Hi,

You can do it by using the codes as per your requirement is written in this doc: https://isabelcastillo.com/change-product-description-title-woocommerce

OR

Also like @metuza said by using translation as well.

Thanks.

Hi,

This may be any third party plugin confliction issue so please try once deactivating your site all third party plugins and check your site after removing the browser cache hope you will not find an issue if yes then we need to debug your site so please contact us through our support system with your sit WP Admin Login details sow e will check it for you.

Thanks.

Hi,

Could you add iframe tag in the text mode?? If no then please try once inserting iframe tag else we need to debug your site so please contact us through our support system with your sit WP Admin Login details sow e will check it for you.

Thanks.

Hi,

1. There is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by Smartwave. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.

So no need to activate it, just ignore the message and feel free to use it.

2. Which license key you are talking about??

Thanks Have a nice day

Hi,

You can change the Product Archive Page layout as per your requirement from Appearance >> Theme Options >> Woocommerce >> Product Archive and sorry to say that but we have used woocommerce plugin and there is no option to showing filters above the product listing in it and if you make sidebar sticky then there should be on both the desktop and mobile version as well please see this screenshot: https://prnt.sc/iffr4k

Thanks.

Hi,

I enabled the Sticky Sidebar but it doesn’t appear on neither desktop nor mobile. Is there anything more I should do?

Hi,

Please contact us through our support system with your site WP Admin Login details so we will check it for you.

Thanks.

Hi,

Thanks for your suggestion and we are forwarding your suggestion to our development team and then they will look through it.

Thanks.

Hi,

Look likes some files of your theme crashed please install the theme again via CPanel your issue will solve if not then contact us through our support system after extending your support extension.

Thanks.

Hi,

Your ticket reply has been sent please check your ticket reply.

Thanks.

Yes, BUT the original ticket #26488 it was never solved

Hi,

You replied to your ticket after a week and your ticket was marked as closed so you need to create a fresh new ticket for every new issue you will face so please create a fresh new ticket.

Thanks for your understanding.

Hi,

Sorry to say that but this is not possible with the help of Theme Options.

Thanks.

Hi,

We have tested our latest Theme and it is purely mobile friendly as well if you have an issue then please share with us with the help of screenshot foe our better understanding.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Thanks

I know that functionality but what I need is “combined” categories functionality

e.g. product categories are “Men” “Women” “Shoes”

I’d like to display on one page is “Men Shoes” and in the other is “Women Shoes”

Is this possible?

Hi,

Sorry to say that you can not combine the categories. There is no option in the theme to do that.

Thanks

Hi,

Sorry to say that but this is not possible with the help of Theme Options.

Thanks.

Thanks for the reply

Will the below plugins Compatible with theme

Regards

Hi,

Sorry to say that but we did not test those plugin with our theme yet but you can use it as per your requirement.

Thanks.

Hi,

Please Replace line 81 in themes/porto/woocommerce/checkout/review-order.php with the below:

<?php if ( wc_tax_enabled() && ‘excl’ === WC()>cart>tax_display_cart ) : ?>

Hope your issue will solve.

Thanks.

Unfortunately, there is an issue with Stripe where it is not working on checkout page due to CSP violation.

Please seriously look into it. It is somehow a combination of WC and Porto. It will impact all your customers using Stripe directly on the page (i.e. not using checkout popup option).

Per my checks, the woo checkout page is unable to load scripts from https://js.stripe.com. The request is violating “Content Security Policy” rules of one of the 2 hostnames involved (www.mydomain.com and js.stripe.com).

To check this, clear your cart, add the product to cart, go to checkout page. There, open your browser console. You may need to refresh the page in sequence. You will see the full error message related to the Content Security Policy rule.

Please investigate and fix it …

One more request: could you please implement an option to convert Coupon Field from dropdown to just clickable text. Even if it is implemented as dropdown, it should remain collapsed, otherwise we get cart abandonments!

Hi,

Ok sir we have forwarded this issue to our developer team to solve this in next theme update.

Thanks

Hi,

Your site shows server error 500 https://prnt.sc/iey2ot which means your server requirement does not meet the latest Theme and Plugin minimum requirement you have to update your theme again but after making sure that your server requirement must meet the latest Theme and Plugins minimum requirements.

Please try to install/update your theme by yourself first if you fail then we will do it for you. Please follow the below steps:

1. Take the complete backup of your current site.(If you are updating theme)
2. Go to CPanel wp-content/themes and rename old theme Porto to anything.(If you are updating theme)
3. Upload the latest zip file of the theme there in wp-content/themes.
4. Extract the zip file of the theme there.
5. Go to WP Admin Panel >> Appearance and activate the theme there.

Your theme will be updated easily.

But First please make sure your server requirements is meet with the latest Porto WordPress theme requirement if not then please make sure to set first server requirements as below: You need to agree to the following requirements.

Wordpress 4.0 or higher.
PHP 7.0 or higher.
MySQL 5 or higher.
Memory Limit 64M or higher.

RECOMMENDED PHP CONFIGURATION LIMITS

Many issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own or contact your web host and ask them to increase those limits to a minimum as follows:

max_execution_time 1000
memory_limit 64M
post_max_size 32M
upload_max_filesize 32M

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

They meets now but problem is here again. Porto support LiteSpeed?

Hi,

Your message reply has been sent please check it.

Thanks.

I wrote but no news.

Hi,

This is an agent from the Porto Customer Support team with an update on your request – I just want to apologize first that my reply comes a little late.

And your support account has been created successfully and the reply of your email has been sent please check your email.

Thanks.

Hi,

Sorry to say that but you can not do it for the particular or individual member but you can do it for all from Appearance >> Theme Options >> Member >> Member Archive. Please see this screenshot for better understanding: https://prnt.sc/iey1kl

Thanks.

Thanks a lot, that’s how it’s done, but it’s an OnSide page and the members are added via the “Porto Members” element

Hi,

It will also work that page where you have used Porto Member Element you just need to go to Appearance >> Theme Options >> Member and select that page as a member page your issue will solve. Please see this screenshot for better understanding: https://prnt.sc/if48pp

Thanks.

Hi,

For font issues(changes after theme upgrade), it may be related to redux framework issue, you need to choose font again in theme options and save configuration again. Your issue will solve.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

There is no font issues, only SSL issues about loading font protocol. Which calls google fonts domain without SSL and this gives error to chrome browser. I mean I have find where theme calls fonts.googleapis.com I need to add “https” front of the domain?

Hi,

Please contact us through our support system with your site WP Admin Login details so we will check it for you and also explain your issue there with the help of screenshots.

Thanks.

Hi,

Thanks

Thanks for the solution, I appreciate!

There’s a problem using the unminify, after I’ve unminified the theme.css file, the site is looking wrong and everything messed up. Can you update the theme with files not minified? Looks like the last update minified the theme.css file.

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Fixed it allready but thanks.. And if my support is over.. Can i still use the support forum then? It has been a long time since i needed support.

Hi,

You need to purchase the support extension first because this is Envato Policy.

Thanks.

Hi,

Yes, the method you write in your comment is the correct way to modify Skin_1.CSS in the child theme.

Thanks.