28333 comments found.
Support me ask me to buy a theme that can be installed on my two sites
Hi there,
What they meant to say is that you will need to purchase two licenses; each for your individual sites.
hi~ Is it any way or coding can force show login/register popup before/in checkout page?
hello?
Hi there,
Go to Woocommerce > Settings > Checkout > Checkout process and disable Guest checkout.
Hello.
What is the maximum width possible for the Flatsome theme?
Hi Dimitri,
We have a setting whereby you can set your site’s width.
I know that. My question was what the maximum width is. Is there no restriction? Thank you
Just a heads up, the latest RC release of WooCommerce 3.3.1 fixes the problem of categories showing up when they shouldn’t. You can read more about it here:-
https://wordpress.org/support/topic/wc-3-3-issues-with-categories-displaying-in-shop/I’ve just updated to it and the theme is working perfectly again 
Thank you for sharing this 
Can you please give us a time frame of when will the new update is coming out because of the woocommerce 3.3.0? Please give us a time frame rather than keeping your customers in the dark.
Hi there,
The update has been rolled out http://docs.uxthemes.com/article/77-how-do-i-update-the-theme
Hi,
I would also like to report a BUG present after a new WooCommerce (3.3.0) data update.
After the update, product pages automatically started to show categories list. The list just repeats itself, and I can’t change it, despite what setting I choose for display (show products, show categories, show categories & products).
Please fix the bug or advise us how to fix this issue.
Hi there,
Please update your theme to the latest version. The issue should be resolved http://docs.uxthemes.com/article/77-how-do-i-update-the-theme
Hi,
We are currently setting up a new Woocommerce website, and we are considering to use the Flatsome theme, in the catalogue mode.
Here we need the ‘add to cart’ buttons to be replaced with “add to quote” button. Multiple products will then end up in the ‘quote cart’, client gives his contact details in a form, and sends us the quote request.
Is this a standard feature in Flatsome catalogue mode?
If not, is the quoteUp plugin compatible with the Flatsome theme? See https://wisdmlabs.com/woocommerce-product-enquiry-pro/
I need the same functionality as Cart2Quote, a similar plugin we are now using on the Magento platform for our current website. See https://www.cart2quote.com/
Maybe you can direct me to one of your customers’ website, who is using the funtionality as discribed?
thank you for your support
Hi there, thank you for the interest in our theme.
I’m afraid Flatsome does not offer this by default. Also, we have not had any compatibility tests with the plugin. However, Flatsome has been built in accordance with WordPress coding standards and hence would work with any plugin that follows the same standards.
Hi. Can you please tell me, why instagram feed doesn’t show the pictures? I see the description of the posts, but don’t see the pictures. Thanks.
Hi there,
Seems like you are running an outdated version of Flatsome. Please update the theme and the issue should be resolved http://docs.uxthemes.com/article/77-how-do-i-update-the-theme
Hi, how can I stop the entire product page to be dragged left&right whenever I swipe images? I think it’s because of the Flickity viewport or something. It only happens on the product page, though. The other pages are fine. Thanks!
Nevermind, I found the culprit. Problem solved. Turns out when the product attribute field is too long it behaves like that.
But PLEASE, can’t you guys at least respond to queries quickly! This is almost 2 days since I contacted support, I didn’t even get a ticket ID. What happens over there? This is unacceptable. I paid $41 just for extended support and this is not the kind of ‘support’ I expect.
Nevermind. Found the solution.
I Copied+pasted the comment below since I have the same issue: “I see that you are currently working on a fix for a bug that shows all the categories in the shop page. When can we expect a fix for that? It’s really annoying and it really bothers me since my website looks really bad with that thing there. Any quick fixes for that until you solve it?” I don’t know if its coincidence but until this I was getting 1-2 orders / day and from then zero!
Hi there,
The update has been rolled out http://docs.uxthemes.com/article/77-how-do-i-update-the-theme
In previous comments on this forum about WC Vendor Pro, it seems that while the plugin is compatible with Flatsome, there are significant issues with the formatting of the WC Vendor pages. The pages are apparently quite messy and need to be customized individually. Has this issue been addressed by UX-Themes? Or do we still need to custom design the pages if we use the WC Vendor Pro plugin with the Flatsome theme?
Hi – i’m web developer – i have done lots of projects for themeforest. if you need a developer please mail me at tfdeveloper.mike@gmail.com
“i am sorry if this comment distrubs you”
Is there a way to display the product category description BELOW the list of products and not above? Thank you!
Hi there,
To achieve this, move the description to the bottom content area in the category edit.
Hello, is it possible to create dynamic values for products? I leave the example of this link: http://flatsome3.uxthemes.com/shop/shoes/all-star-canvas-hi-converse/?style=layout-vendor-shop. a) varying size and color, the price may vary? b) How many fields can I create for the product categories?
For example, can I create 5 fields with features and combine price variations (rules) by combining these variations?
Is it possible to make a page as it is, for dynamic prices depending on the variation of the product? We find these two plugins are compatible: WooCommerce Dynamic Pricing & Discounts and WooCommerce Custom Fields?
Hello, im trying to translate the Bottom Text – Primary in the Absolute footer with WPML, but i can’t find where to do it, any help please ?
I have found how to do, for those interested by the solution just watch this video https://wpml.org/documentation/getting-started-guide/translating-widgets/ You have to add the string from the page you access via Translate texts in admin screens
Awesome
Thanks for letting us know.
hi
could you please take a look at our website
if you head over to http://www.airchaser.com/new and in the search box search for
(X-47ATR) it shows twice
it happens for all product
when i search the product name or model it shows twice
please check it out
Hi there,
I have checked your site and the issue seems to have been resolved.
BUG :
Bug on store pages with new woo commerce update. Now category pages show subcategories, products AND all categories list repeats itself (despite what setting you chose for display options) See here
https://ultimatejuice.co.uk/product-category/atomizers/category page is set to just shop products but it shows sub categories and also a list of categories.. this is a bug since new woo update
Hi there,
I’m afraid I cannot promise an ETA as to when the update will be released. Rest assured our development team is working hard to release an update within reasonable time
In the meantime, please see https://gist.github.com/brian8544/b0836b7b9519769b70da0cc439d8486d
Request: Custom Post type support.
I have created a new custom post type called ‘news’. It would be great if any custom post types could be supported from the builder.
I can see that you could “somewhat” easily support custom post types by creating a new builder widget (or what you call it) based on portfolio or post widget. In the UI the website admin should be able to input the name of the custom post type and this would be passed onto the short code. This way website administrator could use CPT UI and ACF to create new custom post types and fields.. and your builder could somewhat support it (especially if the shortcode would be able to use special templates if they exists in the child-theme template catalog)
Right now I’ve just copied your “ux_portfolio” implementation and templates and made a “ux_news” shortcode .. and modified it to my “news” use. But when I need to adjust it.. I need to create and adjust a ux_portfolio, see the parameters, and bring this to the ux_news shortcode…
actually just use the existing blog_posts shortcode and UI builder and be able to pass on post_type to the $args array used for WP_Query (blog_posts.php line 161) would do the trick..
Hi, how are you?
The new update of woocommerce 3.3 and up to 3.3.1 came with several flatsome problems, categories within product pages (Categories), thumbnails with problems, broken navigation, performance issues … I went back to version 3.2. 6 of woocommerce, however, I would like to be able to use 3.3 without these problems, what is the prediction of an upgrade of the flatsome?
Hi Douglas,
I’m afraid I cannot promise an ETA as to when the update will be released. Rest assured our development team is working hard to release an update within reasonable time
When are you planning on releasing compatibility for Woocomerce 3.3 please? The category system showing is really throwing off the site styling. Thank you.
Hi there,
I’m afraid I cannot promise an ETA as to when the update will be released. Rest assured our development team is working hard to release an update within reasonable time