13535 comments found.
Hello, My home page footer is showing an incorrect space on the sides. URL: www.aprendabim.com,br
Yep! Help me, please 
Hi mholsback,
Just send me a request to candy@thimpress.com with subject “mholsback – Eduma Support”, I will need your site info 
I correct it, thanx!
Slider revolution updates please. mobile version issue. latest version 5.4.7 installed version 5.4.6.4
Dosen’t apply text color font style
Hi bestanomon,
The update is available now. Please go to menu Eduma / Plugins / Update Avaiable
slider dashboard. https://prnt.sc/i8hb20 eduma /plugins/. https://prnt.sc/i8hbbm
Hi bestanomon,
Can you clear browser cache and check again?
Hello,
Usually, I rarely use support but here I had so many bugs, here are the most important:
- as admin, I can’t see my lessons: 404 error (it’s the same as an instructor). I saw that it could come from permalinks but nothing to do. It only works if I disconnect paid membership pro - I tried to create an order manually (status: completed / customer: admin): nothing happens => 404 error
That’s very important for me that an instrutor can see his lessons and manually place orders to register subscribers.
I specify that I have the latest updates.
Thanks for your reply,
Hi poivre_et_sel,
Sorry to hear that. Can I check your current system first? Just send me a request to candy@thimpress.com with subject “poivre_et_sel – Eduma Support”, I will try the best to help you out
Hi mate! I have a presale question about course Certificate. I explored WPLMS and EDUMA both, I liked your template for all pages and I watched your video on how to create a course certificate but as compared to LearnDash and WPLMS, EDUMA has not text (HTML) feature and we cannot put some extra codes or shortcodes when we create a certificate. Basically, our client is asking for the following items in the certificate. a. IP address Stamp (when student will take exam) b. Time Stamp c. Test score d. Video Play Verification (to ensure that student have watched all videos included in a course) 2) Can we use LearnDash’s Certificate Addon with the theme to get the solution or do you have any other solution for us, please? PS: We are going to create a big Courses offering webiste like Udemy, But in this website our client will focus on a Music Education.
Hi clientbd2,
Thanks for your concern.
1. Right now we don’t have that option 
but thank you for the feedback. We will include it in a next update
2. We cannot use LearnDash addons for LearnPress plugin. Those items just design for LearnDash system.
Hello! I’ve just updated the template and I got some strange problems with my header. The problems are only on the homepage. Some strange text appears behind the top bar and the header just got a lot bigger for some reason? Can you help me with it? https://prnt.sc/i810r2
Thanks a lot!
Hi tigerdesign2,
Can you share the site address so I can take a look? You can email to candy@thimpress.com with subject “tigerdesign2 – Eduma Support”.
Hi, Please give us css code to move button as image: https://ibb.co/cbJg3m Regards,
Hi homeforsell,
I am gonna set it up
Yeah, I have seen some changes on my site https://mitc.edu.vn today but still not same your demo https://educationwp.thimpress.com/demo-university-3/ about general state & ratio.
Please help me fix quicly as you can.
My boss asked me some times for this project, but I can’t say when finish!
Hi homeforsell,
Just give me 1 more hour.
Okay, thanks so much for your hard work.
Hi homeforsell,
Please check your site
Thanks so much for your time & help.
If we have any problem, please help us more.
Have a nice day.
Best regards,
Hi homeforsell,
Sure thing
hi. I want posting without border.so. Text(html) click . for example.
| Month | Savings |
|---|---|
| January | $100 |
| February | $80 |
but.
display border .. How can I borderless table upload to posting?
Hi bestanomon,
I’m sorry but I didn’t get your point. Just emailed you, please continue discussing with me , I will try the best to assist.
Hi Support team,
Please let us know your theme Compatible With what cache and optimize image plugin?
Regards,
Hi homeforsell,
I am gonna set up W3 Total Cache and Autoptimize on your site shortly. Now I am checking the homepage. Will let you know once it’s done.
Hi Ken195,
i apologies taking your time for this but i cant help myself anymore. though im going crazy about this, been facing this issue for almost week now.
i cant stop getting this message to install the EDUMA theme - ! Can not put file to folder /way/to/my/web/site/wp-content/plugins.
tried everything, set the permission 644 to 775 even 777 but ddnt help.
could you please help me out with this ?
thanks in advance.
Hi Karamov,
Let me check your current system first. Just email me to candy@thimpress.com with subject “Karamov – Eduma Support”. Don’t worry much, I will try the best to help you out
Hi Ken
thank you for your kind help. though i have settled the issue. i got help from another sourse (“Keymaster”) anyway, was glad to hear from you! however, thank you for your time effort and not being careless to non of your users
appreciate it alot.
thank you
Glad to hear 
I wonder if with this theme I get a site like a recurring subscription club, every month of each user to have access to an exclusive content? What about videos, how can I be sure that they will not copy the videos?
Hi Wecsley,
Yes, we support Paid Memberships Pro system . It provides recurring subscription options – monthly, annually…
About video content, in reality, we can’t prevent videos from being copied. But you can make it harder to download. Using Vimeo premium for example https://stackoverflow.com/questions/9756837/prevent-html5-video-from-being-downloaded-right-click-saved
Good Morning,
So can I have a recurring monthly subscription club without needing third-party plugins?
When I buy the theme do I have access to all the demos or just one?
Hi Wecsley,
Right now we have to use Paid Memberships Pro plugin. But don’t worry about that. It’s just a plugin
You can access all those demos of course
And this plugin Paid Memberships Pro plugin already comes even in theme? Or do I have to buy it separately?
Hi Wecsley,
It’s a free plugin , and all our premium addons will be included in the theme package
Is there a way to change the fav icon from within the theme panel?
Hi JoeBotha,
Yes, sure
Please go to menu Appearance / Customize / Logo / Site Icon then upload yours. Try and let me know
Hello can you kindly send me the PSD’s for the theme
Hi Moagi,
I have just shared via Google Drive
Wonderful
Hey guys, Hope you are well. On Saturday i have pointed my dns to my new Eduma style website. I have changed the url to be www and i have added https. Is there any chance that it can slow down the site? I have asked for redirect of url with http to https. Thank you, Fabrice
Hi fabeach,
Change to HTTPS will be better and it is not the reason why. Please share the new server info to candy@thimpress.com with subject “fabeach – Eduma Support”, I will try to check the reason why, also help you speed up your new site too
hello, how do I download all the plugins add-ons after buying the theme?
Hi oriol_vallverdu,
Just go to menu Eduma / Plugins and you can get them all
Hi Ken, please, how do I remove information on how many enrolled students have at events. Follow Link: https://www.nacientifico.com.br/wp-content/uploads/2017/11/vagas-reservdaas.png
Hi nacientifico,
The quickest way is using a custom CSS. Please go to menu Appearance / Customize / General / Custom CSS and insert this:
.info-event > li:nth-child(2) {
display: none;
}
Good luck
Seem no one fix for my site on this day? >>> https://mitc.edu.vn
After you make for some elements appear then no thing change from 27/1/2018 to now?
Hi homeforsell,
I am sorry for the inconvenience. Those images cannot be cropped by some reasons and we still working to find out the reason why. Just give us some more hours.
Okay, I’l try to wait you for some hours as you said.
And please tell me the result after this time.
Regards,
Hi homeforsell,
I have sent an update. Please check again.
Please check email, I don’t think reason as yours.
Please check again and fix it.
Just change NS same as domain I have talked, that import ok with default demo.
Please check Email and give me a check and fix problem for me.
My host is one of VPS & I’m sure two domain are running on the same hosting with one Ip and of course they are running through cloudflare.
Regards,
Hi homeforsell,
Just requested for the site info. Please provide. We will try harder to solve it asap.
Thanks, for help. I’ve just sent all info you need.
Hi homeforsell,
Please help me check this. http://vietwork.club/phpinfo.php and https://mitc.edu.vn/phpinfo.php
Search “JPEG Support” in both site and you will see.
In this case, can you ask your hosting manager to check the edu site again? Just make sure the JPEG Support is enabled.
can i buy one them an use it on multiple websites ?
Hi Tchoo,
1 license just to be used for only 1 production website. You can consider using WordPress multisite, it will be okay
Curious how Eduma – Education WP is being used globally?
Check our real Education WP customer’s website
Check these awesome Education WP WordPress LMS’s sites from all around the world
- Oriel College – University of Oxford : http://summerinoxford.com/
- Organization of Wound Care Nurses: https://woundcarenurses.org/
- University of Sydney – Business School: http://www.bossemergingleaders.com.au/
- Korean Test Prep Englstory: http://englstory.co.kr/
- Ohio Young Black Democrats: http://ohioybd.org/
- IOA Joinville – Instituto Odontológico das Américas http://joinville.ioainstituto.com.br/
- Reinhard College – School of Worship & Prophetic Ministry: http://reinhardcollege.org/
- Preston Kanak Online courses & Training platform: https://courses.prestonkanak.com/
- University of Economics and Innovation in Lublin (WSEI) (in Poland): http://rekrutacja.wsei.lublin.pl
- SellPress: https://sellpress.ru/
- Solo pharm: http://solopharm.academy/
- Fondazione San Benedetto – Educazione, libertà e sviluppo: http://www.fondazionesanbenedetto.it/
- Specchio Magico Kindergarten: https://www.specchiomagico.org/
- Artivist. RO : https://www.artivist.ro/
- and 11,111 more beautiful online schools…
Hi Support Team,
Your Theme – demo 3: https://educationwp.thimpress.com/demo-university-3/ is getting problem with Visual Composer, So we can’t import all data as you guide. We want to use your theme with Visual Composer to install some other addons for our work.
Please help us fix for this problem soon. My project maybe late if you can’t fix it. So please spend time to help us and tell us deadline for this problem.
Best regards,
Hi homeforsell,
So sorry about that. Our team still checking your site. Just give us some bit more time.
Yeah, I’m still try to wait for you done this!
Hi homeforsell,
I am sorry for the inconvenience. Those images cannot be cropped by some reasons and we still working to find out the reason why. Just give us some more hours.
Okay, I’ll try wait for you as you said.
Please fix quickly fast as you can.
Because your theme of problem, my project is got late to public website on time for our College.
When you fixed, please tell us soon.
If can’t fix please tell us soon too.
Hi homeforsell,
I have sent an update. Please check again. I think we can solve it now
Hi, Maybe it’s Ok for images now, but general state & ratio not same your demo: https://educationwp.thimpress.com/demo-university-3/
And I want this block can show by this style: https://ibb.co/eiy0dm
So, Please help me Check and fix soon.
PS: I sent you email too.
Regards,
Hi homeforsell,
I am working on it.
Hi how can we set sticky header? we are having issues on keeping the menu to STICK at top. why is the menu only sticky when scrolling down? I’d like it to be always sticky. Is there some incompatibility? Or is it supposed to work like that? Is any solution? Thanks
Hi donpaginasweb,
You can try this. Please go to menu Customize / General / Custom CSS then insert this code:
body #masthead.affix.menu-hidden {
transform: none;
-webkit-transform: none;
-moz-transform: none;
-ms-transform: none;
-o-transform: none;
}
Try and let me know
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