1743 comments found.
I think a good addition to the theme would be to make the right column in checkout scroll down the page with you, so you don’t have to scroll back up to click “Place Order”.
Hello JohnsonDesignCo!
Thank you for the attention to our theme and for the suggestion.
Best regards,
DFD Support Team
hello I purchased theme, wherever I have a video player it show this “warning: a non-numeric value encountered in home/...vstemplates/dfd_videoplayer/php on line 28
Would you konw what I need to do to make that warning go away, everything else on the theme work amazing thanks
Hello Edgaro!
Could you please submit a ticket here and provide us with the WP and FTP access details. We’ll help you.
Best regards,
DFD Support Team.
The newest WPBakery Page Builder update brook my website completely. Can you please check as soon as possible. URL: https://kachels-debrabandere.be.
Thanks in advance.
I found a solution, for anyone having same issue. Just deactivate and delete WPBakery from plugins and reinstall WPBakery 5.4.5 from Required Plugins Installer.
Hello Johnnyjonckheere!
The error we can see is SMTP error, it should not be related with the plugins update. Could you please get in touch with your hoster and ask to check this issue for you? Please also submit a ticket here so we can be in touch and be able to check the wordpress installation with the theme for you.
Best regards,
DFD team.
1. Any chance of having ajax add to cart in future ? 2. Ajax Search? – weird to have a full page search without ajax search 3. Search showing timestamp and author for woocommerce product page search – extremely weird. 4. Is there any way to change a different header for woocommerce shop page or any other woocommerce pages?
Hello Fyongjin!
Could you please submit a ticket with the details of this request here? our support will check if those features are going to be added in the nearest updates and send you the information back. Some of them can be achieved using third-party plugins right now.
Best regards,
DFD team.
didn’t receive the email after signing up.. please help
Hello Fyongjin!
As we can see you have registered on support forum but you haven’t sent the ticket. Could you please submit a ticket one more time.
Best regards,
DFD Support Team.
How do I edit the woocommerce shop page with visual composer? Or is it not possible
Hello JohnsonDesignCo!
There is a possibility to add Visual Composer shortcodes on a single product page but there isn’t such an option to add those shortcodes on a products category/archive page. There is a possibility to do that manually for shop archive page but it is not a default functionality of WooCommerce. Please get in touch with our support by submitting a support request here for more details.
Best regards,
DFD team.
Hi DFD Team, I want to know if revolution slider, layer slider, and visual composer are free with theme, then how to activate 3 of them, do i need a purchase or what… Kindly Help Please.
Hello Milangautam!
All the plugins that you receive with the theme should not be activated as they are a part of the theme as a bundled plugins, please see the following links for more info: first link, second link.
Best regards,
DFD team.
Hi, may I know is it possible to add image in the hotspot’s message box?
Hello Megeo!
There isn’t such an option at the moment, sorry.
Best regards,
DFD team.
Never mind, thanks!
Just let us know if you need any other assistance!
Best regards,
DFD team.
I’ve noticed that you’ve disabled the Visual Builder column align option. Is there a way to get that back? Thanks in advance.
Hello Kofetartca!
Could you please submit the details of this request in our support center and we’ll check what we can do for you. Any kind of screenshots or details can help a lot.
Best regards,
DFD team.
Hello I paid for support but I do not have access to my account. Can you help me?
Hello Davideliot!
Could you please contact us via this form. we’ll be able to check your request and access to support forum.
Best regards,
DFD Support Team
Hi, I need support ASAP, Where should I get support?
Hello Gzelasco!
We have got your request and email you back as soon as possible.
Best regards,
DFD Support Team
I just bought your theme from themeforest.net. While installing on wordpress after uploading gets done, it says 503 Error Service Unavailable and “The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.” Kindly help me in this as soon as possible, please.
Hello Milangautam!
Could please submit a ticket in our support center, please provide us with the WP and FTP access details for checking the site.
Best regards,
DFD Support Team
I raised a ticket in support center with my WP and FTP details. Kindly look into this, waiting for your response.
Milangautam, thank you for the information, we’ll email you back as soon as possible.
Best regards,
DFD Support Team
Hi DFD Support Team, This is inform you that I somehow resolved that issue myself. i used FTP and it worked. Now no need to do anything from your side. Thanks.
Milangautam, thank you for the information. We are glad the issue is solved.
Best regards,
DFD Support Team
Hey, Do you have planes for big updates soon?
Hello Gzelasco!
Could you please contact us via this form. we’ll be able to provide you with the requested information.
Best regards,
DFD Support Team
hello, please, i will like to import the about in my demo, but no about is appearing, please how do I import all the about?
Hello Olusabel!
You need to import 27_pages, we recommend you to use Wordpress importer if you already have content on site. Please check this article for detailed instruction.
Best regards,
DFD Support Team
Hey there,
Thanks for taking time to reply. For some reason, my dfd native theme publishes all blog titles as h3. I need them to be h1, for that, i’v tried to change styling options, ensure that h3 is not assigned to any tittle type on the website in the setting, but no luck.
Maybe there’s a custom php function that i could use to fix this?
Here’s my website: https://www.elitecurrensea.com/forex-and-cfd-blog/technical-analysis/eur-usd-retracement-d-h3-might-show-new-sellers/
As you can see I don’t use custom headers (rich images). Just need the bloody title to be h1.
Hope you can help with that!
Hello Macmukut!
The blog posts names are supposed to be h3 on blog pages and h1 is for the page titles in Custom header. Could please submit a ticket in our support center, we’ll check what can be done.
Best regards,
DFD Support Team
Hello, I have submitted multiple tickets but haven’t gotten any reply yet. Also, I can’t find my submitted tickets anywhere.. Please help. Thank you
Hello Creacontext!
As we can see all your support tickets were replied, the last one was 26.02. Could you please check the email and let us know if you get the response.
Best regards,
DFD Support Team
I need the free template through the slider revolution, please how do I update the slider template manually through the theme.
Hello Olusabel!
Could you please send this request to our support team, we’ll check what can be done.
Best regards,
DFD Support Team
I am trying to send a support ticket, I couldn’t login into your portal, I tried to reset, not reset mail was sent to me. what will I do pls?
Olusabel, in this case could you please get in touch with us via this form
Best regards,
DFD Support Team
hello, please, i will like to import the about in my demo, but no about is appearing, please how do I import all the about?
Hello Olusabel!
You need to import 27_pages, we recommend you to use Wordpress importer if you already have content on site. Please check this article for detailed instruction.
Best regards,
DFD Support Team
Could I create a page navigator? In order to navigate inter pages, shown at top or bottom, as like as revolution slider do.
Hello Btorras!
Could please submit a ticket in our support center. Please provide us with some examples of the navigation you’d like to have and we’ll provide you with the detailed information.
Best regards,
DFD Support Team
Validation errors occurred. Please confirm the fields and submit it again. Error on submitting contact form. These forms were working fine before. and no changes were made to the website after it went live. But now it is throwing this error. Kindly update. I am not able to sign up on support using my purchase code. Please advice thanks.
Hello Muzzy12!
Could you please contact us via this form. Please provide us with the link to the page with contact form and WP access details.
Best regards,
DFD Support Team
Releted post is showing on pages, How so you remove it. It should only be visiblle on post. Many thanks.
Hello Danzara!
Could you please create the ticket in our support forum. Please provide us with the link to the page in questioning and WP access details.
Best regards,
DFD Support Team
Many thanks and all done.
Danzara, thank you for the information. We’ll email you back as soon as possible.
Best regards,
DFD Support Team
Hello!
I have a problem with the theme. When I try to install it on my Wordpress page, it doen’t works. Could you tell me what to do, please?
Thank you!
Hello Ovasilief!
Could you please create the ticket in our support forum. Please provide us with the link to the site, WP and FTP access details for checking the request.
Best regards,
DFD Support Team
