205 comments found.
How can I get the logo / nav centered. Selecting the second layout in the header setting in select options / header doesn’t work. Also, your demo example doesn’t work either. http://ultima.select-themes.com/features/centered-header/
Hello,
Can you please describe your question a bit more? The navigation on our demo is centered for us: https://www.screencast.com/t/QyCVPudXF In what browser and device are you viewing it on?
Thanks, Select
The ‘select option / header section / choose header type’ icons suggests that the logo is also centered above the nav. Just centering the navigation doesn’t really offer anything without the logo above. Any css to achieve this?
This option should be ‘center navingation’ rather than ‘centered header’ as this is all that it does. However, it still doesn’t center the navigation on my install. http://3ftdeep.com/images/ultima-center-header.jpg
The second icon in my image above is how I need my header: logo above nav, all centred.
Hello,
Thank you for the clarification. We apologize – this image is not the best representation of this header type, so hopefully we’ll change it soon in a theme update. To get this header type, please try adding the following custom CSS:
.qodef-vertical-align-containers .qodef-position-left {
width: 100%;
float: none;
text-align: center;
}
.qodef-page-header .qodef-fixed-wrapper.fixed{
height: 155px;
background-color: #fff;
}
Regards, Select
Hi there, I was wondering whether there is the option to have a right sidebar on the single product page so that it remains consistent with the main shop and category pages. Is there also a way to have the single product page title display the relevant product category as the title rather than ‘shop’. Thanks.
Hello,
Unfortunately this currently isn’t possible, I’m sorry
Changing this would require some advanced custom coding which we’re currently not in a position to provide. Thank you for understanding.
Best, Select
Having a little trouble with my nav menu. Can please take a look and let me know why the titles are running down the side and not horizontally? http://yogapathlancaster.com/
Hi,
We have checked your site but unfortunately we cannto reproduce this issue on our side https://www.screencast.com/t/FzXvUysCxjE.
Could you please open a ticket and please be little more specific and send to our support some screenshot from your side. They will be check this issue closer for you.
Select
Hmmm…. It looks good in most browsers, but Firefox seems to push “contact” down to another level. I can create a ticket though. The top bar is also not working properly, so maybe they are related.
Hi,
Please check your ticket. Our support had answered on your ticket.
Select
Hello,
Where can I change the text that is diplayed when I hover related products images (ex: check it out)?
thanks
Hi,
You can change this text with Loco translate plugin. Also if you need some help with this problem you can always submit a ticket and our support will help you.
Select
Hello,
Not sure I explained myself right. I don´t want to translate it, I want to change the text because it has an error: says ckeck it iout instead of check it out. It does not appear on code https://prnt.sc/ihumkz, where can I change it on the theme?
thank you
Hi,
Sorry but unfortunately we cannot reproduce this issue on our side. Also we cannot found ‘ckeck it iout’ in our files. Could you please leave this question on support mail support@select-themes.com with screenshots of this issue and our support team will check this closer. Thanks.
Select
Hello,
First of all, great theme!
I have spotted an issue with the mobile menu: on Safari iPhone, random menu elements are invisible until they are interacted with. It does it on your example site too (http://ultima.select-themes.com).
Some specifics : - Only on iPhone. We mainly tested it on an iPhone SE (iPhone OS 11) and Safari 11, but it does it with multiple other iPhone models - Only affects the normal mobile menu, it never does it in the “sticky” menu (when scrolled) - Random items are invisible, they appear only on touch (hover). If the menu is closed and reopened, the items are invisible again.
You can try it on your own example site. Visit it with an iPhone and Safari, try opening and closing the mobile menu, you should see that some menu items are invisible until hovered.
This is problematic because the menu is one of the first things a user interacts with. Most of our mobile users being on iPhones, it makes the navigation confusing for a sizable part of our target audience…
I hope you can find what’s wrong. Best regards, Tristan.
Hi there,
It seems like browser specific issue and you should be able to fix this with css code below:
.qodef-mobile-nav ul li {
-webkit-transform: translateZ(0);
transform: translateZ(0);
}
Select
Hello,
It works!
Thank you so much for your fast and accurate response.
Tristan
You’re welcome Tristan.
hello,
Where’s the option to add a favicon? thank you
Hello,
Just go to Appearance > Customize > Site Identity and there upload your icon.
best,
Select
Hi, i’d like to ask for long do you support your themes? – I mean, for how long do you relases updates? Thank you.
Hi,
Thank you for writing in! Our theme will be monitored all the time. We do not have plans to stop releasing new theme updates.
Best regards, Select
hi, can I export my theme setting to another website with ultima theme installed? so I can save time. Thank You 
Hello,
You can follow this article to migrate your site from test to live server or any other migration.
http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/You can manually move that values from local database to live database, you can find that values inside your local WordPress database/wp-options table/ option_name column qode_options_ultima and just copy whole values from that column and paste on your live database
This should be helpful!
Select
Hello, I was trying to change some things in ultima.pot file but I get the error message all the time (e.g. Duplicate message at index 678). How to fix it…?
Hello,
Please, reach us here support@select-themes.com and we will provide you solution. Thanks
Select
Having a MAJOR ISSUE with visual composer builder. Submitted a ticket, but haven’t received a response. Missed corporate launch because of the issue. Really need to get resolved. Great theme, but it’s a major issue. TICKET #1386765
Hello,
Thanks for submitting the ticket. We informed our support team, and they will answer to your ticket as soon as possible.
Select
Responded. Waiting again!
Hi again,
Your ticket has just been answered.
Select
We responded again. We are doing what we have been told to do, but haven’t seen any changes. The visual composer when pressed edit isn’t working still. This is halting some functions within the theme from working.
Hi again,
As we could see after applying changes in your server file, VC is working normally. For anything else, feel free to contact our support team on ticksy.
Best, Select
Hi, I have a problem with the title image background. The one in the template is rectangular in full width. But whenever I change it for another one, it switch to a square, then it is not full with on the website but only taking about 2/3 of the width. How do I make it look like on the template ? Thanks for your help
My bad… just realized my pictures were not on the good resolution ^^ Lovely theme by the way 
Hey there,
And thanks for update. We are very pleased to hear that you managed to fix this by yourself. In case that you need some assistance from our support, you can contact them by submitting a ticket at https://select.ticksy.com and it is also good to provide website link and WordPress admin access in your ticket.
Select
Hello ! This theme seems really good. I’m really interested, but I would like to know if the price is for 6 months with the regular licence, or for one year or if we have a licence for life for one web site ? Thank you for your help !
Hello,
Thank you for taking interest in Ultima.
You have licence for life for one website! More about it, you could find here https://themeforest.net/licenses/terms/regular If there is any other doubt, please, let us know. Thanks
Select
Can I activate a copy of Visual Composer for recive update? Tnx
Hi there,
Bundled plugins are included with extended license which cannot be given to end users according to Envato rules, which is perfectly normal. This is explained in details in following Envato article https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins?_ga=2.245886596.1068361229.1494855372-1438803025.1429707923
In case that you need latest versions urgently, you can contact our support by submitting a ticket at https://select.ticksy.com
Select
Hi there, I can’t seem to upload images anymore. Error: “An error occurred in the upload. Please try again later.”
Tried everything by changing the image name, upload on server directly, to .jpg – .png. Also, still 90% of server space is free.
Thanks for support.
Best regards, Rembrand
Hello there Rembrand,
Please, check this article to see how to fix this issue that is actually server related https://sebastian.expert/fix-wordpress-an-error-occurred-in-the-upload-please-try-again-later/Select
Hi, I want to purchase the template, but just to make sure before that : i need the blog feed featured on the welcome page, do you provide this possibility ? I don’t see it on the demo. Thanks !
Hello,
Thank you for taking interest in Ultima.
Yes, feel free to check this homepage http://ultima.select-themes.com/blog-home/ where we are using Blog Masonry Full width as page template. Additionally, you are able to add Select Blog List element on any page https://www.screencast.com/t/o4YuVJOLv9Wd
Best regards, Select
Hi there. There is a problem with the menu (in G Chrome, not Safari). Pleas have a look at: http://filipsport.com/wp-content/uploads/2017/10/headmenu_contact.jpg
Where can I solve this?
Thank you.
Best regards, ghentbybike
Hello there,
After latest Google Chrome update that issue appeared. Please, follow instructions from this article in order to fix it https://select.ticksy.com/article/11738
Best,
Select
Does anyone knows how to upgrade the theme from version 1.1 to 1.2 ?
Hello,
Please, follow instructions from our Official Manual about theme update http://ultima.select-themes.com/documentation/#getting_started_updating_ultimaBest,
Select
hi.. im doing html table.. but try to put a bgcolor in table.. it didnt show.. how to solve?
| CODE | TRAINING PROGRAMME |
|---|
Hello,
As we could see you’ve successfully added background color for this td https://www.screencast.com/t/9LeYtrqdgrH
If you need further help, try to reach our support team at https://select.ticksy.com
Best,
Select
Hi there,
I seem to be having an issue with all websites that I have created with this theme. The last menu item (and only the last) in the main navigation seems to drop down to the next line. No matter how many menu items there are (even 2), the last one always drops underneath. Is anyone else experiencing this issue? They were working perfectly last week, I haven’t changed a thing on any of the sites and they all got the issue at the same time.
Thanks.
Hi,
This issue appeared after latest Google Chrome update and fix for it is pretty easy and explained in this article https://select.ticksy.com/article/11738
Best,
Select
Perfect! Thanks so much for the prompt reply. Much appreciated.
You are welcome!
Hi there,
We are again having trouble with this theme… When clicking the article above where the fix was supposed to be it says ‘No content’.
I have 13 licenses with this theme and cannot submit a support ticket. Can you please make the fix available to us seeing as we have spent so much money with you?
Thanks.
Hello again,
This article is removed, since google chrome improved their browser, so you should not face with this issue anymore. If there is still any issue, provide us here with your site URL and we will check this further. Thanks
Select
Hello, Nice to meet you. Is it a templated menu that you can also use the two left and right hamburger menu functions? If you answer, I would like to pay today.
Hello,
Thank you for taking interest in our Ultima theme! There are several header layouts in our theme. You are able to use Standard Top menu and to add some custom menu in Side Are (three bars on the right side) https://www.screencast.com/t/GCczI1OlE
And here is an example with Full Screen menu http://ultima.select-themes.com/resume-home/
First example shows you how it is possible to have two menus operating on these two places at the same time. We hope you’ll like it.
Select