Hi,

To be honest I don’t have experience with any cookies plugin for WordPress but this one looks nice have you tried it? – https://cookieconsent.insites.com/download/

- AJ

thanks a lot, this works fine for me !

No it should be working, does it work when you check my live demos? Example: http://totaltheme.wpengine.com/samus/

If you recently updated your theme – http://wpexplorer-themes.com/total/changelog/ – make sure to clear all site cache. If you still have issues please share the URL so I can take a look. Thanks!

- AJ

Thank you for the quick response – I actually just updated my site to see if that would help the problem and it did not. http://motioncontrolsrobotics.com

Can you also plz let me know how we can make the top bar semi-transparent?

Hi,

1. This isn’t available in the theme by default so you need to use custom CSS for this. You can see in the example shared how they did this by adding a unique classname to their page builder columns then some CSS – https://cl.ly/pX5Y via the before pseudo tag.

Depending where you want this exactly (on a specific module, column, archive, etc) the code may vary.

2. Under Appearance > Customize > Header > Sticky Header there is an “Opacity” setting you can use for this – https://cl.ly/pXIo

3. The topbar is actually 100% transparent by default, there is no background added to the topbar. Are you trying to place the topbar and/or header over some sort of custom banner absolutely? Like this: http://69.16.232.82/ap-dev/safetechnical/about-us/

If so, there is an option for an overlay header but it’s for single pages – https://wpexplorer-themes.com/total/docs/overlay-header/ – if you want to do something more like the site mention above globally on your entire website it’s possible via child theme modifications (using different methods) I can guide you in the right direction for that if needed let me know.

- AJ

Oh I see what you mean, because you have the blog grid set to display the “full content” and not just the excerpt and the content has VC items.

Here is a fixed file: https://cl.ly/pXbk

If you update via FTP at Total/vcex_templates/ it should fix the problem.

- AJ

That worked! Thank you for the quick fix.

No problem, thanks for the heads up!

Hi Sander,

If you are being “maxed” out this is going to be a server issue but there are a few server problems that could affect it. Is there any chance you can access your server error logs to see what error is generated when trying to add multiple images? That would help me give you the exact fix.

Or if you want you can submit a private ticket with both WP and FTP logins – https://wpexplorer-themes.com/support/ – so I can enable WP_Debug and look for you. Just request your ticket be assigned to me ( AJ the theme developer) because this can be a bit complex to troubleshoot.

- AJ

Great THanks!

Hi,

Forgot to mention, if you can’t or don’t want to renew support at this time to submit a private ticket you can also email me directly at wpexplorer [at] gmail dot com.

- AJ

Thanks

Hi,

There is already built-in support to select your Elementor template in the header builder : https://cl.ly/pWwF

I don’t have too much experience with Beaver builder, do they have a template functionality? If so I can also integrate it.

Although you can also just create a standard page for your header/footer layouts. Because the way it’s coded is it simply grabs the selected ID and returns the content of that page/template where the header would normally be.

Let me know if you have any other questions,

- AJ

Can you share the URL?

If the option is set in the Customizer and it’s working in the Customizer but not on the live site then it would be a caching issue – that’s the only reason something would work in the Customizer and not the live site because when you preview it in the Customizer it’s using the same exact code.

One thing to mention though and maybe this is causing the confusion…In the Travel demo I tweaked the accent but also the button colors so you may just need to change the button colors as well if you are looking specifically at the buttons – https://wpexplorer-themes.com/total/docs/button-colors/

- AJ

ah yes this was the problem thanks a lot. it was really confusing

I will update the demo to only use the accent color for the buttons, thank you for letting me know it’s confusing!

- AJ

You have a few options. Currently it looks like you added the slider inside the page content. So you can either:

1. Remove the slider from the content and instead add it under the page settings slider tab as shown in the first part of this doc page – https://wpexplorer-themes.com/total/docs/adding-sliders-top-pages/

2. You can enable the WPBakery page builder for your homage and insert the slider inside a “stretched” row so that it stretches the slider across the whole page. Like this: https://cl.ly/pWlt

3. You can set the current page to “Full-Screen” layout but then your instagram grid will also stretch – https://wpexplorer-themes.com/total/docs/content-layouts/ (not really recommended).

- AJ

lovely, thanks!

It’s possible you are logging in with a different account, can you try in a different browser. When I check the support site is showing both licenses for this username: https://wpexplorer-themes.com/support/verify/?username=carmentvaalba

So you shouldn’t have issues. But sometimes the Envato API gets “stuck” on a different account if you ever logged into a different account and you may need to switch browsers.

If it still doesn’t work I can try removing your username from our support site so you try logging in again and see if that works.

Of course you can always ask for help here as well

- AJ

Hi,

Unfortunately this functionality isn’t included in Templatera because of how items are saved and pulled. What you would have to do is network activate a custom plugin that adds default templates via code like this:

// Add default templates
function myprefix_vc_default_templates() {

    /* Default Template 1 */
    $data = array(
        'name'         => esc_html__( 'Default Template 1', 'total' ),
        'weight'       => 0,
        'custom_class' => 'myprefix-custom-vc-template',
        'content'      => '[vc_row][vc_column][vc_column_text]Your template content[/vc_column_text][/vc_column][/vc_row]'
    );
    vc_add_default_templates( $data );

}
add_action( 'vc_load_default_templates_action', 'myprefix_vc_default_templates' );

Where “content” is the content you want in the template which you can get by creating a template and then inspecting it in “text” mode – https://cl.ly/pVbN

- AJ

Thank you so much for the help!! One more question. Within an individual site, is it possible to show a different header or footer based on where the user came from (referring URL)? EX: if i want to show a specific header/menu when someone clicks on ”/about/?ref=abc” vs. clicking on ”/about/?ref=def”. I have used the header builder and footer builder but was not sure if it could be possible to dynamically swap out since it’s being pulled in from a separate place already.

Definitely possible There is a filter included in the theme named “wpex_header_builder_page_id” which can be used for altering the header ID.

If you aren’t familiar with filters see here: https://wpexplorer-themes.com/total/docs/use-filters-wordpress/

Example code:

add_filter( 'wpex_header_builder_page_id', function( $id ) {
    $ref = ! empty( $_GET['ref'] ) ? $_GET['ref'] : '';
    if ( 'abc' == $ref ) {
        $id = 3; // where 3 is your template/page ID for the custom header
    }
    return $id;
} );

The footer builder has the same filter just change “header” to “footer” to target the footer.

- AJ

I checked on Chrome in Android and it looks good as well.

Are you using any sort of CDN on the site, maybe CloudFlare? It’s possible I’m getting different assets loaded on the site then you are.

This is a screenshot from a Nexus using Chrome: https://cl.ly/pftr

But also chrome on your phone works exactly the same as chrome on your desktop, so if it works on the desktop then it should work on the phone, do you have issues on your desktop?

The icon is positioned via absolute positioning which works in all browsers, so it really is impossible for this to happen if your site is loading the correct styles – https://cl.ly/pftc

I had previously switched it in 4.5.5 to use a flexbox model instead of absolute position but there are issues with some devices not properly setting flexbox containers causing the issue you see, which is why I switched it back to absolute position which works in every single browser known to man.

- AJ

Hi, AJ. I am actually on CloudFlare! Do you have a different or preferred CDN to use with Total?

Cloudflare is great (I use it as well – I actually have 6 domains on their $20/month plan), but whenever you update you need to remember to purge the cache.

What I do when I update things is I set Cloudflare on development mode, update the site, purge any site cache then log back into CloudFlare purge the cache there and then disable development mode.

- AJ

Hi,

This is part of WooCommerce because every product needs to be assigned in a category. You can simply ignore it or you can rename it to your most commonly used category.

- AJ

Hi,

You can do it either via CSS to target ALL staff modules like this:

body .staff-entry-details { background: #fff; padding: 25px; }

- http://wpexplorer-themes.com/total/docs/making-css-edits/

Or by editing the module like this: https://cl.ly/pVr7

- AJ

thanks !

The only way to do this would be using the Footer builder function – https://wpexplorer-themes.com/total/docs/footer-builder/

And using the Visibility Settings in the Page Builder to show/hide content accordingly (either by showing/hiding specific modules or entire rows) – https://www.youtube.com/watch?v=CcZbB6GaETg

- AJ

thanks – I will try it

Hi,

If you want to add it in your child theme you would either add a .js file to your child theme with your code and use wp_enqueue_script to load or if it’s not a bunch of code you can add it inline via the functions.php file either by hooking into wp_footer and using inline script tags or using the wp_add_inline_script function.

More info here: http://www.wpexplorer.com/javascript-wordpress/

- AJ

Maybe this explains better what the changes were in the last update – https://cl.ly/pVpG

So as I mentioned we were getting requests almost everyday to make the ENTIRE parent item clickable on mobile since clicking just the arrow is not so user-friendly. But if you have a link on the parent element and clicking it opens the sub-items you can’t have it go to the page because then you will never get to the sub-items so now if you have a link on the parent it will be added in the dropdown and when you click the parent it will only toggle the dropdown and not go to the page.

I hope that helps explain better the changes on the mobile menu. Of course desktop won’t change because on desktop you can hover (you can’t hover on touch devices).

But to be honest this page – https://resourceanalytical.com/clientele-services-solutions/ – is just linking to the sub-items so it doesn’t really need to exist on mobile and it could be hidden via CSS:

.wpex-mobile-menu .sub-menu .menu-item-4327 { display: none; }

- AJ

Thanks, and that clarifies the changes.

To be honest back to you, the content of this page – https://resourceanalytical.com/clientele-services-solutions/ – and whether or not it really needs to exist on mobile, is not a tech support issue, but is instead a call for us to make for whatever internal reasons we might have, whether having it is just our preference at present, or whether we’ve had feedback from clients or prospects or partners or financial backers saying that they would just like for their own convenience or other reasons to see that list on a page of its own, or whether that one page for whatever mysterious reason tends get more search engine clicks than most of the other pages, or whether we’re planning on adding copy and graphics to that page (which is in fact the case), or whether we decide to leave it just as it is.

Oh I totally understand. I just wanted to let you know that was an option and took the time to provide you with the code incase it is something you wanted to do.

Of course it’s impossible for me to know how your business/website operates but I like to be proactive and provide suggestions/options to customers that I think they may find useful to save them time/effort in the future. But you never have to take my advice, it’s just there to provide added benefit if wanted

- AJ

Unfortunately you can’t delete comments here on ThemeForest

Hi,

Are you actually displaying different images in the page title for different pages? And if so on how many pages? Because if it’s only a few pages you could just disable the page title via the page settings and then insert a row with a background and a heading, breadcrumbs module at the top of the page instead. Like this: https://cl.ly/pUj4 (just made this quickly for you so I know it’s not perfect, but shows the basic idea)

If you are setting the page title background on tons of pages either via hooks of manually then the right way to alter this custom header style is via CSS. Example:

- AJ

Shoot the code didn’t paste above, here it is:

body .background-image-page-header .page-header-title,
body .background-image-page-header .page-subheading
body .background-image-page-header .site-breadcrumbs { color: #000; }

- AJ

Great, thanks so much! I figured CSS was likely the best way, but just wanted to make sure there wasn’t a universal hook to stop the page headers/subheaders/breadcumbs from turning to white when a background image was added.

We do not keep the extended license enabled by default because it could allow customers to re-sell the theme as is which we do not want people to do. However, depending what you need we may be able to come up with an agreement and temporarily enable it (it would be $2,950).

The extended license though only gives you 1 license code though and this license is only if you are creating a website for example like wordpress.com where you have Total enabled on an entire multi-site for all clients. It doesn’t give you unlimited licenses for unlimited websites.

That said, depending what you want we can instead do a “bulk” sale at a discount. For example if you need to just buy 100 licenses you could do a bulk purchase of 100 licenses at a discounted rate by contacting Envato – https://envato.com/contact/ (click on Sales&Bulk Purchases).

This is the best route if you need to buy a lot of licenses, for example 50+ licenses at a time.

- AJ

is it possible to get bulk license for 5-10 licenses

You can send Envato an email to see if they are able to provide you with this. Because Envato takes 30% of the sale plus a fee and taxes take another 30% I personally can’t afford to offer sales for such few purchases and still pay for hosting, marketing, support staff, updates, etc. But maybe Envato can give you a discount based on their fee.

If you are doing client work, what most freelancers do is simply charge the client an extra $60 to cover the theme cost. Often developers will actually have the client purchase the theme on their own account, this way they can always contact me if they need help in the future.

- AJ