Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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how can I show the QTY INPUT besides the ADD TO CART in the product slider?

Hi there,

I’m afraid we do not have a setting for this.. You will need to tweak the theme files.

I am having issues with the instagram feed. I’ve already updated the theme to the latest version and still having 403 problems. I’ve also tried uploading the ux_instagram_feed.php manually to no luck. Tried clearing cache and same thing.

Hello John, sorry for the trouble.

Please send a link to your via support and we’ll be more than glad to check it out.

Hi,

It seems there is a bug with the video background in Safari browser. It’s not playing the video. Chrome and Firefox are working fine. See: https://tasp.nl

I checked on multiple machines.

Chrome ande Firefox are working fine, but Safari latest version has the issue.

Hi there,

I have replicated the issue in Safari 11. Please check your plugins and see if the issue persists.

With all plugins deactivated it still happens.

Hi, I just started to use this theme, but already I have problem which I cannot solve by myself – When I click on Customize button on admin bar than the only thing witch I see in theme customize options is – Widgets. I have tried to disable plugin after plugin, some time I find the right way to get all option to show, but when I turn all plugins back and disable again the same plugins witch I disabled, nothing work. Thing what I want to say that I cant find the causing problem to solve this.

+ Sometimes when I want to edit page which UX builder – I get 404 page

Hi there,

This is a bit odd. Please shoot an email via support and we’ll check this out.

Hi Flatsome team, we had the same strange thing like borninstockholm. Not sure what’s wrong. The IG thumbnails aren’t showing but the links work.

However we have updated to the latest release of the theme and it is fixed as advertised in the release notes.

Thanks for providing such an awesome theme. Keep up the good work!

Thanks, Evokaii

https://www.evokaii.com

Hello Evokaii,

Thank you for the kind word and good luck with your site :)

Hi team, is there any bug on your latest version which makes the Instagram thumbnails not show? Something has happened to your Instagram feature on my website: https://www.borninstockholm.se/ (please see footer).

Hi there,

I have noted that you are running version 3.4.0, please update to the latest version 3.4.3 which resolves the Instagram Issue.

Hi, i’m trying to take out the related post from under my description tab in product page (not to confond with related products) Thanks.

Hi there,

I’m afraid I’m not too sure what you mean. Please elaborate in an email via support and we’ll be glad to assist.

Hi can you save elements to use throughout the site? E.g. custom buttons that you can simply paste into a new page? Also, can you save page layouts to re-use on other pages on a site? Thanks

Hi there,

I’m afraid we do not have that feature yet. You might want to check out blocks which can come in handy for that http://docs.uxthemes.com/article/237-ux-builder-how-to-use-blocks

Thank you! I will buy soon I think :)

Hi,

I don’t know why, but the thumbnails pictures of the products doesn’t looks totaly clear compare to the one on the single product!

i have tried to regenerate the thumbnails, but it doesnt’t work!

Can you have a look and tell me what to do please?

https://planet-endurance.ch/categorie-produit/running/

Thanks in advance

Tony

Hello Tony,

Kindly regenerate your images again using this plugin https://wordpress.org/plugins/force-regenerate-thumbnails/

Hi, I’ve used the flatsome theme on a couple of client sites (purchased by them on my recommendation). I am now planning to recommend it for a news magazine type site, but this one is going to need a sticky footer on mobile. Is a sticky footer going to be part of this theme anytime soon? Or, do you have any other theme based on UX Builder, but with support for sticky footer on mobile?

EDIT: Also, I’m planning to add ratings in comments (comment karma feature of WP Core which is enabled but unused by default). Would the plugin’s insertion of HTML content be honoured OR would it require any special changes in the theme files?

Hi there,

You can place a feature request for the footer here https://uxthemes.canny.io/flatsome

The plugin should work well with the theme though you might need some styling as we have not tested compatibility

Hello, We are migrating data into our website using a 3rd party company who says they have done thousands of such migrations. We use the child theme. We have done test migrations and each time they have completely overwritten the theme settings, though they say they do not touch them. It’s hard to believe them because we asked them to restore the backup that they took and the settings are not there and when I restored my own backup the settings were not there. I have no idea what they are doing to cause this.

But here’s the question, is there a table or tables that I can copy and preseve should this happen again? Or do you have another practical solution? Thanks.

Hi there,

You can keep a backup of your theme options/settings by copying the theme data in Flatsome > Advanced > Backup/Import and paste the data into a text file for future use.

I’ve added a portfolio to my site but only 4 items are showing on the portfolio page, even though I have added 8. Is there a setting I’m missing?

Hi there,

Please shoot an email via support and we’ll look into it.

Nice Post Thanks For Sharing! seracelan

Text color. Why is such a problem to change text color to any color u want. I know, you can install 5 colors in theme custumization, but that is not enough. I already fill al the colors for the website, now i want to change text in banner from black to white, should i go back to custumization and change primary color to black so I can have black text in my banner, but than also the whole website will be black, or if I change alert color to black, than all alert will be black. I don’t understand why is so hard to change text color with these theme. Any solutions?

Hi there,

You can edit the banner content to your custom colors in the text editor https://www.useloom.com/share/704b2df0493840bb909a48584647f12c

So it is hidden tab in text editor that opens new options. Thank you!

Hi bro, Please share with me shortcode for: FREE SCROLL SHADOW SLIDER

Hi there,

You can use the following shortcode

[ux_slider style="shadow" freescroll="true"] //Insert Content here [/ux_slider]

Hi bro, Please share with me shortcode for: FREE SCROLL SHADOW SLIDER

Hi there,

You can use the following shortcode

[ux_slider style="shadow" freescroll="true"] //Insert Content here [/ux_slider]

I hired someone to do some SEO work. They said there is no way to add title tags to links and buttons? They tried title=”xxxx” is this not possible?

Hi there, we could add an option for that in a future version of the theme. Btw not sure why your SEO experts is asking for that. It’s not needed for links and buttons. Only for images. https://moz.com/community/q/does-the-link-title-attribute-benefit-seo-2

hi, I have just purchased the theme and trying to install the theme. I am unable to install it and the error message says “The package could not be installed. The theme is missing the style.css stylesheet”. What does it means?

Hi there,

Please see this article on how to resolve this http://docs.uxthemes.com/article/82-stylesheet-missing-error

Hi, my site is www.jagocustom.com.

I notice that just yesterday suddenly my footer 2 is acting weird after I edit some blocks. All 4 widgets stretch down instead of sideways (I wanted to make it 4 rows of widgets). And when I inspect the source code it seems as if the last 3 widgets are positioned inside the first widget. I already change the footer’s rows to be 4 rows, in the theme customization.

I tried to change each individual widget with simple HTML text instead of blocks, still the same. It also happens in footer 1.

This never happened before, and I haven’t installed any new plugin in the last week.

Is this a bug? Can you take a look at it and suggest me what to do? Thank you so much.

Hi there, could there been a plugin that has been updated and causing a conflict on the site?

There is a plugin that has been updated recently. But, today I tried deactivating all plugins, leaving only required plugins for Flatsome. But, it’s still the same. What should I do?

Hey,

We are having an issue with the instagram feed being unable to access our images.

Failed to load resource: the server responded with a status of 403 ()

It looks like this is addressed in the new update but we have had a lot of custom work done and updating can be troublesome

Is there a way around this?

Thanks,

Hi there, upload to latest version It’s fixed there :)

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