1659 comments found.
Hi, I have activated theme with my licence key. Unfortunately, I was forced to delete the whole WP installation, and now I can’t register again for the same website https://ravedon.com Please, reset my licence. Thanks in advance!
Hi,
Your license has been reset and you can activate the theme again.
Kind regards
Hi, can you please reset the licence one more time? Hosting provider had to upgrade some PHP options so the theme could work, and I’ve lost the whole WP again. Thanks in advance!
Hi,
Your license has just been reset and you can activate the theme again.
Kind regards
Hello!, I am a pastry chef and I had to reset my website and now I can’t validate my purchase code, please help!!, My domain is http://marycarmenalvarez.com
Hello,
Your license has just been reset and you should be able to validate it again.
Kind regards
Thank you very much.
You’re welcome!
Hello!, I am a pastry chef and I had to reset my website and now I can’t validate my purchase code, please help!!, My domain is http://marycarmenalvarez.com
Hello,
Your license has just been reset and you should now be able to activate the theme without any issues.
Kind regards
Thank you very much.
You’re welcome!
Hi, I seem to be experiencing a shop issue at the moment.
It seems like my http://vjandep.com/product-category/pastels/ thumbnails aren’t showing.
What could be the cause of this? I already updated my Wocommerce also, so it doesn’t make sense how this started all of a sudden.
Hi,
Please kindly submit a ticket in the support center and we will take a closer look at it.
http://go.milingona.co/support
Thanks
at the time of updating the topic, I put the purchase key but you told me that you already used it, but it only used the same domain as before because only the subject was updated
Please kindly submit a ticket in the support center and our team will be happy to help you out.
http://go.milingona.co/support
Kind regards
I already tried but it tells me that my license expired, so I can not do anything with what I already buy? I’m useless? unless you buy the temea again?
So you need to extend your support. No need to purchase another license.
Your issue is that you updated the theme and want to activate it again but you’re getting the message that the license is activated in another domain, right?
he tells me that the support expired and he does not let me send my report, what can I do to ask for help if he does not let me raise a ticket
Please let us know once more what was your issue so we can help you from here.
If the issue requires more time then you will have to purchase support extension and submit a ticket in the support center.
Kind regards
I had the issue an older version, downloaded the new version and put the same purchase key, but it does not tell me that this key is already being used by a domain, what I can do to remove that domain (which is same polibertosbellrd.com ) and be able to activate the theme
I’ve just removed your current license and you can use your purchase code to activate the theme again.
Kind regards
Hello, It’s necessary buy 7 licenses for sites with ending in .co.do.br.pe.ar.pa.py
Hello,
According to Themeforest terms you need to purchase a license for each domain.
Feel free to get in touch with us via the contact form to get more details.
Warm regards
Since upgrading to 2.1 from 1.3.8, i’ve lost the all theme options, woocommerce page builder elements, footer widgets just to name a few. I’d love to know how i’m supposed to customise my site now – there are no options available to me to do so. My support has expired so I have no recourse for support short of purchasing the product again. It will be great if Milingona could offer any good will because my site has been wrecked for just trying to upgrade.
Hi there,
your ticket in the support center has just been answered. Please check it there and let us know if you need any further assistance.
Warm regards
Hi, I see in many comments I should have this options: Bakery > Order Form. However I don’t have such option?
I want to know where I can find these products: http://preview.milingona.co/themes/bakery/main/elements/order-form/
Do I need to install WooCommerce for that? Thanks in advance!
Hi,
That can be achieved with Order Form shortcode and a contact form which you can create from Contact > Add New. You do NOT need to install WooCommerce for that purpose.
Kind regards
Yes I got the contact form working, but how do I implement the products?
http://manfred.boraboramedia.nl/bestelformulier/You should insert the products from Products tab of Order Form shortcode. See https://d.pr/i/TCQzBp.
p.s. For further support please kindly submit a ticket in the support center (http://go.milingona.co/support) so the support team can help you out.
Kind regards
I just bought the theme and activated it but Once I activate the Demo with the video slider it will not show anything like the video slider is not existent. Where is the revolution slider
Hi,
Thank you for your purchase!
Please kindly submit a ticket in the support center along with your site URL so we can take a look and help you out.
Thanks and cheers!
I didn’t know I had to reset the key before resetting Wordpress on the SAME domain. Now I am stuck in my staging area and I can’t use your new Ver: 2.0 ! Would it be possible for you to do a reset, and I will take note for the next time. Thanks
Sure, we’ve just reset the license and you can use your purchase code again to validate it.
Kind regards
Hi, i love the theme so we continued support. However, when we updated to 2.1 we could not access the site. We did a clean install but forgot to deactivate the site. So now, when entering the purchase code it says the theme is used on multiple installations. Could you reset our purchase code? Thanks!
Hi,
Glad you’re loving the theme. We’ve just reset your license and you can now use your purchase code to validate the license.
Warm regards
I have recently re-installed wordpress on my server to install a clean copy of the Bakery 2.0 theme since I had installed the first time I installed the theme my website stopped working after activating the bakery-shortcodes plugin.
I am on a clean wordpress install, I am unable to validate the theme, it says that the purchase code has been used on another domain.
Please help me in this.
Hi there,
You license has been reset and you should be able to activate the theme again.
Kind regards
Thanks for such super fast service …...
You’re very welcome!
Everything works just fine, only Revolution Slider do not show images 
already send a ticket
Great, we will now take a look at your ticket and reply back to you.
Kind regards
Hello, I have a problem adding the API KEY to activate the google map on the website. Can you please help me implement it?
Thank you
Hello,
Please kindly open a ticket in the support center and the support team will be happy to help you out.
Kind regards
This is a very well crafted and very attractive theme. The support for it has been excellent and the support team went well and beyond what they were obligated to do to help me in getting the theme exactly the way I wanted it.
Thank you so much for the review and these kind words. Really glad to have and serve customers like you!
Hi,
Is the theme compatible with PHP7.2 / CentOS7?
Hi,
We did not test the theme with PHP 7.2 but it should work well. The latest tested PHP version is 7.0.8.
Kind regards
Hello, I’m using on my paykwikturkiye.com key but always gives an error. you say it is being used in another domain.
Hello,
Thank you for your purchase!
We have just reset your theme license and you can use your purchase code again to validate it.
Kind regards
Hello,
Can we add a Google Adwords tracking code on the “send” button of the contact form generated with the WP Bakery Builder and how ?
It’s a code like : <button onclick=”goog_report_conversion(‘http://exemple.com/my-link')" href=”http://exemple.com/my-link”>Télécharger maintenant</button>
Thanks !!!
Hello,
That should be possible but please submit a ticket in the support center: http://go.milingona.co/support so we can check your site and provide you the right instructions.
Thanks
Hello! I tried to activate the theme with the correct purchase code, but nothing happend. No error message….after enter the code, the wheel turns for 1 second and thats it. THX for your support
Hello,
Please kindly submit your issue as a ticket in the support center so our dedicated support team can assist you.
Thank you!
Another quick question. Can I open a YouTube video in a pop-up using the default ‘button’ element from the VC?
You need to add extra code for that. Better use our Video shortcode to open the video as popup.
Is it possible to provide this? I would prefer to have a fullscreen videobackground (trailer) with button to open the full video as pop-up.
Please submit a ticket in the support center: http://go.milingona.co/support and we will see what we can do for you.
Thanks
Hi,
How can I make a fullscreen (width and height) video background that autoplays? I have tried setting a YouTube video as background for a section, but nothing happens.
