Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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This question was asked at least 5 times. FlatSome Support Theme Please This is Urgent

””””After the woocommerce updation 3.3.1 There seem to be a problem with “Quick view” when trying to click the add to cart button on the quick view pop up window then its redirect into product page.”””“

Aslso, add to cart button executing very slow

Your Answer—

UXThemesSupport Author Team 3 days

Hi Sarun,

Go to WooCommerce > Settings > Products > Add to cart behaviour and enable Redirect to the cart page after successful addition

It didn’t Fix the problem please Please please please

This question was asked at least 5 times. FlatSome Support Theme Please This is Urgent

””””After the woocommerce updation 3.3.1 There seem to be a problem with “Quick view” when trying to click the add to cart button on the quick view pop up window then its redirect into product page.”””“

Aslso, add to cart button executing very slow

Your Answer—

UXThemesSupport Author Team 3 days

Hi Sarun,

Go to WooCommerce > Settings > Products > Add to cart behaviour and enable Redirect to the cart page after successful addition

It didn’t Fix the problem please Please please please

Hi there,

I have shared the issue with the development team for review.

Hi,

In your demo you have an item for SHOP and another one for HOME in breadcrumbs… How can I achieve that?

Thanks

Hi there,

Go to Theme Options > Shop > category Page > Header and enable “Show home link in breadcrumb”

Thank you. That way I get Home item but not Shop one… any ideas?

Hi there,

The Shop is due to the page name assigned as the shop page in WooCommerce > settings > Products. You will need to edit the page’s name to Shop.

I translated the theme from English to Albanian with Loco Translate but the strings still appear in English in the theme. How should I set up the Albanian as the main language of the theme?

Hi there,

You can set the Site Language in WP_Admin > Settings > General > Site Language.

Unable to make visible my products in Categories even if Show products and categories are activated… no one can access my products because they are not visible inside the categories, please solve it asap because im losing a lot.

Im actually restoring my 2days ago vaultpres saving waiting u guys solving this issue

Hi there,

Please shoot a link to your site via support and we’ll look into it.

Why is the feature image so large? Can I make it smaller? I tried uploading a smaller size, but it seems like it just defaults a certain size.

I updated Flatsome to version 3.5.1 last week and also updated Woocommerce to Version 3.3.1 on my test site https://test.iframebabyphotos.co.uk/shop. Now my two products have disappeared from the shop page ? I haven’t updated my ‘live’ site yet so you can compare https://iframebabyphotos.co.uk/shop. Thanks.

Hi there,

The products are displayed here https://test.iframebabyphotos.co.uk/product-category/uncategorized/. To resolve the issue, please go to Theme Options > WooCommerce > Product Catalog and set the Shop Page and Category Pages display to “Show Products.”

Thanks that’s sorted the problem. The Woocommerce section is a new feature in Theme Options ?

Hi, I sent a support request last week regarding a problem with the latest update and I haven’t received a reply yet?

Hi there,

I can’t seem to find any open ticket on our helpdesk. Do you have a ticket ID I can use to follow up the issue.

I’m sorry but I didn’t receive a ticket ID ?

How do I set the pixel width to control when it should respond for a tablet?

Hi there,

You will need to edit the theme’s CSS files to tweak the responsive breakpoints.

You can help me by telling me at what point in the css file the width limits they define desktop/tablet/mobile view ?

My customer order this theme. But I haven’t the role to access their account. I’m the developer. I have 3 question. Hope you can answer me.

First, I add the product with style normal (I choose that optional because it have many options to custom like: can align text and change animation). But I can’t find any option to add feature ‘hover to change image’ like default style.

Second, I build the site with the landing page and feature product. My customer required in homepage must have least 30 product. To buyer can see. Because in homepage have many elements like the slider, pots, introduction, about, why to choose us,... And the product is in this. I think about pagination in Product. The Flatsome team can provide any API or function to do this. Or optional in the theme? I think many users have same the problem. Almost my customer require show much their product in the homepage, another element also important. About 30 product, each row is 3 product. Must have 10 rows to show. That incredible.

Third, I can’t find any option to change the style in the Product page. I want to change it to normal style to align text to center and add some animation for text and image.

Hi there,

1. The feature is default in the template. To activate this feature, you will just need to add images to the product gallery.

2. You can configure the theme to display the products as desired using this element http://flatsome3.uxthemes.com/elements/products/

3. You can find the settings in Theme Options > shop > Product Page. However, we do not have settings to add add animations to the elements.

At the problem 2. How to show all product and paging? In the homepage, I drag `Product` element and config at total post (change to null, it only show 8 product). How to show all product. I can’t find the function paging in `Product`. About 4/10 my customer requires this feature. They think many products in homepage is most feature important. Can you help additional paging feature?

Uncaught Error: [$injector:modulerr] Failed to instantiate module uxBuilder due to: Error: [$injector:nomod] Module ‘uxBuilder’ is not available! You either misspelled the module name or forgot to load it. If registering a module ensure that you specify the dependencies as the second argument.When I use UX editor

I had use WordPress MU Domain Mapping in web net

Awesome :) Good luck with your site

@UXThemesSupport How can I solve this problem?

Hi I love this them. In the future plans can you please add more templates( blocks) for different types of sites? like authors? I sell books and such, but almost all your sites are for clothes ….A shop for books is slightly different than for clothes.

Hi there,

Please place this feature request here https://uxthemes.canny.io/flatsome

How do I fix Xframes options. It seems the reason why the ux theme builder is not working/loading is because of this problem. How Do i fix xframes options

Hi there,

Please shoot an email via support and we’ll look into it.

Hi, is product flip still available? I want to show the front of the product and upon hover, show the back. I saw this link but it’s now broken? http://flatsome.uxthemes.com/shortcodes/shortcode-product-flip/

Hi there,

Yes :) You can see the element here http://flatsome3.uxthemes.com/elements/flip-book/

Hey that wasn’t what I’m after? I’m asking about the shop page.

I.e. the products on this page discoveryournook.com.au/shop/

Is there any option to ad google adsense in every product description tab? And under the category pages, Just under the page number.

Hi there,

I’m afraid we do not have a setting for this. You will just need to edit the theme files.

When Infinite Scroll is enabled, the new content is loaded underneath the “bottom content” area that can be set in the category settings. This is where I write my SEO text, so I can’t delete it.

Hi , how to enable “custom post type” search ? thanks

Hi there,

I’m afraid we have no setting for this. You might need a plugin.

Hello,

I updated the Woocommerce plugin on our test site and also updated our Flatsome theme, however Flatsome is still having a compatibility issue with the Woocommerce 3.3.1. On our product page http://mekenibandit.site/products/, our products should appear on this page, but instead it’s the categories that are appearing.

I got in touched with Woocommerce to resolve this problem and we found out that Wordpress and Woocommerce are still mapping product IDs correctly. If you type http://mekenibandit.site/?p=, then that’s the prefix to go to whatever page ID is after that. Pulling from the shortcodes in that page, 176,271,274,378,379,366,364 are all product/page IDs, so if you go to http:mekenibandit.site/?p=176 it redirects you to a product page.

Since the shortcode is pulling in categories, though, then something is interfering with regular Woocommerce functionality. There are a lot of reports that Flatsome needs to update so the shortcodes redirect correctly.

Hope you guys could help us with this issue. Looking forward to your reply. Thank you.

Hello,

Thanks for responding. However, the shortcode [products ids=”“] is still pulling the categories as opposed to the products.

This is what I noticed, if I use the shortcode [product ids=” “] on a regular page, it’s pulling the products (http://mekenibandit.site/products-test/). But once you assigned that page to Shop Page in Woocommerce settings, then that page would look like this (https://mekenibandit.site/products/), it’s pulling the categories as opposed to the products.

This issue has already been resolved.

Why don’t you make license key in the theme? I am so tired to download the updated theme and then upload it again

Hi there,

We have an automatic theme update feature that you can use http://docs.uxthemes.com/article/77-how-do-i-update-the-theme

Folks “Uncategorized” product category is showing on my woo commerce sites on the shop page sidebar. As i only use flatsome on my sites, I dont know if ts the latest update by you guys or woo commerce or both :-) But I can’t seem to delete or hide “uncategorised”. Is there a fix. thanks!

Hi there,

‘Hide empty categories’ in the widget to hide it.

Question: Can I save the layout used in one page so that I can use it then after in other page?

Hi there,

I’m afraid we do not support that feature at the moment. However, our development team are working on that feature https://uxthemes.canny.io/flatsome/p/ux-builder-templates

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