352 comments found.
Hello, The theme is conflicting with the SSL on our website and i was wondering if you could help. I used an SSL checking tool and it said that this is the error:
An image with an insecure url of “http://www.greenshuttersgardencentre.com/wp-content/themes/cabin/img/logo.png” was loaded on line: 1 of https://www.greenshuttersgardencentre.com/
I have replaced all http tags with https and i have removed the image from the site via ftp but neither worked. Is there any way you could help us with this?
Thanks
Hello,
Please, try to disable Left menu and then for all logo images remove our image, and save changes. And after enable again Vertical Menu area.
Best, Select
Hello, sorry i’m not supported anymore, but i can’t update my theme 
i also tried to duplicate my website on a local configuration and can’t too, i don’t understand, i always have the error : Warning: array_key_exists() expects parameter 2 to be array, string given in D:\wamp64\www\perelu\wp-content\themes\cabin\framework\lib\qode.functions.php on line 333
and other errors :
I don’t understand what’s the problem because when i try with the WordPress version and theme version i use it should necessary works but it’s not the case, and when i try to update it in local or directly on the server with the latest version of WordPress and of your theme it’s not working too.
I tried to disable all of my plugins, to delete cache, to delete htaccess, and there is the problem, if i switch the theme i have no problem anymore, so it comes from the theme but it’s working on my actual copy of the website for 2 years now !
I’m lost, can you help me with something
I think the problem comes from my database because when i try to reset it it works, how can this be possible ?
I found the problem in the posts table i don’t know why i have to find the line sorry guys
Hello,
This warning appears because WordPress doesn’t support SVG file format. And it looks like you’ve added SVG files for some image file. Anyway, it is just warning that you can disable by adding this snippet of code in your theme root folder > wp-config.php file:
ini_set('log_errors','On');
ini_set('display_errors','Off');
ini_set('error_reporting', E_ALL );
define('WP_DEBUG', false);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);Your hosting provider should also be able to do this for you.
Hope this helps!
Best regards, Select
Thanks it’s true, works like a charm now, will try to update now, you are a king ! Bests regards,
Thank you 
Glad to hear you are satisfied.
Select
The layerslider wp plugin is not working and won’t let me update because it says I have to purchase a license. I thought this plugin was suppose to be included in the theme? How can I update it?
Hello,
Please note that we will release updated versions of the plugin along with theme updates. You can also contact us at support@select-themes.com for the latest plugin version.
Best, Select
Hello, can i use the latest version of the theme with woocommerce 3.3.x ? I saw the last update was for compatibility 3.2.x so i don’t know if it will works for woocommerce 3.3.x ?
Hello,
Yes, Cabin should work fine with WooCommerce 3.3.x.
Best, Select
Hi, pre-sales question: I want to use on my new website the Cypress demo but I also need portfolio page and there is one menu as a portfolio on Sequoia demo. Are the demos integrated? Is it possible to make a combine between 2 demo? Thank you.
Hello,
Thank you for your interest! Yes, it’s possible to have portfolio pages on the Cypress demo. The content you see on our demos can be mixed and combined.
Best, Select
Hi there and thanks for a great theme that l’ve been using for a couple of years by now. The problem is that l can’t see the stretch row option in the edit this row tab using WPBakery. Here’s what WPBakery Support had to say…
(Reply from WPBakery) Hi,
The option at your end is disabled by the theme author using vc_remove_param. You can get in touch with the theme author and get rid of the above code from the theme to get it back. Thank you,
I hope that you can help me out with this and thanks again for a gret theme. Regards, Tomas
Hello Tomas,
Thank you for using Cabin!
Please note that we’ve modified some aspects of Visual Composer to fit our theme’s needs. You can modify a theme file to bring this option back, but the option might not work as expected.
To bring it back, you should add ”//” to the line “vc_remove_param(‘vc_row’, ‘full_width’)”. You can see the file that needs to be modified along with its location in this screenshot: https://www.screencast.com/t/OPfpOITM7x
Best, Select
Hi, Love Cabin theme! I am having a small problem with it. I am using the menu at the top left and top right with the logo in the center.
It works well except when I view the site on the ipad in landscape view – the menus overflow onto the next line which doesn’t look good.
One fix might be if the mobile menu kicks in earlier, i.e. at say 1200 px wide screen.
Would this work or can you suggest how to fix this?
Thanks!
Hi,
Please, send us here your site link so we could take a closer look and try to find a solution. Thanks
Select
Hi, the URL is https://herrengarage.de/
Thanks!
Hello,
Try to add this part of code:
@media only screen and (max-width:1300px) {
nav.main_menu > ul > li {
margin: 0 7px;
}
nav.main_menu > ul > li > a {
font-size: 14px;
}
}
@media only screen and (max-width:1200px) {
nav.main_menu > ul > li {
margin: 0 6px;
}
nav.main_menu > ul > li > a {
font-size: 12px;
}
}
@media only screen and (max-width:1100px){
header:not(.sticky) .q_logo a {
height: 60px !important;
}
header.stick_with_left_right_menu:not(.sticky)
nav.main_menu.right_side>ul > li:first-child {
margin-left: 55px !important;
}
}in Select options > General > Custom Code > Custom css on the bottom of your custom css code.
Best regards, Select
Thanks! The code worked.
Thanks again for the fast response – v much appreciated.
You are welcome! Glad to hear you are satisfied.
I’m unable to add a Select Carousel element using Visual Composer. When I click on it, nothing happens!?
Hello,
You need to have carousel items assigned to some carousel category and category will be displayed in the drop down when you add element to a page https://www.screencast.com/t/uCOUNXcGu
Select
Hi. Yes, I’ve created a carousel called ‘manufacturers’ and added a carousel item in that category. However, I’m still having a problem adding the element to the page. When I click the element within Visual Composer, nothing happens.
Hi again,
In case that you still have problems with this please contact support by submitting a ticket at https://select.ticksy.com and provide WordPress admin access and a link to a page with issue so they can check this on your end.
Regards, Select
Hello, pre-sale question: does your theme support a cart view on the same page as the shop, so that customers can see what they are adding instantly? Many thanks!
Hi,
Thanks for thinking about our theme.
We don’t have Cart on the Singe Product page, but you can set in Header widget area Select Dropdown cart widget and then you will be able to check what you have in your Cart aloso if you didn’t on Single Product page. http://prntscr.com/ii77laWe hope that this will help you.
Select
Hello: I tried to make a support question, but it’s telling me my license time has expired. My issue is theme related and should be covered, because I did not cause this issue.
http://decorativebark.com/If you open the the website and scroll down. The text portion that is below the main image slider goes into the photo and background ” What we do & how we do it” does not stay white behind it, or the image slider is not going up the way its suppose to. Scroll up and down and you will see. Is there a quick fix for this? The theme and updated to the latest version and wordpress is updated as well!
Thanks for your time!
Hello,
We just checked this on our side and it looks like you’ve already fixed this. Please, check this article if you are still facing this issue https://select.ticksy.com/article/9560
Best, Select
THANK YOU! That code worked!
Great. Thank you for the update!
This same problem happened again with the latest update. The code that you asked me to put in: .full_width { position: relative !important; z-index: 5000; } It is installed and it’s still doing the text overlap. Any new fix to this?
Also any update to WPBakery Page Builder 5.7?
Hello,
Please try assigning a white background colour to the first row under the slider. As for WPBakery, we will include the latest version in the next theme update. If you want to update sooner, you can email us at support@select-themes.com with your purchase code and we will send it over.
Best, Select
OK.. That didn’t work… but i added space to the code. instead of 5000 – I made it 7000. Thanks
Alright, glad to hear this is solved
I am unable to edit any content on the pages that is imported from demo content. Link to support page is broken.
Hello,
It was issue related to third party ticksy system we are using for support but it is resolved already. Please, visit https://select.ticksy.com/ and submit a ticket. Just include your site URL with wp-admin access and our agent will investigate.
Best,
Select
Hi, when using a video in the select slider on the home page, is there a way of displaying an image first while the video is still loading in the background?
Hi there,
That is browser capability and although you have preview image for video slider some browser will display it while others won.
Select
Hi, im using wordpress version 4.9.2 and Wpbakery version 5.4.5. When updating the home page, it cannot be save. Why is that?
Hi,
We located your ticket on our support forum and it has been assigned to agent who is working on it.
Best,
Select
Hi guys, i love this Theme! I’ve buyed it an its really great! Only one question (Unfortunately my support has already expired): The navigation is not working properly. You can only click once on a link, then nothing works anymore. All updates are up to date. www.ursprung-roth.ch
Hello,
Glad to hear you like Cabin. We are able to navigate normally. But we could see there is error log that indicates conflict between some third party plugin you are using and ajax script. So, try to go to Select Options > General and for Page transition set No animation and save. Then, test navigation again. Everything should be working back fine.
Best regards, Select
Hi guys, thank for the help! It works! 
Best regards, daniel
Great. Thank you for the update
Hi
This is a pre purchase question: I have browsed through an endless number of themes, but I like Cabin more than any other. I know it’s a ‘multi purpose theme,’ but would it be suitable for a travel agency? How much can I expand this theme – I will need quite a lot of pages, menus, photo galleries and cross linking…?
Thanks, Kat
Hi there Kat,
Thank you for taking interest in Cabin. We need to inform you that we have theme that is designed and made just for travel and tours https://themeforest.net/item/getaway-an-upbeat-travel-and-tourism-theme/20719616 But, we are not sure what exactly do you want to create and how do which structure your agency should have, so maybe you are able to achieve that with Cabin theme. When it comes to lot of content, of course, you could add multiple pages, photo galleries, etc.
For any other doubt, we are here.
Best regards, Select
Hi Select
Thank you for getting back to me so promptly! I appreciate that there are many dedicated travel agency templates out there, and, believe me, I’ve looked at MANY. I don’t like any of them :/ I don’t really want my website to look like a typical ‘travel agency website’ – my site is all about story telling (sweet, slow and warm, like the Cabin theme :), and there will be no direct online bookings or prices on the site. What I need is:
- A flexible (mega) menu to list destinations, types of travel, types of accommodation, country info etc. etc. So quite a lot of pages and many photos
- A customisable contact form (Name; e-mail; where would you like to go; when would you like to go; additional comments)
- Image gallery, which links to destinations/tours
- A full-screen looping video on front page (with optional sound??) Like this:http://www.visithumboldt.com
- The website contents/functions will be very similar to this: http://elevatedestinations.com/destination/africa/
Hope you can help. Thank you!!!
Best, Kat
Hello there Kat,
- You could have mega menu and a lot of pages in CAbin,
- There is our Contact Form, and you are able to use Contact Form 7 , too.
- You could add Image gallery, where image will be with custom lnks https://www.screencast.com/t/aNmHnHFZ14lz
- You could add full screen looping video using our Select Slider
- We think you could make something like this, you could include blog list or portfolio list as your frontpage.
Best regards,
Select
Hi
This is a pre purchase question: I have browsed through an endless number of themes, but I like Cabin more than any other. I know it’s a ‘multi purpose theme,’ but would it be suitable for a travel agency? How much can I expand this theme – I will need quite a lot of pages, menus, photo galleries and cross linking…?
Thanks, Kat
Hi there Kat,
Thank you for taking interest in Cabin. We need to inform you that we have theme that is designed and made just for travel and tours https://themeforest.net/item/getaway-an-upbeat-travel-and-tourism-theme/20719616 But, we are not sure what exactly do you want to create and how do which structure your agency should have, so maybe you are able to achieve that with Cabin theme. When it comes to lot of content, of course, you could add multiple pages, photo galleries, etc.
For any other doubt, we are here.
Best regards, Select
Hi. I was seconds from buying Cabin theme, but I noticed that I have a 4.9.1. version of Wordpress and it’s not listed here in software version. Would it work with 4.9.1. ?
Hi,
Thank you for taking interest in our Cabin theme. Yes, it will work with latest WP version, and we will provide you latest WP Bakery plugin version.
Best regards,
Select
Thank you. I bought it and downloaded all files. What’s the next step? I see a button “install for 50$”.. does it mean I can’t install it myself with the files I just downloaded?
Hello,
You could do that by yourself. And if you want, you could use offer From Envato Market to do this for you. For any assistance, our support team is on your service at https://select.ticksy.com
And here is our Official Manual http://demo.select-themes.com/cabin-new-help/
best, Select
I started to go through the manual, and troubles occured at the very bieginning. “Go to admin panel > Appearance > Themes > Add New > Upload Theme”. Looks easy, BUT THERE IS NO “ADD NEW” button in my panel. What’s wrong?
Hello,
Please, reach our support team at https://select.ticksy.com and include your site URL with wp-admin access, Our agent will gladly help you to setup your site within our theme.
Select
Hi.
There is still an issue in v.2.2 with the preload pattern link back to the demo site – ‘http://demo.select-themes.com/cabin2/wp-content/themes/cabin/img/preload_pattern.png'
I try to change the pattern to a local file, but when I save changes it just reloads the preload pattern from your demo site. Since this is not https:// i get mixed content SSL-errors on all pages.
Can you please change this? Thanks.
Hello,
Try just to add this part of code:
.preload_background{
background-image: url("http://demo.select-
themes.com/cabin6/wp-
content/themes/cabin/img/preload_pattern.png") !important;
}in Select Options > general > Custom Code > Custom Css with your desired image path.
Select
Dear Select Guys, Your latest update is NOT working – tried on 17.10.2017. Whenever the update is applied the “Select Options” are being ignored i.e. in Select Options Header all header settings, or all font settings… without update VC isnt working anymore. BTW: All plugins are up-to-date. Thanks Mich
Hello,
May we ask you to submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so we could investigate. Thanks
Select
Hey, I am having major issues with my theme setup. Overall the theme is really slow to load and nothing seems to work properly on chrome. Menu tabs seem to be dead and basically, anything that is clickable on the home page doesn’t go anywhere. Any help would be much appreciated – www.JakeKelsick.com
Hello,
We located your ticket on our support forum and our agent just answered you. Please, check response on ticksy.
Select
