22360 comments found.
Hi,
The new mobile full screen overlay menu is missing the search menu (when enabled). Please fix.
Hi there,
The full-screen overlay menu has never included the search menu (the design is intended to be more minimal – this style was released over a year ago). I could look at including a search though for a future update. Do you have any ideas on how it would look?
- AJ
If that’s the case, it should be made clear in the customizer, with the mobile search menu option hidden or disabled.
I would still advocate to make it an available option. I think a simple search box with the ‘Search’ placeholder would work just fine. Just don’t add an associated Search menu item, that would be redundant and unnecessary.
It’s a simple UI/UX. Some people put it as the top, but I would prefer the bottom as I usually keep my menus short and I prefer people to go through regular menu item before they try to do a search (I’m not a huge fan of how wordpress does search).
I totally agree about hiding the option if it can’t be applied to the current settings, I do a lot of conditional checks in the customizer I must have forgotten this one 
But instead of hiding the option it does make more sense to make it available in the full-screen menu, I am working on adding it now so it will be ready in Total 4.5.5.2.
Thanks again for the heads up on this! I hope you had a nice weekend,
AJ
I don’t know if it is only me or anyone else face the same problem. With the latest update I like the Social Share so much but the Twitter social share not working on my iphone. It does open twitter but no text no link nothing from my post. Just empty! But it does work on desktop. This is weird. Will check again when I have time. It is the Vertical fixed position I haven’t check with other position yet.
Can you try opening the site via a private tab on the phone or clearing your share cache?
I’m glad you like the new design 
I just tried clear cache and also use private mode and disable any optimize and cache plugins on my website too + cloudflare is on development mode, nothing work 
Can you please share the URL with the issue so I can have a look and see what may be going on. Thanks!
- AJ
ps: I hope you had a nice weekend!
Thank you AJ Yes I had a nice weekend 
Here is the URL : https://www.wpthaiuser.com/lets-review/
Hi,
Oh hey, it’s you…I’ve seen you around before, didn’t recognize your thumbnail 
I just tested on the iPhone on safari and Chrome and it’s working for me. Also tested on an iPad and didn’t have any issues. I’m not sure how to easily record the phone to show you so I also tested in crossbrowsertesting.com and it’s also working there – https://cl.ly/pWSF
Are you able to try on a different device by any chance. I can’t get the twitter share to break at all.
- AJ
Thank you AJ. Was really quick. Unfortunately not working on my phone and my ipad as well. My phone on data and ipad on wifi. So I think maybe it just me. Both of these device must sync some mystery settings behind me that I might not know lol. Some of my friends check on them phone and it seem to work like you said. I think we done here.
Thank you so much for your support and always great new update with new features everytime with always optimization in mind. I really love that.
Emily.
Any ideas?
Ah I was using #link instead of ?link. NVM

Hi, why Instagram Grid widget isn’t working anymore?
Hi,
Instagram updated their website last month, I already added a fix for their changes in the January 11 update. Make sure to update your theme to fix the issue:
- http://wpexplorer-themes.com/total/changelog/
- http://wpexplorer-themes.com/total/docs-category/updates/
- AJ
Thank you for your replying and great support! I already fix it! 
Great! Have a nice weekend 
Where in settings do I modify how the site or page name appears in a browser tab?
Hi,
This is called the “meta title” and it comes directly from WordPress and not the theme. The only way to alter it is using an SEO plugin (you should be using an SEO plugin with any WordPress site). I personally use and recommend WordPress SEO by Yoast, it’s the plugin most people use.
- AJ
Hi AJ, In Firefox I get mixed content warnings for sites that are using https . “Firefox has blocked parts of this page that are not secure”
I have force https enabled for my site but the issue seems to be the http://schema.org links. is there an easy way to replace them with https://schema.org? (maybe only needed for Firefox browser)
Thank you! Tom
Actually now it is not doing it. It may be the server settings to force https are glitchy. I don’t know. I will see if it happens again and if so what the conditions were that triggered it. Scratching my head. -Tom
Hi Tom,
If you recently switched to https it could be cache related, be sure to clear all your site cache.
- AJ
Ok, thanks AJ have a great weekend! -Tom
You too! Hopefully you can take some time to relax and spend time with family & friends 
Hi, I like the animated CSS blocks effect, but I think it always start a bit too late when scrolling the page.
Is there a way to modify my CSS and have start a little bit sooner ?
Thanks in advance.
Hi there,
I’m not 100% sure which animation you are referring to. Are you talking about the CSS animation you can select for any module?
If so, you can add an animation-delay via CSS, either targeting all items or specific ones. I can help with that if needed, just want to make sure we are referring to the same thing!
- AJ
Yes, that’s exactly it ! More specicaly, I’m talking about the delay before the animation starts. Thanks in advance.
Yes, it’s very easy to delay the animation. Here is an example CSS:
.wpb_animate_when_almost_visible {
animation-delay: 0.3s;
}
http://wpexplorer-themes.com/total/docs/making-css-edits/
Simply alter the 0.3 value to the number of seconds you want to delay the animation by. And the animation-delay CSS property is supported by all major browsers.
This will target all CSS animated modules, it’s possible to also target certain modules only by giving your module a unique classname and targeting that class.
And if you want columns already have a built-in setting for this: https://cl.ly/pR6s
I have only added the setting to the columns so far as customers haven’t requested before adding it to all modules and it does ad a tad bit of extra bloat, but I may do it in the next update 
This can be used when you have a row with multiple columns to add a different delay to each so they display one after the other.
- AJ
Thanks a lot for the help. I know why I’m building all my websites with your theme
Great work !
Hi – I am creating items in the portfolio post type which i may change to case studies, however i can see how i display the list of portfolio items in a grid using visual composer. But how do i get the actual portfolio item pages to look like the ones on your examples eg http://totaltheme.wpengine.com/base/portfolio-item/flat-icon-set-design/? I thought there would be a template somewhere at the side to set which style i would be using for that type of item. or can i create a template in templata(never done before) that pulls in the details capture on the portfolio post type. thanks
I can’t see where i would add project details or description like the example above etc
i didn’t install any demo btw
Hi,
This page – http://totaltheme.wpengine.com/base/portfolio-item/flat-icon-set-design/ – I created using the WPBakery Page builder
So I inserted a Total Image module at the top and set it to display the featured image.
Then I inserted a 2 column row with some content.
Most customers for their portfolio actually just enable the media via the Customizer – https://wpexplorer-themes.com/total/docs/automatically-display-portfolio-media/ – then display the post content underneath very simple.
But you could also create a dynamic template to use with the portfolio as mentioned here: https://www.youtube.com/watch?v=eGYuBjqkj8Q
Depending what you need, you can also add extra fields to the portfolio items to display in the dynamic template either by extending the built-in metabox via a child theme – https://wpexplorer-themes.com/total/snippets/adding-fields-page-settings/ – or using a plugin like Advanced Custom Fields – https://www.advancedcustomfields.com/
Now, if you plan on renaming the Portfolio to “Case Studies” that’s perfectly fine, but so you are aware you can also add a new post type instead. Total has full support for the post types UI plugin – https://wordpress.org/plugins/custom-post-type-ui/
If you have any other questions, issues or suggestions let me know.
- AJ
Hi Thanks for the above, I think it is best I create a new post type and have done for this so I can add more details to the page. However I can create the dynamic templates and the post grid template for it, but unlike on the above video where you use customizer to select that template for single pages etc, I am not sure of where I go to register this template as the default for that post type? Can you help?
Sorry I just found that bit on article on custom fields
Hello again, I’m trying to figure out how to customize the shop part of this theme, preferably without building the CSS from scratch. Any plugins you recommend that work well? I’d like to make these changes: - apply autocropping to images on main shop page - adjust formatting (product row height, space between items, distance between price, “add” button, etc) - change location of price/item name
I’ve already found individual plugins for these, but would prefer to have them all managed int he same place. - customize tabs under individual item (description, shipping info, sizing info, etc) - shop sidebar
Thanks! Melissa
Hi Melissa,
- Auto cropping can be setup under Theme Panel > Image Sizes > WooCommerce
- Space between items can be customized at Appearance > Customize > WooCommerce > Shop & Archives > Gap
- To adjust the padding between price, button, etc – you would need to use custom CSS. Of course if you rather use a plugin you can use something like CSS Hero or Yellow Pencil – both which let you click on any element on the site and change it’s design via a live preview window.
- Depending what you need to customize for your shop tabs you would either need to use a plugin or child theme code. It’s very easy to modify the tabs via custom code as WooCommerce has many built-in hooks/filters.
- Not sure what you want to customize exactly on the shop sidebar.
AJ
Brilliant! Thank you for the quick reply! I’ll tackle these and get back w any questions that pop up.
Hi AJ, I am trying to set the default values for my overlay header style, but all I find is this function my_wpex_metabox_array( $array, $nachricht ) {
// Set Overlay Header to 'on' by default
$array['header']['settings']['overlay_header']['default'] = 'on';
}
add_filter( 'wpex_metabox_array', 'my_wpex_metabox_array', 40, 2 );
but I need to change two more parmeters, hence the overlay style (to light) and the dropdown style (to black). How can I achieve this?
Hi,
You would just add the settings to the same function. You can view all setting ID’s under total/framework/classes/post-metabox.php
my_wpex_metabox_array( $array, $nachricht ) {
$array['header']['settings']['overlay_header']['default'] = 'on';
$array['header']['settings']['overlay_header_style']['default'] = 'light';
$array['header']['settings']['overlay_header_dropdown_style']['default'] = 'black';
}
add_filter( 'wpex_metabox_array', 'my_wpex_metabox_array', 40, 2 );
But generally it’s not recommended to alter the meta options. When you set defaults in the meta each time you create a new page they will be saved hard-coded into the page so you can no longer alter the “default” without manually editing each page.
If you have a mockup or want to explain what you are doing maybe I can provide a better alternative. Setting the Overlay Header to enabled for every single new page seems a bit strange to be honest.
- AJ
Hi AJ, thanx for your help. Above code produces an error, if inserted into functions child theme….anyway…I have custom post type (nachricht) with pre-defined user fields and a full-screen image (featured) on top of the content area. I need the overlay header settings in order that it looks good, but I don´t want the users to select the settings each time they post something.
The code is missing “function” before it – just like your original code. Sorry must have missed it when copying pasting.
If you have a post type where you want the Overlay Header on ALL the posts the best thing may be to do something like this guide: https://wpexplorer-themes.com/total/creating-dynamic-overlay-header/
This is just an example of course…but it would be very easy to essentially completely remove the Overlay options for your custom post type and automatically set the Overlay Header for the posts and then use the featured image or a different image for the actual overlay.
It’s an “advanced” modification if you aren’t a developer, but very easy if you are since Total has all the filters you need to dynamically set an overlay header which is much more efficient.
- AJ
Hi AJ,
please accept my excuses if I bother you… 
I just want to tell you that I noticed a small change in the mobile menu: the page in first position (galleries) was clickable before and the drop down menu iopened the sub-pages. Now the first position is no longer clickable and there’s a double ‘galleries’ page in the submenu.
Maybe there’s something I have not changed properly… Thank you!
https://www.robertorizzoart.net/wp-content/uploads/2018/02/screen.jpgHi,
This was an update added on purpose (HIGHLY requested). Most modern websites and top selling themes work in this way, this allows the end user to click on the entire parent link (not just the arrow) to open the dropdown. The parent link will only be added inside if it also has a link so that you can still click and go to the page.
Most websites though don’t add links on the parents anyway (they just use a # symbol) because it’s not very intuitive. Generally if you have a setup like this you would have “Galleries” at the top (no link just # for the URL) and then the list of categories underneath and if needed at the bottom a link that says “View all”.
- AJ
Thank you AJ. I will be probably stupid…but how can I transform the ‘galleries’ page into a no link parent clickable menu?
Like this: https://wpexplorer-themes.com/total/docs/adding-non-clickable-menu-links/
If you added a page to the menu you will need to instead add a “Custom Link” and then replace it.
- AJ
Done it, thank you very much!
Hi I am having some trouble with my logo resizing. Is there an ideal size to use? Initially I was using 270×90 which worked on all devices but my client wants it bigger. We have now loaded one at 557×150 which looks great on the desktop and resizes on my android phone but on my windows phone it shows the full size and I cannot work out how to resize it for this. Any ideas?
I should also mention the windows phone does not have a retina screen
Hi,
The image has a max-width of 100% so it should always resize. Can you share the URL so I can have a look? Also are you testing in IE11 on the windows phone or Edge?
- AJ
Hi I’d rather not post the url live. Can I PM you? Im using IE11
You can submit a private ticket here – https://wpexplorer-themes.com/support/ – simply request your ticket be assigned to AJ.
IE 11 is a much older browser so most likely it is a browser bug that would need an extra tweak. Can you also let me know when you submit the ticket what version of OS your windows phone is using – thanks!
- AJ
I have discovered a flaw in the Under Construction feature.
The Events Calendar plug works because you tell it that “Events” is the url name to assign to events.
The flaw comes when I try to exclude the events page from the redirect because technically there is no page “Events”, thus the redirect does not work. It appears that the url www….../events/ is not accepted either.
Yes, unfortunately you can only exclude “real pages” when using the exclude function in the Under Construction function as it’s not possible to account for every possible plugin scenario. For more advanced exclusions you would need to use some code via the available filter.
Example:
add_filter( 'wpex_has_under_construction_redirect', function( $bool ) {
if ( 'YOUR CHECK HERE' ) {
return true;
}
return $bool;
} );
- AJ
Hi, I have a testimonial carousel on my home page of which the content is blue. However I would like the ‘read more’ text to be a different colour. Is this possible? Thanks!
Yes, you can alter the link color via some CSS like this:
.vc_vcex_testimonials_carousel .testimonial-entry a { color: #000; }
http://wpexplorer-themes.com/total/docs/making-css-edits/
- AJ
Hi I tried that piece of code but it did not work?
Hi again, Ive now tried .testimonial-entry a { color: #FF0000!important;} and that seems to have worked Would this have changed it anywhere else though?
Hum…the code should work. You can see it working here: https://cl.ly/pOzh
Unless you added a custom link color some other way it should work.
Now if you want to absolutely make sure it only targets your 1 carousel you can give your carousel a custom classname like this: https://cl.ly/pPi9
- AJ
I am trying to use your theme but with the WP Bakery, it’s not letting me type anything to edit the text fields. The icon just spins and never lets me type, I’m getting so frustrated,
Hi,
Usually this is an issue either with a 3rd party plugin breaking things (did you try disabling plugins?) or with budget hosting plans where you need to increase your php memory limit. We have a troubleshooting guide here: https://wpexplorer-themes.com/total/docs/visual-composer-issues/
But you can also submit a private ticket with logins so we can log in and have a look for you: https://wpexplorer-themes.com/support/
- AJ
Hi AJ I contacted you last week and you mentioned about emailing me direct. Please send me a email KR Andrew
Please let me know what email to contact you at and an explanation of the issue you are having. Thanks.
- AJ
Hi – I see accent color changes menu item and also button background colour. However when i go to the specific areas for menu and button colours the changes i make there do not show up (can see them in the css, but the accent cssis overriding). Button text colour changes but not the actual button, same on menu i can change the hover element etc but no matter what i put in the Link colour it stays the same as the accent color. I don’t want my menu and button background the same colour so i do i solve this?
it seems to just be delayed and has sorted itself
If your site is using any sort of caching plugin make sure to clear/purge the cache whenever you make any changes in the Customizer or add any new custom CSS.
- AJ
Hi! This is an issue report:
Fixed header CSS3 animation is snappish when logo is not set (text only logo).
Reproduced on 4.5.5. Chrome & Firefox.
Correct, it’s impossible to animate things via CSS properly without an image logo, this is mentioned in the Customizer: https://cl.ly/pPeC
- AJ
Hi! I am trying to change the topbar content using a Templatera ID, but it doesn’t change. I still see the former content (even after cleaning cache). I could change this in one language, but in the other language it doesn’t work. I tried to use the same Templatera ID for both versions (the content is exactly the same), and tried to use each ID for each language version too. I can’t find the way. I use WPML. Can you help me? Thanks!
Hi,
Can you double check your setting to make sure there are no empty spaces and only the ID in the Customizer field. If there is any empty space or tab then it won’t work this is because it’s a text field I can’t just remove all empty space inside the theme (if the user is actually adding text/paragraphs) and for the function to work the field must only container the ID number and no other characters or empty spaces.
- AJ
If you want you can also submit a private ticket and request it be assigned to AJ and I can log in and have a look to make sure it’s working correctly – http://wpexplorer-themes.com/support/
Hi,
Im using the Total theme and have included a Tour element on one of my pages. How can I change the background colour of the Tour Tabs to a specific colour.
Most of the elements allow a colour choice where a hexadecimal value can be selected, but not with the Tours. I have tried selecting different classes in the custom css but the best I can get is the background of the font and not the whole tab.
Thanks in advance.
The issue with the default page builder tabs/tour element is that it has a bunch of built-in skins adding a hex color would be very complex as it wouldn’t be possible to add all that custom code inline needed to target the different accent areas.
But it’s very easy to do with some custom css. Did you want to share the URL you are working on so I can give you my recommended code to use?
- AJ
ps: I am looking to add my own custom tabs module in Total 5.0 that will be very similar to these: https://wordpress.org/plugins/tabs-for-visual-composer/