21578 comments found.
Can this be re-enabled somehow? Thanks
Hello,
Please do not mix WPBakery Page Builder (formerly Visual Composer) that come with the theme with Visual Composer Site Builder. You are reading docs to the later one which have nothing to do to The7.
Ooops – sorry 
The name Visual Composer induced me in error. However, i have a bigger issue with icons that i posted in the support forum, which is very urgent – if you can take a look. TY
A bit patience, please. We have quite a bit tickets collected during the weekend. Therefore Mondays are usually a bit slow in terms of turnaround time.
Thanks for understanding!
Hi after the latest update i think you have broken slider revolution at the first mobile break point? Just shows a white background?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
ticket added
Do I have 2 websites I can use 2 keys?
Hello
Yes
Hello, I see some unwanted overlay on the main page’s hero image, on Safari. It disappears when I move to another tab and get back. Can you take a look at the issue? Thanks!
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hello is there a way to have a login pop up window on the shop? I didnt see this feature in the demos.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi. I want to change color header section completly gradient color. How can i make ? Thanks. For example this web site header section complete gradient. www.reneclinic.com/tr/ – This is my web site: http://oi68.tinypic.com/21j3hb7.jpg
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
How can I removed the date from the Related Blog Posts carousel at bottom of a Blog Post? I want my Related Blog Posts carousel to only show the Post title and Post Featured Image. Thank you.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
How do I remove the white part between the nav bar and the main website section.
https://gyazo.com/ca1328885166753951a49ac3bf12477dHi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi is there another WP bakery page builder? for some reason it doesn’t work wont let me save + says error lost internet connection
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi,
For some reason my sidebar move underneath of a post content after theme update to 6.1- http://www.christinanielsenracing.com/blog/2018/01/26/christina-nielsen-optimistisk-efter-daytona-kvalifikation/ . What’s wrong?
Thank you!
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
HI,
I submit a ticket, but my support period has expired. Can you help me with this issue anyway?
Thank you!
There’s no such thing as “expired support” at Dream-Theme: http://www.support.dream-theme.com/6-month-support-really/
My built in slideshows don’t start anymore after the recent the 7 update yesterday 26/1! (so not the revolution or something, the built in’s). Even after disabling all plugins, what happened ?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
I really love your theme, I have already purchased two licenses and plan to purchase more. Do you offer an unlimited site license or something more than just single licenses?
In addition, I am having a problem with one of your elements. The slideshow element by default shows with a black background behind the photos. This does not match the majority of my sites and I cannot find where to change this to white or another color. Please advise. Also please note I am not referring to page heading options I am referring to the actual slideshow element option in page builder within the body of the page.
Hi,
> Do you offer an unlimited site license or something more than just single licenses?
Unfortunately there’s no such thing on ThemeForest 
Also note that due to our exclusivity agreement with Envato we cannot sell The7 anywhere else.
Regarding the slider. If I understood you correctly, a bit of custom CSS should do the trick. Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
how can I modify the bread crumbs with a function that I have designed for the portfolios that shows you category of this and parent category if you have.
you can see that the function works in http://cdl0.vl19979.dinaserver.com/productos-servicios/pruebas-migas-con-php-empresa-2/#1511866687925-ab32b82f-cba2However, the modules of the visual composer do not work correctly (I think that is due to insert the php directly with a code)
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
hey guys from the 7 crew can i ask you guys this can i make the layout look and feel like this ? go check out the site and get back with me soon you get a chance thank you .http://www.winchestermovie.com/
Hi,
“Get tickets” section would be tough. I cannot remember the plugin to implement this feature (though I’m not saying that there is no such plugin).
Rest of the site is doable.
Hope this helps.
Great looking theme thats for sure. Can i ask you a question before i purchase. Is this theme compatible with this plugin, WooEvents – Calendar and Event Booking ?
Hi,
Unfortunately we have no dedicated testing data regarding these plugins. However in general The7 plays nicely with third party plugins. Though sometimes a bit of custom CSS code is required to make plugins match theme perfectly.
[solved]
I was wonder if all themes support woocommerce? especially the one page theme
Hello,
Yes, sure.
I have installed a SSL and the revolution slider in mobile version does not display anything. Any ideas? Thank you
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi there, after update there is a small glitch on the floating header. I’m using the “classic header” and for some reason, whenever you scroll down the page there’s a gap between the menu for the classic header and the floating header. Is there a fix for this? Here’s a screenshot for reference: https://prnt.sc/i62pyo Thanks!
Hi,
Looks like it’s not a glitch: if I’m not mistaken you need to increase the header height. Previously we were translating that setting in “min-height” CSS property; now it “height”. This way it allows more design flexibility but requires more careful adjustment.
THIS THEME IS WORTH $100! I have been on this market for almost a decade and I just love this dev crew. Truly love you guys. Please make more themes with this same functionality and I will buy immediately. Please & Thank you.
Hi,
Thank you so much for feedback! Glad to hear you like our work.
