13535 comments found.
Unable to set background image and menu font thickness without using css. Email sent.
Hi subhanzg,
Actually we already have those options to change the background image and change the menu font. It seems there is a conflict in your site. Our team is going to check your case asap.
Hello,
How to remove the curriculum from the course page? How to remove the section “Become An Instructor?” under the footer
Thank you
Hi smaninou,
You don’t want to use online courses, right?
1. Please go to menu Appearance / Customize / Courses / Single Pages and you can hide the curriculum tab http://prntscr.com/ihltmk
2. Please go to menu Appearance / Widgets / Footer Bottom and you can remove the section “Become An Instructor” http://prntscr.com/ihlu83
Thank You 
Hi Ken I sent to you email regarding media grid and wasn’t solved yet. Also send another email with the same problem and no response. Thank you for your effort
Hi mediacoreadv,
So sorry for my late response. We have just finished our Lunar New Year holiday. I will try harder to solve your case asap.
Is there a way to change the wording on the button from “Join Event” to “Learn More”: http://www.bufusa.org/events_group/bufusa-events/
Hi scottesoftware,
Your site is not using Education WP theme. Please check again 
I purchased extended support but I can’t post the questions in thin press forum. Can you help me?
Hi mayuna,
The support is extended http://prntscr.com/ihlvoh
Please try to join the forum again and let me know.
Hi – I’m using the Ivy League Demo (educationwp.thimpress.com/demo-university-3) but the navigation menu disappears in mobile. I noticed that the main demo comes with a hamburger menu for mobile. Is it possible to add a hamburger menu like taht to the demo I’m using? Thanks.
Hi kescobar,
Actually the menu still available in mobile mode. Please test with a real mobile devices or using mobile simulator on your browser. Try to check again and let me know
Hello,
I read in comments of 4 months ago that it is planned to combine LearnPress Profile and WC My-account page. I use Kondergarten childtheme. Could you inform if that is done or what is the solution.
Thanks in advance.
Mini2010
I’d like to add a question, by default in Kindergarten childtheme the Profile page is not listed in toolbar, in Toolbar widget, I can’t modify login popup, I may add the profile page in menu as a final solution. Could you indicate what to do to have the default login (Toolbar for guest users: Login / Register Toolbar for logged users: Profile / Logout.) thanks in advance
Hi Mini2010,
Please send me a request to candy@thimpress.com with subject “Mini2010 – Eduma Support”
Hello I just purchased theme but the Thim Core installer will not run. It takes me to the page with the installer. I do not see the Eduma in the WP Dashboard.
Hi tythe1ed,
I will need to take a look at your current system. Please email me to candy@thimpress.com with subject “tythe1ed – Eduma Support”.
Hey Ken! Its three week I asked you for help and still nothing! Register, Login, etc. pages has still WordPress design. How to set it? And reset password does not work (wp theme). How to set Eduma theme? Thank you. I sent you mail again (5 times).
Hi syky02,
We are back now, after a long week holiday. Our team is on your case.
is there a demo for listing courses from education centers?, i mean the education centers pay per post
Hi rodrixt,
Pay per post, I didn’t get your point. Can you clarify?
Hello, I really like the subject and I have an idea to buy it. My question is what will happen when wordpress 5.0 comes out. Will it keep updating? Thank you. A greeting.
Hi imaginatelo,
Definitely , and we will try harder and harder to make all those items available for WP 5.0 as soon as possible right after WP5.0 released.
I can’t translate some words to Russian on my website pcgramota.com. I can’t find it on site files as well as Loco Translate can’t do it. For example, phrase “You have enrolled inthis course …” after take a course. What can I do?
Hi pcgramota,
Please make sure all those items (Eduma theme, LearnPress plugin…) are up to date.
Try to edit the translation again and try to Sync it first. http://prntscr.com/ihlyoe
Then check the text again.
If you still get the issue, please email me to candy@thimpress.com with subject “pcgramota – Eduma Support”.
Hello i have a few questions relating to your theme;
1) As an admin are you able to view results of individual subjects and students per course? 2) Dashboard view statistics of all courses (active & non-active) 3) Customised reporting 4) Suspend students 5) Email notifications for completed exams / courses
Hope that makes sense
Hi Moagi,
1. Yes, please try to use Gradebook addon or Students List addon (to install those addons, please go to menu Eduma / Plugins).
2. Please go to menu LearnPress / Statistics.
3. Can you tell me more about “reporting”?
4. We don’t have this option yet but it will be integrated to Gradebook addon real soon , our team is working hard for it.
5. Please go to menu LearnPress / Settings / Emails.
Hello your response is always helpful
1. Yes, please try to use Gradebook addon or Students List addon (to install those addons, please go to menu Eduma / Plugins).
Answer: Okay I installed both and am playing around with them to disciver more, it looks though as if it answers my question
2. Please go to menu LearnPress / Statistics.
Answer: This is fine i was looking for something that can produce individual statistics / reports per subject and student
3. Can you tell me more about “reporting”?
Answer: This is addressed by the statistics, guess my only question would be can i create additional or customised statistics
4. We don’t have this option yet but it will be integrated to Gradebook addon real soon , our team is working hard for it.
Answer: Its fine ill wait for the update, guess the admin would have the power to suspend users through normal wordpress options
5. Please go to menu LearnPress / Settings / Emails.
Answer: Wonderful
Overall very happy with the theme & its many customisation options keep up the good work.
Hi,
I have a question for you. I can’t access to your demo WP admin. I need to see your demo WP admin. Can you share with me?
Hi kubi3486,
We cannot share the demo admin access. But I have another testing site and you can take a look at its dashboard
Just email me to candy@thimpress.com with subject “kubi3486 – Eduma Support”
Hi
I already import the demo, but when I click the register button on the top, it redirect me to wp-login instead of the /account page like your demo. I am having this issue.
Hi nickktony,
I will need to check your site first. You might not set up the account page or due to a wrong setting. Just send me a request to candy@thimpress.com with subject “nickktony – Eduma Support” and I will try the best to help you out
“It’s my false when let you wait so long without any updates. Please give me 2 more days.”
Any update for me??
Hi tigerdesign2,
It’s so hard to contact the team in our holiday 
I tried but we really don’t have time to solve your issues. I am truly sorry about all those inconvenience
Our Lunar New Year not ended yet, still 2 more days, can you wait more?
If you helped me out almost 3 weeks ago, you would not have a problem to contact your team… But ok, let me wait again 2 more days, I’m getting used to it.
Hi tigerdesign2,
Our team is back now. We are working harder on your case.
I have sent you an email with all the info you want.
Hi tigerdesign2,
I’m on it.
hello. After install all ican’t add membership level. Help me, please
Hi Raveess,
Sorry to hear that. I will need to take a look at your current system first. Please send me a request to candy@thimpress.com with subject “Raveess – Eduma Support”.
We are still on our Lunar New Year holiday, we will try to solve your case asap.
Hi. Is this possible to configure size or count of courses div for responsive on tablets and mobile devices (it’s very important, becouse most of my visitors are are coming from these devices)? Now it looks not good, especially on profile page. Https://pcgramota.com (russian language)
Hi pcgramota,
Can you share me a screenshot about the change? I can help with some custom style code (CSS).
Hi pcgramota,
Yes, let me try. Please send me a request to candy@thimpress.com with subject “pcgramota – Eduma Support”.
Hello Ken. Recently I am observing fake accounts registration on my website as customers. I blocked few of them manually in the dashboard but they came up with new accounts. Do you have any idea why they are doing this. Any solution to block these spamsters?
Thank you Ken
hi How can the results (passing or failure) of the participants in the quizzes be seen? Is there a way to see the result of each participant?
Hi hossein_mehrabadi,
There is an option in each quiz which allows users to see their quiz result details (questions list, which wrong, which right, which empty…)
And yes, we provide Gradebook addon which allows instructors to see their student learning progresses
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
