26722 comments found.
Hi the guys,
I want to use interactive icon showcase with visual compose. How to space round 4 evenly? can I put a personalized icon?
Best regards,
Hello,
This shortcode is made with an idea to have 8 icons. You could add just 4 items, but those won’t be space round evenly, but added one by one.
You are adding icons from offered icon packages https://www.screencast.com/t/YXvvzWxe1vvy
Best,
Qode
How do I keep the logo on my site to be consistently the same size? Right now, when the page loads, it is larger, and when I scroll, it becomes smaller. How do I keep the size the same throughout? Thank you.
Hello,
It depends on header type you are using. So, please provide us here with site link and we will check it closer and suggest you what to do. Thanks
Qode
Hi guys! Using Bridge theme for a while and I’m pretty satisfied but last few day one thing is driving me crazy.
On a blog page where Masonry gallery template is set to show every blog post featured image with title on it… for some reason, suddenly, title is beneath image and image is not covering whole “square”. The strange thing is that when I “play” with window size at some point I can see grid looks like it supposed to be. Already tried with theme and wp update and with disabled plugins, changing templates and resetting theme settings but problem still persist..
Is there maybe someting obviously here what I don’t see?
Thanks!
Hello,
We located your ticket with the same topic on our support forum and it has been assigned to our agent who is working on it. You could check response on ticksy soon.
Best, Qode
I’m having issues with the page title background images. In Chrome, the bkg image reduces to size consistently, but in Firefox, when you start reducing the screen, the title goes under the bkg image. Is there a way to fix this?
Hello,
Please, send us here page link so we could check this closer. Thanks
Qode
Hi, is it possible to set Masonry Gallery Element in 6 column instead of 4 using custom code or settings? Thanks
Hello,
Please, submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will help you with anything that could be done within our theme.
best, Qode
ok, thanks
You’re welcome.
Hi just purchased and when trying to upload the theme we are getting
‘Are you sure you want to do this? Please try again.’
Have logged in and out which sometimes cures this on pages.
Hello,
Please, check this article where this common issue is explained https://qode.ticksy.com/article/9644Best, Qode
cheers
You’re welcome.
hi.
i have 1 question your theme.
i want change google map location language. (qode listing)
(Ex. 253-1 Mukbang-ri, Naesu-eup, Cheongwon-gun, Chungcheongbuk-do, South Korea -> 충청북도 청원군 내수읍 묵방리 253-1)
But I don’t know how i can change.
Hello,
Theme labels are using theme text domain and in same way, theme plugins have their own text domain, so to translate text from some plugins you need to create translation for the plugin in your language inside plugin directory folder languages. For listing, it is wp-content / plugins / qode-listing. You can use poedit software for this, but it is even easier to use WPML translation plugin which is supported by the theme or you can maybe search for some free plugin for same thing.
Qode
Hi..have an issue on blog and blog details page, i am not able to render the my own widget, for this what can i do??
Hi there,
Please submit a ticket to our support at https://qode.ticksy.com and provide all necessary details there along with a website link and WordPress admin access, and support team will gladly assist.
Qode
Hi, I’ve loaded your demo but the qode Map element doesn’t work.. What can I do?
Hello,
You need to create and to enter your Google Maps API key from Qode options > General https://www.screencast.com/t/516MB4BnRDc
Qode
Hi, since yesterday the layout of the home page was change from full to boxed without any editing. this is the site https://goblinviaggi.it/
Hi there,
I can see that full width page template is used, and some rows are full width https://www.screencast.com/t/MdPj6QoDw6 . If you want some other row to be configured as full width, edit row on a page and set Type to Full Width https://www.screencast.com/t/ISNm730W
If this isn’t working then maybe you have some issue with caching so try clearing caching plugin cache.
Qode
Thanks for the reply, I cleared the cache pls check now, all the row are set ti full width
Hi again,
Yes, we have tested it but now that page is using default page template https://www.screencast.com/t/J5XkkvzHRm which won’ allow stretching row to full width, so change template to Full Width https://www.screencast.com/t/9kjeAoxFCmlB
Qode
I can’t choose the full width, there are only template standard and slider revolution blank template.
Hi again,
Then you probably didn’t updated it correctly, and maybe you have two bridge theme folders one inside another. I suggest you to delete entire theme and to install it again. You won’t lose content or theme options in the process since everything is stored within the database but it is always good practice to create full site backup first.
In case that you need help with this then please contact support by submitting a ticket at https://qode.ticksy.com and provide WordPress and FTP admin access in your ticket.
Qode
Great I have reinstalled the entire theme and now work perfectly, thanks four you help!!!
You’re welcome.
We’re using the latest version of the theme. In Theme Options > Fonts > Text changing the top/bottom margin affects the Top Header and Main Menu. Used your theme many times in the past, this never happened before. Bug?
Hello,
Paragraph top/bottom margin will affect p tags only so if you have paragraph inside header, margin will be applied, so this isn’t a bug.
Qode
I get the part about p-tag in the top header. But I don’t’ have anything but logo and menu in the bottom header. Yet, the margin for p breaks the menu layout.
Hello,
You probably have it somewhere inside one of header widget areas. Our support can identify it or prepare some css code for header p tags, just contact them by submitting a ticket at https://qode.ticksy.com and provide a link to your website.
Qode
How can I prevent from auto-generating dummy text on the Twitter share of a blog post
Example: Nam arcu massa, consequat at odio ut, https://www.digitaldivemedia.co/2018/03/03/5-reasons-why-your-business-should-have-a-podcast/
I don’t want it to say “Nam arcu massa, consequat at odio ut, “
Hello,
This is probably because you have custom excerpt for that post which probably came with the demo. Edit post, and remove excerpt or replace it with your own. If you can’t see excerpt meta box you need to enable it from Screen Options https://www.screencast.com/t/8VTQGr0XX
Qode
Thank you so much!
You’re welcome.
Hello the web that I have designed, has 2 languages. On the contact page I used one the template that comes with the theme, but for a second language I would like to be able to modify it. Can be done?
Hi there,
Theme is compatible with WPML translation plugin, so you can use it in order to have multi lingual website and you can then translate page or replace some elements on a page in a second language if that is what you were asking?
Qode
What I would like is to duplicate the contact form that comes with the template and that the fields that are filled out appear in a second language. I already have the entire web translated but I still need to translate the content of the form. As far as I am concerned, the form can be duplicated.
Can the form be duplicated? and put it in a second language?
Hello,
You can use Contact Form 7 instead, and then you can place two different forms, one for English for example, and second one for page in your other language.
For default contact form you can translate default theme labels (do not provide custom text from options for contact form template). Use poedit software https://poedit.net/, load translation file from theme folder / languages, translate it, and name it according to WP Codex https://make.wordpress.org/polyglots/teams/ , and translation file will be loaded automatically when user switch to different language.
If you need additional help and explanation you can contact our support at https://qode.ticksy.com
Qode
Hi, are all of the custom elements available within the WP Bakery Page Builder or do some of them have to be used as shortcodes? Thanks.
Hello,
And thanks for the interest in our software.
WP Bakery elements are shortcodes which can be used visually with the page builder, but by switching to text editing mode you will see shortcodes, and then you can copy raw shortcode from the page and paste it somewhere else, like for example inside Custom HTML widget and shortcode will be rendered there.
Qode
Hi,
I’m using this demo http://demo.qodeinteractive.com/bridge10/ but I want to change header. I would like to create a website with white header, like this demo http://demo.qodeinteractive.com/bridge/white-header/
Could you help me?
Hello,
You need to enable option always put content below header from Qode options > General and to set header background from Qode options > Header. In case that you need help with this you can contact our support at https://qode.ticksy.com
Regards, Qode
I’ll try it. Thanks!
You’re welcome.
Hello we love your Theme.
But we have a question about the “3.4.1 LayerSlider – Demo Content”. We have installed the Demo Content “Factory 129” but for the Plugin LayerSlider isn’t a file located with the number 129. Can you help us? 
Kind regards
Hi there,
It is Revolution slider and location is in the screenshot https://www.screencast.com/t/ZLjbuOEtI
Qode
Oh, i’m sorry. And many thanks to you.
You’re welcome.
Hello, i have purchased the theme Bridge and i would like to install the Demo Pottery (155). But when i import the theme, in the One Click Demo. Than he uploads till 90%. I wait hours, but he never complete the import. What can i do?
Hi there,
Please try suggestions from this article https://qode.ticksy.com/article/9420/ and if that doesn’t help then get in touch with our support and submit a ticket with WordPress admin access so they can check this on your end and to try to import demo for you.
Qode
Thank you verfy much! It was a very simple issue, i have disable all 3rd party plugins before i import the demo, and now it works! Thank you!
You’re welcome.
There is a big issue with my website. I migrated from development hosting where it worked just fine to a GoDaddy Linux hosting.
Now the Visual Composer won’t load at all and I usually get blank pages when I try editing them.
The error_log show me this:
[06-Mar-2018 12:42:59 UTC] PHP Notice: Trying to get property of non-object in /home/p0fgjktv0gjn/public_html/wp-content/themes/bridge/functions.php on line 1573
What’s the solution? I tried everything I knew. Updating PHP version, downgrading, installing more modules, deactivating cache, testing from different computers & browsers… Still no fix.
Please help me out.
Hi there,
It is hosting related issue, and you should be able to resolve it with htaccess fix from this article https://qode.ticksy.com/article/11730/
Qode
Perfect! Thank you so much for this!
You’re welcome.
Hello,
You have inserted image into post as attachment so to have bigger image make sure that uploaded image is large enough and then you can specify dimensions when you choose the image in order to insert it into post https://www.screencast.com/t/8CMz8UVD
Qode
it is impossible, if you insert pictures in the gallery http://prntscr.com/injbae
Hi again,
That isn’t possible for gallery images, but you can enable Visual Composer for posts https://wpbakery.com/video-academy/use-wpbakery-page-builder-pages-posts-custom-posts-wordpress/ and then use image gallery element.
Qode
in which file to change this value
Hi again,
That is default WordPress functionality and it can’t be changed. You can only select size for all images inside gallery when you edit it https://www.screencast.com/t/O6DzAl5u0 and if you are using images in same dimensions they will be even. Off course they will be slightly smaller according to available grid width https://www.screencast.com/t/ZGfVEYrE
Qode
Hi again,
Attachment page will load original size, and you can’t specify image dimensions there. Since option for this doesn’t exist please contact support at https://qode.ticksy.com and ask them if this is possible trough functions.php
Qode
Yes, that is WordPress native image source set so it is default functionality. Please contact support, and they will tell you if there is workaround for this.
Thanks, Qode
Hello!
I have a problem with Slider Revolution, I have applied “Blend mode: color” to a layer, but this filter doesn´t appear in the tablet and the mobile phone. In the computer there is no problem, in any window size. Is there a solution?
You can see it in: http://shetland.es/
Thank you!!
Hello,
Probably effect isn’t supported by some browsers and you should check discussion on author profile https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments?utf8=%E2%9C%93&term=Blend+mode&from_buyers_and_authors_only=0 or ask author of the plugin about this sine they are more familiar with their own plugin.
Qode
