23251 comments found.
Hello! The theme is translated into Russian language?
Hi,
First of all thanks for showing interest in the Porto WordPress theme.
Yes, you will do it easily translate the theme files into the Russian Language if you are not able to do that then we will provide you the Russian Languages files.
Thanks
Have a great day 
Hi,
You can change this option to (Select Box) from Appearance >> Theme Options >> Woocommerce >> Single Product your issue will solve. Please see this screenshot for better understanding: https://prnt.sc/ibs3dm
Thanks.
Thank you. Everything is super!
Most Welcome
If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.
Thanks for contacting us.
Have a great day
It’s done! My most favorite template.
Hi Team
pingdom results are showing extra delays, using latest Porto and WP4.9.3
VC folks think this is because of Porto theme CSS etc. see below
https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments?utf8=✓&term=afaqk9394&from_buyers_and_authors_only=0&order_by=relevanceplease help me with regard to theme elements causing load delays..
Hi,
Please read and follow the instructions given in the theme documentation about the site speed up: http://newsmartwave.net/wordpress/porto/documentation/#speedupOR
For Speed improvement of your site, there are a number of issues which could be implemented to improve the performance, this in return will allow Theme to perform better. Please see suggestions to improve your site speed at the link below: https://goo.gl/1g1MNh Further, this is best and comprehensive guide to speed up your website, we highly recommend to follow it: https://www.dropbox.com/s/djgfw8whwx607is/The%20Need%20For%20Site%20Speed.pdf?dl=1And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi! I like the theme, but is it possible to see a demo of the Buddypress functionality. In particularly the group pages? Thanks!
Hi,
First of all thanks for showing interest in the Porto WordPress theme.
Sorry to say that we have not ready the demo for buddypress only.
Thanks
HELP. I PUT IN A TICKET HOWEVER, no one has gotten back to me. I just checked my page again, along with all of the other issues, I can’t scroll up or down with my track pad on iMac AT ALL =((((( on any pages. This is URGENT – IMAC DESKTOP SAFARI 11.0.3 ttgray.com
Hi,
We’re doing our best to fix issues that occurred from 4.1.5 release, please understand that there can be some errors because we tried to make Porto structure more clean and fast than previous versions. We always want you to enjoy Porto!
Soon you will find an updated version released.
Thanks for your understanding.
Someone closed my ticket on your end without any updated solution.
Hi,
As we also told you in your ticket reply that our development team is working hard to solve the problem the customers are facing and soon you will find an update release without having an issue so until that please be patience.
Thanks for your understanding.
Greetings,
I have a question if I may, how can I move the “In Stock” text? It is placed below the Category & SKU, and I’m looking forward to move it below the price. I really cannot figure out. Would love some help!
Thanks, Lucian
Hi,
Sorry to say that but this is not possible with the help of Theme options but you can do it with customization please read this article: https://wisdmlabs.com/blog/reorder-content-woocommerce-product-page/ hopefully it will be helpful for you.
Thanks.
Hello, the link you’ve provided is not helping. The stock is not a hook. It is displayed via Stock.PHP, it’s a paragraph. All I want to do is to move it below the price, it’s placed below the meta at the moment on Porto Theme.
Hi,
There is no option in the Theme to do it without customization.
Thanks.
I guess it’s something simple I got to edit but I cannot figure out what. It would be pretty stupid to contact the customization service and pay for such a small change…
Hi,
Can you please send us your site login details through our support system so we will check and try to solve your issue on your site only.
Thanks
Hi! how to make a list of products as in the screenshot? with the name, quantity, price and “add to cart” button? https://yadi.sk/i/sTpZMMoz3SBvpf
Hi,
Sorry to say that but we have not that feature in our Theme now but you can use any third party plugin for it but at your own risk.
We have searched and found something for you which will be helpful for you. 1. https://barn2.co.uk/woocommerce-product-list-view-plugin/ 2. https://barn2.co.uk/wordpress-plugins/woocommerce-product-table/
Thanks.
Some strings cannot be translated over third party plugins. For card shiping and checkout.. Only through php files edits. This is not cool. And i also cant find some strings,
e.g: log out log in page for the top menu: http://snap.ashampoo.com/uploads/2018-02-07/25HyPujZ.png
Hi,
The Cart and check out pages will be translated when you translate the theme properly and for that please contact us through our support system so we will solve it for you.
Thanks.
What updates have you made for WooCommerce 3.3.1 which has been released
Hi,
We have tested our latest Theme with the version 3.3.1 and do not finds an issue so you can use it easily and also our development team is working on the new Theme update as well you will find an updated Theme soon.
Thanks.
HI,
After upgrading to latest woocommerce version – all varations in hebrew are not working . when changing variation attributes to english – all ok.
EDIT : The problem happens only when selection “Button” in “Variation Selection Mode”
Hi,
We have tested our latest Theme and do not find this issue if you have then that may be any third party plugin confliction issue so please try once after deactivation your all third-party plugins hope you will not find an issue if yes then we need to debug your site and for that you need to contact us through our support system with your site WP Admin Login details but after extending your support extension because Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Can we have – Background Images in the Header (Menu) and background image in the page (body) different background per page as well?
Hi,
First of All thanks for showing your interest in Porto WordPress.
Yes you can change set the background image on header and body from Appearance >> Theme Options >> Skin. Please see this screenshot for better understanding: https://prnt.sc/ibpwde & https://prnt.sc/ibpwe2
And yes you can change the background image on any page from page Options. Please see this screenshots: https://prnt.sc/ibpwf9 & https://prnt.sc/ibpwfy
Thanks.
Hi,
I have a version of Porto 4.0.5 installed.
I installed version 4.1.4 and Google Maps stopped working. I removed the Google Maps map and inserted your new Porto Google Map, which does not want to be loaded for the JavaScript issue.
Then I installed version 4.1.5, Google Maps does not work again, Porto Google map does not work, the page does not show the default font type, all categories disappeared in e-shop and all products are displayed together in one bunch. The appearance of the e-shop was broken – the site was inappropriate.
Since I can not wait for a broken site to answer, I was forced to go back to 4.0.5.
The Porto template has tremendous mistakes and updates are useless when they behave unpredictably.
To avoid any unnecessary comment on my issue, I state that the system status – server is as required by your template.
Which update will ultimately be error-free and usable as it used to be in the past?
Hi,
The issues you are facing is because of you have updated your theme from the very old version of the Theme and some major updates in between 4.0.5 to 4.1.4 you have missed and we have changed the Theme design little bit in an update you can check it here on changelog: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs
And please insert Google Map API key to Appearance >> Theme Options >> GEneral >> Google Map API. Your issue will solve.
Thanks.
I believe it is up to me, the customer, when I decide to make an update. If your updates are not compatible with each other, then this is very bad. I will not update if others have found that there are big mistakes. Just read the comments carefully.
From your reply, it is clear to me that you did not read whole of my report because I also mentioned other errors, such as the complete disintegration of the template after updating to 4.1.5 – see above. I DO believe answers to problems dont come easy.
Hi,
I read your comment carefully and reply to you as the complete answer to your question and if you want to use an old version then remember that the old version is not compatible with the latest WP and Plugins version and also our development team is working hard on a new update and soon you will find an updated version release without having an issue,
Thanks.
1. New mobile header dosn`t have Search and Login icons.
2. Error in last version of Porto in Checkout page for woo older whan 3.3 Fatal error: Call to undefined method WC_Cart::display_prices_including_tax() in /home/tehopart/tparts.ee/wp-content/themes/porto/porto/woocommerce/checkout/review-order.php on line 81
Hi,
1. Can you please share your Live site URL with us so we will check it for you on mobile and provide you the solution.
2. Please Replace line 81 in themes/porto/woocommerce/checkout/review-order.php with the below:
<?php if ( wc_tax_enabled() && ‘excl’ === WC()>cart>tax_display_cart ) : ?>
Hope your issue will solve.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Screenshot: http://take.ms/YJhW2 – without search icon Screenshot http://take.ms/JKmL9 – with search icon
porto 4.1.5 Header type-13 Mobil panel – Side navigation and Default .
porto version 4.1.1 – mobil panel Side navigation was with Search icons and logo was at center. 4.1.5 – all mobil panels without search icon and logo at left.
checkout is work now. thank you
Hi,
We need your Live site URL please share with us and yes the design of the theme is change also with the new theme update.
Thanks.
tparts.ee
Hi,
Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS, your issue will solve.
@media (max-width: 991px){
#header .searchform-popup {
display: inline-block !important;
}
}
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
no sliders templates for demos in porto.zip themes files, missing! Wheres sliders?
Hi,
Please download the slider from the given Link below: https://www.dropbox.com/sh/11y05s6m1hj9rvx/AABJMQkDbor5VmTGSczqkTtva?dl=0
Thanks.
I updated woocommerce and then its showing errors for outdated templated, I thought I need to update Porto theme may be developers add updated templated in latest version, So I update Porto theme also but after then I got the same error, then I update all of my outdated templates of woocommerce after then my site layout destroy it was completely changed, Now what should I do to fix it? I have previous site backup + previous templates backup but I want to solve the issue with the latest woocommerce templates.
Please Assist I am stuck.
Hi,
Please contact us through our support system with your site WP Admin Login and CPanel Login details so we will check and solve it for you.
Thanks.
Hi, I have a pre-sale question for you. I couldn’t find out what is the select method for variable products, drop down or buttons… And another one… I plan to use Demo Shop 9 option, so I’m interested if there’s an option to change default number of columns in category view from 3 to 4 and can products take full width of template (now they use about 70% because of the menu on the left). I plan to use slider in category view to take the height of the menu on the left and then downward I want products with 100 % width of the template. I hope you understand me and thanks in advance for your answer.
Hi,
First of all thanks for showing your interest in Porto WordPress.
1. You can set the select method for variable products, drop down or buttons from Appearance >> Theme Options >> Woocommerce >> Single Product. Please see this screenshot for better understanding: https://prnt.sc/ib82of
2. You can find an option to change the default number of columns in category view from 3 to 4 and can products take the full width of the template from Appearance >> Theme Options >> Woocommerce >> Product Archive. Please see this screenshot for better understanding: http://prntscr.com/ib83du
3. You can use Porto Product Category Element and set it in setting slider view. Please see this screenshot for better understanding: https://prnt.sc/ib84hv
Thanks.
Hi, i updated to versio 4.1.4 and i liked the way thumbnails have boaders https://prntscr.com/ib534e..I later updated to 4.1.5 but the boaders disappeared https://prntscr.com/ib58qm What is the css to add them back?
Also the product image in version 4.1.5 does not have the boarder on one side https://prntscr.com/ib53v4 In 4.1.4 the boarder is on all sides which is desirable https://prntscr.com/ib53iuHi,
You can find an option for showing Product images border to Appearance >> Theme Options >> Woocommerce. Please see this screenshot for better understanding: https://prnt.sc/ib81ez
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello there, i’ve been trying to contact you for the past few days. I am having an issue with my “key” , can you please respond to my emails? Or leave a legit contact information. I need your help ASAP!!!
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
Seems your “flex” fix for Safari (11.0.3) is still not working (MAC OS High Sierra 10.13.3) ... the last column breaks to new row. Works fine on most up-to-date FF and Chrome Mac OS… just not Safari. Using most current theme (automatically updated today using Envato Tooklit theme update … as I have been for the past couple years.
Hi,
We’re doing our best to fix issues that occurred from 4.1.5 release, please understand that there can be some errors because we tried to make Porto structure more clean and fast than previous versions. We always want you to enjoy Porto!
You will find an updated Theme released soon.
Thanks.
Hi, I changed some of my categories to display as sub categories only. For some reason this is not working on the front end now and only products are displayed. The strange thing is that at first it worked randomly now it does not work at all. Any ideas?
Hi,
Please read and follow the instructions written in the below-given links hope you will find the solution to your issue:
1. https://docs.woocommerce.com/document/woocommerce-nested-category-layout/ 2. https://code.tutsplus.com/tutorials/display-woocommerce-categories-subcategories-and-products-in-separate-lists--cms-25479
If not then contact us through our support system with your site WP Admin Login details so we will check it for you.
Thanks.
Solved, was a server side issue. Thanks.
Sound’s Great! That you have solved your issue by yourself.
Thanks for contacting us. Have a great day.
