13535 comments found.
Hello Ken I have a general question, Can i update wordpress to latest version? does it effect my website layout?. Is there any steps to be followed before update?.
Waiting for your reply.
Hi goocha_charan,
I will check your site and make sure it’s ready for the upgrade 
Hi although the new demo edtech was installed but it is as same as the main theme without hero image. What should I do?
Hi EDWY,
Sorry to hear that. But I have checked again and the Edtech data package still working fine. Please send me a request to candy@thimpress.com with subject “EDWY – Eduma Support”, I will need to check your site first. Don’t worry much, I will try the best to help you out
Hi when add frontend to add course????? Is 1 year that you tell that add frontend to add course and i do not want wait again!!!! I can not start my website if you do not add frontend!!!! Please add now or tell me how do it. thanks
Hi fabiocammisa,
We are working on brand new LearnPress LMS system – LearnPress 3.0. This one have a very better Courses editor. The team will work harder and harder to release it asap.
How to access and edit the Register Login widget in the top right? I removed the original, but can’t find where to add new text.
Hi JoeBotha,
You removed the original widget? Which changes you want to make? Please let me know in more details 
The Login and Register links, located top right bar on demo1. I somehow removed that content/widget, and don’t see how to put anything else in the top right area of the top bar.
Hi JoeBotha,
Just send me a request to candy@thimpress.com with subject “JoeBotha – Eduma Support” , I will show you how.
Thanks, I have 2 emails to you, please check your spam folder as I do not have a reply to my first one yet.
Hi JoeBotha,
I am checking again.
me podrian pasar algunos ejemplos hechos con eduma para verlos?
I have installed the new Stanford Demo. However when I activate the Sticky Menu the menu on the Topbar becomes invisible and no matter how I change the color of the background and the text i cannot see the topbar menu. The menu is present as I can click on them.
Hi harshalgunde,
Sorry to hear that. I will need to check your site more carefully.
Please send me a request to candy@thimpress.com with subject “harshalgunde – Eduma Support”
It shows slider revolution plugin not activated even though is has been activated and demo slider is missing. I have sent an email to Ken Nguyen <candy@thimpress.com> , but haven’t got a reply yet. I have provided my wp admin and password in the email. Please check.
Hi Mathan82,
I am going to check your case.
Hi Team, thanks for the great template – still I shortly need you help on two questions:
1 I use Ivy – League Demo and want to add full width text field to provide a “letter-like” text under the banner. E.g.
(Banner) Dear Customer, we are happy that you have visited… (...) (...) yours XXX
Can you please tell me which style i can use in the WP bakery (html-text) doesnt do what´s wanted 
2 Can I resize the top-banner and make decrease it´s height?
BIG THANKS; Martin
Hi Itsmrwolf,
Hi Martin,
1. I didn’t get your point clearly, can you clarify?
2. For the top banner, please go to menu Customize / General / Custom CSS and insert this code:
body .top_site_main {
min-height: 100px;
}
body .top_site_main .page-title-wrapper {
padding: 50px 0;
}
Hi Ken,
Thanks for your fast reply, I’ll check out CSS but looks great!
In terms of my other request (second try
• I’d need the possibility to write a text on the full-width of the content area. • In the Ivy League Demo, there are only Text fields, which are labeled as 1/2 of width (or 1/3). eg. “Choose the experience”- Text at this site: https://educationwp.thimpress.com/demo-university-3/ • If I change the width to 1/1 it’s not using the full space of content area. So I can’t write a text over the full width of content area.
Question: - Do you have an example where Text is written in the full width of content area? So that I can cooy and paste? - can you provide me with a hint how to create it ?
For definition of full width: https://ibb.co/kugFtb
Question, solved. I inserted a standard HTML-WP bakery widget and added the size of the text manually!
Hello Ken
Any update on my last requirement?
Hi goocha_charan,
I discussed with our developer about your request. Just give us some more time.
Hi , Kindly we need to know how to issue student certificate manual even student doesn’t finish the course it important pls
we need to skip certificate cycle enroll attend pass exam then get certificate , because some of courses will run live virtual , thanks for your support
Hi , we found instructor can enroll for his course as student is their is away to forbidden instructor enroll for his own courses
Hi mhhammam,
1. Right now we don’t have that option. Certificates addon is designed for online courses. We will consider adding this option.
2. Thanks you for this feedback. I will discuss more with our team.
ok, how we can import certficate for student in his own folder i.e realated to student course
Hi mhhammam,
I don’t understand your point. Can you clarify?
Hi Ken,
In front of title image on every one of my pages there is dark layer- how to remove this dark layer please? (www.naucnas.cz)
Thank you Ken
Hi syky02,
There is an option for that. For example, please go to menu Appearance / Customize / Blog / Archive Pages and set this http://prntscr.com/i1yhb9
Try and let me know
When I deactivate WooCommerce the site no longer loads
Hi JoeBotha,
Are you using any WooCommerce addons? I think the issue occurred because an addon still running but WC disabled. Let me check your site more carefully, I will help you out , just share the site info to candy@thimpress.com with subject “JoeBotha – Eduma Support”.
Hello, here in Brazil, I see online courses paid monthly every 5th of every month, the clients make the payment, in their tool have some recurring payment solution that I can use in Eduma to generate the invoices automatically, in Brazil we have pagseguro, paid market and other gatways but are not recurring. And paypal does not accept ticket
Hi criativeinsidebr,
We have an integration with a memberships system – Paid Memberships Pro plugin. Please take a look at it first http://paidmembershipspro.com/
Hola, PRESALE QUESTION: me gustaría saber si puedo usar vuestro templeta solo de manera transaccional, es decir para vender los cursos sin que el contenido este alojado en mi wordpress, y que la plataforma de formacion sea externa.
Hi guauquepelos,
So you want to use the payment in the theme, but to access course content from an external resource? I am sorry but it cannot be done. We will need an integration with the resource system, I don’t even know what exactly it is. You can email me and let me know in more details
Hi , i faced problem in all editors “page ,post,...” wp-editor not working and all words color white so can’t see what we type so notable to make any thing pls check
after search for such a problem i thing its due to wp editor not working with new woordpress version so please can u recommend me other editor or fix existing one
Hi mhhammam,
We don’t need to use WP Editor plugin anymore
In the newest WordPress version, it allows us to access all files (themes and plugins) with a better editor. Please try to use the default editor and let me know.
Hi Ken and team support,
Could you please integrate this great system with some website video providers, so when we upload video and file, they should be uploaded directly to those providers,
Best regards,
Hi vuekai,
Thank you for the feedback. I will discuss more with our develop team about your request
Hi , how to make shopping basket appear once student login
Hi mhhammam,
You request some customization requests, can you list them all then email me?
Hi how we install new demo edtech to our existing site
Hi mhhammam,
I can help you with that. Will let you know once it’s done
thanks waiting u
Pre-sale question: Is the forum customizable as in like icons beside the main topics, post attachments in replies or video embeds etc? membership badges, points etc
Hi dwee93,
I will need to discuss more with you about those requirements
Please send me a request to candy@thimpress.com with subject “dwee93 – Eduma Support”.
Pre-sale question: it is possible to make some function which after not passed test student can pay for the next passing?
Hi Konndziu,
We don’t have that option in the current version. But we already had a plan to implement that in the next update of our LMS plugin – LearnPress. Just need some bit more time
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