Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hey there, just a quick question :)

How do I change the login url (when you click it and it pops up with an overlay). I need it to point to the main wp-login page..

Your direction would be awesome.

many thanks kerry :)

Hello Kerry,

You can find a setting for this in Theme Options > Shop > My Account > Login Style and set this to Link

Hi,

Getting screen freeze on UX builder. Host has identified the below as the cause…

[28-Jan-2018 13:40:44 UTC] post was called incorrectly. Product properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_get_refreshed_fragments'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::get_refreshed_fragments, woocommerce_mini_cart, wc_get_template, include('/plugins/woocommerce/templates/cart/mini-cart.php'), apply_filters('woocommerce_widget_cart_item_quantity'), WP_Hook->apply_filters, min_cart_override, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [28-Jan-2018 13:40:44 UTC] The WC_Product::get_price_including_tax function is deprecated since version 3.0. Replace with wc_get_price_including_tax. [28-Jan-2018 13:40:44 UTC] The WC_Product::get_price_including_tax function is deprecated since version 3.0. Replace with wc_get_price_including_tax. [28-Jan-2018 13:40:44 UTC] The WC_Product::get_price_excluding_tax function is deprecated since version 3.0. Replace with wc_get_price_excluding_tax.

Hi there,

Please send a link to your site via support and we’ll check it out.

Hello, i’ve set up the menus and works great. But when I go in Products Category Page the menus is missing ( mobile, main and top menu)

Hi there, sorry for the trouble.

Please shoot an email via support and we’ll look into it.

Hi! Is that a bug? I inserted Navigation content in my website as seen on picture on the left side of column. https://www.namania.com/wp-content/uploads/2018/01/bug_flatsome.jpg

I made pages with one parent category. In navigation as seen on picture the first page always appears a little bit more left than the others. I tried to swap pages but still the first navigation page appears a little bit of vertical than others. Can i repairs that?

Hi there,

This CSS should do the trick. Place it in Theme Options > Style > Custom CSS

.page-id-89 .col-inner ul li{ margin-left: 0; }

how do i remove/hide date and author on blog posts? can you give me the customs css for that?

Hi there,

We have a setting to disable the author box in Theme options > Blog > Blog Single Post and uncheck on Enable Blog Author Box and Enable Header Meta

Then place this CSS in Theme Options > Style > Custom CSS

.blog .entry-meta, .badge.post-date{ display: none }

Some password reset emails are not getting received on the customer’s end. 90% of the time, they work. But still, not always.

This is costing me so much extra in customer service and I really need a fix.

I am using the most updated version.

Hi there,

This seems to be an issue with the mail() function in your server. Please contact the hosting provider to check this out for you.

I contacted them and they said that there was an issue with the password reset.

I just paid another developer come in and tell me what was wrong and he said the same thing.

I want to have sidebar both right and left site on my home page. No demo has both sidebar for home page. How can i achieve that?

Hi there,

You will need to create a custom template file that enables the rendering of the right and left sidebars.

Hi, I can’t see Instagram post on site. I connected with Instagram element by using user name. only text and link is working but can’t any image. Please help me why is that.

Hi there,

Please update your site to the latest version 3.4.3 which has a fix to the issue.

Is there any possibility to configure a discount for a product category and show all according articles by using [ux_sale_products columns=”4” title=”“]?

Hi abramowski,

You will need to set a discount for every product in the category.. You can then render the page using this element http://flatsome3.uxthemes.com/elements/products/

Is it possible to change the hover title of the social icons in the menü? the deffault version is “Follow on Instagram” .

You can translate the theme following this guide http://docs.uxthemes.com/article/63-how-to-translate-the-theme

Can i just swipe left to close Mobile Menu? Is there option for that, i have to click away from menu to close it now, it looks out of fashion function.

Hi there,

Please place a request for this here https://uxthemes.canny.io/flatsome

Hey I have been using the theme since 2 days . so far its really good. I just wanted to know ho can i add a buy now button to my category page. Seems like one can only add item to cart after going through quick view option

Awaiting Response

Hi there,

I’m afraid we do not have a setting for this be default. You will need a plugin or modify the theme files to achieve this.

I have missing the icon in website, like the menu arrows, a small square box appeared instead of arrows. Any help?

Hi there,

Please send in a link to your site via support and we’ll look into it.

This theme has many problems, i don´t understand how it´s possible without touch nothing, in one moment i can add products to the cart, in other moments i can´t delete these products or change item´s number in cart, and why when add coupon disscount, in precheckout inside cart, i see how add this disccount , but in the final checkout, don´t show this disccount, all time with problems with this theme, and with my shop in production, we see all, don´t use cache, don´t use varnish, or nginx, don´t use plugin cache, we update the childs and all in server we think if possible create problem fast cgi and we put big process possible, and child and timeouts, the same time, we have big server xeon, and cpanel, and finally the problem it´s with the theme and woocommerce, all time fail, cart, disccount and manage products from cart, also we don´t understand why if exists page for cart, checkout, etc, why we need put shortcode, from woocommerce backend, in the pages, when this template pages if select, must show cart, etc, it´s impossible understand this, in this theme there are conflicts, and also in – my account – logout don´t works, and we fix, because don´t have the hash for logout from session, when you can help us in this ? because we need help quick, regards

Hi there, apologies for the trouble you are having with Flatsome.

Please shoot an email via support and we’ll look into it.

How Can I change the name of the theme?

Hi there,

  • Deactivate the theme you want to rename
  • Go to wp-content/themes/ folder. And then rename your theme folder to whatever you want.
  • Go to Wp-admin/appearance/themes and activate your theme under new name.
  • note : renaming your theme will stop its automatic updates, you should do it manually in the future.

Vimeo social icon should really be on the list of available icons. We’ve had to customise this 3 times. Please add it in or the option to a add custom font awesome based icon to the social box. Thanks!

Hi there,

Please place a feature request for this here https://uxthemes.canny.io/flatsome

Hello!

I tried to install the them and its not working on my hosting. I contacted my hosting company and they advised me to ask what are the requirements for the theme to work (php version, modules, options, particularities on php.ini, if the WooCommerce already needs to be installed, etc.)

Thanks!

Hi there,

The minimum requirements are
  • At least version 5.6 PHP and MySQL
  • 256MB PHP Memory Limit
  • 30 seconds Max Execution time

Hi Guys,

I am in need of such a theme however i will be selling 1-3 products only and i wish for my clients to checkout on the same page with no cart. Is this possible ?

Thanks & Great Work

Hi there,

I’m afraid to achieve the express checkout you will need to tweak the theme files as this is not supported by default

is there a way to display FREE when an item is 0$. cause right now it does not show a sale price when it is at 0$

Hi there,

You will need to write a snippet in your functions.php file to assist you achieve this. Please see this thread on how to make this work https://github.com/woocommerce/woocommerce/issues/13658

Hello, Is it possible to use different headers for different pages ? I need to use a header for shop pages (shop, categories, Products, Cart Checkout, Account …) and another header for other pages (About, Contact us, Blog, FAQ, ...) like in the flatsome demo pages(each demo page has a diferrent header: different sylte and different elemnts). If yes, how ? Thank you

Hi there,

I’m afraid we do not have a setting for this in the default setup. The Header options in the demo were coded specifically for the demo.

You will need to tweak the theme files to achieve your request.

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