2, 3. I got your email. Will get back to you soon and we will discuss more.
Hey guys, are you sure that you “can help with that”, I’ve sent about 10 questions on email and since 22/12 I got no progress, sorry but the support works for this theme?
Hi webmaxdigital,
I’m deeply sorry for the delay. It’s Xmas and New Year time then we overloaded. I will try harder to solve those issues as soon as we can.
You said that cannot give me support if I don’t have the website live, I put the website live and no news so far. So that’s the answers I’m looking since 22/Dec.
Please check your email.
Hi webmaxdigital,
I’m going to check your case shortly. So sorry for the delay.
No news?
Hi webmaxdigital,
Please give us some more time , we are overloading.
So sorry for the inconvenience.
Got your answer now but was same of nothing because you just said that my hosting are slow and I may install everything from scratch again
I have sent an update. Please check again.
I can’t seem to be able to customize theme ie changing the logo etc. Please advise?
Hi CorporateMediaMike,
Can I check your site first? Just share the info to candy@thimpress.com with subject “CorporateMediaMike – Eduma Support
Hi! Two questions: 1) About the “events” can I receive from different paypal for each event? 2) The same question about the courses, I have different teachers and they receive comission, how can I handle this? Thank you, looks like a great theme that I’m looking forward to buy.
Hi webmaxdigital,
You bought the theme
I’m checking your email. We will discuss more, about all those things you mentioned.
I make add page “A” and add custom sidebar widget “sidebar_a”. Can I make pageA select another side bar? I can’t find sider select . Just only sidebar hide or show position.
Hi bestanomon,
We don’t have that option yet. There is another solution is using Widget Logic plugin https://wordpress.org/plugins/widget-logic/
Hi , tried to run sandbox cycle and stopped when ash for username and password in withdrawal pls check my site u have my login and tell me what is the right things should i do
Hi mhhammam,
Our developer is checking…
Hi mhhammam,
“Sender does not have sufficient funds. Please add funds and retry.”
Your sandbox account didn’t have money 
I just replace with my testing sandbox account and it’s working fine. Please check again.
Hello Ken are you looking into this?
Hi goocha_charan,
Just emailed you. Please check.
hi , how instructors know details of enrolled students in his courses
Hi mhhammam,
You installed Gradebook addon, right?
So in the dashboard, instructors can view the students list in Courses menu.
Please check again.
Hi , kindly we need to in signup form check box to accept our terms & conditions beside it link for terms and conditions page like all websites done , thanks
Hi mhhammam,
This is a customization request. Please send me an email, we will discuss more.
I want to hide the number of students in course gride view and also on the course page. I was sent a help request and wp details yesterday via email .
Hi Meda01,
We are working on it.
Thanks, Is there any problem?
Hi Meda01,
Just emailed you. Please check
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