498 comments found.
Hi,
I try to put the api key (for google maps) in CUSTOM > DEVELOPER TOOL > I just see “generation option” where is GOOGLE SERVICE and others CSS CUSTOM ?!
http://prntscr.com/kadqch The website is hereI have last theme version and wordpress install
Please help !
Hello,
If the options are not available in your Customizer, you need to install and activate the core Xtender plugin of the theme. If you need further help, please open a ticket on our support platform. All the best.
Xtender was not activated, thanks !
Can I see a guest’s history? For example, I would like to know how many times a guest stayed at my hotel.
Hello,
Our theme does not have a booking solution integrated. We recommend looking for a popular, high rated Code Canyon plugin. You should ask the plugin’s support how their solution displays bookings history. All the best.
I upgraded to PHP 7.2 today and have encountered so many different problems, that I had to go back to PHP 5.6 to have a working website . 
One thing were the included plugins, mentioned in my other comment. Another issue is this:
Warning: A non-numeric value encountered in wordpress\wp-content\themes\leisure\framework\classes\framework.class.color.php on line 157
I really hope for a quick solution. Thank you.
Hello,
We’ve sent a reply to your support ticket. All the best.
In several answers you mention the Xtender plug in. I wanted to download it, but didn’t find it, or better said, found several plug ins with Xtender in it, not sure which one you mean. Can you put a Link to the correct Xtender Plug-In please? Thank you
Hello,
The Xtender plugin is included in the download package, just like WPBakery, Rev Slider and Simple Weather. The theme should push the auto-install for these plugins, but you can also find them in the Plugins folder, inside the theme folder. All the best.
Hi,
Quick pre-sale question: I have looked around for a hotel theme and decided for yours, it looks like exactly what I need. One of the most important aspects of buying it is this: after install, I must to be able to reproduce the black demo exactly as it is on your demo website, and then edit the content from there.
‘Exactly’ means not just the pages, but also including widgets, colors, menus, positions, images, settings and so on.
Is it possible?
I could of course give you the WP login if you think you need it.
Thanks! E.
Hello,
If you follow the steps in our dedicated documentation chapter: http://curlythemes.com/support/docs/leisure-wp-theme/#importing-the-demo-content you should get a similar display with our demo. The widgets are imported separately, after pages and menus, and you need to manually set a few options, like choosing a color scheme, a layout and the homepage. Please note that images and videos are not included in the demo content, for copyright reasons, so some images will be pixelated, as they are placeholders for your own images. All the best.
I am looking for a WordPress theme for the purpose of creating a hotel website. I liked this theme you’ve done. I want to ask a few questions.
1) Are you paying by credit card? If so, I want to integrate the bank’s virtual POS application.
2) Is there a special installment on the credit card?
3) Do you create a special discount code and reduce the price during payment?
Hello,
The theme does not have booking and payment functionalities integrated. We recommend WooCommerce Bookings or browsing Code Canyon for a high rated hotel booking plugin. All the best.
Hi. I have purchased this theme thru https://elements.envato.com/account/downloads. I am not able to import the dummy data.
Hello,
Themes downloaded through Envato Elements do not include support. Still, you can take a look at our dedicated documentation chapter: http://curlythemes.com/support/docs/leisure-wp-theme/#importing-the-demo-content which should be of help. All the best.
[hotel-icon icon=010 size=2x class=color-primary tooltip=yes]
Hello,
Please let us know the issue you are encountering with this shortcode, the structure seems correct, it should work fine. All the best.
Hi, I’ve got plenty of errors on the themes after update to the latest version.
- Ninja form horizontal on homepage under slider not working
- Ninja form showing error on backend ” if( function_exists( ‘ninja_forms_display_form’ ) ){ ninja_forms_display_form( 1 ); }”
- WP bakery plugin conflict error everytime add element Fatal error: Call to undefined function wp_get_raw_referer() in /home/gecko/public_html/wp-content/plugins/simple-weather/freemius/includes/class-freemius.php on line 7103
Hello,
Please make sure you’ve installed the new Xtender plugin, which is now a core plugin of the theme. Also, if you’ve updated Ninja Forms, WP Bakery and Simple Weather to the current version included in the theme. If you are still encountering these issues with everything updated, please open a ticket with WP login info for your platform and we will investigate. All the best.
Just submit ticket, please check
Hello, do you have a code to import all your settings?
Can you give me a configuration through OptionTree ???
The truth is that your subject has many configuration flaws
Hello,
The demo content was not imported on your platform. We’ve sent a reply to your support ticket. All the best.
I just bought the theme and importing the WordPress demo takes forever and its not updating too. I need help
Hello,
This should be related to a local limitation, our demo content is a regular XML file, which should be imported without any issues by any WP install. You should contact your server admin and let them know about this issue. If you open a ticket with WP login info for your platform, we can investigate and let you know what is happening, but this is most likely related to your WP install settings or limitations. All the best.
I am developing from localhost on my PC before uploading to the internet. Could that limit me ?
Yes, it should be related to your WP local install settings. You should check your max import file size and similar settings and permissions. All the best.
Hi i have uploaded the theme to my hosting account online and it takes forever to upload the xml file. I need help Urgently
Hello, I have uploaded your theme to my wordpress Online and i am still having the same problem uploading demo data (Its not working). This is very bad and i am regretting buying this theme.
We’ve sent a reply to your support ticket. All the best.
Thanks for the Ticket it went well. How can i shift my book form to the right side of the page? I can only see it in the bottom not the right side.
We’ve sent you a reply to this ticket as well. Please use this the ticket for further communications, as you will get a quicker reply this way. All the best.
Hi,
since I have updated your theme, animation css option (available in all element of visual composer) do not work….
How to fix please ?
Also, i don’t see individual Page Settings in page ??
Hello,
This should be related to the xtender plugin. With the 2.0+ version we moved several features, including Individual Page Settings, in the core xtender plugin. Please make sure you have installed and activated this plugin. If you still encounter issues with this plugin active, please open a ticket and we will investigate on your platform. All the best.
Ahh ok !! It’s ok, that’s works now.
Hi There, I got this template through Envato Elements and not sure if you provide support from there? I would like the very top header (where the tagline is) to be turned into a solid colour and a width little thinner. Do you know if it’s possible to do this or custom code to help me achieve this? thank you in advance.
Sorry I meant to say, I would like the top header as mentioned above a solid colour – different to the secondary menu colour. Thank you
Hello,
This will require custom coding. If you have some CSS / HTML skills or you enlist the help of someone who has, you should be able to get this display. Products downloaded from Elements do not include support. All the best.
Hello, i have a problem with the menu on mobile size. You can see this screenshot https://prnt.sc/ib16xx the item of submenu are not responsive.
Could you help me please? Thank you
this is the website sorisg.com
Hello,
Please make sure you have updated the theme and all the included plugins to the latest version. If you are experiencing the issue with the current Leisure version, please open a ticket with WP login info for your platform and we will investigate. All the best.
Hello, What booking management system works best with your theme
Is this compatible? https://codecanyon.net/item/rnb-woocommerce-rental-booking-system/14835145
I am using for a hotel or you can advise which works best. Thank you
Hello,
We do not have a recommended solution, but a popular, high rated Code Canyon plugin should be compatible. As far as we know, it should work fine. All the best.
Hello.
My Wp-Admin doesn’t work, I can’t access to media gallery and to the section “add new page”. The console says: Uncaught TypeError: $(...).wpColorPicker is not a function
Thanks you in advance, regards
Hello,
Please make sure you are running the latest version of the theme and of the included plugins. If you need our help, please open a ticket with WP login info and we will investigate on your platform. All the best.
Hello,
I’ve purchased your theme few days ago and I’m having trouble installing demo as shown on themeforest. First of all, I don’t get to edit everything as shown and second there is a large logo showing up when I scroll through home page.
I’ve already sent a ticket to your website, but I didn’t get any response.
Please contact me or give me email, skype, phone number or anything else so I can sort this out.
Rgds
Hello,
We did sent a reply to your ticket yesterday, a few hours after we received it. Please check your mail, including the junk folder, and on our platform. If you still can’t find our reply, please let us know and we will find a way to communicate. Also, please provide us with WP login info for your platform, as you are using a Coming Soon plugin that is preventing us from seeing the imported demo content. All the best.
i am from brazilian, in the black hotel i have a problem, simple weather in all pages stay in portuguese but in home stay in english
Hello,
The day name strings should be automatically translated in your WP install language. Have you translated your site to Portuguese or are you using a multi-language website? If you open a ticket on our support platform with a link to your page, we can investigate what is happening. All the best.
with the 2.1.3 update if you set a color or an image to the background of a page or article, then you can not delete it
Hello,
Thank you for letting us know. We will investigate and, if necessary, we will address it with the next theme version. All the best.
Good morning, Sir, and thanks for your quick and competent support. I have one question: the changelog says latest version (2.0) is from November 10. On my website i have updated to version 2.1.2 and now there is a message on Envato that there is another new version by today. Can you please tell me what is latest version number or update the changelog? Thanks a lot
2nd question: is there already a fix for the weather problem displaying the correct days (1, 2, 3) like massimo already posted before ?
Hello,
Yes, we have released Leisure 2.1.3 today. The release notes are available now here: http://curlythemes.com/support/docs/leisure-wp-theme/#notes In the current Simple Weather version there are no known issues. If you encounter any with Simple Weather 4.2.1, please open a ticket and we will help you identify the source. All the best.
