6627 comments found.
Login via facebook now does not work! How to fix?
Hello,
Please read our documentation https://xstore.helpscoutdocs.com/article/87-facebook-login Also, it would be better if you contact us via support forum or contact author form on TF https://themeforest.net/user/8theme
Regards
Hi, how do I change the active link color in mega menu?
THX! Stef
Hello,
Thanks for the comment.
8Theme Options > Typography > Navigation.
If you have any other questions, please contact us via support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hello,
I just update to WP 4.9.4, WooCommerce 3.3.3 and the Xstore theme to 4.21.
I have two problems.
1. When I am in visual composer and add a new button (the one with extended style of button) nothing is happening when I try to change the colour with the colour picker.
2. When editing some of the pages in page editor with visual composer, after any change on every module when I press “Save” (on the module edit pop up) or even if I move around some of the modules, the page scrolls automatically to the bottom. It is very unpleasant and I am losing more time to scroll back that to edit the page.
Both fixed after updating the js composer and Massive Addons for Visual Composer
Hello,
We are glad to hear that problem was solved.
Regards
Hi, i have used gravity product addon and my form is showing in single product page, But if i click on quick view for any product pop up is not opening just loading is this becuase of gravity product addon ? i want to display my gravity form in quick view also
2. is it possible to display gravity form while checkout instead of single product page
Hello,
Thanks for the comment. Please submit topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hi,
I just want to ask why external images not showing in our website. https://kmall.ph/product/whitening-me-teeth-whitening-system/ before we change theme its working properly but now all the external images are not showing up.
Thanks
Hello,
Thanks for the comment.
Please submit topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hi, updating the Xstore theme yesterday, and this broken the lazyloading function on the woocommerce pages. Are there plans solved this issue in a next update?
Hi solved the problem. Follow the support page: https://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings
Hello,
I’m glad that you sorted out.
Have a nice day.
Regards
Hi, it´s possible to unregister theme (because i will not use for my site anymore), and register um another new domain? Thanks.
Hello,
Thanks for the comment.
Yes, it is possible. You need to deactivate theme via Theme Options on old site then you will be able to activate it on new domain. Note, that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only https://themeforest.net/licenses/standard.
If you will face any activation limit problem, simply contact us via contact form on TF https://themeforest.net/user/8theme
Regards
Hi, I just updated the theme and the shop page shows now 4 columns, before was 3, and there is no option to change it now… and at the final of the products appears a ‘Show more products’ that don´t shows anything, always thinking… the pagination style dissapears… http://prntscr.com/ildgxt on any update appears new issues… https://somosinfancia.es
Hello,
Thanks for the comment.
Customize > Woocommerce > Product Catalog > Products per row.
Make sure that you set correct settings for the plugin according to theme documentation https://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings
Regards
Thanks Rose, solved!!!
You’re welcome!
Have a nice day.
Regards
Hi, How to set the display on mobile can have 2 columns. Currently my website appearance on mobile look ugly because there is only 1 column and is located on the left.
Take a look this screenshot : https://ibb.co/j6CFNc
Thank You.
Hello,
Please submit topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/.
Regards
Hi! I have the same problem here, on site https://www.mundodamoda.online/:
After last theme update I found a view bug. Why shop’s page navigation looks like this? Can it be changed/fixed?
Hello,
Please clear browser and plugin cache, CDN if you use it. If the problem won’t be solved, submit a topic on our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hi, See screenshot below.
I want to design the header just like this (1 row with menu on the left side, logo in the middle and social icons on the right.
See here: https://prnt.sc/ikjji9How do I make top bar/header area look the same/similar without hiring a developer. I can provide the graphic elements but the rest I require assistance.
I am aware of the different header types and chose the “Variant xstore2” with the default red theme. I also removed the cart icon but now my logo is not in the middle anymore.
See here: https://prnt.sc/ikjmhkI wanted to replace the cart icon with the social media icons.
I have a good understanding of what is customizable via the GUI (8theme options etc), and those I can achieve myself.
I would like the additional code/instructions required to implement the above onto a say the stock Xstore demo. I can provide the .psd/.ai files if needed. What I cannot do is hire a developer. I have basic scripting knowledge but it gives me just about enough background to be able to implement solutions. Not develop them.
Thanks alot!
Hello,
You have posted topic on the support forum and we sent you the answer https://www.8theme.com/topic/modify-header/#post-186641
Regards
Hello
Is it possible that the page of each brand of a product is filtered separately by the categories of existing products?
Hello,
Unfortunately, WooCommerce plugin does not have filter by category by default. It has only Product categories widget that is the simple list of existing categories but it’s not a filter widget.
So, you may try to look for additional filter plugin that includes filter by category.
Regards
Amazing Work, Good Luck With Sale 
we have 5$ theme sale only for 24 hours, hope you will check our portfolio.
Thank you. We wish you good luck too.
Regards
Hi, we are planning to move the to a php7 hosting and run a compatibility check. There is an error from xstore theme and xstore core.
Not sure what it is. Please take a look…..
xstore theme
FILE: /wp-content/themes/xstore/framework/woo.php FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE 44 | WARNING | Function create_function() is deprecated since PHP 7.2; Use an anonymous function instead
FILE: /wp-content/themes/xstore/woocommerce/product-quick-view.php FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE 8 | WARNING | Function create_function() is deprecated since PHP 7.2; Use an anonymous function instead
xstore Core
FILE: /wp-content/plugins/et-core-plugin/inc/wordpress-importer/wordpress-importer.php FOUND 1 ERROR AFFECTING 1 LINE 796 | ERROR | Indirect access to variables, properties and methods will be evaluated strictly in left-to-right order since PHP 7.0. Use curly braces to remove ambiguity.
Hello,
Do you use PHP 7.2 or 7.2.2? I think we’ll add compatibility with version 7.2 in next theme update. But I’m not sure about all the other included plugins (Visual Composer, Revolution Slider etc).
Regards
Hello, just tried to download the latest version but its block by chrome saying the zip is dangerous. Any ideas what is going on?
Cheers
Hello,
No, first time to hear about this. All the archives are checked by our team and by ThemeForest team. Maybe you have any chrome extensions that block archives that include js files even if they do not have the malware code.
Regards
Цe found that many users faced the same problem with other themes and files from Envato https://forums.envato.com/t/possible-virus-or-malware-in-theme/157975/10
So, I suppose you need to wait when Envato team fix this.
Regards
“Within minutes of starting to set up this theme customer support popped in and asked if I needed any help. That is awesome!”
5 star rating from coulbourne1 for Customer Support.
Could you please update plugins in downloads section. Pretty old VC, Rev.Slider and most important still XStore Core v 1.0.21, should be 1.0.22 if I am correct.
Hello,
VC – 5.4.5 is the latest version available on CodeCanyon, RS – 5.4.7 – latest version available on CC https://www.themepunch.com/revslider-doc/changelog/. Xstore Core – done.
Regards
Great theme. I see that the products show a price range for variable products. Is there anyway just to show the lowest cost. I don’t feel comfortable with showing the highest cost for variables that a lot of people don’t choose, but have to include in the product. Loving the theme so far!
Hello,
There is no such option by default but you can use child theme and follow the instructions to implement this https://businessbloomer.com/disable-variable-product-price-range-woocommerce/
Regards
Hi, I’ve updated my support license for 6 months but your forum won’t let me create a topic on the support forum, it still says my license has expired!
I am having issues on X store on my product pages, where if you try and scroll down to view the Description of the product, the page just automatically keeps scrolling and scrolling to the bottom so you can’t read anything.
Here’s an example: https://www.cherryred.co.uk/product/burning-britain-story-independent-uk-punk-1980-1983-various-artists-4cd-box-set/
It seems to be the same thing this person was experiencing: https://www.8theme.com/topic/xstore-woocommerce-product-scolling-bug/
is this a bug with the theme? Help would be gratefully received, plus it would be great to be able to use the support forum now I’ve paid for 6 months!
Many thanks!
Hello,
1) Sorry for the inconvenience with the support forum. Try to create topic now, please.
2) Go to Theme Options And make sure that one of these 2 options is disabled http://prntscr.com/iibzov They can’t be enabled at the same time because it makes no sense and such issue as you described may appear.
Regards