4037 comments found.
Hi there. I am thinking about this theme but have some pre sale questions. What are the plugins ? Requirements for demo content download . thks by now
Hi,
Thank you for interested our theme.
This theme include Visual Composer & Revolution Slider & exclusive plugins from us. When you get this theme, you will get that plugins for free.
And this theme doesn’t required any plugin, you can use this theme without use plugins – the plugins is add-on features.
Best Regards,
PenciDesign
Hi there. 1- Is the SOLEDAD MAGAZINE comes with DEMO CONTENT. 2- The slider has four post boxes on the right side. Is the theme widget ready ?
Hi,
1/ Yeah, you can import it to your site exactly with what you see.
2/ Yeah, it’s a settings from Soledad Recent Posts widget.
Best Regards,
PenciDesign
can i install to many website? then can i use multisite?
Hi,
Thank you for interested our theme.
We’re selling this theme exclusive on Envato, so you need to following the license of Envato here – that mean, with each license you just can use for one domain.
Best Regards,
PenciDesign
I just bought your theme and once I installed all plugins Visual composer does not appear. Could you tell me what to do? is it included in the price?
Hi,
Thank you for purchased Soledad theme.
We’ve said about that here – please check it.
In next time, if you have any question, please create a new ticket on our support forum and our support team will check it help you there.
Best Regards,
PenciDesign
Hi, I’m looking at purchasing this theme, I just have a quick question about the infinite scroll option. Is this set up to record pageviews past a certain point on page? Thanks
Hi,
Thank you for interested our theme.
Unfortunately, for now we don’t have any setup record for that, because you can setup number posts to display with each time load more posts.
Best Regards,
PenciDesign
Is there any issue (license or other) with moving the theme ? more precisely I will change hosting in about 3 months. Sitll the same domain name. Thank you
Hi,
Thank you for interested our theme.
Currently, no any issue about move the theme.
Best Regards,
PenciDesign
Dear Penci,
I’d like to know how to add “Your email address will not be published” text to comment section.
BR,
Riikka
Hi,
Please create a new ticket on our support forum and our support team will check it help you there.
Best Regards,
PenciDesign
Hi, I want to insert youtube video in my post page. I inserted youtube url in the post but the video doesn’t appear. I just see the url in the post. How can I make youtube video appear in my post?
Hi,
Please create a new ticket on our support forum and our support team will check it help you there.
Best Regards,
PenciDesign
I am very impressed and interested in buying this theme for my blog. Before I officially purchase, I have a few questions:
1. How many ads can you post? Is there a limit? 2. I see you have many demo modes of multiple types of Soledad themes. Are all of these included in the $60??? 3. If answer is yes to question 2, can you mix and match plug ins from the various styles soledad offers? 4. Is this commerce supported for business purposes ifI want to sell books on my blog? 4. Is this wordpress-Self-hosted and genesis supported?
Can’t wait to (hopefully) buy this theme!! Thanks! ~Meghan
Hi,
Thank you for interested our theme and your great words.
1/ Too much ads places in this theme, in the sidebar – it’s unlimited.
2/ Yeah, all the demos included in the download package and the cost for all is $60.
3/ Yeah, of course. The features from different demos can be combined.
4/ Yeah, this theme compatible with Woocommerce plugin – the plugin to help you create a shop for selling online.
5/ This theme supports for wordpress self hosted and this theme developed via API from Wordpress – you can build this theme without use Genesis Framework.
Best Regards,
PenciDesign
Hi, I’d like to change the text size inside the posts for mobile version because it looks too small, how can I increase the size of the texts inside the posts only on mobile?
Hi,
Please create a new ticket on our support forum and our support team will check it help you there.
Best Regards,
PenciDesign
Hi Soledad Team, Greetings nice theme. Im facing one problem with this theme the problem is that On the home page the post are shown with the title i need to show 2 3 description lines of every post. i followed your docmentation but i cant fix that.
Can you please tell what i do so on home page every post show some description. Looking forward to hearing from you Thanks.
Hi,
Thank you for loving our theme.
Please create a new ticket on our support forum and our support team will check it help you there.
Best Regards,
PenciDesign
Pre-Sale Question: The website i am creating is just for the advertising layout on the side panel and not so much blog content – i would like a normal Home page with the side panel and not have the home page content full of the recent posts etc, but instead just normal text and adding a code from Scribble maps. Is this way of creating the home page available?
Hi,
Thank you for interested our theme.
Yeah, of course our theme supports this feature 
Best Regards,
PenciDesign
Perfect thanks so much. And the a few more pre-sale questions:
Is there an option for adding our own custom background to the header, behind our logo? if not, a background for the page itself?
Which sliders do you offer in your package for the home page?
Are we able to add anything to the side panel – does this work as per usual (adding it via the widgets menu) ?
Do you have a facebook live feed option? with recent posts?
Would this theme be compatible with using code from scribble maps? https://www.scribblemaps.com
Thanks!
Hi,
1/ Yeah, this theme supports this feature. You can change it with one click via Customize > Colors for Header > Header Background Image.
2/ This theme supports 30 featured post sliders style + 2 Penci Slider ( Penci Slider is a custom slider – It doesn’t base on posts, you can pick any images, heading titles, captions for this slider ). Also, this theme supports Slider Revolution – you can get it free when you buy this theme.
3/ Yeah, this theme supports a lot of wiget, you can add it to your sidebar like normal via Appearance > Widgets.
4/ I think you can check this guide to know how to do that.
5/ Yeah, you can put the codes from that site use “Text” tab on your editor – if you want to make a static homepage like you said. It’s quite easy.
Best Regards,
PenciDesign
Hello – Penci Recipe seems to not populate necessary metadata for google to render the recipes as Rich Cards. I use the Structured Data Testing Tool to validate the metadata and it gives 1 error and 6 warnings. Error: Image field is required Warnings: aggregateRating, author, cookTime, desciption, cookTime, prepTime field are recommended
My support has expired, but would really appreciate some feedback so that I can fix the error. Thanks
Hi,
Please send us an email via our contact form our create a new ticket on our support forum and our support team will check it help you.
Best Regards,
PenciDesign
Thank – I have sent an email via you contact form, as the “submit ticket” on your support forum goes in a loop asking me to verify purchase via Envato infinitely…
Hello, in homepages you have great Home Featured Boxes, but if we try to make a custom page with VC, there is no option to use anythink like that. Is there any way to use Featured Boxes with a short code, or something with this view and this great hover effect?
Hi,
Thank you for purchased Soledad theme.
Please create a new ticket on our support forum, our support team will check it help you.
Best Regards,
PenciDesign
Hello. For the footer signup form I want it to look exactly like this: http://soledad.pencidesign.com/soledad-travel/?demo=mixed&sidebar=none# How do I center the email and subscribe button? Also, how do I put the words Subscribe my Newsletter for new blog posts, tips & new photos. Let’s stay updated! at the top of the Email and subscribe button? Also how do I put the word email inside the box?
Hi,
Please create a new ticket on our support forum – our support team will check it help there.
Best Regards,
PenciDesign
Hi – I love Soledad and really love the elements that you include on the homepage – such as the featured slider, the featured boxes and the Most Popular posts slider.
Can I use these formatted elements and add them to a Visual Composer built page? I was hoping to keep the formatting that you’ve done that I love, but have more control over the full page itself. Thanks!
Hi,
Thank you for loving our theme.
Yeah, of course you can do that. You can check this video tutorial to know how to config homepage by use Visual Composer. If you have more question, please create a new ticket on our support forum and our support team will check it help you.
Best Regards,
PenciDesign
Thank you – very easy.
Hi! I’m considering to buy the theme. Could you answer question:
1) Is it planned to add schema.org micro-markup for articles? This is a big omission for such a good theme.
2) Also, I would like to ask you to add a button for the social network VKontakte.
3) And reducing the size of style.css. It is very large and slows down the download speed of the site.
Thanks.
Hi,
Thank you for interested our theme.
1/ This theme already provide schema.org micro-markup for articles. You can enable it via Customize > General Options > Add Hatom Data Markup
2/ This theme already supports VK social media in socials media list also.
3/ You can use Autoptimize plugin to minify it 
This theme compatible with this plugin. As I know, Our themes have the lower styles.css in the bestselling themes for the blog/magazine/news now
Best Regards,
PenciDesign
Hello I just purchased this theme and installed the demo but as im customizing in the dashboard nothing on the website is updating, why arent the customizations updating to the website?
Hi,
Thank you for purchased Soledad theme.
Please create a new ticket on our support forum – our support team will check it help there.
Best Regards,
PenciDesign
Hello, why is the home page in the editor set to the service page, can you tell me how to change it? thanks.
Hi,
Please create a new ticket on our support forum – our support team will check it help there.
Best Regards,
PenciDesign
Hi – I purchased the theme 18 months ago. Great theme!! I am however having issues with the Penci Recipe plugin. It seems to not populate the metadata necessary for search engine to render the recipe as Rich Card. I used Google’s Structured Data Testing Tool to check the recipe pages and systematically get the following error and warnings: Error: A value for image field is required Warnings: a value for author, cookTime, description, nutrition, prepTime, aggregateRating is recommended. Please can you advise
Hi,
Please create a new ticket on our support forum – our support team will check it help there.
Best Regards,
PenciDesign
I am not able to create ticket as support has expired 
Hi,
I see your account didn’t purchase our theme. Please use purchased account and send us an email via our contact form. Sorry because we only provide support for all accounts purchased our themes.
Best Regards,
PenciDesign
We did purchase the Theme in Aug 2016 (Soledad – Multi-Concept Blog/Magazine WP Theme), via Envato Market
This is my website, and you can see that Soledad theme is used: shahzadidevje.com
Hi,
As I see on your account – no any “PURCHASED” lable on your account title like other customers purchased our theme. I will don’t discussion more about that here. Please use purchased account to get support from us.
Best Regards,
PenciDesign
This is very strange. If your system shows that I have not purchased the theme, how do you explain the purchase code I have, the numerous emails about the upgrades since I purchased it. Here are all the dates I have received email from Envato Market, andI have downloaded the updates!!! 11/17/16, 6/6/17, 6/4/17, 8/27/17, 9/18/17, 10/26/17, 12/18/17
Hello Amazing theme i absolutely love it, but I am having a slight issue how do I change the hover color for the top menu. I was able to change all of the other colors but the main menu will not change. Please help
Hi,
Please create a new ticket on our support forum – our support team will check it help there.
Best Regards,
PenciDesign
I have noticed that adding a custom sidebar to a page, the sidebar is appearing by itself, and page content is above it. Unable to to find a way to have it appear beside added page content.
Hi,
Seem you did something wrong. Please create a new ticket on our support forum – our support team will check it help there.
Best Regards,
PenciDesign
my support part expired…. sorry
Hi,
If so, please re-new the support and create a new ticket there to make sure we don’t violate the Envato support policy
Best Regards,
PenciDesign
