Hi Giovanni,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

I’ve opened 2 support tickets but have not received a single reply to my queries. Your support website only allows you to open a ticket but doesnt show previous tickets opened.

Please sort out my problems or give me a refund.

Hi,

1. How do I edit this page: http://verve.properties/rooms/double-room/ i. I want to show more pics of the rooms, how to add them ii. I want to add more areas (bathroom, kitchen, living room, master bedroom, 2nd bedroom in apartment areas. iii. How to add general information like – nearby restaurants, places of interest etc iv. Show more apartments in right side column under the booking engine v. I want to change from Room Services to Services/Amenities

2. How to replace your booking engine with TOKEET booking engine?

Regards, Giovanni

Hi Giovanni,

this is not possible, can you please send to me the links of the tickets that have not been answered ?

To see all your tickets you have to log in with your credentials on our support platform, then click on the button at the top right of the screen “My profile” and then on “Topics Started”.

Let me know

Have a good day Bye

Hi,

we normally reply in 24/48 hours during working days.

I ask my team to send the answer again to you, maybe there were some problems with the emails and it did not arrive.

Have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

if you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.

Have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi Giovanni,

we can’t delete any tickets so probably your ticket has never been created.

Remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased ) for the correct ticket creation.

If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.

Have a good day Bye

Hi,

please send to me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.

Have a good day Bye

Hi,

thanks for the information!

We don’t have any problems on our side with Chrome on mac, can you please send an email to newgraphicses@gmail.com with some specific informations on your Chrome version ?

Have a good day Bye

Hi,

sorry, you’re right .. I cleaned the cache and now it works.

But, I found another issue, MAX NIGHT PRICE selection on Samsung s6 does not work.

Hi,

it works well but since we use the jquery slider library you have to click and not use the swipe touch.

Have a good day Bye

Hi,

thanks for the interest.

Yes sure you can set specific prices on specific dates with the exceptions feature.

If you buy the theme please follow the video installation on the documentation for have your site as our demo in few easy steps.

And for any problems you can open a ticket on our support forum.

Have a good day Bye

Hello, just wanted to know if there is a way to remove the footer? The default one which is customised trough widgets. You can see the footer here: https://preview.ibb.co/fRVxen/footer.jpg

Hi,

yes sure you can

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye