Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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Hi, before buying, can I edit my hamburgermenu like this (button and phonenumber next to mobile menu button)? https://imgur.com/a/DvaZ8 and can I have floating colums or elements over other colums? So off grid?

Hi xxmoC and thank you for interest! :)
No this burger design is not one of the options but it’s pretty easy to hack with a single line of CSS.
Here you can see some example of “off-grid”: https://undsgn.com/uncode/homepages/portfolio-bureau/
https://undsgn.com/uncode/homepages/creative-designers/
Let us know if you need more infos!

Hello, i enabled the Titie block in the Products Element section in the posts module but only the price is showing. Literally everything other than the price isnt showing.

Hi RobinGeagea, we are sorry but it’s really not easy to understand if you have an odd issue just in words. Do you have this problem only now or is this a new installation? Can you please show us your site preview?

is your theme compatible with gravity forms?

Hi, yes it’s compatible! We kindly remind that if you need support is offered in our Help Center, there we have a completely dedicated support. Thank you! :)
https://support.undsgn.com/hc

Any idea where to customize the screenshot that displays when sharing on facebook? I thought it was the featured image for the page, but I’ve changed that, and when sharing on facebook, the default “creative studio” placeholder image displays. I can’t find any information on where to change this. Thanks.

nevermind.. it looks like the open graph picture is taken by the featured image, however if you change it, you also have to clear the cache on Facebook using their developer tools.

Hi diode! To have full control over your OG image you need to install the free Yoast SEO and edit this settings, then you need to clear also the Facebook cache: https://undsgn.d.pr/prdoPt

I tried to integrate TOC+ (Table of Contents Plus) in Pages that I built with the page builder but it won’t show up and other plugins do not recognize the headings of visual composer.

Are you planning to implement your own TOC in the uncode theme? that would be awesome!

Hi MortenOhle and sorry for delay! We are sorry but even don’t know about this plugin, there are more than 30.000+ free WordPress plugins out there and as authors we can only grant support for the most famous. Are you sure this plugin is compatible with Visual Composer, it seems it’s tailored to work only on basic contents and no Page Builder shortcodes, moreover the plugin is not updated from the last 2 years and also not tested with the last 3 major WordPress updates, in few words it seems to be discontinued: https://undsgn.d.pr/S48Fvc

Hi thanks for the answer. I know it’s pretty old but a lot of sites are using it within articles because if you are lucky you could receive additional links in the Google results under your websites. Maybe this will also work with your dot scroll navigation.

Hi MortenOhle! As told it’s also possible that this plugin is not compliant with Visual Composer, generally these kind of plugins only works with base article and not when you use a page builder, I’m pretty sure you don’t have problem using in a normal page but if the plugin doesn’t work with the popular Visual Composer is not a theme fail or something we had to fix as theme authors, this a missing feature from this (old) plugin.

Hi guys,

I’m currently using the “Lateral Vertical Menu” and I’m loving it. My only concern is that the social media links doesn’t show up on mobile mode. Only in desktop. Is there a way to activate social media links on the footer while on mobile view? Your advice is very much well appreciated.

Thank you, George D.

Hi icecreamcreatives and sorry for delay! Try to paste this code in the Theme Options > CSS (not tested but should work):

@media (max-width: 959px) and (min-width: 570px){
body:not(.menu-mobile-centered) .tablet-hidden {
    display: block !important;
}
.vmenu-container .navbar-social ul {
    padding: 0 36px;
}
}

Hello there, I have purchased this theme i while ago, i installed it on localhost and registered it with my credentials. Now i installed the theme on my live domain and it is not registering to my credentials. Please send me your email so that i can send you my API key and purchase code. Please respond soon. Thanks

Hi smproduction! We are sorry but we cannot send our email if your support is expired (this is the sense of support period and this is mandatory from Envato marketplace rules, otherwise 30.000+ customers would request private support even with support expired, we as author have also to abide by the terms of contract which is to the customer and marketplace own interests). Please try to have a check this article: https://support.undsgn.com/hc/en-us/articles/115004287985 Have you also followed the step for properly product registration? https://support.undsgn.com/hc/articles/115002308845

I think I’ve found a bug – in uncode 1.6 the “Products” archive page was automatically populated with products. After updating to 1.7.4 the “Products” archive page is empty, unless I specify a content block in Theme Options. Is this expected?

Upon further investigation, it could be a wordpress bug. In Customizer, when “Shop page display” is set to “Show Categories” the page is empty despite my store having multiple product categories. When it is set to “Show Products” all the products do display

Hi uptospeed! This are part of the changes of the new WooCommerce version (not Uncode), it’s true you updated Uncode but also that you updated WooCommerce to version 3.3.1 and this version introduced lot of changes as the settings in the Customizer.

Hi My support is expired, can can’t make a support ticket. I’ve updated the theme and my registration won’t register. I’ve checked the permissions, along with server specs . we are within the minimum requirements. Can someone help in getting my registration done.

Hi byamoor! It’s not easy to help if we are not able to access your installation. Do you have this issue only now or this is a new installation you are not able to register?

this is after i updated from an older version. Didn’t think that the registration and site would break after updating the theme. This is an older installation. How do we go about getting you to access the installation.

Hi byamoor! We are sorry but we cannot access the installation if your support is expired (this is the sense of support period and this is mandatory from Envato marketplace rules, we as author have also to abide by the terms of contract which is to the customer and marketplace own interests). Please try to have a check this article: https://support.undsgn.com/hc/en-us/articles/115004287985
Have you also followed the step for properly product registration? I don’t understand if the registration doesn’t work only now or you updated from a version where registration was not required: https://support.undsgn.com/hc/articles/115002308845

Hi,

I have a small issue, im trying to use the stack portfolio and all works well. But I still would like to enlarge the images on click. Is this possible?

thanks in advance

Hi luuk_v_berkel! No this is not an option, in case you can create the same with the Page Builder and here you have all the options you need.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

With the latest WooCommerce Update 3.3.1, the ‘Place Booking’ button on the ‘Checkout’ page is not functional. We tried different themes and it worked out but with Uncode it didn’t. We even disabled all plugins. Would request you to look into it. Thank you.

Hi awestrich! You should use the latest version of Uncode: https://support.undsgn.com/hc/articles/213454129

Hi, is all demos support RTL? Thanks.

Hi DragStar and thank you for interest! :)
No we don’t sell Uncode as RTL ready, some users use it but based on layout it’s possible you need same minor CSS adjustments (anyway the RTL version will come pretty soon).

I have simple question: If I choose a template, is the change to another one a matter of 5 minutes or a bigger operation? For example this one https://undsgn.com/uncode/blog/blog-full-width-textual/ on this one: https://undsgn.com/uncode/blog/blog-full-width-bigtext/.

Hi perceptlab! Once you install the Uncode Theme and demo contents you have an exact replica of the whole Uncode demo (http://www.undsgn.com/uncode/) just with placeholder images: https://support.undsgn.com/hc/articles/214001065
So you just need to use the layout you need and you can change at any time ;)

Hello does your theme support font scaling for smaller devices? something like this http://typecast.com/blog/a-more-modern-scale-for-web-typography

Hi iamhugo! There are a few breakpoints for headings scaling on tablet and small devices.

Ok great.

I have a media gallery of logos that cycles through carousel-style. Some of the logos are cut off half-way, and then when the biggest logo cycles through, the gallery readjusts so that everything can be seen. How do I prevent from the cut-off issue?

Hi, there is not an issue, it seems in the Media Gallery tab Module you have set a crop option, please check the Media Ratio option, check here: https://support.undsgn.com/hc/en-us/articles/213456829-Posts-Galleries-Module

I’ve got a pre-purchase question… is there a way to link a portfolio image with a product? i’d like to have a portfolio with the lightbox, but then a button on select images that allow the viewer to see more info and purchase options…. – it would also work if there was a lightbox for the product category…

Hi Froeschli and thank you for interest! :)
No sorry you cannot place a button inside the lightbox element!

Hello!!! How can i display all portfolio items at the same time, and none 1 by 1 effect…..(none-secuencial) I would like something like this: https://www.effekt.dk/work/

Ive been investigating js files, but it would be perfect if you tell me the function …

Oh, sorry, now I see: go to “Posts settings -> Blocks -> Animation” (at the very bottom of the tab) and select “No”: https://undsgn.d.pr/9mq8If

Let me know, best.

Thats it!!! Thanks a lot for the supporting!!

Hi and thank you for confirm! :)

Hello, I have multisite installation, path-based network and I have 2 sites in the network. I want to change link on logo for site domain.xyz/folder to domain.xyz. Suggestions ?

Hello,
this is a quite technical question and I recommend to contact our Help Center for further support, there we have a completely dedicated support team https://support.undsgn.com/hc

However, as starting point, consider that the link in the url is printed thanks to the function home_url() and you can filter as you prefer: https://core.trac.wordpress.org/browser/tags/4.9.2/src/wp-includes/link-template.php#L2973

Let us know, best :-)

Are you guys aware of any issues with the latest version of WordPress? My Admin panel looks odd but i don’t have any console errors other than: Automatically scrolling cursor into view after selection change this will be disabled in the next version set editor.$blockScrolling = Infinity to disable this message

Hello and sorry for the issue,

however we don’t know about any issue with the last version of Wordpress. Are you sure you are running the latest version of Uncode as well (v.1.7.4)? Do you see the same thing with a different browser? If you see different things the problem could be your browser cache and you only need to clear it.

Let us know, best.

You’re totally correct, caching issue – probably one of the plugins. Thanks :)

You’re welcome, best :-)

Hi,

Do you have an exactly like this one, especially the header layout using your theme?
https://www.apartmenttherapy.com/local/boston

Hello and thank you for your interest,
we think you can achieve a result very similar, but we can’t say you will do “exactly” the same thing.

However, our recommendation is to check among our demo https://undsgn.com/uncode/ or showcase https://undsgn.com/uncode/showcase/ to see what you can do with Uncode.

Best :-)

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