1743 comments found.
Update of wordpress seems to be cuasing problem with colour picker and other issues?
Hello Designbyhouse!
Please make sure you are using up to date theme version. Please check this article to find out more details.
Best regards,
DFD Support Team
Hi there! This is my second message, the first, i wrote last week, you haven`t send me any reply so far?! You find the topic down here.
I am Tim and new to Native Themes. I am working on my first client project with your cms and allready love it! From the very start everything went lovely. But could you please help me with one thing?! I chose Layout “http://nativewptheme.net/eighteenth/”, but as u recogmendet, i selected Layout “Home” …, got all the stuff. Now i would like to ad this demo content “http://nativewptheme.net/pages/about-our-company-1/” to redesign an existing page, but i don`t know how to ad demo content!
… going on working with Native, now, somehow i got an error, shown on mobil, so far not on desktop?! strange to me …, i didn`t anything serious, didn`t change styles or content from yesterday on. It was all doing fine, but now i get this error:
Fatal error: Uncaught Error: Class ‘Dfd_Theme_Helpers’ not found in /homepages/20/d328049727/htdocs/clickandbuilds/CologneRicksawCooperation/wp-content/plugins/dfd-extensions/vc_custom/dfd_vc_addons.php:821 Stack trace: #0 /homepages/20/d328049727/htdocs/clickandbuilds/CologneRicksawCooperation/wp-content/plugins/dfd-extensions/dfd_extensions.php(142): require_once() #1 /homepages/20/d328049727/htdocs/clickandbuilds/CologneRicksawCooperation/wp-includes/class-wp-hook.php(286): Dfd_Theme_extensions->addVcCustomElements(’’) #2 /homepages/20/d328049727/htdocs/clickandbuilds/CologneRicksawCooperation/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /homepages/20/d328049727/htdocs/clickandbuilds/CologneRicksawCooperation/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /homepages/20/d328049727/htdocs/clickandbuilds/CologneRicksawCooperation/wp-settings.php(434): do_action(‘after_setup_the…’) #5 /homepages/20/d328049727/htdocs/clickandbuilds/CologneRicksawCooperation/wp-config.php(82): requi in /homepages/20/d328049727/htdocs/clickandbuilds/CologneRicksawCooperation/wp-content/plugins/dfd-extensions/vc_custom/dfd_vc_addons.php on line 821
hm … .-) please help me, fast!
Cheers, Tim
Hello Tim!
Could please submit a ticket in our support center. Please provide us with the link to your site, WP and FTP access details.
Best regards,
DFD Support Team
olá, o css não funciona direito nesta pagina
https://imprimix.pt/produto/cartoes-de-visita/com o WooCommerce Extra Product Options
Hello Raulcampeao!
Could please submit a ticket in our support center.
Best regards,
DFD Support Team
Really odd question, but I have Ronneby (for a while), although its a great theme, I prefer Native, what are the odds of a swap? (Remove Ronneby from my envato profile and replace with Native?)
Hello MatthewMurdoch!
As we know the Envato team does not provide such replacement. Could you please contact us via this form and we’ll provide you with more details.
Best regards,
DFD Support Team
Also please is it possible to request a refund? because the theme does not seem to function well with my hosting plan according to my hosting company
Hello Kachyemmanuel247!
Could you please submit a ticket in our support center. We’ll check your site.
Best regards,
DFD Support Team
how do i import all demo layout pages please, it only imports the home page
Hello Kachyemmanuel247!
In case you need main demo content, please check 26_home and 27_pages. In any assistance needed please submit a ticket in our support center.
Best regards,
DFD Support Team
THIS PRODUCT IS FIVE STARS!!! ITS FEATURES AND OVERALL QUALITY IMPROVED A LOT SINCE I LAST USED IT. NOW IT’S AT THE SAME LEVEL OF QUALITY OF RONNEBY, IF NOT SUPERIOR! CONGRATULATIONS FOR CREATING YET ANOTHER MASTERPIECE!
Hello Luizpimenta!
Thank you for your nice words! Clients opinion is highly important to us!
Best regards,
DFD Support Team
i was really hoping for some new demos and functions 
in the new update
Hello Eli1356!
Thank you for the attention to the theme! We are currently working on them and add to the future theme updates. You can leave the suggestion on our support forum.
Best regards,
DFD Support Team
This is a fantastic theme I just absolutely love it!
Quick question: How do i create the signature that is in the theme demo. There is an exquisite looking signature that is in the theme demo. What font is that? Also is there any information on how to duplicate this look, where it also glows or has some sort of background shadow effect. If possible please provide hex code
also does this theme provide any soundcloud or i-tunes integration
Hello Kbgmediagrp!
Thank you for the attention to our theme!
Could you please submit a ticket in our support center. We’ll check the signature for you. The soundcloud can be integrated via audio post format, please check this article.
Best regards,
DFD Support Team
Can’t get my form sending anything. keep getting the following error message:
“Validation errors occurred. Please confirm the fields and submit it again.”
Good Day, A pre purchase question, does #header-container is included in theme options for bottom positioning (including sticky)? Cheers
Hello Carlosdom!
You can define header position bottom, however, the sticky header will be set on top of the page.
Best regards, DFD Support Team
As some of the buyers before, I’m also having problems with DFD accordion. Paragraphs don’t have paddings, styling doesn’t work properly etc.. Can you please help?
Hello Kofetartca!
We’ll be glad to check the DFD accordion for you, please, submit a ticket in our support center.
Best regards,
DFD Support Team
Hello,
I’m interested to buy this theme for my restaurant website, just want to know if this theme can meet my needs.
It’s possible to fully customizing the side fixed menu? Such as put a button or text that can appear both in desktop & mobile version menu
Can i make a single comment or review page for customer so they can just input their comment & rating?
Thanks before
Hello Ariestowibowo!
You may create the header style you need using Header builder, please check some more details here.
As for the ratings and reviews, the theme does not have such feature so you will need to use a plugin for this purpose. We haven’t tested any for this purpose so we cannot provide you with any recommendations.
Best regards,
DFD Support Team
Hey, Thanks for quick respond. Header builder is great! It’s considering me to buy this theme
Ariestowibowo, thank you for the feedback! We’ll be glad to see you among our users!
Best regards,
DFD Support Team
Hello, Does the theme support the main gallery to display the lightbox not the inner pages of the gallery? Regards
Thank you for your respond.
SquadCC, glad to be helpful.
Best regards,
DFD Support Team
Hi,please help My custom logo on the ninteenth demo homepage appears but once page is fully loaded it reverts back to the default native logo. On all the inner pages the logo loads correctly.
Hello Ivanbez2!
Could you please submit a ticket in our support center.
Best regards,
DFD Support Team
Hi. I found a small bug in the template The “rotate box” module works well, but if I try to include html code, all the text is deleted and “Lorem ipsum dolor sit amet, consectetur adipiscing elit…” is displayed. ¿can you fix this? Thanks a lot
Hello Leitmotivmedia!
The html codes are not supposed to be added to the “rotate box”, anyway it should keep it.
Could you please submit a ticket in our support center to check the request.
Best regards, DFD Support Team
It keeps at backend, in “classic mode” editor, but it doesnt displays on frontend
Leitmotivmedia, the module suppose to display simple text and not HTML codes.
Best regards,
DFD Support Team
Hi support,
Looking at your template, I need you to indicate some doubts that arise:- What kind of possibilities do I have to insert videos from YouTube? That is, I need the template to offer different options to present and view YouTube videos
- Is there a possibility to eliminate the social networks of my team?
- For each member of my team, is it possible that your personal page will be Pop-up instead of loading a new page?
- Can it be integrated with Mailchimp?
- In portfolios, what design possibilities do I have when a user can download .pdfs documents?
Many thanks, Juan
Hello Teveoonline!
Thank you for the attention to our theme.- You may use Video module. Please check the following page. You can create port with video format, please check this post.
- If you are going to use team member module you can define what social networds should be displayed. You may hide them as well.
- There is no such option for now.
- There is no integration with the MailChimp in the theme. You may use plugin for this purpose.
- Could you please contact us via this form and provide with some more details about this point.
Best regards,
DFD Support Team
Can you please post the name of the font used in the Native logo? Thankfully.
It seems as though something has changed with the theme. We used to be able to select a specific color using hex codes for backgrounds and delimiters, etc, We are no longer able to do that. Did something change recently?
Hello Puzzlepiecesmarketing!
The issue is connected with the outdated version of the theme.The current version is 1.2.8.
You may download it on themeforest.net
Here you can find the instruction on correct theme update:
http://nativewptheme.net/support/first-steps/native-theme-update
Please do not forget to clear cache before checking the site.
In case our help is needed, please submit a ticket in our support center.
Best regards,
DFD Support Team
We upgraded to that version and even switched from the child theme to the regular theme. We are still arent able to select a color based on the hex code
Hello Puzzlepiecesmarketing!
Please make sure you have cleared browser cache as it may be the reason why you cannot see correct work of hex colors.
We’ll be glad to check the site for you, pleaseб submit a ticket in our support center.
Best regards,
DFD Support Team
Elementor plugin compatible? Thanks
Hello Teambike!
We have checked this plugin on our dev site and it seems to work correctly.
However, we haven’t tested all its features and cannot tell you if it’s fully compatible with the theme.
Best regards,
DFD Support Team
