248 comments found.
Does this theme purchased files contain PSD’s?
Hello! Sorry our theme not included .PSD files
Regards, LineThemes.
how i can customize or create new custom pages?
without design source files?
Hello! We provide one-click import – You will have a site like ours demo. Then you can either edit the content or customize it with the page builder elements.
Regards, LineThemes.
Hi!
I am running the latest version of the theme. But I need to import only new homepages demo. How do I do that without importing everything all over again?
Hello!
Please download .txt file i sent you and open with a text editor software copy code on it. -> http://demo.linethemes.com/global/wp-content/uploads/2018/03/glb-home-7.txt
Regards, LineThemes.
Thank you so much.
Also, if you could send Home 5 and Home 6.
Can I Change Text From Add To Basket To Add To Cart?
Hello! Please download at here:
http://demo.linethemes.com/global/wp-content/uploads/2018/03/glb-home-5.txt http://demo.linethemes.com/global/wp-content/uploads/2018/03/glb-home-6.txtRegards, LineThemes.
The children’s theme is not working correctly. The main content crawls up.
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Demo Import is Not working in your latest updates.
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Hi? Can I see portfolio pages or options?
Hello! Yes you can see
- Live Preview Customize for Portfolio -> http://prntscr.com/inydqf
- Live Preview Customize for Single Portfolio -> http://prntscr.com/inyeo5
- Add Gallery and Page Options -> http://prntscr.com/inyfk9
Regards, LineThemes
I add an new image to the mega menu. but it is not a hover effect. Should I enter class? can you help me. ( There is also no detailed description in the document. I think this is the biggest minus of the theme. )
Hello! Please insert the link for it -> http://prntscr.com/inmyed
Regards, LineThemes.
Please Help!! You said that you updated the demo importer, thats the only reason I purchased this theme. Its not working. My ticket# is PRIVATE TICKET #1491326
I’m in a pinch and dont have a lot of time. I purchased this theme because you said you fixed this problem.
Hello! Please check ticket.
Regards, LineThemes.
Perfect! Thanks so much for the quick reply
I really hate to be a bother, but I need this theme to be functional.
Now the WP Bakery Page Builder is not working…
Hello, Jay!
I’ve checked your site but cannot find the problems. I’ve tried to disable all plugin, switch to other theme but Visual Composer still not working. Please give me your hosting account to the ticket, I will try to reinstall WordPress try to resolve issues for you.
I’m so sorry for this inconvenience.
Regards, LineThemes.
I updated my ticket #1491326
Yours is the first and only theme Ive installed on this domain. I have a deadline coming up in 4 hours so I really honestly appreciate the quick response.
So I guess Im just out of luck huh?
My ticket has not been responded to. Ticket #1491326
The demo importer has been fixed but it took away the ability for me to use the page builder. I dont think that is an unreasonable request. I see you have responded to others and decided to ignore me lol
Hello, Jay!
I’ve replied your ticket, please check it.
Regards, LineThemes.
Help Me!!! I choose the theme, the site is unable to open the error
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Congratulations from WPSelected 
Your theme Glb has been selected as one of the best WordPress themes on ThemeForest, for March 2018.
http://www.wpselected.com/wordpress-themes/corporate/
More information about WPSelected on Envato Forums:
Keep up the good work!
Thank you really much choosing one of our items. 
Hi, 100% Header Full Width Header/Navigation is not working on Customizer, only on Sticky header? Maybe you have a fix for that issue? Thx!
Hello!
Could you please give me some screenshots for this issue?
Regards, LineThemes.
Hi there, I wrote a ticket (not sure if you it is attached to my account) 1487998
Hello! We’re sorry about late reply! Please check ticket.
Regards, LineThemes
Hello, I just sent you a support, do not install the demonstrations. The process does well, but nothing is seen.
Hello!
I’ve released an update version in few minutes ago to fix bug for sample data installer. Please download the latest version (1.0.10) and try again.
Regards, LineThemes.
My ticket #1463189 have been left unreply for 2 days already. please assist.
Hello! We’re sorry about late reply! Please check ticket.
Regards, LineThemes.
Hi,
Submitted a ticket regarding Demo Import Issue. Kindly reply ASAP
Hello! Please check ticket.
Regards, LineThemes.
Hi,
How to add a language selection menu and make a site multilingual?
ThanksHello!
To make your site to multilingual, you should use a plugin like WPML, Polylang for help you translate your contents to another language. In case you’re using the WPML plugin, please follow steps below to add the language selection menu.
- In admin, go to Appearance => Menus then create a menu called Top Menu (It’s already exists if you’ve imported the sample data)
- Go to WPML => Languages find the section “Menu language switcher”. Click button ”+ Add a new language switcher to a menu”
- In the “New Menu Language Switcher” you can config it look like: https://monosnap.com/file/afkWTar4Mv03P1A9iprfpDjcWQWeGX.png
- Click button Save.
Regards, LineThemes.
Thank you
Hello,
Tell us how to update the topic? I do not receive an update notification in the wordpress control panel
Hi!
To update the theme, please install plugin https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ and reinstall the theme.
Regards, LineThemes.
Thanks
Why are not you interested?
Hello!
I’ve resolved sample data issue for you, please check your site.
Regards, LineThemes.
Thank you so much.
1. Go to Appearance -> Install Plugins at here please install and activate all required plugins.
2. Go to Appearance -> Sample Data -> I can not demo from here. does not give an error but is not installed. I am waiting for immediate help.
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
I’m waiting for mail.
Could you take care of my problem now? I’m waiting for a solution.
Hello! Please wait me, I will check for you right now.
@healthplay: Could you give me your ticket URL?
Why are not you interested?
@linethemes
I’ve replied your ticket, please check it.
Regards, LineThemes.
Hi there, is there a vertical tabs option? Also all my pages come up blank when I use wpbaker (edit on the browser page) Am I doing something wrong?
Hello!
Yes, please use element Tour -> http://prntscr.com/ikwx6c
Recomment: Please try to use backend editor.
Regards, LineThemes.
Hi, I was planning to buy the theme but have a few pre-sale questions;
1- We will use two languages with WPML and it is very important for us. On the demo live preview the second language you added as Spanish is not working as intended. May be it is there only to show it supports wpml. So, Is it FULLY compatible with WPML ? With the menu (with styles) ?
2- It seems you are active with theme support which is great, but you require admin details to look for some problems; but we will develop the content offline in apache server, so if any problem occurs can you provide support with the issue without getting the admin details in such case with only support ticket conversations?
3- Can we change the folder name of the theme or the child-theme after uploading to wp-content ? Will it cause any issues?
Thanks in advance
Hello!
Thank you for interesting our theme. Let me answer your questions in order:
1. Actually, we’re not yet published Spanish translation. However, we’ve tested WPML from the local, all styles, shortcodes, theme options are working properly.
2. We still try to help you in case you don’t have the testing server. But sometimes we need access to your admin for debugging. So, it’s better if you can create an online WordPress instance for the test.
3. Yes, it’s recommended.
Regards, LineThemes.
Thanks for the quick respond and answers.
For 1st question: As long as you can say that it is compatiple with the menu styles you have on the theme it should be ok.
As for 3rd question, do you mean it is recommended to change the theme folders name?
We will decide in a day, and your quick response time in support will be a factor for sure. Thanks again.
Yes, we always recommend using the child-theme. It will keep your custom files will not be lost when updating the theme. Also, you can use any name for your child-theme.
Regards, LineThemes.
