450 comments found.
Can you sell crypto currency calculator only ?
Hello and thank you for contacting us!
No, we cannot sell parts of the theme separately as we exclusively sell the theme here on Envato Market.
Regards!
Purchasers, is it worth the buy? I feel its just a layout and none of the functions work to actually run an ICO out of the box.
Hello Leok1m,
This information is stated in the product page, this is a WordPress solution for an ICO landing page, and can be used as a website for any consulting firms of the blockchain trade.
Regards
Kindly attend to my support ticket pls.. I been waiting for reply.. I already provided the information you requested. Thanks!
Hello,
I think there is a problem from your end, I checked and is no new ticket messages from you. Send us your requests to our email address instead : support@modeltheme.com.
Sorry for the inconvenience !
I’m trying to import the themes demo items. It’s stuck t 19% and has been going for a few hours. Why is it taking this long?
Hello nashsclay,
Please send us a ticket at modeltheme.ticksy.com to have the support team assist you in your problem.
Regards
Nice work! 
Thank you, @djjeep 
Can the sidebar in the blog section be adjusted to accommodate a 300px width banner ad? Also, does this theme have support for ads or do I need to code them in myself?
Hello yeticrab,
Send us at support@modeltheme.com with a picture that describe what you want to understand you better.
Regards
Waiting for the reply of the support, i already gave my ftp credentials. Thank you for your great support!
Hello,
Your message have not been sent, we checked the ticket thread and is nothing new posted. Can you share them again?
Regards
Kindly check here: PRIVATE TICKET #1442444
I am trying to import “home crypto blockchain” demo but it as slow as hell! 1% progress to import full help!!
Hello Paulo,
Please send us a ticket at modeltheme.ticksy.com to have the support team help you out in your problem.
Regards
I have submitted a ticket kindly look into it
The pictures are not included on the theme? Where will i purchase the pictures?
Hello,
The pictures are not included but can be purchased on ShutterStock.
Regards
Just posted 3 inquiries on the support ticket. I hope somebody will answer to it soon. Thanks!
They all have been responded to, check again !
I just replied through there request. Im hoping for fixed on my site soon. Thanks! Once fixed i will give you 5 star. Great support here!
very poor service not working for uplod instal buy wordpress panel
Hello group24,
Please send us a ticket at modeltheme.ticksy.com with your WP log in information and website so the support team can assist you.
Regards
Where to edit the footer word?
Hello novex1984,
Check the Theme panel > Footer settings > Bottom Bar Footer and change the text.
Regards
Hi, really nice template!
A few questions before I buy.. 1. Are you able to customize with a user sign up/KYC function? 2. Can a language tab be added? 3. Can this template add Paypal or other credit card payment gateways for means of purchase?
Hello wowhooh,
As a sign-up functionality we use BBPress plugin. If you use WPML you can add a tab/site with the new language. Check with WooCommerce, has many gateways including PayPal, Bitcoin, etc.
Regards
hello I have your cyrptic domain auctioned. I have a few questions, how can I add my own coin to coin widgets? it is a waves token and is traded on the stock exchange of waves. do you have any updates or extensions?
Hello nefrety,
If you purchased our theme, be sure to check with the support team at modeltheme.ticksy.com.
Regards
Hi Great theme! Was wondering in the MT Members slider, the description that goes under each image seems to have a fixed number of words it can place. Is there a way to increase it?
Hello tomberge,
Yes, the number can be increased. Send us a ticket at modeltheme.ticksy.com to send you the path where to change this.
Regards
Hey guys, if the theme only comes in a yellow variant – do you have support for changing the icons and some of the images you have on the demo website?
Hello businessattraction,
We can change the colors on icons, but the images are not integrated. We do not have the permissions from the creators to sell along with the theme package.
Regards
no problems, as long as you can provide the source of where to purchase these images from.
Sure, than would not be a problem for us.
Regards
Could someone please help me get this setup correctly? I can pay. It is installed at satoshiexchanges.com I will put in my own info later I just want the images and menu fixed. Thanks
Hello,
Thank you for purchasing our theme !
Be sure to send us a ticket at modeltheme.ticksy.com so the support team can assist you.
Regards
After importing the demo: 1. the majority of the background photos are missing and are simply replaced with placeholder photos showing the required sizes; 2. demo/initial install does not include the ticket that runs in the bottom of the homepage; 3. crypto chart on the homepage chapter POTENTIAL GROWTH does also missing.
Please provide a demo import that includes all of the images shown in your live demo site with missed ticket and crypto chat
Hello Leonid2013,
Thank you for purchasing our theme !
Be sure to send us a ticket at modeltheme.ticksy.com to have all these requests resolved for you.
Regards
Great looking theme, Quick question, in your Main Front page under Personal Growth you have a Huge Chart, where is this located at?
Thank you for your time Kevin
The chart I am referring to is on this page https://modeltheme.com/mt_bitcurrency/home/home-crypto-stats/
Hello royaltyfunnels,
If you are missing the Charts plugin, send us a ticket at modeltheme.ticksy.com to have it set up.
Regards
I am also having issue with the the scrolling marquee in the bottom with the crypto prices not loading. Ticket opened as suggested from previous comments with login info. Thanks.
Hello vulcanpoint,
The support team will review you ticket soon.
Regards
I really liked this theme when I saw the speel. After installing it I cannot change theme colours and find the interface far less user friendly compared to other Avada themes. For example editing the home page is just not intuitive. Is there a video explaining the basics? Thanks
Hello girt_mobile,
We just replied to your message, please have a look !
Regards
