450 comments found.
I purchased the Cryptic – Cryptocurrency WordPress Theme from ThemeForest because it was advertised as a turnkey solution with One Click Demo Import.
However, the product does not include any demo content files (no .xml, .wie, .dat, or .json), and the automatic demo import tool does not detect or install anything. I spent hours trying to set it up, only to discover that the files required to make the theme look like the demo are completely missing.
I even had the package examined thoroughly and confirmed that the demo import functionality is broken and that this theme is unusable in the state it was sold.
I am requesting a refund based on Envato’s refund policy for non-functional and misrepresented items.
Thank you.
You already have an open support ticket. ID Ticket > #4304637 Our support team will be happy to assist you there.
Hello, I just bought this theme but I am unable to fully import the demo content. For some reason it gets stuck at 57% during import.
Hello! I’m sorry to hear you’re having trouble with the demo import. Please try the following steps:
1. Increase PHP memory limit and max execution time in your server settings.
2. Ensure your WordPress, theme, and plugins are up to date.
3. Check your internet connection stability.
4. Try using the alternative import method if available, such as manual XML import.
If the issue persists, please provide your PHP error logs for further assistance in a help ticket https://modeltheme.ticksy.com/
If the customer wants to buy a presale token using Fiat currency (eg USD), can the marketplace user charge them that way? (I would have thought that it would also require a Fiat currency marketplace addon like Dokan).
Sorry I just realised that you have NOT included crypto core plugins to actually do ICO and IEO sales through this theme (maybe you should consider, since you have the Enefti core plugins)
In your theme you have the Home Pages for ICO and IEO but does this all require additional plugins (eg MetaMask wallet, Enefti Core) or is this theme coming with all the functionality as advertised?
Sorry I just realised that you have NOT included crypto core plugins to actually do ICO and IEO sales through this theme (maybe you should consider, since you have the Enefti core plugins)
There is still an old version on the Live Preview version There is a problem with the new version
Hi,
Please send us an email here https://themeforest.net/user/modeltheme#contact with more details about this reported problem.
Thank you!
MT ADDONS FOR ELEMENTORMT Is it a free version or a pro version? Can I install the free version on my website? There is no version for download in the download package
Hi there,
The free version of the MT Addons plugin can be installed via the dashboard > Appearance > Install Plugins. If you wish to use the PRO version of this plugin, I have attached a link below where you can purchase it.
> https://mt-addons.modeltheme.com/pricing/
Kind regards! -MT
hi, i sent a ticket about 5 days a go . i am working on my site , please answer my ticket
We’ve replied.
Hello and courtesy, I sent two tickets to the support department with the number below and I am waiting for their guidance and help, 3632918,3632809
Hi,
We already replied to your tickets (opened ~1 hour ago). Please get in touch on our help desk. If you post the same things here you may create response delays.
Thank you for understanding!
“Hello, can I install and activate another demo of this template that I have purchased on my new domain ؟
Hello,
You have already received a response to this message in the ticket with ID 3808299.
Kind regards!
ello, I installed your template on my domain yesterday, but for some reasons I deleted it and reinstalled it. Now the license manager window is not active. What should I do?
please help me
Hello,
If you’re facing any issues or have questions that require our assistance, please don’t hesitate to open a help ticket on our help desk. Our dedicated support team is ready to provide you with the necessary assistance to resolve your concerns promptly.
To open a help ticket, simply visit:
and follow the easy steps to submit your request. The more details you can provide about your issue or inquiry, the better equipped we’ll be to assist you efficiently.
Best regards!
Hello and courtesy, I sent two tickets to the support department with the number below and I am waiting for their guidance and help, 3632918,3632809
Hi,
We already replied to your tickets (opened ~1 hour ago). Please get in touch on our help desk. If you post the same things here you may create response delays.
Thank you for understanding!
Do you not update to be compatible with Elementor?
We are considering to do it !
Looking for a Crypto site similar to: tridenttraders.org or primexbtbrokerx.online
Is this possible to build a site similar to this using your theme?
Did you use any API for this?
Irrespective of location and currency, the user needs to deposit through BTC/USDT in the wallet. In case the user is paying through their debit/credit/any other payments, the currency should be automatically converted to BTC and then only it will be deposited into the wallet.
Let me know if this is possible.
Hi,
Cryptic is more like a crypto business presentation website/theme and doesn’t come with a wallet to make payments/deposits etc
If you like the designs/layouts of the theme you can get in touch with us to make your ideas come to life (by hiring our developers).
Best regards! - MT
I want to add Team and Advisor to the webpage however the theme only provide 1 option to does this via MT Member. I noticed that the Member section has categories how do i use this to filter Team from Advisor?
No, you will need to edit the shortcode to filter by a category, please submit a request to our help center (https://modeltheme.com/support/#new-request ) and one of our agents will assist you.
Pre-purchase Question: does it display live account balance for users as affected by the admin???
Hi,
As I understand this is a context from a project. Please explain what do you mean?
Hello. I’ve been trying to import the Demo: Main Home for 2 days, and I can’t.
after 18 hours to download the DEMO, now completed. however, the site does not open.
I’ve replied to your email, let’s continue our chat there.
I still have the same problem, I can’t import the DEMO MAIN Home. I look forward to support.
Hi. Everything you are asking me has already been forwarded several times, days ago. I’ve been trying to import a simple DEMO for days and your theme doesn’t work. When will they fix the problem?
Virtual Coin Widgets plugin has been discontinued and stopped working.
Yes, the developers has discontinued the plugin. It would be best to be removed from any pages that were imported, thank you.
Can users submit tokens on the front end?
No,
Only admins can add them.
This ZIP https://modeltheme.com/TFPLUGINS/cryptic/modeltheme-framework.zip has a bunch of crap in Home Metaverse/content.xml. This is your server?
The xml has everything we need for this demo to work, if you have any questions about it let it us know through our profile’s contact form.
Hi, please reply https://modeltheme.ticksy.com/ticket/3122172
i`m using enefti core too
Done. please check
It is also compatible with Elementor Can you make a demo with Elementor and make it available?
Hi,
Our theme supports WPBakery page builder and all our custom shortcodes are being optimized and mapped only for this builder.
So if you opt out to work with the Elementor, then our shortcodes will not be changeable via visual options.
Regards!
Hi there! Love your templates! We want to go ICO/Do a token sale. I just wanted to ask, is it possible for users to purchase tokens using this theme? If so is there also a dashboard included for when they sign in ?
Hi,
The tokens architecture is not included in the theme and we don’t have such a feature. You should own a token or crypto and in this theme you can link the buttons/blocks to your coin/token.
The dashboard is the WooCommerce dashboard
Hello there, I’m very interested buying your themes since they look amazing and very professional, but I would like to ask something.
Because there is blog section, which is good, is it possible to add a widget or script code to implement ads from PropellerAds? Because I want to make money from ads, I dont want to use Google Adsense because I was having problems with them before… I hope that it will be possible to add those banner widgets for ads.
Hi there,
Yes, the theme has multiple widgetized areas (sidebars for widgets), where you can place your banner or code ads without any problems.
You can also place widgets on any page from the site, directly from the page builder.
MT
