19076 comments found.
Pre-Sales questions:
- We want to use BeTheme for a small non-profit client. Is this theme over-kill, meaning too complex and more applicable to medium/large businesses?
- After initial purchase upgrades are free for life, correct?
- Does BeTheme use child themes? Can we rename the theme/child to a client acronym so when people view source they see ClientBeTheme or something like that?
Hi,
1. We do not want to suggest anything because it is he personal feeling of each person but for us this theme is great choice for any type of business.
2. Yes, updates are lifetime.
3. Yes, child theme is included into theme package and you can change its folder name.
Best regards,
Muffin Group team
Hello! I’m trying to make a one page website with menu links that scroll down the page. I have managed to add anchor points (ID) but when I click on the links it jumps to the location. How do you get it to scroll down smoothly?
Hi,
you probably forgot to turn on One Page option for the page where you have links with ids to sections. For more details about setting up one page, please check documentation.
Best regards,
Muffin Group team
Forgot? I had no idea where to look! I didn’t know you also had to go into Screenoptions to select the CSS class. But I guess that’s wordpress 101 on my part. All in all, it worked! Thank you very much for your help and quick response 
You are welcome! 
Where can i find this ( http://prntscr.com/i5mbjp ) slider?
Hi,
this is Slider Revolution and from BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
I already imported a Pre-built website and mine does not come with this slider. That why i asked “where”. I mean where can i find it to import?
Ok, so if this slider does not import with the demo, please send us private message thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will send you its file.
Just did it. Thank you!
You’re welcome!
<3
Copy Text from my website and paste it into a new page on a new page with this theme.. using Column. But then all the text is pasted into it as ONE block All bullet list and breaks are gone. How do I get it into the page so I dont have to redo all of it again?
Hi,
Column is an item especially for plain html but if you want to have text editor, you should use Visual Editor item.
Best regards,
Muffin Group team
Hello someone please help it has become quite an headache of buying this item. At first i have installed in a server named everstye that is for the demo purpose and since i had only one licence to use this product i have completely uninstalled the theme from the server and even the folder in order to install it in my official server while accessing the file it’s asking to register with the provided code when i enter the code i am getting this message “Purchase code already used. Please deregister purchase code and remove theme folder on: www.xxxxxxx” ...How to deregister and how i can solve this issue kindly help or please refund my money
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact and we will help you of course.
Best regards,
Muffin Group team
Hello, how can I create multiple text boxes on a page?
I found a function with only one possible text field (content WP).
Are several text fields with all the usual options (font size, font center, left, right) possible on one page?
If yes how ?
Hi,
you can use Column or Visual Editor items to create multiple boxes on page.
Best regards,
Muffin Group team
OK thank you for the info.
If I want to create a transparent background behind the text box
I can only select colors but no transparencies.
How and where does it work?
Could not you add a transparency function in the color picker?
Greetings Daniel
To make the column transparent, you can set custom class name for the column and then according to this class, write css rules under BeTheme Options > Custom CSS & JS > Custom CSS section.
Too bad it does not work without CSS. On your product page http://themes.muffingroup.com/be/splash/ is written in capital letters “No coding skills required!”
Here I may assume that I get along without css know, right?
Why write something like that for transparencies which, by the way, are very easy to set in the visual composer with a slider, but with their builder css knowledge has to exist.
I’m disappointed.
I will now try to create the page with the visual composer and hope that all functions are available here. Otherwise, I have to ask for a refund.
Too bad it does not work without CSS. On your product page http://themes.muffingroup.com/be/splash/ is written in capital letters “No coding skills required!”
Here I may assume that I get along without css know, right?
Why write something like that for transparencies which, by the way, are very easy to set in the visual composer with a slider, but with their builder css knowledge has to exist.
I’m disappointed.
I will now try to create the page with the visual composer and hope that all functions are available here. Otherwise, I have to ask for a refund.
Sure, we understand but there is no information that columns could be transparent. So basically, you ask for something what is not included into theme by default. If you prefer to tell you that something is not possible and that’s it, then it is not a problem for us. However, we told you that it is possible with custom css because if you would like to do it, we can tell you how because it’s very easy.
Hello, I noticed Visual Composer is now called Visual Bakery, is this theme compatible with the new Visual Bakery 5.4.5? Does this theme come with Visual Bakery/Visual Composer?
I am used to using this to edit my content.
Hi,
pre-built layouts were built with Muffin Builder tool which is much lighter, easier in use and faster. We can not build those demos with Visual Bakery because it’s an additional plugin and in reference to right agreements, we can not force users to use 3rd party plugins. Also, for many users, Visual Bakery just doesn’t work right because plugin is quite heavy and requires good hosting service.
Best regards,
Muffin Group team
Hi,
I’m having some trouble with the footer. I’m trying to insert custom HTML but it keeps showing up as the code instead of the image.
http://dakroubgroup.flywheelsites.com/Hi,
you used wrong item and that’s why have code instead of its result. If you want html to be parsed, you need to use Custom HTML item instead.
Best regards,
Muffin Group team
Hi, I did that and it was still the same.
Nevermind, it works now. Thanks!
You are welcome!
One more question. Is there a way for the action bar to be displayed on mobile? Because right now it’s not and I can’t figure out a way to display it.
What exactly you want to display from the Action Bar on mobile? We hope you do not meant everything because it would look terrible and it would take nearly half of screen on some mobile devices.
Just the two links with the icons on the left. I’ve done it before on another website and it looked fine, but i can’t find that option now.
Ok, so to do this, please use the following css:
@media only screen and (max-width: 767px) {
#Action_bar .contact_details li.slogan { display: block; }
.mobile-header-mini #Action_bar { display: block; }
#Action_bar .contact_details li.slogan span:not(.topbar-custom) { display: none; }
#Action_bar .social { display: none; }
}
Hello, is it possible that the colors selected in theemeeme menu do not affect the content created with the visual composer? I have created a contact form with the VC and now I would like to adjust the colors and the transparency in the menu of the themes. But all changes of colors have no effect.
Addendum: Unfortunately terms are also pages that were created with the muffin builder. I choose a predefined skin color but the colors in theme options remain the same. Why is that?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look on it. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi. I would like to buy the BeTheme and use the Carpenter 2 Child Theme. Is there installable test-content to make the Installation look like this -> http://themes.muffingroup.com/be/carpenter2/
Hi,
yes, any demo you see on BeSplash page, could be easily installed on your site of course. More details about pre-built websites installation, you can find in the documentation.
Best regards,
Muffin Group team
hi.
can i delete folders like woocommerce and bbpress if i don’t use them? or is their some strings in the main code that need this folder?
thx for a tip.
Hi,
yes, you can remove these folders if you don’t use those plugins.
Best regards,
Muffin Group team
hello, is it possible to edit the provided demo pages with the visual composer, or is that only possible with your own pagebuilder?
Greetings Daniel
Hi Daniel,
pre-built layouts were built with Muffin Builder tool which is much lighter, easier in use and faster. We can not build those demos with Visual Composer because it’s an additional plugin and in reference to right agreements, we can not force users to use 3rd party plugins. Also, for many users, Visual Composer just doesn’t work right because plugin is quite heavy and requires good hosting service.
Best regards,
Muffin Group team
Does the Visual Composer have a much worse impact on load times compared to the Muffin Builder?
Greetings Daniel
additional question:
In Visual Composer I have the option to save the created contents of a container. Does that work for them too? It is important to me that all functions of Visual Composer are supported.
Yes, it does definitely.
Regarding your additional question, we are sorry but we do not have same option included into Muffin Builder.
OK so that the Muffin Builder loads the contents as fast as possible you need the smallest possible pictures. Which image optimization plug-in do you recommend?
We recommend Force Regenerate Thumbnails plugin.
Hello, How do you adjust the height (decrease) of the fixed header as well as change the colour and transparency of the background for the fixed header.
Here is a screenshot, it has an empty space under the logo but the sticky header shows it flush. How can i get the fixed header to be the same height of the logo? And how do i change it’s colour and transparency as well for the fixed header background?
Screenshot:
Also, would like to have same fixed header on main home page that has a revolution slider. Right now if a revolution slider is chosen, it goes in behind the menu and the menu is transparent. I want fixed header always on all pages.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello guys, nice theme. I want to purchase this theme for a project. But a pre-purchase question. Is it possible to have a menu that runs end to end? Click this link (https://drive.google.com/file/d/1AzkIHYZf4kKHqrf0ghlRqRidGlJ_ezR6/view?usp=sharing) to see a mockup. Will appreciate your quick response. Thanks
Hi,
yes, it would be possible but needs few custom css declarations.
Best regards,
Muffin Group team
hi, in related posts on single post, what the is the criteria to show related posts?
I’m trying to use decimal numbers, but integer numbers always appear. Is there a way to overcome this constraint?
Hi,
the related posts are posts that are in same category as main single post.
Where exactly you are trying to use decimal numbers but integer appears instead? Please explain.
Best regards,
Muffin Group team
Hi, I am in a state where I have a key defined in the API key. How can I deactivate?
Hi,
you can deactivate it under BeTheme > Dashboard section of the site where it is being registered.
Best regards,
Muffin Group team
Hi I purchased this theme but inside admin theme option not showing I added purchase dose as well can you please help me asap.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, 3 questions: 1. Are there a few screenshots of the admin interface? I do not need to use css to change colors and other settings.
2. Can I adjust the arrangement of the fields (2 columns) of the contact mimic 7 without css?
3. Are theme updates and patches recorded in the Admin Panel via a click or do they have to be uploaded via ftp?
Greetings Daniel
Hi Daniel,
1. Yes, we have. You can find them all in the documentation.
2. We did never used this plugin so we don’t know if it would work with the BeTheme.
3. It could be done with a click via the admin panel.
Best regards,
Muffin Group team
I mean the Contact Form 7 plugin
2. Another question:
1. Do you have a demo admin access? I would like to check the admin interface myself.
2. Can I translate the theme into my language?
2. If you look at http://themes.muffingroup.com/betheme/contact/ you will see that you can make 2 or 3 columns using Contact Form 7 plugin. All you need to do is wrap fields into right column shortcode.
4. No, we don’t.
5. Yes, you can translate theme into your language of course.
To your answer no. 2: Is this also possible with the Visual Composer, or is it only possible with your Muffin Builder?
To your answer no. 5: Can I translate the theme into the admin section of my speech?
Thanks Daniel
2. This is possible with Muffin Builder.
5. Yes, you can translate it thru .mo/.po files.
Hey I uploaded a prebuild site with pictures. I notised that the Cover picture did not load on the page but I was going to change it – so I did and the new picture is not showing as well. So what can be wrong?
I used the same picture on a test site … and it worked fine. and it was the same pre build site I tried…
Hi,
please send us link to page where you set this image and it does not work, so we can take a closer look on it.
Best regards,
Muffin Group team
No need…. I Deactivated all my plugins …. and I think that one of them is the problem… now I need to deactivet them one by one… to see which.. thanks
Great, we are happy to hear that you found where the problem might be.
Somebody stole my purchase licece code, it is possible to reset it? cause i cannot use the theme anymore and i paid for it
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Got it, just did that
Ok, thanks.
