89 comments found.
Hi greate theme, but i have some question. I try to add multi language plugin but not working with your theme , could you please advise the plugin multi laguage that compatable for this theme?
Thanks
Hi there,
Thanks for purchasing. Please submit a ticket on our support desk provided here. https://9theme.ticksy.com/ Our support team will help you out with all of your issues.
Cheers!
After install demo data i got an error [contact-form-7 404 “Not Found”]
Hi there, Thanks for purchasing. Please try to a ticket now as the theme is listed in the category now. https://9theme.ticksy.com/ Our support team will help you out with all of your issues. Cheers!
There is a bug in /church/includes/extras.php, line 16.
The fonts are still loaded over HTTP instead of HTTPS. This gives errors when my site is using HTTPS.
<!-- Font -->
<link href="http://fonts.googleapis.com/css?family=Montserrat:400,700" rel="stylesheet" type="text/css">
<link href='http://fonts.googleapis.com/css?family=Droid+Serif:400,700' rel='stylesheet' type='text/css'>
reported, will update theme asap
When can i except the update? my client is waiting for the fix.
Hi,
Apologises for the unexpected delay due to some technical issues. In the meanwhile, you may use the following plugin:
https://wordpress.org/plugins/easy-google-fonts/Cheers!
No, because the fonts are still trying to be loaded over HTTP. This fix should take about a minute to fix…
Hi,
Sure, we’ll release an update related to the issue asap.
Cheers!
Theme updated
In the Events page, when I view as Month, the event’s title/names are not displaying properly. All the events are displaying the same name. However, when I use mouse hover the event, it pops up the correct names. How to fix this? Thanks
Hi,
Thanks for purchasing.
That issue appeared with one of the latest version of the Events Calender plugin. We’ll go into further details and will release an update asap. In the meanwhile, you may be in touch with us using our support desk: https://9theme.ticksy.com
Cheers!
The church is not displaying the headers for event listing. I am using MEC events plugin. The theme is not integrating MEC content properly – no header.
Hi,
Thanks for purchasing. Please submit a ticket on our support desk here: https://9theme.ticksy.com Our support team will help you out.
Cheers!
Hello, i installed woocommerce on your theme, but I wonder is there an option to show a cart symbol on menu instead of just “cart” so customers can see how much items they have in cart already?
Thanks
Hi,
Please submit a ticket on our support center here: https://9theme.ticksy.com
Thank you for your understanding.
Cheers!
Pre-Purchase Question: Does the theme support RTL and Polylang plugin? Do you have a demo or screenshots for RTL?
Hi
Unfortuanetly no, theme don’t support RTL.
All the best
Fatal error: Cannot redeclare wordpress_importer_init() I can’t run installer. I keep getting this error…. any help pls
Hi there,
Thanks for purchasing. Please submit a ticket here : https://9theme.ticksy.com Our support staff will help you out with your questions / issues
Regards
Done. But found the solution in another ticket.
“The problem was that you tried to use the one click installer, while the wordpress importer plugin was active.”
Please update your documentation…. this might help someone else.
Hi,
Glad to hear that.
Yes, we’ll take care of this issue. Thank you !
Cheers !
Hey I am having problems getting on your ticket – https://9theme.ticksy.com, site. Basically I need some help on the events and the footer widgets! The footer… no way to change or remove widgets ? Events page, just won’t work even if I add an event for tomorrow, no calendar shows up
Hi,
Please check your ticket number on our support center. Regarding widgets : Please go to Appearance > Widgets If you have anything you’re having a hard time with, our support team will help you out.
Best Regards
Problem now is ticks is down for maintenance. Do you have a contact info I can reach you on? I hate to have to buy another template…there’s just too many issues am having to resolve with this template
Hi,
Yes, the ticksy is under a big maintenance regarding its server, which we have zero controll. You can send a message to the following link. Our support team will help you out with all your questions / issues.
https://themeforest.net/user/ninetheme-supportBest Regards
Hi – Would it be possible to get a back end demo of the theme before purchasing?
Hi,
Thank you for your interest. However, before purchasing the theme, it’s not possible to see the back-end editor of the demo.
Best Regards
I am wondering if it’s possible to build / layout pages with bootstrap classes and not use Visual Composer at all.
I’m sory, that is not possible with the theme.
Hi,
I would like to know if i can add multiple address on a single map?
And i would like also to know if i can add some podcast on this theme?
Thanks
Hello, is there a way to sell tickets to events with this theme?
Hi
You need to buy Premium Event Calendar for sell tickets, theme included just free version of event plugin.
Thanks, could you give me a link please?
or you can use woocommerce
Thanks!
I have rasied a ticket regarding your events MAanager .. there is no add event or manage and event all i have is demo content and no place to edit . I need this to work very soon . Please get back to me urgently .
replid
Where do I find the Layered PSD File?? Kind regards Philipp
Replied on support system
Fatal Error importing demo data: ( ! ) Fatal error: Cannot redeclare wordpress_importer_init() (previously declared in /wp-content/plugins/wordpress-importer/wordpress-importer.php:1122) in /wp-content/themes/church/includes/easy_installer/admin/importer/wordpress-importer.php on line 1101
Hi
Please open a ticket and read documentation.
Best regards
I like this template, but I have a question. What exactly is the Prayer Manager? The demo page looks like it’s just a blog page, but I wanted to double check to see if it’s something more than that.
Hi
Yes, Prayer Manager contains heading , content and prayer image.
Best regards
I’m having an issue understanding how to install demodata. Has anyone else done this or have an issue with this. I need to get this project going and having an issue communicating with ninetheme even though he has tried. If anyone has gone through this please reply?
Hi
Please use ticket system
Best regards
Hi,
I am interested in your theme. I would like to ask how do I change theme colors? I do not see any options from your demo site. Or can you please provide a screenshot with a red theme?
Thanks! - Mich
Hi
There is a simple option to change all theme colors via Theme Options color. When you need help about colors we will help you free.
Best regards
I am sick and tired of the Visual composer not working. It’s not usable ever since the first update of the theme. HELP!!!!!
Also, since the theme comes with VC and Rev Slider. Do I get license keys for them to get regular updates?
Hi
Theme will update in 24 hours for VC and RS , there is WP 4.5 problem. Please change your theme rate and if you need help just send us a message on the themeforest profile page.
Best regards
Ok, will wait for the update and then change ratings.
Thank you.
You’re welcome! Will be ready in 24 hours
Church theme update ready, don’t forget to change rate and when you need help please let me know about theme problems.
best regards
I updated the theme via FTP. There were 5 files that did not transfer http://screencast.com/t/XgsfGPn8KK
VC still not working Frontend editor http://screencast.com/t/cmb0DSQEyqC Backend http://screencast.com/t/VStHCVuJ233 In the back end editor I cannot see the elements/content that is already added on the home page http://www.newlifenagpur.org/
Please help. Is this because of the 5 directories that did not get created?
Hi
After theme update :
1. Remove visual composer plugin 2. Upload/activate latest version here : appereance – install plugins 3. You can send theme installer file again ( because sometimes ftp don’t upload files )
Also you don’t need this 5 files.
Best regards
any news ?
Yes, it’s fixed. But that did not work either. I had to patch some lines of code from the new to the old with Dreamweaver. Then uploaded the files via FTP, it works now thanks. Will be updating ratings shortly.
Thank you. When you find a problem just send us a message via profil.
Have a nice day
Hi
Please open a ticket : http://9theme.ticksy.com/
Also I didn’t see any problem on this file
Best Regards
Hello, Is it also possible to add a countdown to the home page? Best regards, Timothy
Hello
Theme don’t include countdown shortcode but you can use any Visual composer add-ons easily :
http://codecanyon.net/popular_item/by_category?category=wordpressBest Regards
