22385 comments found.
Hi, LOVING THIS THEME! One question I have is whether it’s possible to use Sass in the child theme in order to override some styles that come from the main theme? This way I don’t end up with 2 CSS files being loaded and a more condensed set of styles that are combined properly.
Hi,
That’s great, I’m glad you like it
This is AJ the theme developer.
You could technically add the sass files from the Total theme and use some script or plugin (not sure if there is any) that will generate the css file from your sass and then override it in the parent theme, but I wouldn’t recommend it at all. Because every time you update your theme you will need to look through all the parents SASS files to see what may have changed and then manually update the child theme. The whole reason for having a child theme is that you can add CSS independently so there is never any issues updating.
The potentially extra 0.1 second (probably less) for loading your child theme style.css file which is then cached by the visitors browser (so it only loads once) is not worth any extra work going out of your way to create custom scripts or using plugins for overriding the parent files and then manually checking for any changes to the core CSS in future theme updates.
If you want to use SASS it’s perfectly fine but I would not recommend it to override the parent file but to generate your child theme’s CSS. Or you could just add your custom CSS under Theme Panel > Custom CSS or Customize > Additional CSS and have your custom CSS added inline so it doesn’t load any extra scripts. The Total theme does minify your custom CSS automatically when aded inline.
Hope this makes sense.
The internet is so fast these days and now with http/2 – unless you are on extremely bad hosting or you are getting millions of visitors a day there is no need to worry about micro-optimizations.
If speed is a concern here, get a good hosting provider (I recommend WPEngine, Flywheel or Kinsta) and make sure you have a CDN running, I personally use CloudFlare and just focus on the actual quality of your website, marketing and SEO 
- AJ
Thank you for that extremely quick and detailed response!! I completely understand and am not worried about speed, I’m more interested in being able to use `@import` to import certain styles based on the configuration from the parent theme in order to apply CSS to elements without having to duplicate the CSS that already exists in the parent theme along with being able to use the existing SCSS variables that already exist in the parent theme.
I know there is a WP-SCSS plugin that allows you to compile SCSS from a specific folder, but I don’t think it works with child themes, I’ll have to research further, but thought it would be best to ask about this first. Thanks!
Hum…but you don’t have to copy/duplicate anything from the parent theme. If there is anything you want to change you should write custom “overriding” CSS. Lets say for example the parent theme has this code:
.page-header {
margin: 0 auto 40px;
padding: 20px 0;
position: relative;
background-color: #f7f7f7;
border: 0;
border-top: 1px solid #eee;
border-bottom: 1px solid #eee;
}
Which makes the main page header gray, with a border and some padding/margin. If you want to change the border lets say to be black and 2px width (well you can edit this in the Customizer, but if you want to use custom CSS…) you wouldn’t duplicate the CSS you would just write custom code to override like such:
body .page-header {
border-color: #000;
border-width: 3px;
}
Or like this:
body .page-header {
border-top: 2px solid #000;
border-bottom: 2px solid #000;
}
If you ever want any suggestions/help with altering the CSS of anything just let me know and I can assist.
- AJ
Right, I totally understand CSS and how I can override the styles, but I was hoping to be able to write SCSS so the styles would be correctly merged together and I could override certain SCSS files if necessary. For example, I’m trying to override the columns in the footer, but the child CSS is not overriding it.
@media only screen and (max-width: 959px) and (min-width: 768px) {
#footer-widgets .col {
width: 50%;
}
}
The parent CSS has width: 100% and that gets used instead.
Again, I was just hoping for a solution that was already built, but if that’s not the case then I can look into other methods to accomplish this. Thanks!
Hi,
The CSS for altering the columns on mobile would be very easy but it depends on how many columns you are using. The issue with the code you are using is that it simply isn’t overriding. For example if you added a parent element before it like body #footer-widgets .col{} or you added an important tag it would work.
However, if what you want to do is add responsive columns to the footer this is the better way – https://wpexplorer-themes.com/total/snippets/footer-responsive-classes/
The theme does have responsive classes you can use to alter the columns depending on the different screen-sizes anywhere in the theme that uses the row classes – https://wpexplorer-themes.com/total/snippets/sample-total-grid-html/ – . The options aren’t added in the customizer because I didn’t want to bloat up the customizer adding 4 more settings for each column choice in the Customizer but maybe in the future I can tweak the column field so yu can select each one but save it as a single setting…
- AJ
Need to Update Total Theme Hello, I contacted WPExplorer about updating our website and related plugins to get the latest security patches. I updated the site to WordPress 4.9.4, WooCommerce to 3.3.1, and all related plugins. I can’t update the Total Theme. We have 3.6.0 installed by our web developer and they never gave us our license information for this. How can we update to the latest Total Theme? I sent an email regarding this and have not heard from anyone, so I am posting here to see if someone can help. Thank you! Nancy
Hi Nancy,
We don’t do any support via email so I’m not sure how you tried to contact us. The correct way to receive support is here in the comments or via the ticket system but I don’t see any ticket under your username – https://wpexplorer-themes.com/total/docs/how-to-request-support/
Updating your theme is very easy and if you have any issues we are here to help. You can view the documentation here:
If you have any issues or questions about it please let me know. Because you are on version 3.6.0 which is from October of 2016 your theme doesn’t have built-in updates yet so you would either need to update manually (delete and re-upload the theme or override via FTP) or you need to use the Envato Market plugin as noted in the docs.
Some things have changed over the last 2 years which you can see on the changelog – http://wpexplorer-themes.com/total/changelog/ – so if you run into any problems or have any questions just let me know (you can reply back here if you want).
And as always it’s a good idea to have consistent backups of your website, if you don’t have any this may be a good time to make a backup just so you have one. Nothing should go wrong when updating your theme since it only replaces theme files, nothing in the database is touched, but it’s just a good habit to have site backups 
Again, if you run into any issues let me know.
- AJ
Hi AJ, Thanks! I need your help!! I tried updating the files and now I can’t see our website. I tried moving the old files back but it still doesn’t show up. Help!
site address is: nscainc.com Nothing is showing up! Help!
Hi,
The error is actually coming from your child theme – https://cl.ly/pfyc – which has added some files from the parent theme over to the child theme (you never have to do this in Total because there are filters available for everything) – https://wpexplorer-themes.com/total/docs/use-filters-wordpress/
If you want you can submit a private ticket with your WP site logins so I can figure out what the developer did and help you fix your child theme issues – https://wpexplorer-themes.com/support/
Sometimes people copy over all the files from the Total theme into their child theme (bad idea) which causes this sort of problem when updating. Sometimes they copy just a few files but if a function has been deprecated or the modified code is incorrect it can cause issues, It should be a very easy fix though 
When you submit the ticket request it be assigned to “AJ” and if possible if you send FTP logins it would really speed things up for me as I scan through the child theme to locate issues.
- AJ
By the way I am the sole theme developer, which is why I said to request me in the ticket to ensure your child theme is fixed perfectly to prevent any issues in the future with future updates.
Hi, super theme. Also the option mega-menu for the menu principal?
Hi,
Sorry I don’t understand what you mean by “Also the option mega-menu for the menu principal?” Can you explain? Thank you!
- AJ
Hi, sorry. it is possible for the main menu to have 3 columns. It is usually called megamenu, like this https://wpmegamenu.com/
Oh yes, the theme has a very simple mega menu for columns as shown here – https://wpexplorer-themes.com/total/docs/creating-mega-menus/
But the theme also is compatible with Ubermenu (the one you linked to above) either auto integration or manual inegration, so if you already have that plugin you can use it with Total 
- AJ
Hi there! I’m only seeing the Top Bar when logged in.
Hi,
Is your site being cached? If you are using any sort of caching plugin or your hosting company has built-in cache be sure to clear it. The Top Bar doesn’t have any built-in functions to restrict visibility to non-logged in users, so it’s not possible unless there is caching going on or you added code to your child theme specifically to hide it. Can you please check? If you can’t locate the issue can you share the URL so I can inspect it to make sure it’s not some sort of CSS issue?
- AJ
Kindly ignore this question. It’s all good now.
Hi
Slider on mobile is not showing up.
I tried to - turn off slider alternative in page slider settings - set an alternative slider with shortcode - I checked that slider revolution isn’t hidden on mobile devices
Thanks and kind regards
Can you please share the URL so I can see what’s going on? Thanks!
- AJ
Two questions for the toggle bar:
- How can I use another element to trigger the toggle bar? Could I just use an #ID or a special .class or do I have to adjust a JS file? I want to use a menu element.
- Is there an easy way to adjust the toggle bar so it slides in from the right and not from the top?
Thanks for your work! Still the greatest theme around 
Hi,
1. Yes you can use the classname “toggle-bar-btn” on any link (must be an a tag) to open/close the togglebar.
The issue I see though is when you add custom classes to your menu items it’s added to the li element not the actual link, so I would have to modify the javascript for this to work. I can do that and send you the updated js file if you can replace it via FTP in the theme. Let me know if you want that.
2. Yes, but it would require quite a lot of custom CSS. If what you really want is a sidebar style area to open from the side I would recommend just using an off-canvas plugin, there are quick a few good ones out there.
- AJ
Hello, i have a question … i can’y see my footer. I set all active in the customizer but i can’t see it. anyone a idea?
Is it disabled by any chance in the page settings? https://wpexplorer-themes.com/total/docs/page-settings-metabox/
- AJ
Or do you have a custom footer setup under Theme Panel > Footer Builder?
- AJ
done … thanks i fix my fault. it was deactivated in the page settings XD

Hi AJ, I translated the footer callout on my wpml-powered multilanguage website; however, I cannot get the button to link to the right page: It links to the url entered in the customizer callout button tab, not to its translated version. Your help would be highly appreciated, thank you Romain
Hi Romain,
How did you translate the footer callout? You should be able to also change the button link via the WPML “String Translations”. I double checked the the callout link is included in the registered Customizer settings for WPL/Polylang – https://cl.ly/pg2Q
- AJ
Hi, how this grids templates /wp-admin/edit.php?post_type=vc_grid_item use for WP archive pages?
I need more control for archive pages, include ACF or Toolset custom fields.
Hi,
Are you a developer? If you want to override the default archives there are many filters you can use for this. Example: https://wpexplorer-themes.com/total/snippets/cpt-entry-blocks/
And adding/removing sections from your archives via code is much more efficient then using advanced plugins (there are plugins you can use) to override your archives with page builder modules.
Also if you use the Post Types UI plugin you have a lot more control over your archives, for example if you want to choose your grid columns, etc – https://wpexplorer-themes.com/total/docs/adding-custom-post-types/
- AJ
Hi, this snippet does not work for me
https://wpexplorer-themes.com/total/snippets/woo-menu-cart-icon/
Any idea how to make it work?
Hi,
Try adding something to your cart, because the cart html is cached by WooCommerce. The snippet is still correct.
- AJ
Hi, In one of the comments you wrote about adding shortcode for cart. Is it described anywhere in the doc? How can I use it? Is it suitable for top bar and does it display the dropdown with products?
Hi,
I was considering adding it, but because of how WooCommerce works it’s not really ideal having it as a shortcode so I decided not to add it at this time until there are some future improvements to the functionality (it’s easy to add a simple cart and amount but not a dropdown that will work anywhere on the site).
There are plugins out there though you can use to extend the cart function, for example some customers use this – https://wordpress.org/plugins/woo-cart-count-shortcode/ or this – https://wordpress.org/plugins/side-cart-woocommerce/
- AJ
Hi, I need to use an Advanced Query for the Post Types Grid. I want to get all posts of the type profile that are published and have the Toolset field Prime Member set to Yes (1). I started by just trying to get the post_type=profile but can’t get it to work. In the Custom Query I have tried: post_type=profile ‘post_type=profile’ ‘post_type’=’profile’ ‘post_type’=>’profile’ array(‘post_type=>’profile’) but none of the above works. Could you please let me know what format the Custom Query box needs. Thank you.
Hi,
If “profile” is a post type then post_type=profile would be correct to code get items from that post type – https://cl.ly/peXh
- edit see below:
- AJ
Sorry I actually had a little “brain-fart” you can do a custom meta_query easily with the advanced query function. Here is an example: https://cl.ly/petF
I know you mention you have a field named “Prime Member” but usually fields would be lowercase and without spaces such as “prime_member” so double check what the ID actually is. Your query should look something like this: https://cl.ly/pdyD
- AJ
Hi, Thank you so much for your help. I don’t know why post_type=profile wasn’t working for me, but when I added other parameters on the string then it all started to work, except for 1 thing. When I set the posts_per_page=12, it shows 12 posts, but the pagination is missing to go to the next 12 profiles. How do I turn pagination on? Thanks again so much.
Great, I’m glad that’s working now!
You just need to add pagination=1 to the query to enable pagination 
- AJ
You may want to bookmark this page – https://codex.wordpress.org/Class_Reference/WP_Query – which has a list of all the various parameters you can use in WordPress queries.
- AJ
Hi AJ, It turns out that we need to use the VC Post Grid module instead of the Total Post Types Grid module to display the content. We need the Load More button rather than pagination. Is there any way to narrow the query for the Post Grid like there is for the Total one? I tried using the snippet in functions.php that you sent before, but I think it only works on Total grids, not VC grids. I need to add the meta_key=wpcf-prime-member&meta_value=1 to only show the Prime Members. Thank you again for all your help.
Hi, I found how to do the Custom Query with the VC Post Grid, but then the Load More option disappeared. It would be great if your Total Post Types Grid had the Load More and Lazy Loading options.
Hi,
I actually already coded the loadmore button for the post types grid but didn’t make it available yet in the theme because instead I am working on a brand new “Grid” module that will hopefully replace the rest as it will have more options, different skins, easier to modify via child themes, etc so I’m thinking of only adding the load more to this module. Load more functions are actually very complex and add significant bloat which is why I’m looking to include it only on my new module I intend to release hopefully next month.
One thing I would recommend though as a lot of customers use and like it is this plugin – https://theme-one.com/the-grid/ – it’s a massive (but fast) plugin that lets you create any custom style grid (with some nice presets to choose from). Because it’s a plugin it can include a lot more functionality then one can include in a theme (without making the theme really massive/bloated) so there are a lot of different choices to pick from to create truly custom grids.
- AJ
Also…the core WPBakery Post Grid doesn’t have a true “load more” function, what they do is they load all the posts and then hide some via CSS, which isn’t very good for site speed, especially when you have a lot of items. The new grid I’ll be making will have a real load more that loads the items on demand via AJAX.
Hello,
For some reason my page settings is missing from the bottom of each page. I tried searching the FAQ, but it says they are enabled by default. I know it was there before, as I edited those values, but not anymore. I updated plugins, nothing is out of date, etc. Any idea?
looks like slider revolution needed updating, I didn’t notice, so ignore the comment above, it’s fixed thanks.
Hi,
Make sure it isn’t disabled under “Screen Options” in the dashboard – https://cl.ly/pdmv
Hi,
I’m using Polylang for a bi-lingual site.
The site also uses the callout just above the footer. Is there a way to translate the Callout text + button-text to the other language?
(An option would be to override the callout-text on individual pages but possibly there is a better solution?)
Regards, Ron
Hi Ron,
The callout text. button text and button link should be available under your string translations – https://polylang.pro/doc/strings-translation/
Also you can override them on a per-post basis if needed via the meta options – https://wpexplorer-themes.com/total/docs/page-settings-metabox/ – but this is more for people that have different sections on the site that need custom callouts.
- AJ
Are we going to use new Font Awesome 5? They won’t have more release icons for the previous version that we currently using anymore. The new version also has more icons and styles.
Hi.
I am planning to make the update, the issue is some of the icons have been modified so I actually have to go through each and every single icon to make sure there is not going to be issues and if any have been changed I need to make notes for the changelog, so it’s a lot of work. Also I am waiting to see if the WPBakery Page Builder is making the update as well and Slider Revolution to prevent duplicate scripts from being loaded it would be best to do all 3 at the same time. But yes, that’s the plan 
- AJ
ps: I don’t know if I ever did, but thanks for mentioning Total in your site footer! I really appreciate it
If you ever want to guest post on the WPExplorer blog for a backlink let me know – we may have some openings.
Good to hear that! We (Thai) are waiting so long for the Line icon (one of our most popular messenger application) to be include in Font Awesome. I have been using SVG that i create myself for long. But it is more difficult for me to add it to the social share. I am getting tired of working around lol.
And I will be very happy to write a guest post on WPExplorer!
The issue with the line icons is that it’s only included in FontAwesome Pro and I can not include the pro license in Total – if you want to use the pro icons you would need to buy your own custom font awesome license.
Where are you using the line icons? Maybe I can provide an alternative suggestion.
Feel free to email us at sympleworkz [at] gmail [dot] com if you have a topic in mind for our blog whenever you are ready. We always have a long list of pending posts but I’m sure we can fit you in. It would be good to do some cross-linking between our sites 
- AJ
Checked this Line is included in the free version of FontAwesome. I am using it on my footer menu along with other social icon and Now I want to add it as another social share icon too. I can wait for the update don’t need to be rush.
https://fontawesome.com/icons?d=gallery&q=line&m=freeI will email you when I get a topic to write
Thank you so much!.
Ohhh.. ok I see
Sorry I thought you meant the thin icons like this – https://fontawesome.com/icons?d=gallery&s=light&m=pro
What could maybe do is make a tiny plugin for fontawesome pro if you want to beta test it before I put it in the core theme. I think others would like to try this. This way I can have some customers try and and if there are any issues they can help me debug.
- AJ
That is a good idea too.
Actually the Line messenger that I talk about is this one and surprise it only has in the free version! and only one style. https://fontawesome.com/icons/line?style=brandsHello AJ,
This theme is awesome and designing websites couldn’t be any better. I just have a bit of an issue with the Local scroll ID, I have followed everything mentioned on the doc but it only works when I create a Total navigation bar, and what I am trying to do is the following I want to use the existing Menu items and link them, the problem is when I go to add items there is no option for that, only URL, it doesn’t work perfectly with the URL and ID. Please help, Thanks
I’m glad you like the theme!
For the local scroll to work with your menu you just need to add the “local-scroll” classname to your menu item as mentioned in the docs here: https://wpexplorer-themes.com/total/docs/creating-local-scroll-menu/
If you don’t see the setting you can enable it under “Screen Options” like this: https://cl.ly/pdDu
If you need anything else or have suggestions for future updates, let me know!
- AJ
Thank you for the prompt reply, it worked perfectly.
Hi, one questions. How can I delete this area? I can not find the option for that. See here: http://bit.ly/2ECe2kF
Best regards
Hi,
This is the callout area so you would go to Appearance > Customize > Callout and disable it from the general tab.
More info here: https://wpexplorer-themes.com/total/docs/footer-callout/
This is a very helpful article as well if you are new to the theme: https://wpexplorer-themes.com/total/docs/total-wordpress-theme-anatomy/
- AJ
Thanks for the quick response. That’s a great theme. I’m happy to have bought it.
Great! If you need anything else, let me know 
Hello! I have a quick question, if you don’t mind. I just set up Total with the Charlotte demo data (http://totaltheme.wpengine.com/charlotte/). Everything seems to be working great, with the exception of one thing.
The background of the blog post entries on the demo site on the main page doesn’t seem to be working (screenshot: https://www.dropbox.com/s/i7ufso6yzkj437d/Screenshot%202018-02-19%2016.11.35.png?dl=0) . I’ve literally looked everywhere for an option to adjust this and haven’t found anything. Nothing to be found under Customize > Blog > Archives & Entries either (which does contain other settings related to these items).
Do I need to adjust this using CSS, or is there an option somewhere?
Hi,
The Charlotte demo does have a little custom CSS added to the site for this background, it should be included in the sample data. If it’s not, I will re-export and update the sample data right now – thanks for the heads up.
The CSS is very simple:
.blog-entry.grid-entry-style .blog-entry-inner { border: 0; background: #eee; text-align: center; }
- AJ
Working great—cheers!
How do I change the header height?
Hi,
The header doesn’t have a fixed height so it will expand depending on the height of your logo and header top/bottom padding.
- AJ
on http://dev.galmedpharma.com/board-of-directors1 on the tour section links – I set up an active state which is working well except on the first item which does not show the shadow. Also I would like the hover to be exactly like the active state but I cannot find the class to update and I cannot seem to take away the margin jump to the left when the text does to the left when on mouse over. Please advise.
I figured out the hover background – just not the margin jump and the issue with the first item. Thanks
Hi,
The “jump” is being caused due to the change in padding on hover added in your child theme – https://cl.ly/pd8a
- AJ
thank you!