788 comments found.
HELP! I just upgraded the Metabox and Visual composer and when I try to edit any page. post or other area of the admin and the page is blank, showing absolutely nothing. What do I need do do to make it work again. The site is ok but I cannot edit anything.
Actually the problem persists also after updating the visual composer and revolution slider to latest version, I cannot edit the content of any of my pages using Visual Editor. While the front-end content is showing up, the backend editor is blank as though I am using a blank page. I tried to deactivate the slider rev and when I do this the backend appears. What can I do? Because I need the slider and everything working!
Hello pcrazz,
Please send your website admin login details from our profile page form (https://themeforest.net/user/softwebmedia) so we can check issue and help to fix it.
Thank you.
Hi, thanks for the reply but I figured out the problem. It was an issue related to php memory limit.
Thank you pcrazz for your feedback.
mobile görüntülemede html sorunu var http://prntscr.com/iwqdr4 hatalı http://prntscr.com/iwqeia orjinal
Hi eneimam,
You can increase google page speed by doing several points like using cache plugin, compress css/js. Using smush image plugin to reduce image size without losing image quality. This is a custom work which is diff. as per each site.
Thank you.
Hi eneimam,
Please write in English because we have to copy and paste this text in google translate to understand it. You can get latest version of visual composer plugin by using latest version of theme.
Thank you.
I have just updated to your most current theme version and the WPBakery Page Builder plug-in update was not included. Can you please provide the plug-ins most current version?
Hello tstubbs,
Latest theme version has latest WPBakery Page Builder plugin version 5.4.7. Please check “Visual Composer” name in plugin update notice on top of the page after activating latest theme version. WPBakery Page Builder and Visual Composer are same plugin name which can confuse in update process.
Thank you.
Hi There, can i check with you, how come the button is the shortcode instead a existing component? https://prnt.sc/iu3ebj Thanks
HI kally_chong,
We are looking on an option which can give more flexibility in tab shortcodes like other elements to add content with drag-n-drop. We will give you feedback very soon with next updated version very soon.
Thank you.
portfolios. what i have to do to make turkish
portfolios = We want to correct our references
Hello eneimam,
You can use filters to change slug name like ”portfolios”
Below is an example code where “myportfolio” is new slug in place of ”portfolios”
if ( ! function_exists('myname_portfolio_slug')) {
function myname_portfolio_slug() {
$labels = 'myportfolio';
return $labels;
}
add_filter( 'swmsc_portfolio_slug', 'myname_portfolio_slug' );
}
You can add this code in theme’s function.php file or child theme’s function.php file.
After adding this code in child theme or parent theme function file, flush permalinks to add new slug URLs in database otherwise it will show “404 Page”. ( You can refer youtube video for “flush permalinks” steps )
Thank you.
thank you very much
The system is gone again. It was a 404 error. Cause error occurs. How did you fix it. If you write me I will correct it again. I will not bite you.
tamam düzelttim. tşk.
bu eklenti hata verdiriyormuş.
WordPress.com’dan Jetpack
Yes, it was due to plugin’s conflict. I disabled all plugins which were not included/recommended by theme and error was fixed.
hatalı yere yorum yazdığım için tekrar sildim
I have reinstalled your theme file for the downloaded theme for these errors, but it has not improved.
http://prntscr.com/itwtlkHi eneimam,
This is woocommerce plugin file version warnings but it will not affect the store because it is just version number change and coding will be as it is. We will update this in next updated version with other update soon (may be in this or next week).
Thank you.
thank you very much
I’ve done all of the things you said, but it does not fix the site information that you send to a Control
eneimam ENE&imam4871
Hello eneimam,
We are not getting any other issue details. Error 404 page issue is fixed in portfolio single page. Please delete cookies/temp file. If we are missing any point then please send more details like broken link url.
Please change login details asap because this forum is visible to all other users.
Thank you.
Thank you so much. You deserve the money you got from the truth. There will be a few more responsibilities, but the urgency is in it. I will write the others at a later time. I changed my password.
All the links I added to the portfolio page are broken because
https://www.osmanliisitma.com/portfolios/bingol-merkez-koprubasi-camii/ https://www.osmanliisitma.com/portfolios/sanliurfa-eyyubiye-mevlana-kulliyesi-cami/very urgent
Hello eneimam,
Issue is fixed.
It looks cache or any plugin conflict which we fixed by disabling all plugin and activating again. Please deactivate plugins which are not necessary to avoid slow page load speed issue.
Thank you.
Hi, since some updates I seem to have lost the ability to use WPBakery Page Builder to edit the pages front end. It no longer appears on the black bar at the top. My customer can only edit in this way and now they can’t.
Hello Frangibson,
Please send page URL (in which page builder front-end is not working) and your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) so we can check issue and help to fix it.
Thank you.
I’ve emailed you, thank you.
Hello,
Is it because wordpress has update to a new version WordPress 4.9.4, , that I have so many problems with my website and his layout with pages and images which disappeared…
Thank you for your answer.
Hello educalangues,
We replied you on next support comment of this page.
Thank you.
Hello,
Until now everythings with the theme worked very well. But since this week it is two times (with any change from me) that suddently I have a lot of problems with the theme : pages disappeared or have been deplaced without doing any change of layout, photos also… Could you tell me please why this happened ? Thank you
Hello educalangues,
Please send your website admin login detail from our profile page form ( https://themeforest.net/user/softwebmedia ) so we can check issue and give you feedback.
Please send details like which pages were disappeared and has issues.
Thank you.
The Icon boxes have shortcakes for buttons.
[dt_sc_button title=”Read More” size=”medium” style=”filled”]
How does one attach a URL to the shortcode? Nothing seems to working
Hello NetOne360,
This is not our theme but similar name Kidsheaven theme. Please add support comments to that forum.
Thank you.
Hi, I´m trying to translate to brazilian portuguese the fields “AGE” and “CLASS SIZE” from the languages/pre-school-shortcodes.pot. like you explain to other users and I already created the pre-school-shortcodes.po archive. But it is not working. What name should i save the .PO archive and where to include it? Thanks. Fernanda
Hi, nevermind, I just figured out how it works. Thanks anyway.
Thank you pcrazz for your feedback.
Hello there, I need to create a “mega menu” on the kids world child theme. can you explain me how to do that? what “mega menu” plugin you used on the live demo? Please let me know. Thanks
Hello daevorn,
You can use mega menu class name in wordpress menu main tab. Please refer help file index #6 “Create Mega Menu – steps with screenshot”.
Help file is added in main zip file (KidsWorld-v2.4.6.zip). Folder name is “Help-Documentation”.
Thank you.
How do I get different subheaders on each page?
Hello koshka27,
You can get diff. sub headers by adding diff. background image in
Edit page > “Page Options” metabox > “Sub Header” section – check “On” > in “Sub Header Style” sectio select “Standard – Title with Background” from “Header Style” dropdown and then add background image, set top-bottom padding and other necessary fields of this section.
Thank you.
How to change colors of icons in the Top Navigation menu?
Hello koshka27,
You can use styling.css file of theme file or use “Advanced Styling” from customizer to edit top navigation menu icons.
Video tutorial : https://goo.gl/ieoBM8
Thank you.
Is it possible to have a Portfolio page (in this case I am using it for a photo gallery) without any Categories and hence without any buttons above the portfolios (i.e. don’t want a VIEW ALL button to show).
I have removed all Categories for the portfolios and it now shows “VIEW ALL no categories”
Thanks Andy
Hello Andy,
You can select “Classic Portfolio” instead of “Sortable Portfolio” to hide top horizontal category name navigation. This options can be set from “Portfolio Page Options” metabox “Portfolio Type” dropdown menu.
Thank you.
Thanks for your reply, however when I do what you suggest, the horizontal category names are replaced by buttons showing all the website pages (like a mini menu bar, with the Gallery button highlighted). I really want to remove everything from here, is this possible?. Thanks, Andy
Hello Andy,
You have to deselect any menu for classic portfolio from
Admin > Appearance > Menus > Manage Locations (tab) > “Classic Portfolio Page Horizontal Menu” dropdown -> don’t select any menu name. > Save Changes.
This will hide the menu in classic portfolio page.
Thank you.
Thank you very much, that worked perfectly. Regards, Andy
If I add a team member under elements and I want a link on the picture, how do I do that?
Hello Juhello,
You can’t add any link on team member image but you can add read more button or any link in team member small description section where toolbar is available to add diff. type of content.
Thank you.
I love the theme but I can’t figure out for the life of me where to edit the list on each block https://ibb.co/f4goom When I click “Edit” on each block (Mon-Friday), only the “Short Description” and “Description” displays. Those only display when clicking on the box. I am trying to edit the text that is on the box when the timetable opens. Thanks in advance!
Hello kledioni,
You can edit time table from
admin > Timetable > Timetables > click on time table name from all timetables list > go to timetable specific section ( as per given screenshot ) and then click on the section > one popup box will open which has some details of that section event > click on right bottom side button which has text “Edit Event”. This will open another popup box where you can edit title, time and other details.
If this looks little complex then please contact us via our profile page form so we can send more details ( https://themeforest.net/user/softwebmedia ).
Thank you.
