6351 comments found.
Come faccio ad estendere la licenza a più siti?
Hello,
We provide support in the English language, please use our official language so we could better understand your questions.
Thanks!
How do I extend the license to multiple sites?
Hello,
There is no such option available, you should purchase one more license for your second site.
Let us know if you have further questions!
how much does the unlimited license cost?
As we wrote before, there is no unlimited license available, please read this: https://themeforest.net/licenses/standard?license=regular
Let us know if you have further questions!
Hello, my support has expired just recently, but after this latest update, all my fixes I had prior to it expiring are now undone. I do not wish to pay for support just to refix the same issues I had prior.
Hello,
Deactivate all third-party plugins, which aren’t related to Impreza, clear all cache and if your site will appear as expected, activate plugins one by one to find the issue. If it won’t help, provide us more detailed issue description and a relevant URL so we could investigate the issue better.
Thanks!
Hey Ivan, Do you have a date for the major update?
Hello,
We plan to roll it out within 2-3 weeks, stay tuned for updates on this page.
Hi everybody, first of all amazing work and a great WP-Template!! I have a question, maybe a simple one:-) I want to change the position of the meta entrys in the blog template. I want to display the category before the date. Is that possible? I found the lines in the code, but hen i change it nothing happens. Can u help me please. Dado
Hello Dado,
Unfortunately, Impreza doesn’t provide this feature out of the box. Most probably it can be done with custom code, you can create a ticket as Customization and our developers will provide a solution when they have some spare time.
Hi there,
we have 2 licenses of Impreza and will take one more soon. For some reason the fontawsome icons are not showing on https version of our website. It shows on http but not on https. shows square on https in place of go to top icon and video play icons on post. I think browser is blocking the fontawsome css. Where I can find the link to css /fontawesome-webfont.woff2 in theme? Pls help in how to resolve this issue.
Regards, Pooja
Hello Pooja,
It’s a known issue and will be fixed in the next release. Till then we recommend to set up a redirect from HTTP to HTTPS to avoid any problems, also it’s better to keep only one protocol at a time due to SEO and security reasons, you can contact your hoster and ask them to set these redirects for you.
Let us know if you have any further questions!
Redirection is not working as well, when will be the next release?
Hello,
What do you mean by is not working? Redirection isn’t related to Impreza, it’s a server-side feature. We plan to release within 2-3 weeks.
Waiting to hear from you soon!
I’m having some issues with the latest version of the theme. I updated the theme from 4.5 to 4.10.3 inside WP. Now I can’t make any changes or edits at all in the site. I just get an endless pinwheel, then a Connection Lost error. I can’t edit or change anything, can’t delete unused themes, can’t update plugins, can’t edit images, etc. Just endless pinwheel. I reverted back to a backup, and everything works fine in 4.5. Then when I update the theme the problems start.
I’m also having issues with the images where they don’t load at first, you need to refresh the page in order to get them to appear. jonijuice.com is the site
Hello,
Please provide us with WordPress and FTP credentials via this contact form so we could investigate the issue.
Waiting to hear from you soon!
Hi, is the preloader customizable? ie is it possible to have a preloader like this one? https://spacecoastlaunches.com/ Thanks
Hi,
Yes, you can add your own preloader, for example, you can use GIF (see this), feel free to check all features on this test drive server.
Let us know if you have further questions!
Hello, I’ve bought your theme and I’m very happy. Just the mobile view is not correct & I did`nt find a way to correct it. What am I doing wrong? Look forward to a speedy reply – Catrin
Hello Catrin,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ so they could investigate the issue.
Thanks in advance!
Thanks for your quick response. I can’t create tickets because the support for Impreza has expired (after 12 months) ...
It means that you should renew your support, see this. In the meantime provide us a relevant URL and more detailed issue description so we could take a look.
Thanks!
Thanks. URL www.catrinandjacob.com The mobile version is not in a correct line. Something is missing. Something is to big. I heard Media Queries would fix the problem….
As I can see, everything is shown properly, can you describe the issue better?
Can I leave here a photo to describe the issue better ? 
You can share it via this contact form.
Thanks!
Hi there,
What’s the best way to add a button in to the content of a blog post? Is there a shortcode I could use?
Thanks very much
Hello,
Unfortunately, there is no shortcode available. But you can turn on WPBakery Page Builder (according to this article) and add the desired button as a Button element.
Let us know if you have further questions!
Fantastic! Thank you so much for your quick response
When will the new update come out with these great changes?
Hello,
We plan to release it by the end of the month, stay tuned for updates on the changelog page.
Let us know if you have further questions!
Hi, How can i get transparent header over the slider?
http://www.maiomarketing.com.br/datalive/Thank you
Hello,
Open the page in the dashboard and turn off the sidebar via Page Options.
Let us know if you have further questions!
thank you! It Works fine!
After a theme update I now have a glitch of an overlapping menu in the backend. Previously I had icons to the left and text to the right as a menu of the theme options, now it only shows the icons. But the menu is as wide as it used to be, and now that menu is overlapping the content to the right of it. In the console it also returns a 404 on /plugins/us-header-builder/admin/img/hbuilder.png.png.
Both the theme (v4.10.3) and plugins (Header builder v1.0.3) have been updated to the current latest versions.
Hello,
Go to plugins list and update Header Builder to its latest version 2.0.6. Don’t forget to create a backup before updating.
Let us know if you have further questions!
That actually completely reset my header to a white bar with “Some text” on the places I had contact information and the logo is removed too. So I reverted back to the back-up of 1.0.2 and now it’s showing correctly again. Tried to rebuild the header by hand real quick but that didn’t really work either.
What can I do so that I can update to 2.0.6 without having to rebuild the header by hand?
Please provide your website credentials via this contact form (URL, admin username and password) so we could investigate the issue.
Thanks!
I updated Header Builder and didn’t meet any problems, please check on your side and let us know whether it really helped.
Thanks!
Thank you for the quick help, it seems to be resolved now. I have no idea what I did differently but I’m glad it didn’t cost you a lot of time.
Have a great day!
Hi, I been trying to install Visual Composer page builder but it keeps installing WPBakery Page builder ?
Hello,
WPBakery Page Builder (formerly know as Visual Composer) it’s the same product.
Let us know if you have further questions!
Thanks for clarifying, I just saw on their site Visual Composer free download.
Hello,
It’s a separate product and it isn’t related to Impreza, please use WPBakery Page Builder which comes with Impreza.
Hi, I see that the last version was realized on 13 February 18, but cant find the change log, is this a major update?
Hello,
There was no update, see the changelog. Just latest version 4.10.3 was approved by ThemeForest and was reflected here.
Let us know if you have further questions!
Not impressed ;( Testdrived it and got a lot of issues..
main theme displays “Our Work: [us_portfolio columns=”3″ items=”6″ ratio=”4×3″ categories=”” style=”style_4″ with_indents=”1″ img_size=”us_600_0″ no_indents=”yes”]” on screen.
demo import failed..
Mmmhhh ;(
Hello,
1. It means that Portfolio module is disabled, you can turn in on at Theme Options > Advanced.
2. The test drive doesn’t allow to switch demos. At the moment only the main demo is available for testing.
This theme has “infinite scroll / load more” function for portfolio, and what about posts and woocommerce products?
Hello,
Blog element has the same pagination, see this, WooCommerce has no infinite scroll out of the box, though you can add it with some 3rd party plugins, usually, there are plugins almost for everything.
Let us know if you have further questions!
We recommend contacting authors of these plugins since these plugins aren’t related to Impreza, they should provide a solution for you.
Let us know if you have other questions!
Hi,
Do you have an exactly like this one, especially the header layout using your theme?
https://www.apartmenttherapy.com/local/boston
Hello,
Unfortunately, we have no exactly the same layout. But you can create very similar layout using Header Builder, feel free to check all features yourself on this test drive server.
Let us know if you have further questions!
Thanks, it looks great but how to make the menu to show the menu burger immediately?
Hello,
Go to Impreza > Headers, open the header in the editor, hover over Menu element and click on a “Pencil” icon to edit element settings. In opened window increase “Show mobile menu when screen width is less than”.
Let us know if you have further questions!
great, thanks!
The last question, is your theme has a sticky sidebar? Similar to this site also in their sidebar sections. When you scroll down, their sidebars follows you on your screen.
https://www.apartmenttherapy.com/local/bostonHello,
Impreza itself has no sticky sidebars, but you can try using 3rd party solutions. Usually, there are plugins almost for everything. Or you can hire a developer to implement this feature for you.
Let us know if you have further questions!
Thanks a lot!
I just tested your mobile menu options, but it is still not good, the burger menu is not showing if screen has more than 2000px, is there a way how to increase the 2000px please? i dont like it on my big screenshot, i want burger menu on desktop views.
Yes, just fill it with a bigger value, use your keyboard instead of a mouse.
Let us know if you have other questions!
Amazing Work, Good Luck With Sale
traivan98
Hi, download link downloading ver. 4.10.2 but your last version is 4.10.3 i think?
Regards Trond André
Hello Andre,
You can update your Impreza easily using this manual.
Let us know if you have further questions!
Yes i now that but whay it is not download right version from your download link ?
Regards Trond André
It isn’t uploaded yet, moderators should review the theme before posting it here.
Impreza 4.10.3 brings no changes to your site, there was a small security patch which affects only logged users, but if you need to get this version, create a ticket on our support portal and our support guys will share it with you.
Hello, are there plannings for new options for the sharing button element, like the popular messengers WhatsApp or Facebook Messenger, printing and maybe to hide single ones at desktop or mobile?
Hello,
At the moment there are no such plans, please vote for this feature request and we’ll consider implementing it if it receives a significant amount of voices from other clients, you can also leave a reply with a detailed description.
