1353 comments found.
I’m using php 7, but I can not activate the theme. I am getting an HTTP Error 500 Mon Feb 26 17:24:08 2018 [client 123.30.175.239] PHP Fatal error: Uncaught Error: Class ‘DOMDocument’ not found in /var/www/.............../en/wp-content/themes /tour/include/function-regist.php:75\nStack trace: \ n # 0 /var/www/.............../en/wp-content/themes/tour/functions.php(60): include_once () \ n # 1 /var/www/.............../en/wp-settings.php(426): include (’/ var / www / phuquo …’) \ n # 2 /var/www/.............../ en / wp-config.php (91): require_once (’/ var / www / phuquo …’) \ n # 3 /var/www/.............../en/wp-load.php(37): require_once (’/var/www/phuquo…’)\n#4 /var/www/.............../en/wp-blog-header.php(13): require_once (’ / var / www / phuquo .. . \ n # 5 /var/www/.............../en/index.php(17): require (’/ var / www / phuquo …’) \ n # 6 {main} \ n thrown in /var/www/.............../en/wp-content/themes/tour/include/function-regist.php on line 75 [Error 123.30.175.235] PHP Fatal error: Uncaught Error: Class ‘DOMDocument’ not found in /var/www/.............../en/wp-content/themes /tour/include/function-regist.php:75\nStack trace: \ n # 0 /var/www/.............../en/wp-content/themes/tour/functions.php(60): include_once () \ n # 1 /var/www/.............../en/wp-settings.php(426): include (’/ var / www / phuquo …’) \ n # 2 /var/www/.............../ en / wp-config.php (91): require_once (’/ var / www / phuquo …’) \ n # 3 /var/www/.............../en/wp-load.php(37): require_once (’/var/www/phuquo…’)\n#4 /var/www/.............../en/wp-blog-header.php(13): require_once (’ / var / www / phuquo .. . \ n # 5 /var/www/.............../en/index.php(17): require (’/ var / www / phuquo …’) \ n # 6 {main} \ n thrown in /var/www/.............../en/wp-content/themes/tour/include/function-regist.php on line 75
error screen
Fatal error: Uncaught Error: Class ‘DOMDocument’ not found in /var/www/phuquocxanh.com/en/wp-content/themes/tour/include/function-regist.php:75 Stack trace: # 0 / var / www /phuquocxanh.com/en/wp-content/themes/tour/functions.php(60): include_once () # 1 /var/www/phuquocxanh.com/en-US/wp-settings.php(426): include (’ / var / www / phuquo … ‘) # 2 /var/www/phuquocxanh.com/en/wp-config.php(105): require_once (’ / var / www / phuquo … ‘) # var / www / phuquocxanh.com / vi / wp-load.php (37): require_once (’/ var / www / phuquo …’) # 4 /var/www/phuquocxanh.com/en/wp-admin/ admin.php (31): require_once (’/ var / www / phuquo …’) # 5 /var/www/phuquocxanh.com/en/wp-admin/customize.php(13): require_once (’/ var / www / phuquo … ‘) # 6 {main} thrown in /var/www/phuquocxanh.com/en-US/wp-content/themes/tour/include/function-regist.php on line 75
Can you make sure that you update the theme to latest version first? https://goodlayers.ticksy.com/article/1893/
We’ve fixed the php7 compatibility in recent version.
I need a refund, bought this theme without knowing it does not support Woocommerce…
Hi! I’m planning to buy this theme. But I want to make simple hotel booking system.
like this booking calendar,
http://www.vietnamstory.co.kr/home/good_hotel/index.asp?ts=hotel_detail&seq=439&nat_cd=VN&city=DAICan I install another plugIn with this theme?
Hi,
Unfortunately, this theme is not designed for hotel booking. But you can consider this theme instead: https://themeforest.net/item/hotel-wordpress-theme-hotel-master/11032879
Thanks for interest by the way 
Oh ok, yep, the plugin should be working fine. I just checked the plugin and seems it only operates from backend. So in this case, after you receive the booking, you have to fill them manually into that booking plugin.
Cheers!
Hi,
how i change url slug package travel tour theme?
I need change the “package” to “pacote”
Example:
https://pacotesviagens.com.br/package/fortaleza-jericoacoara-2018TO
https://pacotesviagens.com.br/pacotes/fortaleza-jericoacoara-2018You can try adding something like this to child theme, then save the “settings > permalink” page once for this.
add_filter('tourmaster_custom_post_slug', 'custom_tax_slug', 10, 2);
function custom_tax_slug($slug, $post_type){
if( $post_type == 'tour' ){
return 'NEW_SLUG';
}
return $slug;
}
It’s Work! Tks.
How can I add package pages to my rss feed? Example:
https://pacotesviagens.com/pacote/foz-iguacu-aereo-hotel-3325/feedWithout it I can not configure instant articles in facebook.
Hi,
You may try something like this.
http://www.wpbeginner.com/wp-tutorials/how-to-add-custom-post-types-to-your-main-wordpress-rss-feed/ http://www.wpbeginner.com/wp-tutorials/how-to-add-custom-post-types-to-your-main-wordpress-rss-feed/BTW, please noted that only the content inside wordpress editor will appear in rss feed.
THANKS!!!
Hi, how i can change the package category url slug?
Example:
https://pacotesviagens.com.br/package-category/caldas-novasto
https://pacotesviagens.com.br/pacote-turistico/caldas-novasTks.
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. 
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
Hi, I’m planning to buy this theme. But I want to ask that, is it possible to update price at the top of booking form when choosing a package and person number?Thanks
Hi,
Currently, it won’t refresh but we will consider to add this feature in next update.
Thanks for interest by the way
Hi,
We are a travel agency based in southern Turkeuy and we are renting holiday villas. We are now looking for a new theme for our redesign Project. We liked your theme but we need following questions just to be sure if this theme can provide all the functions we need. Could you please answer following questions to find out?
- Customer should be able to purchase “extra services” with their reservation or aftwerwards like airport transfer, car rental, daily excursions, catering and baby crib etc.
- We need website to work on TR, EN and RU so it should be wpml compatible.
- We definetely need wocommerce as the customer will make purchases. And we need credit card and bank transfer options as payment methods. I believe this is an existing woocommerce function.
- Customers should be able to pay in their currency of choice of Turkish Lira, Euro, Dollar or Pounds. Is this an existing function of woocommerce or do we need an extra plugin?
- We need terms & conditions pages for customers. I believe this is something can be done and set in woocommerce.
- We need deposit payment function too. Customers will pay determined percentages of full price fort he reservations made in 10 weeks and before, 10 to 8 weeks, 8 – 6 weeks adnd etc.
- We need 3 different login roles:
1. Admin login: This role is for us. With this we should be able to manage content, reservations, users and e-commerce. This is substantial function with all the wordpress themes. So, there’s nothing to worry about this role.
2. Service provider login: This role is for the villa owners. We don’t own all the villas. We also rent out others’ villas. So, with this role, villa owners should be able to view check in and check out detail, extra services purchased, payment details and transfer details. This role only need to view these details. They are not to edit anything. All we need is to Show indicated details to this role on their account page.
3. Customer login: This role is for the customers who rent villas for their holidays. They should be able to check availability of the villas, make reservations, make payments and change/edit their reservations on their account page. I believe this is also substantial wih many themes. Thanks in advance for your guidance. I hope your theme cater to our needs.
Best, Aybars
Hi Guys. I once had the “well-known” problem of the Eiffel Tower gatecrashing into my header area uninvited and refusing to go away. That time I had just bought your theme and still had support so I gave you my login details and you did your magic and the issue was sorted. Over the years I have updated your theme without any problem until with your last theme updated which decided to bring back the Eiffel Tower to my header and I have tried your suggested solution and it still shows up. Reading through the comments here it is obvious that this Eiffel Tower problem is a common problem for most of your customers and yet you still keep the solution to yourself as if you’re using it to get people to renew support so that you can assist them. It would help if you can write a details solution in your documentation so that we can solve it on our own without spending $41 renewing support just for that one problem.
I have tried your suggested methods of editing Tour Package>Overal Elements>Page Header Title BG but its not working as the Eiffel Tower is still overriding. Screenshot
I have managed to isolate the problem, but still dont have the solution. The Eiffel tower problem only pop’s up when I use a child theme. I created the child theme with a child theme creator plugin and it seems I need further code in the child theme. It would be helpful if ion future you can include a child theme with default code since a basic child theme just wont do.
Sorry, I may not recall your previous ticket. Can you provide your previous ticket url so we can recognize?
Sorry to flag your comment as you should not publish your purchase code.
However, I just checked into our support site and we couldn’t find the ticket created by you http://take.ms/8T6mt
I’ll let our supporter check on this again and get back to you later.
Okay I feel this can go on and on for days whilst my client is getting frustrated and impatient with me. So I have paid for extended support and will submit a ticket so that you can assist me with my problem. This time I will be wiser to keep receipts for next time. I have learnt my lesson.
I bought this template and to activate it in wordpress I asked for the code, I placed it and it says it is invalid. Why the problem helps.
Hi,
I believe that you’re mentioning to the slider code.. The purchase code for slider is not necessary. It’s used for auto updater. However, the slider that’s included in this theme is being used as ‘Extended license’, it’s considered as a bonus file which doesn’t support auto updater. If you need to use auto updater, you have to purchase slider’s regular license separately. But as I said, It’s not necessary, you can still use slider that come with the theme like its’ regular license and we still keep pushing slider’s update in future theme’s version as well 
We purchased the theme years ago through a webdesign-agency. Where can I find the documentation online? Thanks.
Hi,
Not sure you checked out the doc we provided yet? Make sure that you download the full package of theme, not just ‘installable file’ > http://take.ms/VYO7P6
After download the package from themeforest. Extract it. Then you will see the folder ‘document’ Open the file ‘index.html’ with your browser.
Hope this help
Does this theme stop updating?
Hi,
Right now, this theme is pretty stable. But we also still provide update to make sure that it works with current WP version. However, if you find any bugs, please feel free to let us know. We’re willing to help fix it
hello admin
first of all i bought this theme i think 4 years ago with the old domain that already park very long time ago. Now this year Jan 2018 i bought domain because the client want to get back into business again and bring a new domain name he decided.
MY PROBLEM: 1. the “LayerSlider” asking for purchase activation code to activate the slider, where is my that code located? 2. why it asking for the code? where i purchased this item already has a LAYERSLIDER. now it wont activate. Its the same website owner i made. Theres no 2 website running on these. No need to have a separate license code.
Please help.
The purchase code for slider is not necessary. It’s used for auto updater. However, the slider that’s included in this theme is being used as ‘Extended license’, it’s considered as a bonus file which doesn’t support auto updater. If you need to use auto updater, you have to purchase slider’s regular license separately. But as I said, It’s not necessary, you can still use slider that come with the theme like its’ regular license and we still keep pushing slider’s update in future theme’s version as well
I have purchased the theme for one of my friends. I am trying to import the demo website as it appears on themeforest. However, I cannot import layer Slider because I cannot find the import zip file. I posted a private ticket: https://goodlayers.ticksy.com/ticket/1439313/
-
We will check on your ticket and get back to you soon!
Thank you … All is fine now … 5 stars for the good theme and great support
Hallo, I have setting your theme guide by your documentation. but when I try to Import Slider the documentation is defferent. I have check this https://goodlayers.ticksy.com/article/1893/ but its not helping me. this is in my dasboard http://prntscr.com/i0m6im and this is in your documentation http://prntscr.com/i0m6y5 can you please give the newest tutorial or guide me step by step. Thanks and the plugin need update http://prntscr.com/i0m7g9
Sorry for being confused.
1. In order to update the slider, you have to follow this : https://goodlayers.ticksy.com/article/2125/ , However, I have to provide the latest version to you directly. Please send the message through the form in our profile page and I will send you.
2. To import the demo content of slider, you have to upload the zip file.. Unzip the theme package first and go to the folder ‘Layer slider & component’ and you will see this file : http://take.ms/Zhcm7 , upload this file in Layer Slider content uploader.
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
1. I have follow this step https://goodlayers.ticksy.com/article/2125/ but still not updated, 2. No i dont found the http://take.ms/Zhcm7 this is in my computer http://prntscr.com/i0ro4k 3. how to remove this ? http://prntscr.com/i0roh8
1….. , However, I have to provide the latest version to you directly. Please send the message through the form in our profile page and I will send you.
2. Oh ok, may be it’s an old version that you have. Please open a ticket in our support site and we will provide you the file directly.
3. Please open a ticket for this one.
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, I need to update Layer Slider plugin that comes with your theme, could you tell me how to download it? I´ve purchased your theme, Thanks
Can you send the message through the from in our profile page?
Thanks!
Hello, before to buy your theme I’d like to known if there is a version in italian language or if there is the possibility to traslate theme and plugin with poedit…And also if your theme is compatible for import data csv in the custom fields with external plugin as WP All Import and WP All Export. Thanks in advance for your kind reply.
Hi,
First of all, Thanks for interest
1. Yes, you can translate the theme using this : https://goodlayers.ticksy.com/article/3812/
2. Not sure about what you’re using for? I meant the csv importer. Can you describe this more please?
Thanks for your prompt reply…When I talk about import data i mean the possibility to import directly hundreds of datas in the custom field of the theme, but I think I have to write one at once..isn’t right? If I have to import hundreds of prices and so on of datas write on CSV I have to use an external plugin like WP All import, is it possible? or please show me a better way…Thanks again and have a nice day! Luca
Oh sorry, it doesn’t support that in this case :/
Hi I want to add language switcher on the menu. how can I do it?
Hi,
You have to use multi language plugin in this case. We suggest WPML.
If you already purchased and would like to know how, please open a ticket in http://support.goodlayers.com
Hi there, The uploaded twice correctly but did not display the slider . or the sidebars. I had to hire service from Evanto thinking that I am a novice user and probably did not upload the theme correctly. However, below is the message from the service provider:
”” The files your theme provided did not return the exact same content as the demo website. Menu was missing, so I added one, widgets are missing and I had to add them manually.
A proper layer slider demo was not provided and there is a bug with the youtube video in the homepage.
To get this fixed, you will have to address all those questions to the theme vendors here: https://themeforest.net/item/tour-package-wordpress-traveltour-theme/5360508/comments
Feel free to contact me here: https://studio.envato.com/users/johnnyborga if you need any work done in the future or if you have any question.
Please approve my work when you have a chance and feel free to leave a review if you like.
Thank you
Johnny ””
kindly assist asap. regards Vickywm33
In reference to the above, please this..
johnnyborgaDec 13 2017, 6:59 am
If they provide proper demo import files, I will complete the import
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
I did that this morning. Thank you
Content’s font size is also used for main menu navigation font size..
How can i exclude Font Size for navigation from content’s font size?
Thank you.
I also submited a ticket.
I want to add some banners in my homepage but I have a stupid problem. When I upload image with 472×120 dimension to Feature-Media (Homepage, page option, add items, Feature-Media) image is always bigger and I cant see a whole banner and dimensions are not mine. What is the problem, is there another way to upload my banners?
I also opened a ticket.
There is problems with the slider. I just purchase theme but zip file doesn’t exist in Layer slider & Component folder. Ok, when I found the way to import demo slider i have error: The slider cannot be found Please make shure that you`ve used the right shortcode or method to insert the slider… Only you and other administrators can… – I cant read all. What is the problem ?
No way I can import slider demo without json or zip file (they are not included in the zip file I downloaded after purchase). Video tutorial only showing coping the code from slider-data.txt but LayerSlider Wp dont have that option. Please tell me HOW TO IMPORT DEMO SLIDER !!!
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
