433 comments found.
Hi! I have some questions before I buy. Instead of the Open Table Plugin displayed in the sidebar can I change to the donorbox Plugin? I would like to embed the widget directly on each listings and/or direct the Donor button to a site donation page? Also can I edit the listing options on the “Add New Listing” Page. I want to remove some text field boxes and edit some text field titles? I figure I could edit this with FTP? Great Theme! Thanks for the soon answers!
Hi there,
And thanks for contacting us.
Single listing side area is reserved for some elements from listing page settings, and if you omit opentable ID https://www.screencast.com/t/P3mVFs1KS it won’t be displayed. Unfortunately you can’t add custom elements to that area, but you can enable WPBakery Page Builder for listing post type, and then you can add anything you want inside listing content area, so donror button, or shortcode from some 3rd party plugin can be added.
Removing optional fields can be done by modifying theme files only. Please don’t remove required fields since then users won’t be able to submit a listing.
Elated
Hello, i have this problem, the filter its not working:
“Not a valid origin for the client: http://eventosempresas.cl has not been whitelisted for client ID 24857354419-a2loh1qhv2tfkm67go4c6pndsfgh08qt.apps.googleusercontent.com. Please go to https://console.developers.google.com/ and whitelist this origin for your project’s client ID.”
http://eventosempresas.cl/v2/job-type/banqueteria/ <Hello,
That message is from Google Maps API key which is registered for that domain, and you need to login to google console and to white list it for your domain. If you have additional instructions regarding this please contact our support at https://elated.ticksy.com
Thanks, Elated
Hello. I left a support ticket yesterday after support hours. Just wondering what your typical response time is. Thank you. I look forward to hearing from you.
Hi there,
Support is replying to all support tickets from oldest to newest according to ticket time, and usual average response time is up to 24h, but sometimes when there is increased amount of support requests some delays may happen. I have forwarded your ticket ID to support team and they will reply to you there as soon as possible.
Elated
Please assist me with https://elated.ticksy.com/ticket/1517867
Hello,
And thanks for sharing your ticket. We will inform support team and they will reply to your ticket as soon as possible.
Elated
Hi team, is it possible to edit the layout for Elated Listing List? For example the image height become 200px?
Hi there,
Image will be scaled while maintaining proportions https://www.screencast.com/t/jgBI7zuJ so if you upload smaller image it can 200px in height or so if that was your questions?
Elated
I have been trying to install this theme for 3 days. I have had the site crash every single time I try install and active that the plugins. There is no rhyme or reason to it. Doesnt matter the order or the plugin. The site gets fatal error screen after a few plugins are installed. I am becoming very very frustrated. I submitted a ticket on your site and had 2 days ago with no reply. I have installed many themes and this has never happened. Very unhappy at the moment.
Hello,
We have located your ticket and issue is server related. You need to increase memory limit in php.ini, and you can contact your host for assistance if you don’t have option in hosting Cpane;”
memory_limit = 128M;
Also increase memory limit in WordPress wp-config.php configuration file https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Elated
Trying to create business listings and the edit profile section is really confusing businesses to create profiles. contact in side bar reads “Contact this property” and the submit button says “Add to this property” (really) ? similar businesses says:”Similar properties”, when editing profiles it has fields for low price and high price, business name field says “job title”, categories field reads “job type”, Fetures image shoudl say “Company logo”. image gallery scrolls across the top of the page in a slider which the images are all different sizes and doesn’t auto crop to make uniform, full page home slider does not work, this is like a Hodge podge of wp-jobs and real estate listings. do you have files i can upload to correct all of these errors or am i doing something wrong?
i cannot create users from front end > i have anyone can register and set user as Shop Owner, Subscriber, and employer and registered users and no luck. i created listings with the user accounts and they say “your listing will show up once approved” I cannot find the listing in back end to approve it. also when a new user registers from front end the page refreshes and opens the login tab, the form box for login says “user name” should say “user name or email” users dont have a user name assigned to them yet! Unless the “Name field” in the registration area is the user name and if so it should say “create user name” or “User name” nor “Name”. not sure why this theme isn’t ready to start selling listing once installed and demo data is imported, thats what some people are spending the money for. Not so they can tinker with missing sliders and form post fields with totally unrelated information for the next two weeks..
Hi there,
For commercial and listing themes on Theme Forest, there are really a lot of options and possibilities, and it is best to explore them by importing demo data. If you have problems with demo import, and for all support related questions feel free to contact our support team by submitting a ticket at https://elated.ticksy.com/ and provide all necessary info there along with WordPress admin access.
Thanks, Elated
Hello,
We had to flag your comment since it is inappropriate. If you have some questions for support, please contact them by submitting a ticket at https://elated.ticksy.com and if you have submitted refund request you can reply there.
Thanks, Elated
my full page layout revslider seems to be missing a slide. do you have a download link with file structure to add this slide? http://openoffice.guru/fullscreen-home/ i only have 2 slides (Landing Content and Landing-Content1)
Hello,
Please, submit a ticket on our support forum at https://elated.ticksy.com and include your site URL with wp-admin access and our agent will investigate. Thanks
Elated
Hey, before I buy, wanted to ask if I will be able to change the slug of listings categories? I would like to make a structure like that: domain.com/state/city/ and as a 2nd service: domain.com/service2/state/city/ Is it possible ? Usually listings got /listing/ in the slug while listings categories got /category/ or something… and i usually you can’t create 2 same locations, just one a bit deeper in the url… And is it possible to add an intro text before the listings on category pages? Thanks!
Hello,
Thank you for taking interest in our theme. There is option to set slug for single listing https://www.screencast.com/t/jplUmfFO You could create two listings with the same location, just the names of the listings need to be unique. Since category page is an archive page, you could do that if you do some modifications in our files. If there is any other doubt, please, let us know.
Best, Elated
i get a 404 error when editing page with wp-bakery
everything else works fine but when i go to edit any page in wpBakery it opens customization page instead of back end editor and 404 error. when i deactivate wpbakery im able to enter backend editor but of course its all wpBakery jumbled code i tested it with emulator. im also getting a slide error for rev slider you can see it on my page. http://openoffice.guru/fullscreen-home/
Hello,
This is commonly related to hosting issue (mode_security), and you should be able to fix this by adding this line of code to wordpress .htaccess file:
SubstituteMaxLineLength 10mlike this https://www.screencast.com/t/Y5fk18JlI
If that doesn’t help please contact our support by submitting a ticket at https://elated.ticksy.com and provide WordPress and FTP admin access in your ticket.
Elated
thanks! worked A++
Great. Thank you for the update 
theme is missing css will not install
Hello,
Please unpack .zip archive with documentation and install findme.zip as explained in this article https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Elated
Hi, why my Listing List only shows image and title, yours also shows address and star rating? Is there setting that I miss?
Hello,
Make sure that you have set address for your listings, and regarding comments and ratings, make sure that WordPress comments are enabled, and with that option all new listings will allow comments. For existing listings you will have to enable discussion for each listing from screen options https://www.screencast.com/t/x0hjkUMN2
Elated
All the listing already have address; that address appear in the listing detail page, but not in the Listing List. Any idea?
Hi again,
Please check if you have set Maps API key https://wpjobmanager.com/document/setting-up-wp-job-manager/ . Google requires an API key to retrieve location information for job listings.
Elated
I have installed it in Dashboard / Listings / Settings / Google Maps API Key
Hello,
If you are still facing any issue. Please, submit a ticket on our support forum at https://elated.ticksy.com/ and include your site URL with wp-admin access and our agent will investigate.
Best regards, Elated
I’ve found out the issue, i have to put the API key in both listing and setting. Another question – in the job listing page, https://bit.ly/2IfhbuL for example, how can I enable Location and Category filter? It’s just showing “Keyword” filter. Thanks
Hello again,
You need to install/activate Regions for WP Job Manager free 3rd party plugin → https://wordpress.org/plugins/wp-job-manager-locations/ and then just go to Listings → Settings → navigate to Job Listings tab at the top → and then enable Search by Regions, like we did here → http://postimg.cc/4KP8sTDZ
Thanks & Regards,
Elated
1.when I press the User locator icon(a pin-shape) , I can see an error message. This error is seen just on Safari browser, locator works well on android phone. I tested Iphone6s, Macbook, galaxy note5.
2. Can I filter posts or items by select ‘near by me’ in ‘choose a location’ window, and by setting distance range ’...kilometer’ ?
This is on demo site, not only my site. but you are saying ’ refund is not possible’ Is it my obligation to wait your work? other listing theme like Mylisting,Listingpro …. do good function on safari.
Hello,
1. This functionality is achieved with WP Job Manager plugin
2. Such an option doesn’t exist, sorry 
Theme is using WP Job manager plugin so pin location functionality isn’t theme related problem, and plugin author needs to fix this in one of upcoming updates.
Elated
so you mean I must blame WPjob maneger author? not this theme’s author? Is that the reason you don’t give a refund? In previous your reply,you said ‘Safari must be updated….
Hi again,
It is always good to test on latest browsers versions since all authors tend to make items compatible with latest technology. Since this is plugin functionality and if there is issue with some browsers versions you have to wait for plugin author to release update for this since we are not developers of that plugin.
Elated
Hello, I am disappointed with you, I am going to give you a bad rating if you continue to ignore my ticket.
I leave my message and error again.
“Hi, I need help to solve the following error.
In the search template, if I want to filter by a category, I get empty. In the url that happened, there are many categories, but “food & drink” has 5 assigned. You can try that.
They will see that the search is empty or no change occurs.
I need the search in the same way that works for them in their demo.
Greetings.”
Hi there,
Sorry for the delay. Support is working with limited resources over the weekend. I see that they have replied to your thicket so if there is anything else just reply back or let me know.
Elated
Good evening!
I have some prebuy questions about this theme! Please respond as soon as possible.
1. I would like to embed TripAdvisor reviews to any listing page profile in my island – (local area). I know that I need to read their API firstly, but I would like to know if your template supports this kind of embedded code that I may add as a separate info after telephone and social media profiles of every listing possible.
2. Can I put banners with a link or any logo on the homepage section and any other page or section?
3 Can I put some Adsense code within my articles inside your theme?
4. Can I add booking.com and TripAdvisor weblinks except for other social media profiles.?
5. I would like to provide more text info & photos about a destination that has sightseeing, beaches, villages & things to do. This above info is on separate pages until now. What I really mean is the chance to provide more info except for just listings, for each destination. Will be these categories lead to specific pages with above info? Or they are just listing categories???
6. Can I add a featured listing on search related to hotels and/ or restaurants? Can I add a featured post on top of my blog, as well?
7. I noticed that when I search for apartments the URL destination is:
http://findme.elated-themes.com/job-type/tourism/ http://findme.elated-themes.com/job-category/hotels/and in a specific listing is:
http://findme.elated-themes.com/job/lux-apartments/Can I rename or remove the /job-category/ /job-type/ and /job/ with /hotel/ or /restaurant/ names?
Hello,
And thanks for the interest in our software.
1. Content inside each item is created with WP Bakery page elements so you can add any code to it by using Custom HTML or Custom Java Script element on that page depending of the code which you will place there.
2. Yes, all pages are using combinations of different WP Bakery page builder elements so you can combine them in any way you want, and you can place image with a link which will serve as add.
3. Adsense code can be added over Custom HTML widgets inside available widget areas or also within page content as explained in Q No. 1.
4. Please share a link to a page from our demo so I can see at which icons you were referring to.
5. You can add additional gallery and text inside each item or even a button which will lead to another page with detailed description, terms or anything else. Regarding category links, they will list items within that category like posts categories except that this is different post type.
6. List items can’t be marked as featured, but on some pages you can add listing element from featured listing category for example in order to show just these items.
7. Theme is using WP Job manager for this functionality, and it is easy to change slug https://wpjobmanager.com/document/tutorial-changing-the-job-slugpermalink/
Elated
I mean right next to other social icons on the hotel’s description. Just below the google map, on the sidebar and above “Book a table online” section.
booking.com and TripAdvisor weblinks with their icons:)
Thank you for the answers!
Hello,
Listing pages only have listing bottom widget area https://www.screencast.com/t/47sAH3Ra00 so you can place icons there or inside listing content, but if you need them inside side area some modifications are required and support can point you to file which needs to be changed in case that you decide to use our theme.
Elated
hello,I can’t see Add-lists button on mobile phone(demo site). Can it be changed by configuration?
Hello,
Please, submit a ticket on our support forum at https://elated.ticksy.com/ and include your site URL with wp-admin access and our agent will help you with anything that could be done within our theme.
Elated
Hi, I am trying to get the look like your demo in http://findme.elated-themes.com/fullscreen-home/. I use Elated Listing Category but it does not give me similar looks. Is there any specific image format / size that I have to adjust?
Hello,
Here you could check dimensions for listing category images https://www.screencast.com/t/bOdLXloHb We hope it will be helpful.Elated
Hello,
can we change the name and/or add categories ? can we add amenities ? do you plan to add an import feature ?
Thanks
Hello,
Thank you for taking interest in FIndMe. You can view the user dashboard and try creating a new listing with the following credentials (you can sign-in directly from the front-end) User: test Password: test
Yes, you are able to add new Listing category https://www.screencast.com/t/OrF1j6tSQvu7 Also, you could add desired amenity for Listing type https://www.screencast.com/t/BfRYXb6M1 We already have import feature implemented https://www.screencast.com/t/fDzkF1fcL So, you could easily, using One Click functionality import whole demo content from our demo site.
If you have any other doubt, please, let us know. Thanks
Best,
Elated
Hi guys, A pretty urgent issue. Somehow the map is not showing anymore for each listing and the Listings list map is also not taking into account the listing locations, although the location is set. https://offisquare.com/listing/roma-quadraro/ Any quick help?
Hello,
Please, submit a ticket on our support forum at https://elated.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly investigate and help you there.
Best regards, Elated
Hi guys, did so, awating your reply. Thanks in advance.
Hi,
Thanks. We located your ticket on our support forum and it has been assigned to our agent who is working on it.
Best, Elated
Hello. I have problems with translate theme to spanish it isn´t work, use loco translate and also poedit but not work. url translate wp-content/themes/findme/languages/es_ES.mo and es_Es.po files.Help me please. Thanks
Hello,
We located your ticket on our support forum and it has been assigned to our agent who will try to help you there.
best, Elated
