Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hi You still have fixed my issue. It’s been 5 days now. Please help me. I cannot change the product Layout. The UX theme customizer is locked to “change colour”. Please help. I have given my wordpress details via email. Please it’s been so long.

Hi there,

I have checked our helpdesk and it seems that all your tickets have been attended to. Do you have a ticket ID for this particular issue?

I don’t have the ticket ID for some reason. But I will resend you my issue again via email. And I will give you my Username (GrandMasterSensei) as reference.

Hi I understand my support have expired. But please take a look. I’ve sent you via email regarding my details. The ticket ID is 60254.

Does anyone seem to have the issue when upgrading to the latest Version variable products no longer show a price ?

Hi there,

Please send a link to your site via support and we’ll look into it.

After updating flatsome theme, wordpress, and woocomerce the option Set product image is not working please help. I cannot add product image

Hi there,

Please clear your cache and try again.

Hyde014, its a google font called Dancing Script, https://fonts.google.com/specimen/Dancing+Script

What is the default font for the ALT-Font – it doesn’t seem like LATO and the default selection just says SERIF – but thats not a font. Please advise…

Hi there,

The default ALT Font is the Dancing script https://fonts.google.com/specimen/Dancing+Script

updated to 3.5.1 today on one of my themes, launched the site live, and the header and footer defer back to the default , with the flatsome logo. I switch the domain back and it reverts back to what it’s supposed to be…. ?? is there a fix for this? anyone else experiencing this?

seems like the disconnect is the customizer options…

So , i figured out a workaround for the time being. I had a working copy of the site with the options intact. I exported them from the advanced menu , then imported them into the install that lost the options. Once saved, it restored the theme options. Just wanted to post this to share the info.

Hi there,

Glad you figured that out :) You need to also copy the theme options to the new site.

the image sizing for this theme is a total disaster, even with the correct sizes, the image sizing doesnt have the options for contain, fixed, or tiled :/ when is flatsome going to fix this?

Hey getting this error, why? Warning: implode(): Invalid arguments passed in /home2/founewde/public_html/Test/wp-content/themes/flatsome/inc/shortcodes/tabs.php on line 48

Hi there,

Please shoot an email via support and we’ll check it out.

I want ask, when we edit any product in administration in woocommerce, so he is option “Extra” where we can write any text etc what show in extra tab in product. This feature is builtin in woocommerce or is this feature special in flatsome? We ask because we own Flatsome store and today was first time when we focus on this. Thanks for answer.

Hi there,

The feature is added by Flatsome.

Notice: WC_Cart::get_remove_url is deprecated since version 3.3! Use wc_get_cart_remove_url instead. in /home/sokoraje/public_html/wp-includes/functions.php on line 3839

how do i get rid of this appearing in peoples cart? its affecting sales :(

Hi there,

Please ensure that you are running the latest Flatsome version 3.5.1 http://docs.uxthemes.com/article/77-how-do-i-update-the-theme

Hi,

Is there any way to change the “Out of Stock” Overlay on images to “Sold out” instead.

Thanks

Hi there,

Place this snippet in your functions.php file https://pastebin.com/kMdHjwYw

Google fonts keep resetting to default in Typography setting

Hi there,

Please shoot an email via support and we’ll look into it.

Hi, Im using the Flatsome theme with a child version. Do I need to update the child theme, anytime I update the parent theme? couse Im having several issues with woocommerce since the last update, (I cant upload product images on new products) and want to be sure I’m using the child theme with the latest update. Thanks!

Hi there,

You only need to update the parent theme http://docs.uxthemes.com/article/77-how-do-i-update-the-theme

Guys its really frustrating that Im stuck with open tickets waiting days for responses for things that just get dropped, theres nowhere for me to pick up open tickets other then emailing again and again, please can someone sort this out??

No, I dont have a tiketID as there is no ticketID associated on the thread of emails I have for the issues, I reply to the issues but nobody responds…what can I do this is major urgent now

ive just replied again so you can see?

Ive resubmitted this request again, the ticket ID is now 60199 pleaserespond!

Dear,

Since updating to the 3.5 version of Flatsome it’s no longer possible to make a Text Block clickable. Only the background & the text itself. As seen in this short video: https://i.gyazo.com/b1a99ed3be2f7eb8f16ae5d37966c61f.mp4 When I go look into the options of the UX Builder I can’t see to find where to put the URL. https://i.gyazo.com/b0b8b0a899d249facaf1d52e8646872f.mp4

Am I looking in the wrong section?

Hi there :) It’s always been like that. You can only set a link for the banner, or insert a button to the text block.

Hi there :) It’s always been like that. You can only set a link for the banner, or insert a button to the text block.

Alright! Thank you very much for the quick reply!

Hi i’m interesting to buy you theme, great job, but i have a question: the website i want to create using apppresser (you can create apps with WP and this tool) and when i writing to apppresser, they tell me ask you if the UX builder have a plugin or way to work with appresser. I send you his replay when i ask if flatsone working with apppresser:

UX-Themes can provide a plugin version of there custom code. Theme makers who put all those features, which should be a plugin, in theme are not thinking of working with AppPresser. There may be a way to load all those features into the AppPresser theme Child Theme in the functions.php. Maybe contact the theme developer and ask, is there a list of add_action() that can be added to make it work, OR you might be able to find it as well.

Hi, for some reason on every site I move to live site the site logo disappears and I need to re-link it in theme options. It’s not bad issue but just to inform you about it.

Hi there,

I have tested the issue on my end and it is working fine. It might be an issue with the process. However, I’ll dig deeper into the issue.

Hi! How can I create custom color schemes for specific pages? For example I want to have primary color set to yellow on one page and set to blue on a different page?

I attempted something like this: .page-id-1 .primary { background-color: #FFFF00; } .page-id-2 .primary { background-color: #0000FF; } It seems to work but I just wonder if there’s a better or more “correct” way to do it?

Thanks ahead!

Hi there,

Tru this CSS. Place it in Theme Options > Style > Custom CSS

.page-id-88 #content .primary{ background-color: red; }

Hello

I would like to know if I can update to the latest WordPress version (4.9.4) and the latest version of Woocommerce 3.3.1 ..

I wait attentive. Regards, Toni

The latest flatsome version is ready for WooCommerce 3.3.1, but I would still wait for WooCommerce to fix more bugs.

Hey! Stock messages disappeared after updating woocommerce and flatsome – for variable products at least..

I don’t know dude.. I’ve already ruined my site once by trying to figure it out. The woocommerce-variation-availability div is empty in source code, there’s no

My message appears truncated?!? _

Nevermind, my best guess is – WooCommerce Product Bundles – not compatible

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