1687 comments found.
Hello. I have just updated my theme to the newest version and now my site does not work at all. I enter my purchase code but fail to validate…
Hello,
Please kindly submit a ticket in the support center and our support will be glad to help you out.
> http://go.milingona.co/support
Thanks and cheers
OK. My support has expired so I have no recourse for support… I have to buy the theme again. Great.
You have the option to extend support for another 6-months period. But first please get in touch via here and make sure to provide us your site URL along with your WP credentials. We will take a look and see what can we do for you. Thanks!
Hello. I have just updated my theme to the newest version and now my site does not work at all. I get this message:
Fatal error: Cannot redeclare class WPBakeryShortCode_vu_order_form in /home/kaprizl/public_html/wp-content/plugins/bakery-cpt/shortcodes/order-form.php on line 175
Hello,
Please kindly submit a ticket in our support center and we will be happy to help you from there.
> Click to go to the support center
Thanks!
Hello, I’m trying to change the color of the background in the footer, without success.. Can anyone please help?? Thank you, JD
Cannot submit a ticket because it says Something went wrong with your envato login when I try to verify my purchase.
Please try the alternative way by just entering your purchase code.
It says that my purchase code could be wrong or I lost my connection with envato!!!
Please email your purchase code along with the question via here and we will make sure you get an answer. Thanks!
Hello! I’m really thinking to buy this theme. But I have one question, i want to make a one page site. And one part in the page that I want it’s with a 5 buttons and when you click in which buttons will appear a slide gallery with products. Each product with an image and text. It’s possible make that? I hope you understand what I want, if you need i could send you a file for you see that! Thanks a lot
Hello,
The theme is very powerful and flexible. You can use the theme with multipage or onepage site and all the described functionality is supported.
Please feel free to ask for any other question.
All the best
Hello,
The theme is very powerful and flexible. You can use the theme with multipage or onepage site and all the described functionality is supported.
Please feel free to ask for any other question.
All the best
Thanks! Could I send you a file for you see my layout and answer me if could be everything did it?
Of course, feel free to send it via here.
Unfortunately, I was forced to delete the whole WP installation, and now I can’t register again for the same website http://www.paoartesanal.art.br Please, reset my licence. Thanks in advance!
Hi aflandini,
We’ve just reset your license and you can now activate the theme again.
Kind regards
OK thank you. I would like some help for another question. At the first installation I downloaded the sample page of your product. Could I install the page again as well? Sorry for English. I’m from Brazil.
Please kindly submit a ticket in the support center: http://go.milingona.co/support and our support team will respond to you.
Best ^M
Unfortunately, I was forced to delete the whole WP installation, and now I can’t register again for the same website http://www.paoartesanal.art.br Please, reset my licence. Thanks in advance!
Done! You should now be able to activate the theme.
Thank You!!!
You’re welcome! 
Is it possible to have an example page from you site?
You can import demo content from Bakery > Install Demo Content.
Hi, I can not change the image produced.
Yet it worked well.
When I click on “product image”, it directs me well in media but impossible to link an image on my product page.
How to load an image for my products?
Thank
Hello,
Please kindly submit a ticket in the support center and our support staff will be happy to help and guide you.
> http://go.milingona.co/support
Thanks and cheers ^M
Hi, I Can not connect with my “Purchase code” or my “account”. I have the error message that says my “Purchase Code” is not good so I bought it. You can check it. I have no way to contact you via your support. So, what should I do? Thank you
Hi,
That is because your support has expired and you should buy support extension in order to be able to submit a ticket in the support center.
But for this issue, please send us your site URL via here and we will take a closer look and see how we can help you.
Kind regards
Hi I want to buy this theme but therefor I have one question: on the ‘shop’ page (overview of all the products) you have the option to add a product to your card but there is not an option to fill in the quantity you like of the product, for example 4, this option is only available on the detail page of the product. Is it possible to add the quantity option to the products on the overview page of all the products?
Hi there,
Thank you for your interest!
For the moment, you can click the button, for example 4 times to increase the product quantity to 4. If you want to have the exact option as in the single product page then we can make the customization for you after you purchase the theme. Simply submit a ticket in the support center and we will be happy to help you.
Kind regards
How much will this cost me?
It will cost you nothing! We will implement that for you for free.
Please let us know if you have any other questions.
Okay thank you very much for the help. I will make my decision next week and I will submit a ticket then.
That sounds great!
Thanks and cheers ^M
I have one more question, is there an option for customers to choose the date and time for their order at the checkout?
That option is not included but there are plugins available out there that let you easily add that.
Hi Millingona, how can I turn off the grey page header of the woocommerce shop page?
Hi Thomas,
Page title can be disabled from Page Header Settings inside Shop page.
p.s. For any further questions or issues please submit a ticket in the dedicated support center.
Kind regards ^M
Hi, I have activated theme with my licence key. Unfortunately, I was forced to delete the whole WP installation, and now I can’t register again for the same website https://ravedon.com Please, reset my licence. Thanks in advance!
Hi,
Your license has been reset and you can activate the theme again.
Kind regards
Hi, can you please reset the licence one more time? Hosting provider had to upgrade some PHP options so the theme could work, and I’ve lost the whole WP again. Thanks in advance!
Hi,
Your license has just been reset and you can activate the theme again.
Kind regards
Hello!, I am a pastry chef and I had to reset my website and now I can’t validate my purchase code, please help!!, My domain is http://marycarmenalvarez.com
Hello,
Your license has just been reset and you should be able to validate it again.
Kind regards
Thank you very much.
You’re welcome!
Hello!, I am a pastry chef and I had to reset my website and now I can’t validate my purchase code, please help!!, My domain is http://marycarmenalvarez.com
Hello,
Your license has just been reset and you should now be able to activate the theme without any issues.
Kind regards
Thank you very much.
You’re welcome!
Hi, I seem to be experiencing a shop issue at the moment.
It seems like my http://vjandep.com/product-category/pastels/ thumbnails aren’t showing.
What could be the cause of this? I already updated my Wocommerce also, so it doesn’t make sense how this started all of a sudden.
Hi,
Please kindly submit a ticket in the support center and we will take a closer look at it.
http://go.milingona.co/support
Thanks
at the time of updating the topic, I put the purchase key but you told me that you already used it, but it only used the same domain as before because only the subject was updated
Please kindly submit a ticket in the support center and our team will be happy to help you out.
http://go.milingona.co/support
Kind regards
I already tried but it tells me that my license expired, so I can not do anything with what I already buy? I’m useless? unless you buy the temea again?
So you need to extend your support. No need to purchase another license.
Your issue is that you updated the theme and want to activate it again but you’re getting the message that the license is activated in another domain, right?
he tells me that the support expired and he does not let me send my report, what can I do to ask for help if he does not let me raise a ticket
Please let us know once more what was your issue so we can help you from here.
If the issue requires more time then you will have to purchase support extension and submit a ticket in the support center.
Kind regards
I had the issue an older version, downloaded the new version and put the same purchase key, but it does not tell me that this key is already being used by a domain, what I can do to remove that domain (which is same polibertosbellrd.com ) and be able to activate the theme
I’ve just removed your current license and you can use your purchase code to activate the theme again.
Kind regards
Hello, It’s necessary buy 7 licenses for sites with ending in .co.do.br.pe.ar.pa.py
Hello,
According to Themeforest terms you need to purchase a license for each domain.
Feel free to get in touch with us via the contact form to get more details.
Warm regards
Since upgrading to 2.1 from 1.3.8, i’ve lost the all theme options, woocommerce page builder elements, footer widgets just to name a few. I’d love to know how i’m supposed to customise my site now – there are no options available to me to do so. My support has expired so I have no recourse for support short of purchasing the product again. It will be great if Milingona could offer any good will because my site has been wrecked for just trying to upgrade.
Hi there,
your ticket in the support center has just been answered. Please check it there and let us know if you need any further assistance.
Warm regards
Hi, I see in many comments I should have this options: Bakery > Order Form. However I don’t have such option?
I want to know where I can find these products: http://preview.milingona.co/themes/bakery/main/elements/order-form/
Do I need to install WooCommerce for that? Thanks in advance!
Hi,
That can be achieved with Order Form shortcode and a contact form which you can create from Contact > Add New. You do NOT need to install WooCommerce for that purpose.
Kind regards
Yes I got the contact form working, but how do I implement the products?
http://manfred.boraboramedia.nl/bestelformulier/You should insert the products from Products tab of Order Form shortcode. See https://d.pr/i/TCQzBp.
p.s. For further support please kindly submit a ticket in the support center (http://go.milingona.co/support) so the support team can help you out.
Kind regards
I just bought the theme and activated it but Once I activate the Demo with the video slider it will not show anything like the video slider is not existent. Where is the revolution slider
Hi,
Thank you for your purchase!
Please kindly submit a ticket in the support center along with your site URL so we can take a look and help you out.
Thanks and cheers!
I didn’t know I had to reset the key before resetting Wordpress on the SAME domain. Now I am stuck in my staging area and I can’t use your new Ver: 2.0 ! Would it be possible for you to do a reset, and I will take note for the next time. Thanks
Sure, we’ve just reset the license and you can use your purchase code again to validate it.
Kind regards
Hi, i love the theme so we continued support. However, when we updated to 2.1 we could not access the site. We did a clean install but forgot to deactivate the site. So now, when entering the purchase code it says the theme is used on multiple installations. Could you reset our purchase code? Thanks!
Hi,
Glad you’re loving the theme. We’ve just reset your license and you can now use your purchase code to validate the license.
Warm regards
I have recently re-installed wordpress on my server to install a clean copy of the Bakery 2.0 theme since I had installed the first time I installed the theme my website stopped working after activating the bakery-shortcodes plugin.
I am on a clean wordpress install, I am unable to validate the theme, it says that the purchase code has been used on another domain.
Please help me in this.
Hi there,
You license has been reset and you should be able to activate the theme again.
Kind regards
Thanks for such super fast service …...
You’re very welcome!
Everything works just fine, only Revolution Slider do not show images
already send a ticket
Great, we will now take a look at your ticket and reply back to you.
Kind regards