779 comments found.
Hi,
We have a template problem we took three months ago. I’ve reported this problem before, but you haven’t been able to provide a solution. If you can’t help me, I’il file a complaint. Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of Visual Composer.
Hello,
Sir in previous message last week I replied you Layer Slider & WP Bakery Page Builder is bundle with Theme. We own Extended license as per envato license policy we can not distribute the key.
But no problem to use this two plugin. Also told you will release new version this week with the page builder update.
As my Schedule I will release new update tomorrow.
As bundle plugin I can not give you key to active this two plugin see detail https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
I saw for this license issue you posted 1 star rating. Hope you will update the rating and review.
Thanks
Hi. I can’t find where is the word “details” which is in the “GymEdge: Class” element. I’ve tried to use the Loco Plugin. But it’s not worked. How can I do this? Thank you.
Hello,
Please translate Theme & gymedge-core plugin.
Thanks
I have used custom css to change the background color of the menu, but when i’m scrolling this background change (because i’ve enabled the Sticky Menu option). How i can change this background color with css?
want sticky menu background color? Please send url
Normal menù color background is black, i want to mantein the black when i scroll
.stick .site-header {
background: #000;
}
It works fine. Thanks
Thanks too !!
The url for the class page are:
www.sitename.com/class/classname
I want to translate the “class” in the url in another language. How i can do it?
Nothing. Solved 
Nope, i have changed the url using the slug. But in the breadcrumb remain the same name. How i can change it in the breadcrumb?
Sir need to check breadcrumb plugin has different settings. Send me WP admin support@radiustheme.com I will check.
Thanks
Hello there,
I need another tweak. Sorry to hassle you again.
The fonts on the name as below:- Photo 1 http://www.screencast.com/t/6deewIqyq Client would like to change same color as in below: Photo 2 http://www.screencast.com/t/KJCwwbN4TYou could guide me or give me the css code to change. I gonna copy into the child theme.
Thanks
.rt-team-grid-1 .vc-meta h3 a {
color: #000;
}
Thanks
Hi Radius, Thanks for the code. It works. However the words below does not change. need the css code for that too. Example : http://www.screencast.com/t/6deewIqyq
I see you already changed the color
Write this to change the arrow color
.fitness-col::after {
background-color: #eec819;
}
Hi sorry.. it should be this one
http://www.screencast.com/t/tediQxW8pALThe first code .rt-team-grid-1 .vc-meta h3 a { color: #000; }
Works on the name.
However like the word Muay Thai would need to be the same color as the name
.rt-team-grid-1 .vc-meta {
color: #000;
}
Thanks
I installed this by direction – and it deleted ALL of my old pages and posts. I found that it was a bit far reaching for a theme to delete all old content merely to import demo content. I’m a little frustrated.
Hello, Thanks for purchasing our Theme. Sir for existing site need alternative way ie WordPress default import.
When you click import then it give message.
Please send me WP admin and FTP access I will try if can recover or see hosting has backup.
Then I will manually import data for you.
Thanks
Sorry sir for the issue if you mail me before import demo data I can do manually for you.
Hi, are there a problem when you add a URL into a button for example, i can’t add it.
I have this problem with other themes, but i don’t remember how solved, so that i ask you.
Regards.
Hello,
Can you please send me url or screenshot which button?
Thanks
Where can i send you that?
With WPBakery Page Builder, i add “button” element, and when i “select URL” i have the problem that i can’t add any URL.
Regards.
Hi, i’ve buyed the GymEdge theme, and when i’m inside WP they say me:
“This theme requires the following plugins: GymEdge Core, RT Demo Importer and WPBakery Page Builder”
But i can’t find it inside the wordpress library. Can you help me?
Hello, This plugins are included with theme click the install required plugin you can select all plugins then install. Please take a look of documentation or Video.
Thanks
Sorry but in my version if i click i’m redirect to: - https://www.radiustheme.com/ - https://visualcomposer.io/?utm_medium=redirect&utm_source=vc-old-website&utm_campaign=301
Now i have dowloaded and installed Visual Composer, but the other two plugin still missing, and in Radius Theme i can find only things to buy, or a login area.
Hello, Don’t Download Visual Composer from visualcomposer.io it is free version.
Please mail me WP admin support@radiustheme.com
Thanks
Ok, i think now the problem is solved. Before i search the plugin in the “Plugin” WP menu, now i have understand that i must search it under “Aspect”
Some required plugin already included with theme. Install that first and import demo data.
Hi, Does this theme support a full height video background instead of an image or rev slider?
Hello, We use Layer Slider? you can set full height from slider settings. If you have Rev Slider then you can use it.
Thanks
Hi there,
Please can you assist me with the correct css code for the contact form on a dark background.
Site url: www.fightsportscentre.com Contact form 1
Thanks,
Kirsten Havenga
Hi,
I’ve sent myself a few test emails using the contact form on the site.
The actual message text i.e. “This is a test email” that I wrote in the form field doesn’t show in the email. It just shows the following: [your-message]
How do I get the actual message to show? So I know what questions customers are asking me?
Regards,
Kirsten
Hello,
Add field name in message body. if can not figure then send me WP admin support@radiustheme.com I will add this.
Thanks
Hi there,
Please can you provide me with the correct css code for the contact form 7 for dark background. I seem to be having some trouble with it.
Thanks in advance,
Kirsten
Hello, Please send me your site url and which you call CF7 form.
Thanks
Two questions to buy the theme: 1- For when the next update? 2. Does the theme have shortcodes?
Hello, Thanks for your interest. 1) May be end of this week or next week new update version release. 2) Theme based on Visual Composer so all are VC addon.
Thanks
Hi,
First I have a php error repeating as below:- [15-Jan-2018 09:36:54 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/xxxxx/xxxxx/wp-content/plugins/gymedge-core/vc-modules/views/gallery-1.php on line 29
Second Would like to change the background to transparent ( refer to photo ) http://www.screencast.com/t/g6ohPZvaaC Third Would like to change the Font color to black ( refer to photo ) http://www.screencast.com/t/g6ohPZvaaCLooking forward for your reply. Thanks
Hello, Please send me FTP & WP admin access to support@radiustheme.com
I will css
Hello, Thanks man, just send you the ftp n psw in email. Please remark on whatever you have changed once you are done. Would need to keep a record myself. Thanks
Hello Radius, you got the email for the ftp information right ?
Another thing,
About woocommerce menu. I set 2 different Menu ( Parnet & Child )
1. Parent Menu will be on Home(main page) 2. Child Menu will be like in ” About Us ” page eg child menu that will link back to main menu https://yourdomain.com/#sec-trainers and so on with other yourdomain.com#sec-contact
On the Child menu it works find for all the pages.
However when I go to shop, the Menu Does not work. When in shop session, and if you about to click the ” About Us ” the link shows > https://yourdomain.com/shop/#sec-trainers
Although i had Selected the Child menu in Shop Page, the premalink does not change.
Please guide.
Thanks.
However when I go to shop, the Menu Does not work. When in shop session, and if you about to click the ” About Us ” the link shows > https://yourdomain.com/shop/#sec-trainers
Correction as below:- However when I go to shop, the Menu Does not work. When in shop session, and if you about to click the ” TRAINERS ” the link shows > https://yourdomain.com/shop/#sec-trainers
I replied in email please check.
Thanks
Thanks for your speedy reply and help.
I have send you an email about the link issue, perhaps you can see what i mean.
Looking forward for your awesome speedy reply.
Keep it up !
Yes Sir your issue is fixed.
Thanks
Hello,
I would like to inquire about the theme’s woocommerce.
As you can see in the image below:- http://www.screencast.com/t/fQrKr59KEXygThe Single product pop up light box. Thats Okay for me.
However when I click on the image, it open the image in the same brower with the url to my photo. Refer photo below:- http://www.screencast.com/t/QxY0QiTriHow can I hide / disable end user to click on the product that will lead to the image url?
please guide.
Thanks
Regards, Alex
Hello, First screenshot is quick view
2nd screenshot is woocommerce default if click on image it open if you want to remove the link then need to edit code.
Thanks
Hi, could you be more precise on the guide for First > Quick View?
The second is “woocommerce default click on image” i will google on this sentence, if you could give me some hints it will be helpful
Hello, In list view page the quick view option work we added that so without any page refresh ie staying in the grid view page you can see the detail page.
In detail page if you click on product it open the big image in a popup view.
Thanks
Thanks Radius, I got what you mean. All easy and complete without needed custom code.. Following questions; Few functions that I do not use / replace with other plugins 1. Yith Wish Plugins – Wishlist – Not gonna use 2. Easy Twitter Feed Widget – Not gonna use 3. Flickr Badges Widget – Not gonna use 4. WP Retina 2x – Can I replace with other Image Optimized plugin eg; Imsanity
5. RT Demo Importer – I have done imported the demo, can i deactivate it and uninstall this ? would it effect the demo which i am using now? 6. WPBakery Page Builder – Any new update for this plugin as it was extended license by Radius
Hello, Yes you can deactivate or delete unuse plugin (1,2,3)
4) Yes you can use.
5) Deactivate it
6) I will release new update soon then you can update it.
Thanks
Hi there, just installed the theme on a fresh install of WordPress, activated the pre-packaged plugins and received the following error. It has seemingly broken my installation. The only way I can make changes is directly to individual files via FTP as WordPress won’t load without giving the error.
Parse error: syntax error, unexpected ‘[’ in /home/content/76/12965276/html/chrishughes/wp-content/plugins/yith-woocommerce-wishlist/plugin-fw/lib/yit-debug.php on line 237
Thanks.
Hello,
Sir it is yith wishlist plugin you can Skip it or install it directly from wordpress.org see how it work.
Have your install ok if need any help mail me support@radiustheme.com
Thanks
Hi, How do you add a single “Class” or single “Trainer” to the menu – for example, how you’ve set up the Menu items in the demo entitle “Single Class” or “Single Trainer”.
Thank you.
Hello,
You can enable from top bar post type then can create menu link see https://prnt.sc/hzivhh
Thanks
Hi,
I have a question and I hope you can help me. At my website I am using your template but I don’t know how to replace the header image on every page (for example on this page: http://gethealthywebsite.nl/pakketten/). I mean the image behind ‘Pakketten’. Do you know how to change that image on every page?
Thank you in advance!
Kind regards, Sanne
Hello, Sir you can change banner from each page / post params https://prnt.sc/hzivhh
Now banner is coming from Theme option if you don’t set page property then come from Theme Option.
Thanks
When can we expect the next update to get new version of Visual Composer?
Hello,
Will try next week but we have plan to give a big update with some new feature.
Thanks
hi i want a help.
How could i add a second schedule with different hours and program?
We have 2 gyms and we want to display both schedules at same page.
Thanks
Hello, Right now we have category option for class so you can create two different category and call the shedule by category wise.
We already plan to add multiple branch option in next version hope within this month get this update.
Thanks
