1317 comments found.
How to fix! the below issue see below screenshots
https://screenshot.net/eqe3qh8 https://screenshot.net/9le1lsjCould you please clarify how you have purchased the theme? Have you used another ThemeForest account?
Regards
Yes
Ok, in that case, could you please provide me your purchase code in the live chat: https://stylemixthemes.com/ and we will help you.
Regards
There is not any option to add callto: in numbers!
HI
You can add callto lin, please open a new ticket, our engineers will help you.
Regards
Your engineers are always giving answer in infinity loop!
Oh, sorry for the misunderstanding! We recently released a new update which allows using extra parameters for button links. So if this option is not working on your site, please contact us via support ticket system.
Also, could you please clarify how you have purchased the theme? Have you used another ThemeForest account?
You have terrible loading speed reports on gtmetrix, pagespeed and pingdom tools… http://pearl.stylemixthemes.com/
I won’t buy your theme, but fix that for your other potential clients…
Hi
Temporarily we disabled cache plugin, if you will use auto-optimize plugin on your site, you will get more than 90% scores.
Regards
Hi there,
I have updated theme to the latest update 2.1. I’m using WPML latest version and since I updated the theme I lost the option to save translations.
When I go to translate a Page, I see all the fields to be translated, but at the bottom of the page where WPML shows the progress and save button is GONE.
https://www.screencast.com/t/UrIMOq5htUsing the latest version of Wordpress as well.
If I changed themes, the option to save translation shows.
Please help us with this as we are launching site this week and we are finalizing the translations. Thanks,
Hi,
Please create a ticket with your site credentials and our engineers will check it for you.
regards
on header builder, the address is not showing but are still on the home page and I can not change them. any idea? see image http://prntscr.com/iks3aa
Hi
Could you please create a new ticket with your Cpanel and WP-admin credentials, our engineers will check it.
Regards
Hello, This theme is perfect for a project I’m working on. I wanted to know if this theme is compatible with Charitable and GIVE plugin? Thanks!
Hi,
Unfortunately, we didn’t test these plugins in the theme but they should work without any problems.
regards
Thank you for the quick reply
You are welcome 
Hi there,
I need to know how I can enable categories for Post types like testimonials, Sucess Stories, Media Events? There are some content type I want to introduce using the Post types but I need to be able to categorize them. how can I accomplish it?
Thanks!
Hi,
Unfortunately, these post types don’t contain categories by default. It needs to customize the theme templates via Child Theme in order to include such options.
We can recommend you to offer customization service in our maintenance support department.
regards
any verified plugin that can do custom posts and taxonomies and that is varified to work with your theme?
What Post Types of the theme include categories?
Please have a look at this manual in order to create custom post types in WordPress.
Projects, Events, Services, Albums, Videos, Staff and Products post types are contain category option.
regards
Any news on the Google Maps API fix?
Hi,
Google updated the map API modules, therefore, there are some conflicts with Google Map module in the theme. Please create a ticket with your site credentials and our support engineers will fix this issue for you.
regards
Hi, 2 questions.
1- Does the theme compatible with Polylang plugin? 2- Is it possible to import all demos data at one time?
Thanks.
Hi,
1. We didn’t test the theme with PolyLang plugin, but it should work without problems. If there would some difficulties with that, our support engineers will kindly assist you.
2. Unfortunately, it isn’t possible to import more than one demo content by default. However, you can import demo pages to your site from any layout of the theme.
regards
is it possible to make a event sidebar that list upcoming events, so the layout looks like ex recent post list? Kind regards
Hi,
Please try to use “Upcoming Events” element on the sidebar.
regards
There seems to be an issue after the latest update. I added the wp-bakery map and added two addresses as well. Now the map is showing a blank screen with the addresses. It worked with the earlier version but as soon as the update is installed it is misfunctioning. Please help me with a fix :cry:
HI
Google Map updated their API, and we will try to upload update which will fix the issue today.
Regards
There is no update yet after two days of dropping the comment. Please help..
HI
We are really sorry for the delay, we already uploaded an update, it will be available within a few hours.
Regards
It still shows that the last update is from February 15th
You will be notified when update will be available, please wait,
nice work
traivan98
Thank you)
Feature Request: It would be awesome to create more than just one headers with the builder and the ability to choice a main (default) one and one per page if needed. So you would get a realy unlimeted multipurpose theme. I am waiting for this feature, because I need to create Landingpages (One-Pager) with a different menu. Check out, how the theme “megatron” do this. I like your theme, but this feature is a must have! Without this, I have to use the megatron theme again.
Hi
Thank’s for the suggestion, we will try to add such feature in the future update.
Regards
Hi, how do i add the post carousel to my website? i imported the viral demo but it didnt show the post carousel under the top header.
Hi,
Please try to change Post filter to “Popular” in the Pearl Post Carousel Settings. You can find it under Sidebars -> All Pre content -> Pre Content section. “Hot” and “Trending” display popular posts for the last day and the last month respectively. Therefore, demo posts don’t display on your site.
regards
Hi, Thank you so much for the prompt reply. Your work is amazing. just one more question. i have deployed your theme on a domain and doing modifications there. in a few days i wish to move to a different domain, how can i do that?
btw i was interested in your gtmetrix score, link expired and so I ran my own test, 74 & 64 … whats that about.
Hi,
We will check the link and correct it ASAP. Thank you for your informing.
regards
How to search projects by category?
Hi
Please contact our support team, they will help you with your question.
Regards
Thanks for your help previously with the Pearl theme.
Is there a way to connect a Patreon goal counter (www.patreon.com) which is very popular with YouTubers especially. So instead of having to manually increase a home made counter, whenever the Patreon goal changes, it’s automatically changed/pulled/connected from there? I can open a ticket if that helps.
Something like this (I made this one manually which I have to update over several areas on sidebars, etc all manually which isn’t very good really but want a better solution).
Hi,
Unfortunately, there is no such option in the theme by default. You can try to search some extra plugins for that here – https://wordpress.org/plugins/.
regards
How to I add project search feature?
HI
Could you please open a new ticket, our engineers will help you.
Regards
Hey guys, is there a way to use the WPBakery Builder to build a footer (want to put some more thin columns on the right hand side of the footer). Or may be some other way?
Looking to do something like this
Hi,
Unfortunately, it is not possible to build the footer section using WPBackery Page Builder plugin. Please create a ticket with your site details and our support engineers will provide you needed custom styles.
regards
Thank you, will do.
You are welcome!
Hello cant see the Demos here !!! In Sidebar is viewable but in the First Preview is this https://www.dropbox.com/s/oladysi2flfqew4/perl_preview_demos.png?dl=0
—-stooni
Hi
We checked it on several devices, all images are here, please clear browser cache and check again: http://prntscr.com/ie0xmk
Regards
Hi,
Please try to open the first layout and there you can select other layouts from the right side
http://pearl.stylemixthemes.com/businesshttp://prntscr.com/ie3z9y
regards
the src url must also be the thumbnail of the theme these must be
not placeholder!
https://www.dropbox.com/s/b2pp794mzrq2kkd/perl_preview_demos03.png?dl=0Ok, we will check it ASAP! regards
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
