Hi.,

As of now by default we have that design to display the retina logo in the responsive view.

Regards., DesignThemes Support.

Pls kindly advise how to resize the Logo, as Wordpress suggest using 512px x 512px logo, i even try 144 px x 144 px, the logo size is unchanged, it is still too big on website although it is ok on mobile view. Thanks

Hi.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can install the theme for you.

Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/

Thank you, we look forward to helping you!

Regards., DesignThemes Support.

done you are quick at answers

Hi.,

Please be more specific about your query with some screenshot how do you want to display the category page so that we will help you better.

Regards., DesignThemes Support.

Hi, Thanks for getting back to me, below is two links, before (Current) and after, roughly how I would like it;

Before https://drive.google.com/open?id=0B9JLP1OEeFAKVjB6RElmcnlqVFU After https://drive.google.com/open?id=0B9JLP1OEeFAKeDltUm0takhDcHc

Hi.,

Supoprt Forum: Kindly send us your purchase code via the http://themeforest.net/user/designthemes . So that we will send your support forum details.

1 ) Make sure that you have not enabled the “UNYSON Page Builder” modules, if you have enabled the module then kindly deactivate the module and check out the issue,

Refer : http://wedesignthemes.com/support/knowledge-base/unyson-page-builder-module/

If you still have any issues, kindly send us your WordPress admin login and FTP Login Credentials through the right bottom form located @http://themeforest.net/user/designthemes so that we will check the issue.

2 ) Get into the file path /wp-content/themes/kidslife/framework/sub-title.php there you can edit the text as per your need.

Refer : http://prntscr.com/h0s0j4

3 ) You have to upload the retina image, kindly refer the below knowledgebase link,

Refer : http://wedesignthemes.com/support/knowledge-base/how-to-setup-the-retina-logo/

4 ) You can use the below shortcode to display the search form,

[dt_sc_search_form]

5 ) Please be more specific about your query with some screenshot where you want to add the hover effect. So that we will help you better.

6 ) You can use the below shortcode to display the cart info,

[dt_sc_woo_cart]

Regards., DesignThemes Support.

Hi thank you for your response – regarding your answer to query #2 can you please advise how I get into the file path as this is not apparent to me, regarding query #5 i.e. if I am to hover over a menu on my header i.e. About Us – the words grey out but I wishing to have a effect like on the demo page.

Hi.,

1 ) You can get into the file path via your FTP or Cpanel under your theme path.

2 ) Kindly refer the below knowledgebase link for how to create colored menu.

Refer : http://wedesignthemes.com/support/knowledge-base/colored-menu/

Regards., DesignThemes Support.

Hi.,

1 ) You can get into the file path via your FTP or Cpanel under your theme path.

2 ) Kindly refer the below knowledgebase link for how to create colored menu.

Refer : http://wedesignthemes.com/support/knowledge-base/colored-menu/

Regards., DesignThemes Support.

Hi there, thanks again for your response – there is no ‘framework’ tab in the control panel so that filepath is not making sense to me in order for me to edit the sub-title on the products. Can you please double check this is the correct filepath info?

Hi.,

Kindly, send us your WordPress admin login and FTP login credentials .So that, we will check and fix the query asap.

Regards., DesignThemes Support.

Hi there – how do I send you my info securely?

Hi.,

Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes.So that, we will check and have a clear look from our end.

Regards., DesignThemes Support.

Right doing this now thank you

Hi.,

Thank you for your cite credentials,

But it seems that you have missed your domain name information. Kindly send us your domain name, so that only we can move forward.

And also you have missed your FTP details, so kindly send us those details also.

Regards., DesignThemes Support.

Hi again – your team is amazing and I really appreciate your assistance so far I have some more queries please – 1/ When I open a product on my site under the description there are offers of ‘Related’ items however they are not items I have marked as ‘related’ – is there a way to edit this at all? If not, how do I remove this from the description box please? 2/ My prices are still not showing on the products for some reason? 3/ On the Let’s Go Shopping tab for ‘History’ now that the really large box that was showing up has been removed the products are not going right across the page in the top row (there show be 4 products per row showing so that it looks balanced), 4/ The my account tab should bring up a screen showing Dashboard, Orders, Addresses, Account Details, Wish List & Log out option but for some reason it’s not and this info shows up when I select the checkout option under the my account drop down menu and oddly enough it brings up an image of a cart of pumpkins….? Thank you in advance, Jen

Hi.,

1 ) Get into Admin panel > KidsLife > Integration > General > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

.woocommerce-Tabs-panel #jp-relatedposts {  display: none !important; } 

2 ) You have not assigned the price value so that only it does not display the price.

Refer : http://prntscr.com/hnbc8t

Fix : http://prntscr.com/hnbdaj

3 ) Get into Admin panel > KidsLife > Integration > General > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

ul.products li.product-category.first > a { width: 275px; }

ul.products li.product-category.first > a { float: left; clear: none; display: inline; margin: 10px 2% 10px 0px; padding: 0px; position: relative; }

ul.products li.product-category.first h2 { background: #fff; margin: 0;  padding: 30px 10px; }

ul.products li.product-category.first { display: inline !important; }

4 ) My Account Tab: Kindly try to disabling the external plugins, other than the theme recommended plugins and check the issue.

Checkout Page: You have activated the “WooCommerce Login Popup and Shortcodes” which popup the pumpkins image, you can change the image.

Refer : http://prntscr.com/hnbgyv

Regards., DesignThemes Support.

Hi there – thank you so much for your assistance – can you please re-confirm what are the theme recommended plugins as I don’t seen to be able to locate this list anywhere, also can you please assist further with the pricing? I just wish to show one price per item rather than a regular price and a sale price, my items will be for hire rather than sale.

Hi again -also when I do a keyword search on the whole site, when the results show it comes up with a bunch of text I don’t wish to have visable ” “Hit Here”, “All4”, “Products4” – can you please advise how I can not have this text visable on the seach results at all? Regards

Hi.,

1 ) Here we have attached our theme plugins,

Refer : https://snag.gy/lLWU9k.jpg

2 ) Please be more specific about your query with some screenshots, so that we will help you better.

3 ) We have made changes as per your need.

Refer : http://prntscr.com/hpwffk

Regards., DesignThemes Support.

Hi there – thank you for that, I have removed the third party plugins as indicated. Now that I have done so it’s opened another can of worms – when I key word search ‘French’ for example results show and next to each result is an image circle, date and comments tags – how can we remove this please as I only want to have displaying the info within the box next to this for each item. Also the prices are still not showing on the products and there is no info in the my account screens? Also, when I click on an item that is indicated to be in my wish list it takes me back to my home screen?

Hi.,

1 ) Do you want to hide the meta details,

Refer : http://prntscr.com/hpz4t6

then kindly add the below code.

.search-results .entry-meta {
    display: none;
}

2 ) We have already told in our previous query, you have to add the prices to the corresponding product. Then only it will display the price.

Refer : http://prntscr.com/hpz6kl

3 ) The issue has been resolved. Please have a look.

Refer : http://recordit.co/etAwoRI5YA

Regards., DesignThemes Support.

Hi there – thank you for your assistance. Can you please advise ‘where’ I add the code info to hide the meta details at all? Regards

Hi Efhjen.,

Get into Admin Panel > Kids Life Options > Integration > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

.search-results .entry-meta {
    display: none;
}

Regards., DesignThemes Support.

Hi there – thank you for that, I’ve followed the steps but it doesn’t seem to have affected the meta details in this instance, would it be possible for you to log in and review at all please? Regards

Hi Efhjen.,

It seems that you have added the custom css code along with the pre tag. We have removed the pre tag and now the meta details are hided. Please have a look.

Regards., DesignThemes Support.

Oh thank you, I didn’t realise you didn’t put the pre tag in too. That looks much better. On the Let’s go Shopping page now, in each product listing the price appears very small just above the ‘Add to Wishlist’ box – is there any way we can move the price to show to the left of the wishlist box at all & perhaps with it’s own coloured box around it? Also when you open up a product listing – it says how many items are in stock – is there any way we can edit the text ‘1 in stock (can be backorderd)’ to ‘1 available for hire at present (you can be notified when this is returned for rehire)? Regards

Hi.,

1 ) Price Tag:

We have made changes as per your need.

2 ) Please be more specific about your issue with some screenshot/video so that we will help you better.

Regards., DesignThemes Support.

Hi there – thank you Can you please advise how I can send a screen shot at all? Regards

Hi.,

The following website to get the image URL: a) https://www.dropbox.com/ b) http://snag.gy/ c) http://tinygrab.com/

And get the URL and share it.

Regards., DesignThemes Support.

http://edutainmentforhire.co.nz/product/nintendo-ds-learn-with-pokemon-typing-adventure/ – where the text says ‘Sold Out’ can we please change it to say ‘Out on Hire’?

Hi.,

Get into the file path /wp-content/themes/kidslife/framework/woocommerce/index.php there you can change the text.

Refer : http://prntscr.com/htqyli

Regards., DesignThemes Support.

Also my wish list doesn’t show on the my account page – can you please advise how to amend at all?

Hi there – in FileZilla so I can get into the index.php to edit the text, I’ve followed the steps and am able to locate it but the transfer has failed 3 times?

Ahh, sorted the File Zilla issue now – please disregard that last question. Would love to add the wish list page onto the My Account page somewhere and also can you please advise where I can change the colour of the Out of Stock button from red to something else?

Hi.

1 ) Sorry for the trouble, you can’t display the wishlist’s under the my account page.

2 ) Okay thank you.

3 ) Get into Admin panel > KidsLife > Integration > General > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

 .out-of-stock { background-color: #9f001a; }

Note: You can change the background color as per you need.

Regards., DesignThemes Support.

Awesome thank you re the help with the colour, have sorted that now. 1 – Can you please advise where the Wish List page displays at all? 2 – can you please make the product price box and text the same size as the ‘Add to Wishlist’ box and text at all so it looks more balanced?

Hi.,

We have made changes as per your need.

Regards., DesignThemes Support.

Great thank you – can you please advise where I can change the column titles ’ Product Name, Unit Price and Stock Status’ and the column text on the following page too? http://edutainmentforhire.co.nz/wish-list/ – where it says ‘In Stock’ – I would like it to say ‘Available’ and where it says ‘Out of Stock’ – I’d like it to say ‘Out on Hire’

Hi.,

If you want to customize the wish list page, then kindly follow the below steps,

Step 1 : Download the below attached folder.

https://www.dropbox.com/sh/w5vz8jxycwj0jv7/AAB-AJY6vB1r9sdmxIi6KrCVa?dl=0

Step 2 : Get into the file path /wp-content/themes/kidslife/ and paste the folder .

Step 3 : Then get into the path /wp-content/themes/kidslife/woocommerce/wishlist-view.php there you can customize the content.

Refer : http://prntscr.com/hv149r , http://prntscr.com/hv14bl

Regards., DesignThemes Support.

Hi there – thank you for your message above however I don’t seem to be able to download the file?

On the following page – can you please advise how I can edit the text in the stock column to say either ‘Available’ or ‘Out on Hire’? http://edutainmentforhire.co.nz/wp-admin/edit.php?post_type=product

Hi.,

Sorry for the inconvenience , here we have attached the file,

https://www.dropbox.com/s/xh6mi9pygxmqwei/woocommerce.zip?dl=0

Get into the file path /wp-content/themes/kidslife/functions.php and add the below code,

 add_filter( 'woocommerce_get_availability', 'wcs_custom_get_availability', 1, 2);
function wcs_custom_get_availability( $availability, $_product ) {

 // Change In Stock Text
    if ( $_product->is_in_stock() ) {
        $availability['availability'] = __('Available!', 'woocommerce');
    }
    // Change Out of Stock Text
    if ( ! $_product->is_in_stock() ) {
        $availability['availability'] = __('Out on Hire', 'woocommerce');
    }
    return $availability;
}

Regards., DesignThemes Support.

Hi again – I feel like I’ve mucked up the code as something isn’t working in the file transfer now – could you please review at all?

}

define( ‘IAMD_FW_URL’, IAMD_BASE_URL . ‘framework/’ ); define( ‘IAMD_FW’, get_template_directory().’/framework/’ ); define( ‘IAMD_IMPORTER_URL’, IAMD_FW.’wordpress-importer/’ ); define( ‘IAMD_THEME_SETTINGS’, ‘mytheme’ ); define( ‘IAMD_SAMPLE_FONT’, __( ‘The quick brown fox jumps over the lazy dog’, ‘dt_themes’ ) );

if ( function_exists( ‘wp_get_theme’ ) ) { $theme_data = wp_get_theme(); define( ‘IAMD_THEME_NAME’, $theme_data->get( ‘Name’ ) ); define( ‘IAMD_THEME_FOLDER_NAME’, $theme_data->template ); define( ‘IAMD_THEME_VERSION’, (float) $theme_data->get( ‘Version’ ) ); }

require_once get_template_directory () . ’/framework/include.php’;

if ( ! isset( $content_width ) ) { $content_width = 1170; }

1. Global $GLOBALS[‘enable_global_page_layout’] = dttheme_option(“specialty”,”force-enable-global-page-layout”); $global_page_layout = dttheme_option(“specialty”,”global-page-layout”); $GLOBALS[‘global_page_layout’] = !empty($global_page_layout) ? $global_page_layout : ‘content-full-width’;

   $GLOBALS[‘enable_global_post_layout’] = dttheme_option(“specialty”,”force-enable-global-post-layout”); $global_post_layout = dttheme_option(“specialty”,”global-post-layout”); $GLOBALS[‘global_post_layout’] = !empty($global_post_layout) ? $global_post_layout : ‘content-full-width’;

//Hide default chrome browser scrollbar add_action(‘wp_enqueue_scripts’,’dttheme_styles’); function dttheme_styles() { $custom_scroll = dttheme_option(“general”,”disable-custom-scroll”); if( !isset( $custom_scroll ) ) { ?> <style type=”text/css”>::-webkit-scrollbar { display: none; }</style><?php } } ?> add_filter( ‘woocommerce_get_availability’, ‘wcs_custom_get_availability’, 1, 2); function wcs_custom_get_availability( $availability, $_product ) { }

// Change In Stock Text
   if ( $_product->is_in_stock() ) {
       $availability['availability'] = __('Available!', 'woocommerce');
   }
   // Change Out of Stock Text
   if ( ! $_product->is_in_stock() ) {
       $availability['availability'] = __('Out on Hire', 'woocommerce');
   }
   return $availability;

Hi.,

Kindly get into the file path /wp-content/themes/kidslife/ and replace the functions.php using the below file,

File : https://www.dropbox.com/s/ruhwmbfxpx31qba/functions.php?dl=0

Note : When you have replace this file , it will not replace your backend, but in front end it will reflect,

Refer : http://prntscr.com/i74faw

Regards., DesignThemes Support.

Hi there – can you please advise how I send through some screen shots to you at all?

Hi.,

Upload your screenshots into dropbox or any other sources and send us the image dropbox link to us.

Regards., DesignThemes Support.

https://www.dropbox.com/home/Edutainment%20for%20Hire

Hi Efhjen.,

You have sent the folder url, it will not work for us. You can please send the image to support@wedesignthemes.com

Regards., DesignThemes Support.

Hi there – did you receive my four emails with screen shots yet at all?

Hi.,

1 ) We have made changes as per your need. Please have a look.

Refer : http://prntscr.com/ia8qmr

Fix : http://prntscr.com/ia8qpb

2 ) We have made changes as per your need.

Refer : http://prntscr.com/ia8qyp

Fix : http://prntscr.com/ia8qwc

3 ) OK, we have displayed the “Available on hire” button also in the same place.

4 ) If you want to display the custom related product then kindly use the below plugin,

Plugin : https://wordpress.org/plugins/custom-related-products-for-woocommerce/

Ratings

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end

Regards., DesignThemes Support.

Hi there – thank you for that. Can we please move the wish list button from where it is currently on the shop product items and put it within the product say next to the add to cart button? This should fix the iPad layout issue. Thanks

Hi again, please disregard my above request. If we could simply action the following that would be great; 1/ remove the ‘Add to Wishlist’ button on the category page under the product name and image and centre the ‘cost’ button; 2/ within the product – could we please move the ‘Available to Hire’/’Out on Hire’ button to where the ‘Add to Cart’ button currently sits so it is not on the right hand side of the screen anymore & put the ‘Add To Cart’ and ‘Add to Wishlist’ buttons next to each other on the next line down side by side (please put the ‘Add to Cart’ button closest to the image. This should resolve the issues of the screens not balancing on iPad mini viewing. If we could action this ASAP I would be greatful as I have been emailing screen shots about this but they have been bouncing back.

Hi.,

1 ) We have made changes as per your need. Please have a look.

Refer : http://prntscr.com/idzc28

2 ) We have made changes as per your need. Please have a look.

Refer : http://prntscr.com/idzgwm

Regards., DesignThemes Support.

Wonderful thank you, that’s balancing much better – can we please; 1/ centre the product name text on the Let’s Go Shopping page and within the product pages 2/ add a small image of a cart on the ‘ADD TO CART’ button and change the colour to the orange I’m using in the header, 3/ add a small star image on the ‘Available to Hire’ button, 4/ can we please ensure the shape and sizing of each of the three buttons are the same as the ‘Available to Hire’ button looks slightly different to the other two, 5/ lower down on the product page where it says ‘related products’ they are still showing with the ‘Add to Wishlist’ button for some reason – can we please correct this too? Many thanks

Hi.,

Can you please more details about your issue, help us have a better understanding of it by getting back with any screenshot like references to our support center and we will gladly assist you.

Regards., DesignThemes Support.

Hi there – I am unable to screenshot the images and the emails to your support email address keep bouncing back when I try – re point 1 above you should be able to see what I mean if you look at each product text name on each item (the text is left aligned – can we please centre it – http://edutainmentforhire.co.nz/shop/), re point 2 you should be able to see what I mean if you look at this screen http://edutainmentforhire.co.nz/product/learning-resources-set-of-4-bardyard-answer-buzzers/ – does this make sense please?

Hi.,

We have made changes as per your need. Please have a look.

Ratings:

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end

Regards., DesignThemes Support.

Hi there – that’s wonderful thank you Can you please advise how I edit the colours of the buttons at all? http://edutainmentforhire.co.nz/product/smart-kids-personal-emotional-skills-board-game-copy/ – I would like the ‘ADD TO CART’ button colour to be the main theme blue colour & the ‘Available to Hire’ button colour to be green.

Hi.,

Get into Admin Panel > Appearance > Integration > Custom CSS > There you can change the color,

Refer : http://prntscr.com/ielofw

Regards., DesignThemes Support.

Hi there – thank you, I’ve managed to change two but for some reason I can’t change the ‘Available to Hire’ colour? I was hoping to try #a9d689 on that button. Also the ‘Description’ button I was hoping to try #eded9a.

Hi there – apologies – have managed to sort the above now but not the changing of the description colour. Also, can we please move the ‘Add to Wishlist’ button so it sits straight underneath the ‘Available to Hire’ button?

Hi there – can you please advise re moving the ‘Add to Wishlist’ button so it sits straight underneath the ‘Available to Hire’ button?

Hi.,

We have made changes as per your need.

Refer : http://prntscr.com/iexnps

Regards., DesignThemes Support.

Great thank you – can we please remove the yellow ‘Description’ button all together at all as it repears straight underneath anyway.

Also, when you hover over the product word (where the images will go) text comes up that says ‘Add to Cart’ – can this please be changed so it says ‘Product Details’ & then opens up the actual product rather than adding the item to the shopping cart please?

Also, in the product page & also the Let’s Go Shopping page – can we please make the ‘price’ the same text font as the product title immediately above that?

Hi.,

1 ) We have made changes as per your need. Please have a look.

Refer : http://prntscr.com/iezzmq

2 ) We have made changes as per your need. Please have a look.

Refer : http://prntscr.com/if039k

3 ) We have made changes as per your need. Please have a look.

Refer : http://prntscr.com/if003r

Ratings

You can help us out greatly by rating our theme for us, give us a nice 5 star rating!!

Refer : http://recordit.co/YqdTBuEJRm

Waiting to see your 5 stars rating. Thanks in advance.

Please don’t forget to place your worthy ratings Your 5 stars has a crucial part in our overall rating!

Regards., DesignThemes Support.

Hi there – thank you for that – are we able to get the size of the price text on the Let’s Go Shopping page to match the size that in eacg product page at all? That’s great and looks clear http://edutainmentforhire.co.nz/product/smart-kids-personal-emotional-skills-board-game-copy/

Also, on the Let’s Go Shopping page where we have changed the link on the product image to say Product Details and not add to cart – that is perfect however it’s updated the Add to Cart button within the product too which is not ok, I wished for that particular button to stay as ‘ADD TO CART’ – can we please fix this?

Hi.,

1 ) Get into Admin panel > Appearance > Kids life Option > Integration > General > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

ul.products li .product-details .price .amount { font-size: 16px !important;}

Note: You can change the font size value as per your need.

2 ) We have revert the changes as per your need. Please have a look.

Refer : http://prntscr.com/if28al

Regards., DesignThemes Support.

Hi there – 1/ – can you please tell me what size the price is set as within the products as the update is not working 2/ this is not what I wanted – on this page edutainmentforhire.co.nz/product-category/geography/ – when you hover over the product it says ‘Add to Cart’ – I would like it to say ‘Details’ and link through to the product not add to the cart HOWEVER the button on this page http://edutainmentforhire.co.nz/product/professor-noggins-wonders-of-the-world-card-game-33-world-flags-flashcards-around-the-world-in-eighty-days-set/ I would like the button which was ‘ADD TO CART’ to be changed back to this not for it to be “PRODUCT DETAILS’ – I do not wish for these two things to be linked as they are seperate actions please. 3/ Also, the ‘Add to Wishlist’ button is still not balanced correctly – please relocate this button to display centred under the product image on this page edutainmentforhire.co.nz/product/professor-noggins-wonders-of-the-world-card-game-33-world-flags-flashcards-around-the-world-in-eighty-days-set/ – can you please review this urgently?

Hi.,

1 ) You have already increased the font size, please have a look.

Refer : http://prntscr.com/ifiwal

2 ) Get into the file path /wp-content/themes/kidslife/framework/woocommerce/ and paste the below folder,

Folder Link : https://www.dropbox.com/sh/doqcrz0kejxzxuq/AABssLOuJMJMc-QURj-DKGp9a?dl=0

Get into the file path /wp-content/themes/kidslife/functions.php and remove the code,

Refer : http://prntscr.com/ifj966

3 ) Kindly send us some screenshot where do you want to display the Add to wishlist button , so that we will help you better.

Regards., DesignThemes Support.

Hi there – yes I am aware that I have increased the size but I am unable to get it to match the price size etc as within the product itself – can you please update this at your end so the price on the shopping page for every product is the same visually as within the products? Size and non-bold etc

Hi.,

The issue has been resolved. Please have a look. http://prntscr.com/ifytap

we have added the below code under the custom css text field.

ul.products li .product-details .price .amount { font-size: 24px !important; font-weight: inherit; }

We have made the changes as per your needs.

Regards., DesignThemes Support.

Thank you that’s much better. Can you please change the following – when you hover over the green Available to Hire button if it can change colour from the green to the aqua & show the text ADD TO CART so when they click on it it adds to the shopping cart? http://edutainmentforhire.co.nz/product/learning-resources-set-of-4-bardyard-answer-buzzers/ (So basically combining the two buttons into one)

Also, on this page can you please correct where the blue button is so it shows the text in white as ’ ADD TO CART’ rather than black and white text only when you hover over it that says ‘Product Details’? http://edutainmentforhire.co.nz/wish-list/

Hi.,

Thank you for contacting us.

1) Please refer the attached video : http://recordit.co/BfXRx4UOmh

2) The issue has been resolved. Please have a look http://edutainmentforhire.co.nz/wish-list/

Thank you for your response but the issue is not resolved. 1/ As above – when you hover over the green Available to Hire button I want it to change colour when hovering from the green to the aqua & show the text ADD TO CART so when they click on it it adds to the shopping cart – effectively combining the functionality of the two buttons into one button. http://edutainmentforhire.co.nz/product/learning-resources-set-of-4-bardyard-answer-buzzers/. 2/ this is still not resolved either – on this page can you please correct where the blue button is so it shows the text in white as ’ ADD TO CART’ rather than black and white text only when you hover over it that says ‘Product Details’? http://edutainmentforhire.co.nz/wish-list/

Hi.,

1 ) Sorry for the inconvenience , we have changed the hover button color, but you can’t change the text and link to the cart option.

Refer : http://prntscr.com/igraen

2 ) We have made the changes as per your needs.

Regards., DesignThemes Support.

Hi there – when you hover over the button on this page it’s still saying Product Details and the colour changes – this should only be saying ‘ADD TO CART’ all in caps please so it’s consistent throughout the site – http://edutainmentforhire.co.nz/wish-list/

Please change the hover button colours on this page back if it can’t do what I asked for as this is not what I wanted at all – http://edutainmentforhire.co.nz/product/professor-noggins-wonders-of-the-world-card-game-33-world-flags-flashcards-around-the-world-in-eighty-days-set/

Hi.,

1 ) We have made changes as per your need, Please have a look.

Refer : http://prntscr.com/igs5ya

2 ) Do you want change hover bg color for these button https://snag.gy/5AbpGc.jpg ?

Then, Get into Admin panel > Appearance > Kidslife Option > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

.stock.in-stock:hover {  background: #f00 !important; }

.woocommerce .single_add_to_cart_button:hover {  background: #f00 !important; }

Note: You can change the background value as per you need.

Regards., DesignThemes Support..

No, can you please just change the colour of the buttons back to what they were – green on the ‘Available to Hire’ button, no hover changing etc and the aqua on ‘ADD TO CART” on this page please, no hover changing etc – http://edutainmentforhire.co.nz/product/learning-resources-set-of-4-bardyard-answer-buzzers/

Hi.,

We have made changes as per your need.

Fix : https://snag.gy/nLF5Tu.jpg

Regards., DesignThemes Support..

Hi there – thank you, that is looking much better. Can you please also assist with moving the profile text box from where it currently is and making it so it’s to the right hand side of the image on the following page? http://edutainmentforhire.co.nz/registertojoin/?preview_id=2464&preview_nonce=ca4dc5bc12&_thumbnail_id=-1&preview=true

Hi.,

Kindly reply back with some screenshot like references for a better understanding on it. So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!!

Regards., DesignThemes Support..

Hi, I have previously mentioned that I am unable to screen shot you – your email account doesn’t accept these from me for some reason & they have continuously been bounced back to me. On the page in question (the Register to Join) page, there is an image of a family playing a board game and a space next to the image which is blank, this is where the profile box ‘should’ be (there is only one text box on the page containing the profile) – if you could please move the profile box from ‘under’ the ‘image’ to alongside it where the space is that would be appreciated.

Hi.,

Do you want to align like https://snag.gy/LrsBWn.jpg ?

Then.,

Get into Admin panel > KidsLife > Integration > General > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

.um-page-register #main { position: relative; }

.um-page-register .um-2457.um { position: absolute; top: 50%; right: 0;     left: 50%; transform: translateY(-100%); -webkit-transform: translateY(-100%); -ms-transform: translateY(-100%); -moz-transform: translateY(-100%); }

If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.

Rating: If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end ☺

Regards., DesignThemes Support..

Thank you for that – that worked well. Can you please remove the shopping cart icon/button from the top header and move the company logo to the left hand side of the header and put the search box on the right hand side of the header?

Hi – thank you for that, I see the changes have been made are you able to lower the location of the search box from where it is now so it’s more centred and also lengthen it at all?

Hi.,

We have made changes as per your need.

Regards., DesignThemes Support..

Hi – thank you for that, I see the changes have been made are you able to lower the location of the search box from where it is now so it’s more centred and also lengthen it at all?

Hi.,

Do you want like this https://snag.gy/eP5YJS.jpg ?

Then,

Get into Admin panel > KidsLife > Integration > General > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

.top-right { margin-top: 35px; }

.header-more-info #searchform { max-width: 400px; }

.header-more-info #searchform input[type="text"] { width: 400px; }

Note : You can change the width value as per you need.

If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.

Rating!!

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end ☺

Hi there – thank you for that – can you please bring the logo image in the top header inwards more by say the measurement of two coloured dots on the background pattern and also enlargen the image slightly? I’ve tried to do this at my but didn’t succeed.

Hi.,

1 ) Kindly reply back with some screenshot like references for a better understanding on it. So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!!

2 ) Get into Admin panel > Appearance > Kids Life Option > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

.header3 .logo {  width: 50%; }

Note : You can change the width value as per you need.

Regards., DesignThemes Support.

That worked well thank you – the search form is perfec where it is but I’d like to move the whole box inwards now, towards the logo a little – can you please advise how I do that – I don’t want the box wider just to move the whole box length inwards please.

Hi.,

Do you want like this https://snag.gy/L2Rwb7.jpg ?

We have made the changes as per your needs.

If you still have any issues, kindly send us some screenshot where you have the issue. So that we will check the issue.

Rating!!

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end ☺

Regards., DesignThemes Support.

No that’s not what I asked for – can you please put it back and re-review the above?

Hi.,

We have revert the changes as per your needs.

Note : Please be more specific about your issue with some screenshot so that we will help you better. Above the question

Regards., DesignThemes Support.

Don’t worry, I can’t be more clear than I already have about that particular issue. Re another issue – the six images sliding on the home page, the images are cut off and I’d like for them to show the whole images from each shot but still be stretching across the page without being distorted – can you please assist with this? http://edutainmentforhire.co.nz/

Hi.,

Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

Regards., DesignThemes Support.

Hi there – can you please assist with putting the login info on the centre of this page please? http://edutainmentforhire.co.nz/registertojoin/?preview_id=2464&preview_nonce=b4bdb91f8c&_thumbnail_id=-1&preview=true

Hi.,

The issue has been resolved. Please have a look,

Please refer the attached screenshot : http://prntscr.com/ilcvje

Note : Please take one minute to share your feedback by clicking on a rating below.

Kindly refer the attached screenshot : http://recordit.co/YqdTBuEJRm . Hoping for a 5 star rating from your end

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!! Thank you, we look forward to helping you!

Hi there – thank you, can you please also move the profile name etc downwards so it’s visually more balanced rather than right under the blue header line? http://edutainmentforhire.co.nz/registertojoin/

Hi.,

The issue has been resolved. Please have a look,

Please refer the attached screenshot : http://prntscr.com/ilpz0a

Note: If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.

Regards., DesignThemes Support.

Hi there – thanks for that, it’s not quite where I would like it – can you please advise where I can edit this at all?

Hi.,

We have added the below code under the custom css text field.

.um-misc-ul, .um-misc-ul li { text-align: center; }

Please refer the attached screenshot : http://prntscr.com/ilqszl

Rating!!

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end ☺

Regards., DesignThemes Support.

Ok, thank you however I seem unable to lift the profile up so there is less space now between the blue header and the profile info, can we please edit this so there is a little space between the two but not as much as there is right now?

Hi.,

Did you refer this? : http://prntscr.com/ilt1dv

Get into Admin panel > Appearance > Kids Life Option > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

.um-2457.um { margin-top: -70px; }

Note : You can change the margin value as per you need.

Regards., DesignThemes Support.

Hi there – the text sizing on this page is not consistent – can you please make the sizing of the prices and the status on both the lines the same as the product text size? http://edutainmentforhire.co.nz/wish-list/

Hi.,

Thank you for contacting us.

The issue has been resolved. Please have a look. http://prntscr.com/imyn7m

we have added the below code under the custom css text field.

.shop_table.wishlist_table tr td { font-size: 14px !important; }

We have made the changes as per your needs.

Regards., DesignThemes Support.

Hi there – on the following page http://edutainmentforhire.co.nz/my-account/ where is says ‘My Points’ can we please change this text to say ‘Successfully Completed Hires at Current Membership Level (1 hire = 10 points)’.

Hi.,

Sorry for the inconvenience , you can’t change that text it comes from woocommerce template.

Regards., DesignThemes Support.

Ok, no problem – I wish to be able to grant certain customers percentage discounts, can you please advise where I can do this in the theme?

Hi.,

As of now we don’t have that option , if you need you can use woocommerce extension plugins like below,

https://wordpress.org/plugins/woo-discount-rules/ https://wisdmlabs.com/woocommerce-user-specific-pricing-extension/

Regards., DesignThemes Support.

Hi there – can you please alter the text on the page http://edutainmentforhire.co.nz/cart/ from ‘SHIPPING’ and ‘Calculate Shipping’ to ‘DELIVERY’ and ‘Calculate Delivery’?

Hello still i didnt get a confirmation mail from your support system. I need help ASAP.

Hi.,

Thank you for contacting us.

We have sent the updated forum login details to registered email id for the account username is MasterSky. Please have a look.

Our latest version of the theme (version 1.8) is only compatible with WordPress 4.8.1, so kindly revert the wordpress version into 4.8.1 and check the issues. If you found any difficulties, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

Hello.i did downgrade to the wordpress to 4.8.1. but when i tried to update the homepage the site is crashing. so i need your help to fix it.

Hi MasterSky.,

Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

It seems that your support expired on 05/03/2016. Please renew the support to get more help from us.

Please follow the instructions in the below knowledge base link for extending the theme support

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Regards., DesignThemes Support.

Hello.Thank you for quick answer.I sent the information what you asked. when could you check the site? could you inform me about it?Thank you again.

Hi MasterSky.,

When we try to load your wp-admin or wp-login.php we cannot see the login page, it just shows the front end. Please have a look at this screenshot http://prntscr.com/h1r1pe

Please check into this issue and get back to us.

Regards., DesignThemes Support.

I sent you an email. Thanks.

Hi Maytar.,

1 ) Get into the file path /wp-content/plugins/designthemes-core-features/custom-post-types/dt-portfolio-post-type.php there you can change the slug name as per your need.

Refer : http://prntscr.com/gtvrue

Get into the option Settings > Permalink > refresh the page and click save changes twice and now the url would be changed.

2 ) Get into the corresponding portfolio edit page under the Default Options > Images there you can add your portfolio section image.

Refer : http://prntscr.com/gtvt1t

Regards., DesignThemes Support.

“Feature image” is what I need to be able to add. In the portfolio when you share it dient show a feature image neither the option ti have the feature image! What u explained there is how to add image for the portfolio, but What I need is to ve able to show the image used as portfolio as “ feature image l

Hi.,

Get into the file path /wp-content/plugins/designthemes-core-features/custom-post-types/dt-portfolio-post-type.php at line number 84 ( Approx ) there you can enable the featured image,

Refer : http://prntscr.com/gubv6n

Now you can add a feature image and share it via social media.

It seems that your support has expired. Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.

Visit the below link for renewing the support

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

We are renewing our services for a year.. how we can make it for a year instead a 6 months? the feature image didn’t work.. we changed the code but thumbnail is not showing in the page still.. please help us.. this is a real need…