21577 comments found.
HI where can I change the details in top bar (main demo) ? urgent -
ps (should be simple and intuitive- do not feel i should have to pay for support renewal for this as it should be detailed in the online documentation) sorry , but bit frustrated at this, Thanks Tom
UPDATE PLEASE IGNORE ABOVE, have it sorted
Hi,
Thanks for letting know.
I love this theme! However, when I create a new row with two columns, it won’t let me add an accordian or tab. Please help.
Hi,
Thank you for feedback!
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Regarding the need to manually update the database, I have over 30 the7 themes, as well as hot backups for each and it’s becoming too cumbersome to update each site manually.
It would be great if you had an option to simply update the database when needed or when the theme updates.
Hi,
It would be great if you had an option to simply update the database when needed or when the theme updates.
This idea is actually brilliant in its simplicity! Dunno how we have not thought about it.. Think we’ll implement it in an upcoming update.
Super. You’ll have saved me tons of effort. Thank you!
Pleasure
Can you put Visual Composer items and display them inside microsite rows ?
Hello,
Sorry, but this question does not make much sense.
“Microsite” is a page template. Like all others.
Like with all other page templates you can use WPB Page Builder in its content area.
“Row” is one of WPB Page Builder elements. Other elements can put inside a row.
Can you provide a temporary access to admin panel demo?
Hi,
No.
On a microsite the top menu has links to each section inside the microsite. Can a link be added to a different location than inside microsite page ?
Hello,
Yes.
I was just trying to achieve something with The7 that I thought would be simple but it seems not possible. So this could be considered a feature request.
With a post grid you can add a filter and then select to filter by tags. If you have a media grid however there is no way to apply a filter and no way to tag images. This would be really useful! Is there another way to achieve this?
Many thanks
Hi,
We do not have filters by tags – by categories only..
Hello, I have a pre-purchase question: Testimonials carousel – is there a autoplay function? or the user must move with the arrows? thank you,
Hi,
Yes, there is an autoplay feature.
Great. Thank you
My pleasure.
since v 6.2.0 i can’t select image in fancy title
Hi,
Please clear the browser cache. This should resolve the issue.
If it will not help – please get in touch with our support.
hello. thanks for your best theme. the product image does not show properly.
http://demo.abzarwp.com/the7/product/high-space-sneakers/please check it. how can i solve this problem ?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
The last update Version: 6.2.0 has caused an error with Page Header Options, then choose Fancy Title. You cannot add an image for the background. Tested on two websites.
Something is broken…
Hi,
Please clear the browser cache. This should resolve the issue.
If it will not help – please get in touch with our support.
Thanks Guys that has fixed the problem. Love The7 by the way. Its the easiest theme to use by a country mile. Great work. Cheers
You are welcome Thanks for feedback!
My drop down menus can only be seen if I click the parent item. There is no scroll over automatic drop down action… it ONLY shows if you click the parent item. Just rolling over the parent item on the nav bar won’t open the sub menu. I know this must be some setting that I’m missing, but can’t see it anywhere! Help! Site is: http://showardlaw.wpengine.com
Hi,
Most probably you are using a device with a touchscreen. This is normal behavior.
It’s on my laptop.
With my mouse…
Does your laptop feature a touch-sencetive screen by chance? 
No… I’m on a 4 year old MacBook… no touch-screen!
It’s working now. I have no idea why, but it just started working!
Hi,
Do you provide a demo login? I need to check the customisation options before I can present this option to my client.
Thanks, Victoria
Hello Victoria,
Unfortunately we do not offer demo login. However you can get rough idea of how theme options look and work in the user guide: http://guide.the7.io/user-guide/theme-options/
Hi! How to disable landscape orientation for mobile?
Hi,
I’m afraid I do not understand your question correctly – please be more descriptive. (Because turning into landscape mode is a hardware feature that can be disabled only in phone settings – there’s no way to do it on the website..)
Can I have multiple one-page layouts, each with its own unique menu ?
Hi,
Yes. You can use “Microsite” page template for it.
Hi,
Just bought another license! How do I activate WPBaker Page Builder. I would like to use some of their page templates.
Thanks for your help!
Hi,
1. You install and register the theme.
2. You install WPB Page Builder via The7 > Plugins.
Plugins should register automatically.
If registration does not happen automatically, disable and enable the plugin again – it should trigger registration sequence again and resolve the issue.
Can I run a section with custom Javascript / HTML and Javascript libraries ?
Hello,
Yes. Technically this is possible.
Do you not have a section on the microsite that can display javascript/css . Or can’t you insert a wordpress HTML/Javascript widget into a microsite section to achieve that ? Also maintaining the stick menu highlighting …
Each page can have it’s own unique custom CSS. But JavaScript is site-wide and can be set up in Theme Options > Advanced > Custom JavaScript.
On the one-page template, how can custom HTML be displayed in a section ?
Yes. There is such “element” in WPBakery Page Builder.
Image thumbnail compression – is there any way to increase the quality of the images that are generated by the theme? For example when using the ‘single image’ block – the images that are produced are very compressed jpegs – any way to increase?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
My dashboard is showing that Version 6.2 is available for install. However when I download the current version it shows it is still 6.1.3.1. Also there is nothing in the change log for version 6.2. Please explain, thank you.
Hello,
v.6.2.0 is pending review on TF. Until then it’s only available from our servers.
Hello, I am looking at buying another licence. Is there a way I can put up a splash screen saying web site under construction while I work on the site in the background. Thanks
Hi,
There are a lot of “under construction” plugins for this. Choose one that you like the most
